So 3-4 months ago we began seeing holes in our front yard. They weren't very big but they were…read moremultiplying. After 1/2 dozen times or so of playing I'll fill it in and you dig it out again with some little nameless, faceless albeit ambitious opponent and seeing it was now creating a burrow near my drain pipe I decided I better call professional "critter deportation. But, above all else no matter what it was I didn't want it hurt or killed. At first I didn't have an inkling what it could be and frankly I didn't care. I owned pet rats growing up so even the vilest of vermin to most people is still wrong to kill to ME! Just an FYI of useless trivia. There is an honest to God study that showed children that own rats as pets have an easier time learning concepts and remembering them. No idea why this is so, but it was a valid study. Parents, your kids need rats! But, I digress. Anyway, I began using Yelp to call several places to get prices and opinions on what it could be while avoiding the business' that showed pics of them killing intrusive animals. It's was enlightening. Like all business' you get the gamut of highly professional to rude and aloof to stupidity that even you know is wrong. One of the business' I called (on Yelp) looked at the pics and said "I'm going to do you a favor and save you a bunch of money! This is from your sprinklers." I replied really? Hmmmm that's odd because when I fill the holes the very next day there are little mounds of dirt opening the hole again with VERY obvious big claw marks in it. Plus, it's also odd because we just laid our irrigation system and we have absolutely NO piping in that area. His response: "All I can tell you is what I know, and I KNOW this is from your sprinklers." Shaking my head I was done with nonsense so after calling several and getting exorbitant fees, idiot ideas, and people who didn't call you back I finally reached Bobbie Sue the owner of AAA Critter Trapper. She responded immediately, her fees were reasonable and she could be here the next day. Can I get an Amen?!?! She also guaranteed me that she traps humanly and releases not killing or even harming the animal. She was here first thing the next day with her team. She identified the holes as being from an armadillo (other knowledgable people had advised the same) and began by fencing off all the entrances & exits and putting a trap inside. Because armadillos move around and sometime have several burrows I had been adcised already that trapping it wasn't guaranteed. She left the fencing up and the trap in it for 3 days. When nothing was found in the trap she assured me it was safe to assume the burrow was unoccupied and filling it in wasn't going to trap and kill an animal inside. Her and her team did the work filling in the holes starting with jagged marble rocks. She advised me that most animals can't or won't dig out the blunt sharp rocks that can be found at any garden center. She advised me to then cover them in top soil to allow my lawn to recover the areas and finally she advised me how to clear our lawn of Grub Worms which is what the armadillos are looking for to begin with. I was elated by her prompt response, professionalism and her regard to resolve the matter completely. The morning they came to remove the fencing and close the burrow holes it was pouring rain. Her and her team couldn't have cared less. They did the work they needed to do never making the rain an issue. I guess when your job involves working out in the elements, the elements don't stop the work. So, If you have an issue with rodents, wild life, or problems from intrusive animals I highly recommend Bobbie Sue and her team. A woman is the right man for the job!

I'm thoroughly impressed with the service I received from AAA Critter Trapper & Repair. Bobbie Sue…read morewas very responsive, her and the team came out to review our situation, offered a solution that not only helped protect my home but also saved me lots of money. I highly recommend them and I'm asking for a pest control quote to possibly displace my current Big Brand service. I definitely prefer to support a small, local business that does excellent work.

These guys are great at getting rid of rats! They're very knowledgeable, affordable, and user…read morefriendly.

We had a raccoon in our attic. I called Trapper John and had a fast response. They isolated the…read moreentry point and trapped the raccoon overnight. Next day they removed the raccoon and sealed the entry point. Quick response to remove the pest and additional assistance securing our home was key to our peace of mind. Great value and top quality.

They didn't seal all the holes and did what anyone else could do by putting the traps where the…read moreattic hole is. The rats were at the other end of the house. Little go no effort was made to solve the issue. They were inconsistent with picking up the traps and wanted to charge me 75 dollars to check on the seals when a warranty was included in the work. Don't waste your money!

I had hired another company to see about my rodent problem and they recommended I call RBusters…read more Great customer service both on the phone and in person. You gotta love the hunt to do this work. The two guys who cake out work seamlessly quick and stealth like to seal all entry and place traps. Luckily nothing was caught so the little guy escaped death by beef jerky and my rat friend won't keep me up nights anymore. They are a tad pricey really if you think about what is involved in this I mean placing traps and screwing in chicken wire to three differs and then charging $659 for not having caught anything... Oh then they return as often as you like to check the traps for $100. So only those who can pay can be rat free I guess.... Then That very day they set he traps in my attic, i saw the documentary on Netflix, "Rats", and spoiler sport, we are pretty much doomed because everything we do contributes to them thriving.

Want to get lied to? Get a contract that has the incorrect phone number on it? He scared me silly,…read moreI signed the contract, when it was sent to me I noticed the phone discrepancy. I googled what he said. Then called the company to cancel. The headquarters women were gracious, canceled it and sent me the email confirmation the WPB branch didn't. CONSUMERS: the "3 day buyers remorse" contract cancellation law was enacted just for these kind of situations.

I'm gonna start this by saying I don't know which location this refers to or if they're all…read morerelated. So this review is for Terminix in general because I want to be fair. It may not be this particular contact point. From a pest control perspective I have no issues. From a customer service perspective they are horrible. They were supposed to do an annual inspection today. They said between 8 AM and noon and they would call 30 minutes before arrival. They never called so I didn't know they were coming. I got someone to the house at 8:45 AM and the guy was sitting in his truck out front. Knocked on his vehicle and his reply was, "I already closed out the ticket and I can't go back into it. So we'll have to do the inspection another time inside. But I did the inspection outside and it looked good." Well 75% of the inspection is inside and in the attic so as far as doing the inspection, it was a waste of time. What annoyed me was I sat watching him and for 15 minutes he sat in front of my house doing whatever. Maybe playing solitaire on his phone I don't know. But he couldn't come back out and do the inspection But he could sit In his truck doing whatever it is, he was doing, but not finished the inspection. Horrible customer service. But I have no choice because the service is already paid for.