We used A Storage Center during our daughter's 4 college years at Pacific Lutheran University. Jay…read moreand his team has been instrumental in helping us every year and we are very happy with them. They provide wonderful customer service and the facility is clean, safe and secured! If we ever have to need storage again, we will certainly return to the Spanaway location.

Amanda was so helpful and flexible with our storage needs. We weren't sure how large of a unit that…read morewe would need until the moving truck arrived. She kept several options available for us and it worked out perfectly. Great rates, clean and secure units. Thank you Amanda!

First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

This place is horrible to rent from. A few months back I went to go to my unit and I was locked…read moreout, even though I paid my rent early. So I tried calling and no one at the front lobby would answer. I climbed in my car to go out so i could get to the front office to talk to someone. Lo and behold, when the gate to get out opened there was a huge ditch from the construction and no way to get out!! I called again and again and kept talking to someone at the Fife location and they said we don't see any movement in the Nalley Valley Office. I had to sit and wait for another car to come through gate and get out that way or i would have been stuck there who knows how long. No one bothered to call me and see if i was ok or to discuss it. Rosa is HORRIBLE. Communication is non-existent at this place and customer service is horrible. DO NOT RENT FROM HERE

I like friendly employees, But we asked if any deals and…read more Was able to get half off one month. They didn't tell us about this coupon for half off first two months! Thanks for half the promotion miss lady who I forget name..s.b.

Sad to say I will be looking to store my items elsewhere. Not only has the cost of the units…read moreuncomfortably risen over the years, the property is infested with rats. I had just gotten a bigger unit for storage and left on vacation for three weeks, only to come back and find bite marks, fecal matter and urine stains on all of my items. I was told by staff that they were installing countermeasures to prevent the rats from coming into units, but mine was not given the same treatment, and the rats ended up using my storage unit as a toilet. Now it's just an overpriced waste of my finances. I can't wait to move!

They offer an online discount for the first 2 months I believe- we're using the unit until we move…read moreinto our new house in a few weeks. The downside is there is no air conditioning in the building, if it's hot outside add 10-20 degrees inside. Definitely could cause things to mold or warp due to heat but luckily we're not storing anything crazy or for a long period of time. The staff is very kind and helpful!

Updated. New rate increase of $35 a month - after 10…read moremonths. Rent increases at this company - nationwide - are in months 3, 12, 22, 31, and 41. From $160 a month to $342 for a 10x15 climate controlled. Military families need long term storage and this policy of rapid increases and doubling month is ludicrous really. Worse is they do not disclose when you rent - but they push hard for reviews - that's because when you get rate increases you already left positive. If you need long term storage look elsewhere. They are aggressively priced and hide it. 3 units now - 2021 move in - more than 6 states and they all price the same and all go UP!

Great place to get a storage. No hidden fees like down the road. Great staff very friendly. I have…read morehad a storage unit here and I have had a great experience with them.

Great staff and product if you are a new or small business…read more Locations are clean and have room for growth.

From the owner: At Prime Storage, we know that behind every door is a story, and we want to be a part of yours…read more We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.

been at Extra Space all over the USA years - this location is same as the one I have been using in…read moreLakewood over a year. The web rate is a special rate, and they increase your rate in 2 months - then I got another rate increase 5 months after that. My rate went from 160 to 192 and finally to 272 in 12 MONTHS - in a year - the rate went up 112$ !!! Of course people complain about these increases, but the locations all say it is "month to month" and we can raise the rate any time - and they do - believe me - more than one location has done this and the price increases make it clear Extra Space does not value its existing customers - they want new customers over and over - and do not want existing customers to stay. Of course, if you move from one unit to another you begin the entire process of price increases with the new unit. Extra Space does not even address this issue when you complain - just they are month to month and it is in the contract - it is clearly best to try another storage unit if you are storing over 3 months. It is a shame to have to do this - but people need to know about the increases as Extra Space will never tell you the truth. From experience - stay away from Extra Space.

Customer service was their number one priority. They were extremely kind and helpful. Very good…read morequality building's and security. Easy to store your things.. Definitely a self storage worth going to.

Megan is a Rockstar!…read more We came to the Extra Space Storage on South Tacoma Way for a storage auction, and Megan absolutely blew us away with her professionalism, energy, and kindness. She ran the auction flawlessly -- super organized, fair, and made everyone feel welcome. You could tell right away she loves what she does. She answered all our questions, explained the process clearly, and kept things running smoothly from start to finish. Auctions can sometimes feel chaotic, but Megan made it fun and easy. Honestly, she's the best part of this location! If you're doing auctions, looking for a storage unit, or just need help figuring things out, go see Megan. She turned a routine auction into a five-star experience. We'll definitely be back thanks to her!

So just recieved a notice that my storage unit, 10x15 was going from $215 per month to $315 per…read moremonth. @ $215 per month that is borderline crazy...$315 is ridiculous. The funny thing is that the 1st sentence in the notice was "Thanks for choosing Extra Space to keep your belongings safe!" What a joke, its been broken into twice and anything of value has been stolen. Now they don't answer their phones,,,time to move out. Steer clear of the facility located at 1343 S Tacoma Way in Tacoma, Wa. Your stuff will get stolen and they really don't care...