Another 5-star rating goes out to Petri's representative, Javier. If I could give him more than 5 stars, I certainly would. Thanks again, Javier, for your awesome work at keeping my interior house free of pesky insects. You are the Very Best. read more

If I could give zero stars, I would. We scheduled our home to be tented for termites and arranged our entire weekend around it, including renting an apartment for our family because we couldn't stay in our home during the fumigation. A few days before the tenting we were told we needed to stay out of the house for an extra day because they wouldn't work Sunday. The rental cost us approximately $1,600. We had multiple confirmations and meetings with James "Jimmy" Dawkins ahead of the appointment. On Friday (6/26/26) the day they were supposed to arrive, our representative, Jimmy, told us someone would arrive late afternoon/early evening to begin the process. We waited. And waited. We followed up multiple times throughout the afternoon and received no response. By 8:00 PM, we had no choice but to leave for our rental because we couldn't risk being stranded without somewhere to stay. No one ever showed up. The next morning, Jimmy finally contacted us and admitted the missed appointment was his fault due to a scheduling typo. His solution was to have the work done on Monday instead. That was completely unacceptable after everything we'd already been put through. When we insisted the work be completed as originally planned, he said, "Okay, okay, give me five minutes." We never heard from him again. We then called the office and spoke with Lisa, who was genuinely kind and tried to help. She said her supervisor, Brian Gastineau, would call us. He never did. Lisa even followed up with us later to confirm that no one had contacted us - which they hadn't. To make matters even worse, the company charged our credit card Friday night for work that was never performed and then emailed us an invoice the following morning after they admitted they never booked the appointment. Mistakes happen. What separates a good company from a bad one is how they respond when they make them. In our case: No one showed up for the scheduled service. Communication was virtually nonexistent. Promises to call us back were repeatedly broken. Management never contacted us despite multiple opportunities. We incurred significant unnecessary expenses because of their mistakes. We were charged before the work was even completed. This experience showed a complete lack of professionalism, accountability, and respect for our time and money. We trusted this company with a major service that required careful planning, and they failed us at every step. I sincerely hope no other family has to go through what we did. read more

I have been using Petri pest for a few years. Noticed a rodent dropping in the house and called they to take care of it. They charged 1270.00 to capture and dispose of the rodents. After 3 months they have not been able to catch one rodent. I talked to the technician that was at the house to have his manager get in touch with me to look into other alternatives. He called and said that I called for termite treatments. obviously the one hand doesn't have a clue wat the other is doing. Complained that we spent 1270.00 dollars and have not even captured one rodent in 3 months. Stated we should cancel the service due to not ridding us of the rodents. Said I was being rude and hung up on me! WORST COMPANY WE HAVE EVER DELT WITH. read more

Six months I think, it may have been 8 not sure. Hired Petri after having gone through multiple competing companies for lawn fertilizing and weed control. After the 3rd month lawn looked worse than when they started and just kept getting worse and worse every month. I complained every month! Was told every month, Oh we're going to increase the fertilizer that will take care of it. It never did!! I think the fertilizer they spray is simply H2O fertilizer!! Fired them and decided to do it myself. Bought the best rated granular slow release fertilizer and weed control, 2 months in now and my lawn is absolutely spectacular!! Nice thick GREEN no patches or weeds !! Stay away from all these lawn fertilizing companies. They are mostly all a scam!! read more

Always have to ask 2 or 3 times to reschedule appointments and get completion of services properly. My last house pest service invoice said they came at 12am, they never came, but I definitely got the bill. read more

We bought our home in 2013 and Petri was the company the previous family used, they have been great. Until they got bought by Rocket Pest Control. We made a payment over 18 days ago (Electronic Funds Transfer) and they never credited to my account. They called (robot caller) yesterday to advise we were past due. I called them immediately and provide proof of payment over two weeks ago. I asked if this would get in the way of our appointment today (Next day) and they made a call and said no, they would still come and service. After waiting an hour past my appointment time I called to find out they still hadn't found my $158 and had in fact cancelled our scheduled service. Been on the phone 20 minutes now and still no answer on why our scheduled appointment was canceled and further why we were not notified. We really liked the service from Petri, and now they are Rocket and we are going to find a new vendor. Bigger is NOT always better. Congrats on ruining a really good company. read more

Long review. please read. Be warned. . On December 29th we found out that we had some bed bugs. We moved the bed to outside. Then we removed electrical face plates and put bedbug powder in the outlets. We then called our sales rep at Petri pest control She came out the next day , looked at furniture we put outside and confirmed we have bedbugs. She quoted $1,000.00 to treat 2 rooms ($500.00 each room) The rooms are approximately 12 feet by 10 feet each. The next day 2 "techs" arrived at our house. When they arrived there were no signs of bed bugs. (No infestation) They sprayed the base boards, dusted outlet I had already removed face plates and dusted and they put a spray on carpet in 1 of the rooms. They were at my house 12 minutes. They did not have to move any furniture. The bed was already outside so they did not treat a bed. I called the sales rep and told her the techs were at my house for 12 minutes and basically just sprayed the base board. They did not have to move furniture or treat a bed So how was this different than monthly service. I told her I felt ripped off. She said the GPS shows the techs being at my house more than 12 minutes. I sent her footage from security cameras of techs arriving, leaving and sitting in their truck for a while. She then had a manager call me. I told him for what was done, I feel ripped off. That I want his company to make money but the bill should be discounted .. He did not care. The next Tuesday the techs came and did another super fast treatment. Fast forward to a week later. I get a call from a tech at 5 pm. The tech said he was outside to come in and do an inspection. I told him that the company never called to make an appointment, that it is 5pm and we are leaving the house. I told him to have the company call me to schedule an appointment. 2 days later I get a report on the inspection that was NOT done. On the report it states that customer (me) told the tech to "FU". Not true !! So I texted the sales rep telling her this is not a true statement. I do not talk to any one that way. She texted back to please stop contacting her after hours and she would contact me the next day. I never heard from her. The point of this long review is that I found Petri to be the worse company I ever dealt with. I found them highly unprofessional. I found the treatment to be an absolute overpriced ripoff. Do not let any pest control company exploit your emotion about having bed bugs. Get a written agreement of exactly what they will do for their excessive fees. As a retired business owner and someone that helped train Fortune 500 companies, I can honestly say Petri is the most unprofessional company I have ever dealt with. YOU HAVE BEEN WARNED!! read more

Petri , was about the worst company I've ever used ! They strong armed me into paying $8000 for rat removable in my attics & termites in one side . Im a part time resident & was already home . They broke my ceiling in the half bath , broke 2 roof tiles that's going to cost me $500 to replace . They never found the termites in my attached shed ( they never went in it !) they won't honor the contract I signed with them for a year ! Avoid this company at all costs ! They don't even get 1 star ! I was firsex to add a star ! read more

chris you are an asshole for charging me when i fired your compay for the shit service you provided no one returns a phone call so fuck you for that to! folks if you want shit service, no response and managment that doesn't give a fuck !!! piece of shit petri is your best bet for this read more

On April 28, 2025, my house was once again treated by Petri Pest Control. (I have an every-other-month pest control treatment done by Petri.) I had the very good fortune of having Javier come out to his usual masterful job of keeping my home safe from pesky insects. Thanks again, Javier. You are The Best-of-the-Best. Thumbs Up. read more

Dante is an amazing asset to Petri! I first met Dante when I was having a pest issue and he handled my craziness like a true professional. Thank you Dante for all you do for the McCarty house keeping it pest free! read more

What a mess. - During the 2 days my building was tented and fumigated, no fewer than 5 different people randomly came and went from my unlocked condo. - One of my security cameras was unplugged and another was knocked over. - I was told that State law prohibited me from having a key to my own home in my possession while the property was being fumigated. - All of the plants in the front of my property that were at least two feet from the front wall were killed. - One of the workers dragged a chair from my patio without asking (see security cam photo) and used it to prop up a water hose. The chair was never returned. I realize it is extremely hot outside and this is hard work, but professionalism and basic respect of other's property still needs to be a standard. I go back to my condo tomorrow and don't know what awaits me inside. I figured I would give it a couple of extra days before we were given the green light to re-occupy the building... read more

Petri Pest Control - There goes my patio chair... - Pest Control Near Me - Pompano Beach, Florida

I have used Petri for years. I am now having a problem with ants as well as Petri They are now using a call service and apparently the call service doesn't give a damn about making appointments and keeping them. I called once and was told they would come July 2 but they never showed up. When I called they told me my appointment was July 16. I was mad. I told them I have ants and I need them here and scheduled an appointment for today July 3 between 10-12. Again they didn't show up. I called again and s told me she could see I had an appointment between 10 -12 but it was on the appointments for a later time. When I asked why she couldn't tell me. Nor could she tell me when they would come. What's going on. I asked to speak to the owner but instead she told me she could escalate the service and speak to a branch manager she put me on hold and I got frustrated and finally hung up. read more

"Petri" tented our property over 2 weeks ago. After several calls to our salesperson and to customer service /management we haven't gotten the courtesy of a return call. We have sent pics....no response. Garbage & food were left all over our property, a hole dug that wasn't filled in and our in ground plants were trampled. There are plenty other companies out there, that perform the same treatment, with better customer service. We didn't know that the termite tenting was not done by Petri and they contracted it out to a 3rd party. Disgusting! read more

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This company is a joke. Whatever issues you have with them goes unresolved. Had an issue with service and roaches and no matter how many times I called and left messages for someone to call me they did not. I advised the tech who came to get someone to call me and they did not. Noticed that they basically doubled my charges without notification, authorization which has to be illegal. I would suggest no one use them. Just look at most of their reviews which are so telling. read more

I was charged for services I did not receive. My initial visit went great. Then I had to call several time to get someone back here after the worker kept no showing. He finally showed up and no one has returned since May but my card was charged. read more

We had used Petri for several years, the service was great UNTIL they sold out to Rocket. They applied granular fertilizer to our yard in October. Within days our yard was DEAD. I called, I called again, I CALLED - NOBODY CALLED BACK. Someone finally called back about 2 months later and at this point - I just canceled the service. It will cost over $5000.00 dollars to replace the grass. My neighbor still uses Petri - her lawn is a sea of BROWN. If you want to spend your hard earned cash for a BROWN, Burnted lawn - then hire these people!!!! read more

We have been customers for many years and were always happy with the service. Earlier this year they were purchased by another company and their service has gone to hell. They don't answer the phone and they never respond to a request for a call back. Stay away from them! We have developed a problem and can't get them to respond. We are currently looking for someone to replace them. DON'T USE THEM! read more

If I could give zero stars I would. I highly recommend you stay away from Petri Pest Control. We have a house in Broward County that has a small honey bee colony located in the soffit near our front porch. I called four different companies for estimates and Petri came at the lowest, so I signed a contract and then they went back on their word. Fortunately I cancelled before they did the job and am glad I did. Quote A was $425 to kill or $500 to also remove hive. Quote B was $275 to kill and $500 to kill & remove. Quote C was $625 to kill & remove. Petri was $400 so it looked like the best deal. I spoke with Jean Coriolan who said he could see the queen and would first spray to kill them all and come back a week later to re-treat and remove the hive that appeared to be on the inside of the soffit. He said they used a chemical that would coat everything that guarantees they do not come back. However, upon reviewing the actual contract, there were some huge discrepancies and incorrect info. #1) Contract said it was a "one time" treatment with "no guarantee". #2) Jean incorrectly put on contract "Carpenter Bees" when they were obviously Honey Bees. #3) Jean incorrectly put in wrong location saying bees were on "left front side of roof" not soffit, as roof is about 8-10 ft above the soffit. #4) Most importantly, there was no indication on contract that they would actually remove the hive. When I texted Jean to please clarify, and please add the words "Exterminate bees and remove any hive from soffit", he did not respond until 24 hours later but finally did reply via text "I apologize for the late reply. Give a few, and I will get it right back to you." So I called the office to schedule the service, but they said I needed to speak directly with Jean. When I finally got through to him the next day, he completely changed his tune. He said he did not realize, but after speaking with the technician, they cannot remove the hive due to "liability." I told him that is not what he verbally promised. He said, "what do you expect for $400?" He then tried to reassure me that, even if the hive IS left behind, they have a special chemical treatment that coats the hive and guarantees the bees do not return. This is complete BS to anyone who knows anything about bees and the pheromones left behind in an existing hive. If it remains, they almost always try to come back. Meanwhile, I have been trying (for FOUR STRAIGHT DAYS NOW) to get through to a supervisor or manager in the office to discuss, and this has been completely unsuccessful. Four different reps (some appeared to be outsourced overseas) have promised that a supervisor would call me back and no one has even tried. Yesterday, I spoke w Jonathan who said he was transferring me to supervisor Nathanial. After 20 min of explaining everything to Nathanial, he finally said, "I will need to escalate this and have a supervisor call you back." I said that "I was told YOU were a supervisor!" He said, "No. But I promise a supervisor will call you right back." It is now 24 hours later and I am still waiting!! The worst part was then when the original guy Jean called me and started yelling and cursing at me because he keeps getting calls from corporate and that I need to find another company to do the job! I told him he was dishonest, did not keep his word, and does not know what he is talking about, since he doesn't know the difference between honey and carpenter bees, he doesn't know the difference between a soffit and a roof, and he's spreading mistruths about being able to coat an existing hive with chemicals to guarantee bees will not return, but yet will not put that in writing. I then emailed the company to please cancel the existing contract #934192 and to confirm the cancellation. Am STILL WAITING for ANY RESPONSE! read more

Outstanding service provided by Petri. They are extremely knowledgeable and professional. We had a problem with sugar ants and called a national pest control chain who just put out small ant traps. When I called Petri, they sent out a technician who identified the source of the problem and quickly eliminated all ants. We've been a customer for over a year and to date never had sugar ants again! Highly recommend! read more

Signed a 12 month agreement for 6 shrub sprayings @$300 each. Without notice they raised the price to $330 and charged my card. A vendor cant unilaterally change the terms agreed to for a fixed service. I sent them email notice that i wanted to cancel. I called and tried to cancel as well and was on hold for 15 minutes - never got to speak to anyone. Late July 2024 even sent a hard copy letter cancelling and stating why. I never received any reply from them but they just called and said they would be out to spray tomorrow (9/5). Huh? Very disappointed not only because they raised the price after i signed an agreement but the handling of this cancellation has been awful. read more

Petri used to be the best pest control. They were purchased by Rocket Pest Control and went as far south as you can go, at least in the experience of myself and my tenants. I called them for a rodent problem, they didn't even walk the perimiter of my house to look for entry points, not did they even go in the attic, they just said the problem was in the roof, NOT! I had 3 other individuals check and they clearly found the entrance from the outside of the house and roof was sealed. Petri/Rocket set a couple traps, only for 4 days of the week, they wouldn't let them stay active over the weekend (said the 3 day weekend was too many days, but the 4 day week wasn't - go figure?). Continually missed appointments, didn't call back, I continually got disconnected, they promised service that never happened, would say to call back cause they weren't able to cancel service at that time and the list goes on and on. It is now Oct and I am still waiting for call backs from months ago. I disputed their $400 charge and they wasted no time responding to the credit card company to get that money back in their hands, clearly their priority over customer service. I spoke with one representative who looked over the notes, said I was in the right, transferred me to the person who could make it right and he was very NON service oriented, would not make the service right nor would he refund my $$$. Considerable time passed where they did not provide adequate service, my rodents had plenty of time to multiply and I had no choice but to go with another company, Orkin (who by the way has been awesome). I still am so upset with the experience and CANNOT recommend this new Petri/Rocket company strongly enough. read more

Was a good company for many years, but recently somethings happened. Terrible customer service. Did not show for scheduled appointments then showed up for unscheduled appointments. They promised a refund for last months charges but have yet to fulfil their promise. Have written many emails with no response. Used to use them for lawn care but they couldn't kill the weeds no matter how many times they came out. read more

Incredibly Knowledgable, timely and professional. Long story short, I have been experiencing a rodent commotion in my attic and have seen them running around at night and using my gutters and roof as their playground. Justin came out for a free consultation and without me saying anything he located all the entry points and where we were experiencing the most activity (he was spot on about everything). Their prices are so reasonable and I am so blown away by the professionalism and knowledge Justin had! read more

Use this company if you want a yard full of weeds and their deceptive practices. Their representative came out in January 2023. I agreed to their service but told them I did NOT want insecticide. The rep agreed and sent me a contract including insecticide. I pointed that out and he told me "Why not? You're paying for it anyways." He said all their formula is the same and he can't make a special mix just for us. I told him I did not want their service as we have ducks, neighborhood cats, birds, squirrels, etc. that come to our yard and would be eating poisoned prey. He went around me and got my husband to sign a one year contract! We immediately tried to cancel when we found out but Petri said "Too bad." We still have everything from dandelions, dollar weeds and every other type of weed in our yard. In August we were verbally told our contract would be cancelled. Today I received notice Petri would be out Friday. I called to say we had cancelled and been confirmed. The lady on the phone said "You can't cancel, you have a contract." Then she asked what the big deal was since we only had two more months left. read more

We've been using Petri's for over 4 years. As a landlord, the quality of their work was always an abstract notion to me, so much so that I never even thought about writing a review. They sent me emails to let me know when quarterly exterior sprays were done and I'd get an interior report here and there over the years. That was the extent of the experience. After a tenant recently vacated a property, we happened to be in state and personally discovered a pest issue. Petri's came to spray, but not only was the issue not resolved, it got worse over the following days. We called up to let them know it was still going on, so they came a week later to spray again. Unfortunately though, the situation persisted and actually got worse. When we called up to let them know about the worsening issue, they scheduled a supervisor to come out and inspect. We waited around for an hour plus on the day of the appointment, but they didn't even show up or call to say they'd be late or not arriving. When we called the office we were told they were closed. Total waste of time and very disrespectful to a long time customer. Frustrated with our experience and utilizing a recommendation from a colleague, we decided to contact another company who sent a top guy out the next day, which happened to be a weekend day. Not only did he show up on time, he did a thorough and comprehensive job, attacking the issues from multiple angles (not just spraying and leaving). He also took a good 20 minutes to answer questions. Finally, he told us that Petri's had misdiagnosed the pest issue, so Petri's couldn't even figure out what type of pest they were seeing in front of their eyes. I hate to have to write a review like this, but I feel like we gave Petri's a fair shot but their approach was overly simplistic, basically; spray spray spray and it just didn't work. Unfortunately this one dimensional and ineffective strategy coupled with their supervisor's no show left me feeling like it's time to move on. We will be canceling immediately. read more

GARBAGE COMPANY. I called Petri for a bid to treat some termites and after the sales rep showed up to my house and charged me for services (to take place the next day) but they never showed back up to perform any work. My only saving grace was that they hadn't charged my card yet, so I bounced the charge. Read the recent reviews. This company is a scam. read more

Petri can be counted on for quality customer service. I contracted with Petri for termite fumigation. They subcontracted the job out, which I agreed to ahead of time. Unfortunately the subcontractor did a poor job. However, Petri took responsibility for the poor quality of the subcontractor's work and made the service shortfall right. I have respect for their willingness to take care of me as their customer. I expect you will find their service to be of similar quality. read more

We have used Petri for years. The technicians have always been very polite and professional. When we had an issue with ants getting into our home they came out promptly and knew what to do! read more

VERY DISSATISFIED!!!!! Once again I have to go on Yelp to get their attention! WTF is going on at Petri. They scheduled me AGAIN for service last week, unbeknownst to me, no call. Are they cutting back on services, PEOPLE WORK know you can't just show up when you want to. Called the office made another appointment, tech Was No Show! When I called the office, you guessed it, NO ONE ANSWERS!! Get your shit together Petri, I'm still waiting for a call back an explanation why I couldn't receive a courtesy call tech was not coming on 7/19! This is getting so old! read more

We had a pest issue with one of our plants and one of our palms. They came out right away to do an evaluation. They were highly knowledgeable and responsive. Our neighbors had recommended them, and they were right! read more

These guys are really amazing. To say that they had an immediate response and were ultra-professional doesn't begin to give them enough credit... I called Chris Cavanaugh's office and was immediately scheduled (same day service!). When Justin arrived, my warehouse manager and I were blown away with his friendly, direct, knowledgeable and effective service. If we even think our facility has a rodent in the future, Petri's gets my business... I'm telling everybody about them. read more

I had to call Petri Pest Control because one of my tenants complained about live roaches in his place. Alonso arrived on time and was so nice to work with. He explained the process and what each product does, sprayed everywhere, put powder in the walls (as an extra precaution to make sure that all bugs bite the dust) and checked every niche to see if there are potential sources. He found the source (loose screen), and I was able to take care of it. They also came for a follow up and re-sprayed for free. My tenant didn't have anymore encounters and is happy. read more

I used their services and it was a nightmare, my grass is dying and loaded with weeds, had to stop the service and trying to save what left of my lawn.would not recommend this company to my worst enemy. read more

I fired them today. Have someone else now to fix their mess. They ruined some of my New grass behind my house. My grass has never looked so bad. If I could give 0 stars, I would. read more

Clive came today as our technician for the first time. He was very polite, friendly and professional. He not only sprayed for pests but also gave us tips and great information as to what we should be doing to help prevent the pests from getting in the home. Excellent job, very happy to be using Petri Pest Control and to have Clive as our technician. read more

Called Petri Pest Control due to infestation of Carpenter Ants. ( Bad, killed over 400 first night). I called 3 major companies to come out and discuss solutions and decided to go with Petri after talking to Kevin Creary. Kevin was very knowledgeable and professional in his presentation. Ultimately he was the reason I chose Petri. A few days later Ellie Pagan ( tech) arrived wearing mask and shoe coverings and applied the treatment as requested. Again, very professional in his approach to doing his work. Here it is a few days later and so far so good....last night NO ANTS!!!!! I would highly recommend anyone who needs Pest Control services to give Petri and their team a call. read more

)I don't know what you are paying Alonzo, but it is not enough! Best of the best. Could not be more professional and personable

My last lawn and pest control guy disappeared off face of the earth. I interviewed several more companies a few and most were ridiculously expensive. I hired Petri Pest Control a few months ago since they were reasonable, knowledgeable and responsive. Today they came out to service my lawn which is small but has lots of bushes and plants. Anil was patient and took the time to go over with me the problems my lawn had (fungus) and how it develops on peoples lwans. He explained how he was going to address the issues as well as ways I could make improvements. He was honest, not rushing to get in and out and very professional. He even adjusted the timing on my sprinkler system. I highly recommend this company for your lawn and pest control needs. read more

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Tank was very nice and he took his time updating me on the progress. He was friendly and very professional.