Bryan was prompt, professional and knows his stuff. Did a great job. Highly recommend.read more

Bryan is a very skilled technician when it comes to spas and hot tubs. He's also one of the nicest…read moreand most honorable people I've met in years. If you have any issues with your Hot Tub or Spa call Bryan he'll take care of it.

They suck - Bad installation, Defective product, Wouldn't accept return…read more Purchased pump from Leslies and had them install it prior to 4th July weekend. Prior pump was working but was loud, so had I any idea they would install a defective pump and then refuse to come back and fix it I never would have scheduled their service. However once they installed it they said to wait 24 hours before use. I asked them if they tested it to verify it worked, they said they didn't but they were sure it was OK. The next day July 3rd, I turned it on it had very low pressure then it overheated and shut down. I called but they said they were 'booked' and couldnt come back until sometime the next week. Of course couldn't use the pool the entire 4th weekend and it will take days after they finally come to clean all the algae in the water. I could not speak worse of this experience or this company

This store can't get its act together. Is it that hard to open on time? Maybe pay your employees a…read moreliving wage so you're not constantly understaffed.

I had problems with my pool water earlier this summer, the staff in this store helped me figure out…read morethe problem and get my pool perfect. This all involved 2 weeks of hand holding and support, if I lived local (work in the area, live in NY) to this store they would be the company that serviced my inground pool.

Proceed with caution. Once you pay them the final dollar, you will never hear from them again, even…read moreif the entire project falls apart afterwards. They do not stand by their work. They are great sales people; they will schmooze you to try and get your business. They'll sell you on all these amazing things that they will do for you and treat you like you are family during the process. It is all a façade. Three days after they finished, the fence they put in started to fall apart. Maybe because they had 1 poor soul build it by himself. That was a red flag. 6 weeks of kindly, patiently reaching out. 5x "we'll be there at the end of the week" and never showing up. Know what you're getting into. There are a lot of companies like this. Find one that will stand by their work for the long term.

What a great couple of people. I went there seeking parts to my filter and very frustrated. I…read morebelieve her name is Jill, put me right at ease. As a pool owner, you know how things can get trying to fix things! She told me, her husband Lance, would be over the next morning. I told her I couldn't afford service at the moment. She said her husband would come over and see what was up. He did . What a great man. He helped put my filter back together and now the system is running better than it has in years. I promised them that they now had a greatful new customer!!! Check them out. They are really knowledgable!

First year using this family owned business. VERY competitive pricing. We have a complicated pool…read moreto learn and they were up for the challenge. Also, our heater went and we were having a pool party and they quickly replaced it (even dealt with our annoying equipment fence) in plenty of time and also did an extra thorough weekly cleaning to boot because they knew we were having company. THEY CARE. They want to succeed. They work with you! They listen!