If you want a shop that is knowledgeable and actually cares about the community, this is it. Jason…read morediagnosed my Tahoe over the phone and had it fixed before my lunch break. Fair pricing and top-tier service. I can't thank them enough for helping me out of a bind first thing in the morning!

Hands down the most honest mechanic around! We had to have…read moreseveral visits to narrow down the issue and he did not overcharge for the multiple visits, Jason is one of the good guys! Glad to find the mechanic my family will use from now on!!

My 2008 Sonata's back window became inoperable. My husband had work done here on his 1999 Explorer…read more We were both totally happy with the mechanical work and their customer service ( thanks Steele). I would highly recommend this shop!! No more dealerships!!!

I took my truck in due to a coolant leak. Found leak at…read morequick disconnect at coolant recovery tank. Quoted $500.00 to repair... I repaired myself for $50.00 They will not get anymore business from me.

It's a sweet deal when you find a mechanic that's honest, friendly and fair priced. Kevin has done…read moreseveral jobs for me and I'm so happy with his service. He communicates well and provides photos of work in progress- full transparency! He goes above and beyond, and I really love supporting a family owned business. I highly recommend!

I first went to KB's Automotive because the mechanic I was going to was scheduled out for over a…read moreweek. Being a retired widow, with one car, that was impossible for me. I found KB's and they scheduled me for the next day. They are, very knowledgeable and fair priced. My last experience: My car died at Sunset Point Rest Stop on I-17, after a few days in Scottsdale. I called AAA and got a tow to KB's. On arrival and after the unloading of my car from the tow truck, Mrs. KB offered to unload my packed vehicle and took me, my luggage and my dog right to my door, and proceeded to help me unload my belongings. My car was ready the NEXT DAY! The issue, rodents chewing on wiring while parked in Scottsdale. Kevin will do all possible to accommodate you with knowledge, fair prices and going "the extra mile." Lynda B - Prescott, AZ

I have no words but 10 stars! I have never been treated so kindly, the customer service was better…read morethan a 5 star resort. My truck, Ford F150, has been having issues and I have not been able to take care of it in a one stop shop until I found Bob's Complete Auto Repair in Chino Valley. Thank you Bob and the ladies that went above and beyond.

I have been going to BOB's C.A.R for service on both of our vehicles. I would rate them 10 Stars…read more They are honest, pleasant to work with and have a team of mechanics you can trust. I recently called because our car battery died, and I was having someone come to jump it. When I called Cristiana was so very accommodating and fit me into their schedule. . They had the new battery installed and ready to go in an hour. This team of professionals are the best! I highly recommend them for your car's needs.

We have been taking our two Mercedes to DeYoung European Motors for over three years. It is an…read moreoutstanding business: extremely knowledgeable, professional and reasonably priced. They are also extremely nice people. We recommend them highly.

There's only one person that walks on water, so that's why I scored 4. Otherwise it's a 5+!…read more Do you have a European Import? Then DeYoung is your place! With Darren, Mike et.al., it's the only place you need to go in Prescott. They are truly consummate professionals and can address anything you throw at them. At least that's what I've found so far. The tools, the care, and attention to detail are spot on. Give them a call! IMHO, you won't be disappointed!!! Thanks guys, very happy with my M3!! Time for some sport plus mode again!

Great experience! After coming home from vacation, my vehicle would not accelerate properly. I was…read moreable to make an appointment for the following morning. Come to find out, packrats nested and chewed some of my fuel lines. Prescott Car Care explained everything (I know nothing about cars), ordered parts and quickly had my vehicle running again. Friendly and honest staff with excellent communication! They were even nice enough to take pictures of the damage under the hood.

The owner, Chad, is outstanding. He is fair, honest and trustworthy. We only use him for all our…read morecar needs. He treats everyone like family and we won't go anywhere else!

These guys are awesome. I was working on Prescott Valley last week when my brakes final went metal…read moreto metal. We reached out and they were able to get us in same day. We were given a reasonable quote to do all four brake and rotor sets but when the rears were inspected, they showed me and said there was no need to do the rears as they were in good shape. They knocked out the front quickly and got me back in the road to the valley. Friendly, honest, reliable. That's hard to find in an auto shop these days. I'd recommend this shop to anyone.

I've been driving past Southwest Auto Clinic for a couple of years now, and don't know why we…read morehaven't taken our cars there for maintenance and repairs. I called them this morning due to a very loud screeching noise that was coming from my front brakes. I was told to stop by this afternoon, which I did. Of course when I got there, the noise had stopped. Isn't that the way it always happens?! When I arrived, Jonathan greeted me outside, he listened to what the issue was and promptly pulled my vehicle in and put it on the lift. It was discovered that I picked up a rock that got caught in the rotor, resulting in the awful noise. No damage was done, fortunately. I can not tell you how much I appreciated the honesty. He charged me a more than fair rate for the diagnosis....nothing. I certainly wasn't expecting that. This is beyond amazing customer service. Since I was there, I decided to ask about getting a quote on a service another establishment told me that I needed to get done asap, which was quite costly and I wanted to get other quotes before committing. Well, he looked at the issue, did a test and it was determined that what I was told was not even needed (replacement of rear leaking struts). There was nothing leaking and it passed the "bounce test" with flying colors. Jonathan told me he wouldn't even quote it because it wasn't necessary work. Thank you Southwest Auto Clinic for your honesty. You have without a doubt earned out business. (the shop is super clean, comfortable inside waiting area, friendly employees).

This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.