The only reason I'm giving them a 3-star is because the lady who made my appointment over the phone…read moreand who sits at the front desk was very friendly. I brought my husband with me for a pedicure and we were never offered drinks or talked to by our techs. My tech was very rough and what would have been an hour pedicure anywhere else took maybe 30 minutes. The pedicure was too rushed and definitely not worth the 60 dollars. We will not be back.

Nails by Andy, Tina, Kevin or Ivy amazing every time. Ellie who is at the front desk is so sweet…read moreand polite.

I was in town visiting a friend and had some time to spare while she was working. I walked in on a…read moreWednesday afternoon with no appointment. They quoted $30 for no chip/shellac manicure and $28 for regular polish pedicure. I upgraded the pedicure to the $33 option in order to get a sea salt scrub and massage and it was WORTH IT!!. The nail techs were friendly, did a FANTASTIC job with the polish and exceptional massages! Additionally, their pedicure massage chairs gave me a fantastic shiatsu style massage that almost put me to sleep. I highly recommend LA Nail salon. They were efficient, very reasonably priced IMO, and most importantly, gave me a perfect pedicure amd shellac manicure. If I'm ever in the area again, I will definitely come back. I plan on recommending this nail salon to my friend who works in the area.

I am very disappointed with this salon. I made an appointment for 1:30 pm and ended up waiting…read moreuntil 2:10 pm when I finally decided to leave. 40. Minutes. Of. Waiting. They didn't apologize or even acknowledge that they were wrong. I planned my entire day around this appointment and they had no regard for wasting my time. I have been a long time customer at this nail salon. Service used to be excellent and it has gone so downhill. The last few appointments I have had they were late. It's like they tell you, you have an appointment to get you here, then make you wait. Not to mention they have no AC and have electrical wires laying out all over the floor. I will not be returning and highly recommend you do not waste your time here.

Great service! Sophie did my my facial, hair wash, and laser. She's amazing! Already book my next…read morevisit.

Sophia is the best!! I went in to do micro blading and loved it.. for $250 it was worth it.. went…read moreback to do touch up for free.. she is so inviting and warm .. i Will definitely be back and will suggest this place to everyone..

Great atmosphere, everyone in there was inviting. I did a walk in for pedicure and was put in the…read morechair no wait. My nail tech was Tom I let him know it has been sometime since I had a pedicure and I have an issue with my big toe I sign a waiver for the ingrown toe nail. Which I thought was amazing. I was offered a drink, I got a frozen margarita. Tim took his time and my feet feel great. For this being my first time it was great. I will be back to see Tom again. They even gave a cupcake for someone's birthday that was very thoughtful shows they care about their clients. Great job found my new nail salon.

I paid & tipped but wouldn't choose to go back here…read more Paid too much money to have a pedicure that lasted 5 mins & streaks in the nail polish. My nails also came out extremely chunky. Wasn't happy at all. Went home just to take them off.

I love this salon. Johnnie and Katie are amazing. They are too of the line when it comes to doing…read morenails and toes. I've been using this salon for the last 8 years.

I had cane here many years ago to get my eye brows done but lived far and just today in a hurry to…read moreget my nails fixed walked in with 30 mins of their closing time but Johnny and his wife were beyond welcoming. They understood what I needed and both helped me with my nails and color. I plan to stay coming here as it's quiet and family oriented. Great atmosphere, clean and affordable unlike other places I've been to in Killeen.

My absolute favorite nail tech since discovering her, ELLA absolutely ATE with this set 5 Star…read moreService and talents no questions asked. The attention to detail always meets and exceeds my expectations -- Pictures don't even do them justice. My nails are always clean, shaped perfectly, and last forever when I come to her. I get so many compliments on my nails. If you want luxury, creativity, and flawless execution every single time, book with Ella immediately

Updated review I just moved here from Florida, so this…read moreexperience left an especially bad taste in my mouth. This was the worst experience I've ever had at a nail salon, and I will not be returning. On August 22nd, I came in for a builder gel fill and a polish change on my toes. Before my appointment, I messaged them on Instagram with the design I wanted and asked if they could do it. They didn't give me a straight answer and basically told me to come in. They did try the design, but the technician kept doing things differently from what I showed him and wasn't listening to what I asked for. He also couldn't put the gems on my finger because he said they didn't fit. I became frustrated and decided to do a solid hot pink color instead. The manager came over, asked what the problem was, grabbed my hand to look at the nail, then dropped my hand and basically said "Okay" and walked away. The solid color was also done poorly. The polish was uneven, with purple swirls/streaks throughout the hot pink as if it hadn't been properly mixed. I still had pink/old polish underneath my nails, and my nails weren't filed or shaped properly. My toe polish wasn't even the same color, you could see through parts of it, and my toes started chipping almost immediately after I got home. I left unhappy and posted a review, but then called the salon because I wanted to give them a chance to fix the problems. I returned August 23rd expecting the mistakes from the previous day to be corrected. Instead, after they started working on my nails, someone brought me a receipt for $95. I had already paid $87 the day before for my builder gel fill and polish change, so I questioned why I was being charged for another fill. They spoke with the manager and lowered it to $70, then offered $25 off, meaning I would still have to pay $50. I explained that I work in a hospital and live paycheck to paycheck. I had already separated and budgeted the money I had for my nails and simply did not have another $50 to pay to correct work I had already paid for the day before. They then offered to do a different design for free. At that point, it wasn't about the design anymore. It was about the principle, the quality of the work, the additional charges, and how the situation was handled. The manager initially spoke with me while my toes were being done, but once I moved to the nail technician's desk and another technician came over with the receipt, she stopped speaking with me directly and sent someone else to handle the situation. One newer technician was very kind and apologetic and said she would speak with them about it. I appreciated her kindness, but unfortunately, that didn't change the overall experience. I left extremely upset and crying in my car because I work hard for my money and had already spent $87 the day before on services I wasn't happy with. I should not have to spend another $95, $70, or even $50 to correct mistakes from the original service. I wasn't asking for anything unreasonable. I simply wanted the service I had already paid for to be done correctly and for the salon to stand behind its work. Unfortunately, I will not be returning. The quality of the service, communication, pricing, and customer service were extremely disappointing. I strongly recommend confirming the pricing and making sure the salon can actually provide the design/service you want before paying. Update 08/24/2026 I just went back on the 23rd to get this fixed my toes are chipping and yes it's regular polish, but no polish should chip like this. It's only been a day and I'm not active and I wear sandals all the time. And it is already chipping I think this can tell yall do not come here. The work here is absolutely terrible!

I just relocated from Colorado and was blessed to find Ms. "D" Garcia, Owner of Inspired Designs…read moreHair Salon and BarberShop Gran'D Palace. I have had various persons crochet my dreads and well they were a mess. Ms. D first gave me a proper ACV wash and "interlocked" my "white" dreads (a process new to me) and totally fixed some Congo dreads which I didn't like. Not only is she a pleasure to speak with but her confidence while she explained to me what needed to be done was impressive to me. I have had many dreads break off and I have never had a professional complete my whole head before. I was so happy with her confidence, and absolute knowledge in making my dreads look neat, so I made 2 additional appointments for my Nephews to experience a proper shave and treatment as needed. Her new salon is pretty, nice and comfortable enough to spend the day in. Happy with my dreads for the first time in 3 years. Thanks Ms. D!

I scheduled an appointment at Inspired Designs Hair Salon & Barbershop Gran'D Palace ((254)…read more680-2887) Friday, April 30 at 10:00 AM with Jessica. I arrived at the shop the shop was nice and everyone was friendly, I had stop by before my appointment to meet the person who was going to do my hair and I also sent a picture of what I wanted. The hairdresser said she could make it happen, well that did not happen I was at the salon all day and I to the evening and still did not get the grey color that I wanted, then the owner of the shop comes and talks to me and explains that my hair wouldn't be able to be dyed Grey, well if that was the case why not tell me that when I first came in the door instead of 8 or more hours of the hairdresser trying to do it. So then the owner said I needed to go, with blonde's red's or brown. So I ended up getting a red color in my hair. While doing my hair the hairdresser started to cry, I told her no need to cry it's only hair and I'm not dead so stop crying. Heck I should have been the one crying because I had been there all day without food( the owner was nice and bought me some Burger King) and I didn't get the color I came in there for. So after she blow dried my hair and did a silk press while she was pressing it out I asked if her flat iron could get any hotter and she said no and I said will that's not making my hair straight enough then I said well just forget it because by that time I'm just fed up with this getting my hair done. So when she was done straighten it out she didn't numb it curl the ends or anything just left my hair straight and looking crazy. So when the hairdresser finished she said I didn't have to pay but I paid any way because she did try and she had spent all day trying. Am I happy with my hair no, will I be going back no would I recommend anyone to go there no. If I could give a zero star I would but I had to pick one, so I picked one star.