Value I was first…read moreintroduced to this company by a couple of friends, and when I ran into problems with my furnace resulting from another company's not so good work, I'm grateful my friends reminded me of Neighborhood Heating & AC. They were prompt, courteous, knowledgeable and informative. Their work was impeccable and they left my home spotless. They will forever be my go to's for HVAC maintenance and repair. Give them a call....their service is top notch!

I was having issues with my furnace and called Neighborhood Heating and Cooling. They got me on the…read moreschedule as soon as possible, and their tech even called to let me know he was on his way. The tech was friendly, patient, and professional. He answered every question I had and explained what he was doing. I was given all my options upon diagnosis. Neither he nor the staff members ever pressured me into any services or products. I would highly recommend using Neighborhood Heating and Cooling because of the friendly, honest and good old-fashioned customer service I received!

Last year I needed help with my a/c ducts. Today, my whole a/c ststem was shut completely down. I…read morewas lucky that Ryan was able to make it to my home, 30 mins after I called! I feared my whole system might have needed to be replaced as I followed DIY advice on the internet and NOTHING! Ryan had it diagnosed in about 15 mins or so. Buchner's truly is a caring abd honest business at a level that is rare nowadays. Both during last year's visit and today's visits -they were quick, affordable, honest and even educational. I feel like I know ALOT more about how these systems work and... I know who to call when they don't! Thanks Buchner's (and Ryan!)! I can't thank you enough. ---------------- Update 12/11/17 We had Ryan come out today to look at our hot water heater that stopped working. He did a terrific job. It seems about once a year we need help with something in our 1914-built home. Each time we call Buchner. They are so dependeable- our home is almost like a TV commercial- I told my wife we had a hot water heater problem. Her response, "Did you call Buchner?!?" Its funny now because Ryan fixed our hot water heater. He was clear what was wrong, showed and explained to me the problem, and he repaired it quickly, perfectly. He even gave me advise on what caused the problem and how/what to think about this if problems re-occur. It seems like everytime we think we have a very costly home repair we have to deal with, Buchner sends someone out who is honest and does the job right! In 2014 it was our home's venting system. 2015, it was the house heater. 2016, thermostat. 2017 (today) the hot water heater. All fixed promptly and professionally. They are a blessing. As a disabled veteran, I do not make a fortune. Truly every penny counts. With Buchner, every dollar spent has been a dollar well spent. learn something new about my home with every visit. Friendly and thoughtful office staff too! I cannot express my gratitude enough to be sble to trust a company over the years, to get the job done right and without costing a fortune. Thank you!

This is NOT the company it once was. The level of customer service has truly diminished. I had an…read moreappointment, and their tech arrived 40 minutes early. Keep in mind that during the winter months, they cancelled with me several times because my call was not a high priority. Not to mention their guy had just come out two weeks earlier to check my furnace for leaks, and we talked at great length. However, today EMILY called to say that since I could not make the appointment, they can never put me on the schedule again. Such a horrible level of customer service. It's okay for them to cancel, but because they are there early and I cancelled, it's never scheduled with us again. No problem, I am a homeowner, hard working, and damn sure will take my money and service elsewhere. Not to mention their best technician are no longer here. Take time and do your research; everyone's experience will not be mine, and I don't need to deal with companies like this or EMILY!

After being quoted a frankly outrageous amount for a furnace and air conditioner replacement by the…read morecompany that recently acquired my long-time service provider (AWE), I was understandably skeptical. The recommendation felt premature with the actual condition of my system, that was serviced each year. At the suggestion of my next-door neighbor, I contacted Curtis Climate for a second opinion and I'm exceptionally glad I did. Their team conducted a thorough evaluation and, with refreshing candor, made it clear that I was in no way, shape, or form ready for a full system replacement. Instead, they proposed a practical, effective solution that addressed the issue without upselling and entire system. The professionalism, technical competence, (showing me what was wrong) and integrity were evident throughout the process. In an industry where trust can be hard to come by, Curtis Climate distinguished themselves!! I wasn't simply looking for another service call - where they used technical terms to overcomplicate, I was looking for a long-term partner. I've found one.

Really wonderful family business! Honest, reliable, upfront. Communicates excellently. Has some of…read morethe best pricing comparatively to others. Highly recommend. Casey and Dave are really the best to work with!

I had called these guys and talked to the girl about my unit, said no worries set a time to have my…read moreunit looked at, she said no charge to look and then would tell me what was wrong and if i wanted to have him fix it , he could do it then. The owner came to our house dissapeared for close to 45 min downstairs with another guy, and as all our secuirty shows no one went to check outside the unit.. He said when they were done,the outcome said id need a new compressor, which was around 2 thousand , i said no thank you,, and he said ok it will just be the 95 for the visit i said im not paying a thing, your staff told me it was no obligation, so im not paying i showed him the door. well it comes to find out i called another placed and the total to fix the issue was 180.00 running now like a champ.. unfortunately the issues dont end there. i was so taken back for the bait and switch i called them and said take my name off the lists. I now have called 3 times and still i continue to get marketing material, and i literally told the lady if i continued to get their material i would write a review ,, and so i am, i also said i will contact the attorney general, you cannot harass a customer if they do not want services and demand to be taken off the list you MUST comply. this is a horrible company, im glad i have others moving in with us that are Hvac handy, all these people in the service field are shady

First off, Thanks for the help. But not nice being billed twice the cost of the part. It is okay if…read moreits 1990's where there is no internet. I would not mind raising his labor cost than lying the true cost of the parts. Use them at your own risk.

AC wasn't cooling...Travis returned my call fast and gave me a tip to try first before anything and…read moreit worked. He also gave a follow up call to verify it - thank you Travis. It is nice to have a go to for my heating and cooling!

I needed a humidifier installed in new construction home. I'm extremely pleased with my experience…read more They explained things patiently and thoroughly. When they came for the install, they informed me that the original humidifier was not the best fit. Rather than installing it just to get the job done they paused. They recommended a different option that was actually a lower cost and that they would have to come a different time to install it. This shows their dedication to customer satisfaction and making sure the customer has the best product to address their needs. Highly recommend them.

All of the technicians I've met have been wonderful, professional, and kind. There customer service…read moreline is also probably the best I've ever worked with. They care in how they treat their customers.

I am usually skeptical of businesses on Yelp with nothing but 5-star reviews as nobody's perfect…read moreand it's just too easy to post fake shill reviews. Nonetheless I gave Harmonic a chance and am happy I did. I'd give them 4 stars just to break the trend, but that wouldn't be fair as they really are the best service provider I have seen in years. They communicated well both on the initial call, and during the appointment. The dispatcher Liz actually called to tell me they'd be running 30 minutes late and confirmed with me that that would be okay. Nice touch. Tony (an owner) came out at the new time and properly assessed the situation and presented a couple solutions. As I am a well-informed customer, (maybe too informed for some) I am always appreciative of techs who are not scared off by my technical questions and don't try to snow me. Tony had no problem that I knew the jargon and the systems in play, and was a consummate professional. He even stated that he wouldn't be suggesting a maintenance program as it was obvious I had that in hand. The price for the call was very fair ($79) and the price for the service performed was also fair. This alone sets them apart from most HVAC people in the western suburbs where up-front gouging is the norm. Too many companies both big and small want to charge you crazy prices just to show up and then have the stones to put the screws to you from there on. He never came close to suggesting I replace my 18 year old system. For HVAC folks, that's test number 1. LOL It's clear to me that Harmonic is building a reputable business that will provide a valued service without all the greedy nonsense. They are not a bare-bones cheapest-on-the-block operation by any means, but they are also clearly not out to rip you off like so many others. I have no doubt they will be around for a long time. I recommend Harmonic and will call them again when I need an HVAC pro.

liars and scammers. They were sent out (and paid) by a Home warranty company i had a warranty…read morepolicy with. (First American Home Warranty = Scammers, do not ever use it) The HWC denied my claim. The contractor (apparently the OWNER of COOL OPERATOR) represented something to them that they wanted to hear but wasn't true so they cou;d delay the claim. The shady vendor said the opposite to my face when he came to my home. They are clearly in bed together to scam consumers. If COOL OPERATORS will assist in defrauding consumers they most certainly will do it to their own customers.

Outstanding company, Helped me in an emergency and I became a long time customer because of that…read more They have made me a loyal customer because of their honesty, exceptional on time record and experienced technicians. I've told many others about them and they too have been happy! Excellent People!

I reached DC Air when my ac shut-off in 80 degree weather. The owner arrived within the hour. Now I…read morehave a good knowledge of hvac but could still not understand what was going on with my ac. The owner assessed the issue in minutes and had it back up in just a few hours. I was expecting a large bill for the high quality of service and yet what I paid was VERY fair. I couldn't of been happier! If you have hvac issues or are in a predicament, I recommend you call these guys!

long time customer. replaced my water heater and gave us top if the line. no more cold showers…read more expert work and affordable.