CID management has no oversight and it shows! It's clearly a family owned and operated…read moreestablishment. Last year my family and I were targeted for over half a year for minor infractions like having toys on our front patio. Every month form January - June we received a notice of violation. Meanwhile MANY of our neighbors have toys out, gnomes out, planters out. We were charged $300 for a service request that we never requested or occured. If we hadn't investigated or pushed back on it they we're going to make us pay the fee. The plumber they hired for this service that never occured was from San Martin, a city over an hour away from concord...now why would we hire from a plumbing company over 75 miles away when we have plenty of plumbing services here in contra Costa county... Maybe more family business??? They refused to admit when a mistake is made and like other reviews say, they are hostile and just plain rude when you speak to them on the phone or via email. Toni basically has told me our property is not the kind of property they are used to managing and that's why we are not entitled to good service. "We don't manage apartments usually" we can tell! When you are running a business that has its roots in racism and exclusionary practices, you should try hard to not reflect that.

Excellent service, Amazing, Team well organized , very…read morethoughtful, and fair , if you need a management team, call CID

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

4.5 stars rounded to 5…read more I found Paul through Yelp in August this year while trying to find a property management company to manage our family rental after we were finally fed up with the previous company. The last company assigned us a property manager who was unresponsive, lazy and incompetent. After contacting multiple property management companies around the contra costa area and interviewing a few of them, my family decided to hire Paul to manage our family rental moving forward. He has been managing the rental since mid September. I've interacted with him multiple times throughout the past 3 months and he has been very efficient and responsive. Communication through email does sometimes take a little longer for a reply but communication via text has been pretty instantaneous. Whenever I needed to get a hold of Paul via cell phone and I leave a voice message, he does reply very promptly. Please do keep in mind that CCPM is a small business and Paul does everything on his own so expectations of getting a response in 5 minutes is unrealistic. Compared to the responsiveness of the previous company my family used, Paul's communication has been great so far and I hope he will keep up the good work. CCPM's monthly management fees are very reasonable especially in the Bay Area where the cost of living is relatively high. With that in mind, the contract provided by CCPM is very detailed in listing all the fees that will be expected if additional requests such as annual inspections is requested by the landlord. I've interviewed a good amount of property management companies prior to selecting CCPM so I definitely can say that his fees (relative to the amount of service he provided) are very affordable and landlord friendly. The owner's portal is also user friendly and his monthly disbursement day is one of the best I've seen after talking to multiple property management companies. Overall, Paul is a very genuine and reliable property manager and even though we live in a world where no one is perfect, I can see him always striving to be the best for his clients. If you are looking for a property management company who can deliver very personable service, I highly recommend CCPM. I look forward to working alongside Paul as a team to manage my family's rental property. An update of our experience will be provided after our one year anniversary is up with CCPM.

I had an excellent experience working with the Renée White Team, especially my agent Maichee Vang…read more From start to finish, Maichee was professional, responsive, and truly dedicated to helping me through every step of the home buying process. As a first-time homebuyer, I had a lot of questions and concerns, and Maichee was always patient and clear in her explanations. She stayed on top of everything, kept me informed, and made sure nothing was missed. Her communication and attention to detail made the entire process much smoother and less stressful. The Renée White Team as a whole was organized, supportive, and easy to work with. I always felt like I was in good hands. I highly recommend Maichee Vang and the Renée White Team to anyone looking to buy or sell a home. They truly care about their clients and go above and beyond.

The whole process went amazingly smooth. The office staff goes above and beyond to make sure…read moreeverything is done properly and timely. We have used them many times over the years and as always delivered both in buying and selling experiences.

We had a fabulous experience working with Denisen when buying a condo in Walnut Creek. Working from…read moreout of state, we had the twin challenges of learning the local market and touring only during brief visits. Denisen was unfailingly helpful throughout and has kept up her support even after the purchase. Plus, her sense of humor made the whole process feel fun. As experienced buyers, we know she's a rare bird and don't hesitate to recommend working with her.

I made my living buying homes and restoring them to rentals. We moved from Oregon and needed a home…read moreof our own when we moved to California because of my husband's health. I saw a house that Denisen listed and called on it. Immediately I realized this was an excellent Realtor. She knew the questions to ask me and was able to be available for great work. We no longer buy homes. But when I had a glitch in my own home and called for some advice she immediately came through. When we sell this home I am sure she will be our agent. She is knows the business, is smart and really does an outstanding job. I would recommend her to my friends also. It's a pleasure to work with her.

When we first viewed the property that we eventually rented through Mt. Diablo Prop Management,…read moreRaquel was refreshingly honest with us, letting us know that they had only just contracted with the property and she was not especially familiar with it and we would be the first tenants they managed there. And yes, there did turn out to be a few unexpected issues and repairs that have needed to be made. But every single time I have submitted a work order or discussed a problem, Raquel has responded quickly, often the same day. Repair people are sent out immediately. We have now been at this property for going on two years and have been treated very well. We had an issue with a lack of concern from our previous landlord before moving here, so to have a property manager who cares about the concerns of both tbe property owners and the tenants, is such a nice change of pace. If you are looking for a new home, I recommend Mt. Diablo Realty and Property Management.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

I had the pleasure of working with Jacob at Greater Bay Appraisals as an out-of-town client, and he…read moretruly exceeded my expectations. I needed a FMV date of death appraisal. When you're not local, you really need someone you can trust, someone skilled, responsive, and grounded in the realities of the market. Its can be a very hard time when dealing with the loss of a loved one and their property. Jacob handled this with sensitivity, respect and care. He delivered the appraisal faster than I expected, and the work itself was thorough and precise and was able to bring great insight and steadiness to complete this. It really stood out most was how thoughtful he is. He's clearly highly experienced and understands not just the mechanics of appraising, but the nuances of the local market and how to communicate what matters to a client. He took the time to explain what I needed, why it mattered, and what to expect without overcomplicating anything. His pricing is fair, his process is efficient, and he operates with a level of professionalism that's refreshing. If more people in business approached their work the way Jacob does, things would run a lot more smoothly. I'm appreciative and grateful to have found him by the help of reading the reviews of others. He's truly a great professional to work with and I wouldn't hesitate to recommend his services. Thank you so much Jacob.

I highly recommend Jacob at Greater Bay Appraisal. He's friendly, professional and very easy to…read morework with. He was flexible in finding a time for us to meet and quick to get the final appraisal sent. Definitely would use their services again!

My wife & I recently purchased a house in Martinez with help from Mustafa, nicknamed Moose. I am…read morenot so easy to impress, but this fellow is exceptional. He is very well informed, explained each step in the process we needed to go through, and anticipated our needs in a very proactive way. He was diligent about reviewing and explaining inspections and has a network of friends in the business world that will gladly lend expertise based on their relationship with him. I highly recommend Moose. He is professional and was a real advocate for our interests.

"Moose" was a godsend. I had a Trust property that had a lot of issues…read more We had problems with a real Estate agent who wanted me to do everything and wouldn't talk to me. I was referred to Moose and he was able to get everything taken care of and kept us informed and moving along even though things kept popping up. If you want someone who cares and will look out for you.,,,,,,,,,,,,,,,,,,,,. Go with Moose

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

Chris Rousset and his team was representing me to buy a house recently. He is my number one for all…read morethings real estate. I had an exceptional experience from start to finish. The team was professional, knowledgeable, and truly went above and beyond to deliver outstanding results. Their attention to detail, excellent customer service, and commitment to quality exceeded all of my expectations. If you're looking for reliable, professional, affordable, and high-quality services, this is the company to choose. Communication was prompt, the process was seamless, and the final result was exactly what I was hoping for. It's refreshing to work with a business that genuinely values its customers and takes pride in delivering excellence. I highly recommend this company to anyone searching for top-rated services, trusted professionals, exceptional quality, and outstanding customer satisfaction. It's easy to see why they have earned such a strong reputation. I will definitely be returning for future services and recommending them to family, friends, and colleagues.

My partner and I had been searching for our first home together when we came across a listing and I…read moreimmediately reached out to Christian Rousset. Nothing could have prepared me for how amazing and relieving the entire process would be--from the application, to meeting him, to stepping into what is (in a few short days) our new home. From the start, there was a clear sense of mutual understanding, and I could tell through the experiences he shared from his life and career that his passion for realty runs deep. It was obvious we were in the best hands. Christian is a natural at creating structure and clarity, making the process organized and stress-free, while also encouraging us to lean on him for any questions or clarifications. What stood out most was his attentiveness--he never missed a detail, always followed up promptly, and made sure we felt fully informed at every step. He is personable, kind, and genuinely cared about ensuring we had all the information we needed. He was also easy to negotiate with, especially regarding our pets, which made the process feel fair and accommodating. I've often been standoffish when it comes to communicating with realtors, but I was in awe of his approach both professionally and personally. He consistently met my partner and me in the middle, showing patience and understanding every time. He also made it clear that he was always available--whether over the phone or through a quick message--which gave us complete confidence throughout. Above all, I am deeply grateful for his ability to balance professionalism with empathy, negotiating fairly so that each of us felt respected, heard, and satisfied. Christian made what could have been an overwhelming experience feel seamless, and I can't imagine having gone through it with anyone else.

Debi has been the best landlord/property manager you can have. She is very sweet, kind and…read moreunderstanding. She was very responsive, took care of any issues quickly and communicated well. Always gave ample time for walk throughs or any changes. Wish all landlords are like her.

Debbie is amazing! Never have had a landlord or property manager this responsive. No issues the…read moreentire time on communication or follow through. She was always very responsive. I highly recommend Debbie. If I ever have a rental down the road, I will 100 percent use her services.