Such a great experience! Lili & Cindy were amazing, they…read morehelped me with some knots in my back ! Will definitely come back and will recommend! Thank you !

If I could give zero stars, I would. If scheduled an appointment for 8PM. When I walked in 5…read moreminutes early, one of the employees who was in a bad mood told me they closed. A second employee laughed but when the angry woman insisted they were closed, the second woman apologized and sent me away. As soon as I walked out, another man walked in and they took him in back. I went back in and asked why I was sent away and the other man allowed to stay, the second employee told me the angry woman was her boss and there was nothing she could do. Unbelievable. I will not be going back.

To say that Naichez is a great massage therapist would be a huge understatement. I hunch over my…read morelaptop 9 to 5 and must have gone to several dozens of massage therapists over the years. Honestly, Naichez has been a godsend. He just knows where you're hurting, where the muscle knots are, and how to relieve them. With other massage therapists in the past, I always left feeling like the massage was just okay, or that the problem area was not addressed properly - but I always leave S-Tier feeling completely relaxed, relieved of pain, and wanting to schedule the next appointment. I've tried both the 60 and 90 min sessions, and have found the 90 mins ones to be most effective for my chronic neck, shoulder, and back pain. P.S. S-Tier is inside the Ideal Body Chiropractic office, which has the most friendly pupper named Ruby whom you might get to see if you're lucky.

I was pleasantly surprised and very impressed to have found Naichez B. at S-Tier Massage and…read moreWellness in Nice location in Fullerton. My first ever 90minute massage, my first time really felt at ease, relaxed and had such uplifting feeling afterwards. Beyond Amazing! Naichez listened why I came in and since my last massage was over 3 years ago. I was overdue. With his expertise, experience and very unique technique skills, Naichez did help me tremendously. I woke up the next day as if my body went through a dynamic release aww and felt regenerated by opening up my lungs to a relaxing breath of Fresh air! Naichez, Thank you so much See you next month!

It was very easy to get an appointment with Hai. Getting processed for my first appointment took a…read morelittle while. Like any professional business i(massage) he needed to know issues and pains through minor paperwork. Zen Wellness was nicely designed to be efficient with many rooms with relaxing atmospheres. Hai communicated with me about his pressure throughout my massage. I felt extremely comfortable with his techniques. I would recommend him and Zen Wellness --Location-- Don't be worried. Zen cannot control the homeless people you might see. My car was perfectly safe the whole time I was parked. I was not approached by any of them. Hai did ask them to move along. I guess they come by the locations in that area collecting bottles and cans. They were not camped out there but just a few of them getting their cans. If you do see them it is not a reflection on Zen. Do not cancel your appointment.

AMAZING!!!! They make it so easy to set appointments and everybody is so kind. The place is…read moreextremely clean and comforting. The massage prices were fair, Hai and Kat were phenomenal at what they do. Both are very attentive, and are good at making sure that you are comfortable. I Will definitely be coming back.

I have a hectic schedule and they were accommodating to it. It is appointment only, but they are…read morevery professional and friendly so making an appointment is easy. I was experiencing some pain in my right shoulder area, and needed a massage asap. My massage was able to ease the pain and I will definitely be back for try their other massages! Overall, had a great experience!

Best massage for relaxation and pain relief in Fullerton! This was the best full body massage I…read morehave receded. I have a history of sciatic pain, and extreme tightness and back knots from working from home. Ricky took care to resolve all of my back pain with the exact right pressure. It's difficult for me to find a massage therapist who will use the exact pressure needed, but he understood what it would take to ensure the tightness stayed away. I can't wait to come back.

this was my first thai massage & you should know: this isn't a super relaxing massage, this is…read moresomewhere you do when you need your body to feel right again, they walk on, stretch & massage you. Josh did an amazing job at making sure he was addressing the right areas with perfect pressure, making me feel comfortable & introducing me to thai massage! New, at the front desk, made me & my sisters feel incredibly welcomed & created such a warm environment for us. Afterward, all three of us talked about how amazing of an experience that was for us & how we could not wait to come back. can't recommend this place enough!! ps. -there's TONS of parking in the back -the beds are huge -check groupon

Refused to accept a valid Groupon. I received a 90 minute massage certificate for Chistmas. It…read morewas set to expire in a couple of weeks, so I made an appointment. When I arrived and showed the certificate, they said they didnt accept them anymore. I pointed out that it was still valid and didnt expire until after March 31st, but they said they still would accept it. It then gets even stranger. I stayed at the massage place to call groupon because I had no assurances that either entity would provide a refund. Then they said I was running out of time, but that they could do a 60 minute massage, then I could work it out with Groupon. Weird and unprofessional. Such a disappointment as I drove 30 minutes to get there.​ EDIT AFTER Business's Response: Peter -- Respectfully, I called in advance to let you know that I was going to be 10 minutes late. I was told "no problem". When I arrived there was NO mention that being last presented an issue. However, when I presented my valid Groupon certificate, you called in a woman (manager/massage therapist/or perhaps both), who said that your establishment no longer accepts Groupons. At NO point, was it ever mentioned that the time was the issue and not the Groupon certificate. Ultimately, I'm thankful that Groupon refunded my wife the money since you denied a valid certificate.

My mom and I stopped in for a last-minute massage, and we enjoyed every minute of it! Iris and NJ…read morewere absolutely amazing. I finally found my go-to massage spot. If you love deep tissue massages with strong pressure, this is definitely the place to go. They really know how to work out the tension. I'll definitely be coming back soon. Thank you for the best massage I've had so far!

I had a great experience here. The staff was professional, welcoming, and made me feel comfortable…read morefrom the moment I arrived. Iris did an excellent job working out the knots on my shoulders while still making the session incredibly relaxing. I left feeling refreshed.

I was in a lot of pain last week and desperately needed a massage. I called this establishment and…read morethe nice lady over the phone was able to secure an appointment within 30 minutes. There was a bit of a language barrier, but we just spoke slowly and clearly, and we're able to communicate everything we needed. Once I arrived, my masseuse showed me to the massage room and received payment. There is a $2 charge to use your credit card, so cash might be best! The room and sheets were all very clean and tidy. The massage therapist gave me an excellent massage and was able to work out all the knots in my shoulders, neck, and back. She was very sweet and checked in multiple times to make sure I was comfortable. Overall, the experience was great and I recommend this business!

This place is very unassuming and not high visibility which is a plus as I really don't like going…read moreto the high traffic massage spots due to the talking, noise and non tranquil environment. This place is humble, private room, peaceful, relaxing environment low volume and quiet. Will definitely come again.

OMG OMG OMG!!! If…read moreyou want an amazing massage. Ask for Mia From head to toe she worked my body. I asked for it hard and she tore me apart. LOVED EVERY SECOND THANK YOU MIA!!!!

This is my first time here. Be prepared to be harassed to tip over 25% -- and when I mean,…read moreharassed, I mean cornered by your massage therapist, the front desk lady, and the male manager with your debt card being held hostage unless you tip more. I understand that times are tough for everybody, but asking for over 25% of a tip, then becoming disgruntled and refusing to give me my change or debt card back while and calling Mangement is a very poor reflection of this business and how they treat their employees with their hourly wage if they even get one. The entire experience was very uncomfortable. There's not much privacy so when you're undressing, you better hope that there's not someone walking past cause they can obviously see you through the thin curtains. The environment had roaches in the bathroom. It was rough. The services were OK maybe a 7-8/10. I tipped 20% just to get my debt card back and leave. I won't be coming back here because how awkward, tacky, and unprofessional my experience was. Responding to the "owner" below: I know how to do math. Therapist got 20$ cash (broken from $100) after refusing to accept my 13$ tip. I paid 105$ on my card -- I even went as far as to show your therapist the math on a calculator on my phone to try to communicate the reasoning behind my tipping. You left your therapist out to dry instead of trying to help communicate to her, you walked away. Customary tipping in the United States is between 12-15% aka $12.50 - $15.75. This is supplementally to their hourly wage. Trust me I'm not anti-tipping, I just don't agree with how I was mistreated. For outstanding service: then the tipping would be 15-20%. Which by the way, after you three harassed me your therapist STILL got $20 just for me get out of the establishment -- so good on you for making people feel uncomfortable and unwelcome, your therapist still got what she requested, so remind me what the issue is? Furthermore, $20 USD is equivalent to ¥136.57 CNY and ¥ 3143.71 JPY as of closing today, which is well over what the standard wage within both those economies. Also -- why are we quoting ¥ when I paid in USD -- are customers suppose to be paying in different currency? Totally fine if we are but I was not made aware of that and it seems you and your therapist got a fair compensation per USD and ¥ standards. I'm a business owner too -- and my employees see tips as just extras because of their proper compensation, I do that intentionally so situations like this don't put my customers or employees in an uncomfortable situation. The conversation would have been different if you and your staff weren't so rude. If you read the review thoroughly you would see that the issue wasn't the therapist's service per say. The issue was the following in more detail, since a simple "sorry for your bad experience" is no longer a thing and you've insulted me -- the customer: - it seems like accountability is a new concept to you -- meanwhile you left your therapist to fend for herself with her bad attitude and not knowing how to communicate with the customer. Her desperation for an additional $5 is alarming, which is where the comment of "IF SHE EVEN GETS AN HOURLY WAGE" came from. This whole experience must have been stressful for her too especially without proper training or support. - Interesting how the male client that walked in while I was at the front trying to pay and leave was treated much differently. ALSO, interesting how you felt the need to respond to my review when there was another negative review right below this one. I wouldn't go as far as to say sexist and racist behavior -- but this response shows for itself. - AND be sure to properly display the licenses of your establishment AND your therapists' licenses from the California Massage Therapy Council (CAMTC) at the front of the establishment. "...massage therapists must display their original CAMTC certificate (not a copy) in a conspicuous, public place at their workplace. This is typically in the reception, waiting area, or a visible location at the entrance" THIS IS THE LAW and I certainly didn't see any of the many therapists' state issued licenses anywhere in the common areas. - the questionable working environment with employees napping and bugs in the facility is the least of the issues, although upsetting is fixable. I fear this place has other more important issues to address. - the ATROCIOUS behavior you all exhibited in response and your therapist's harassment. Your defensive response shows for itself, instead of being a keyboard warrior, lead by a better example for your employees. Everything about this experience has been sketchy especially now realizing there weren't proper documentations displayed and your behavior in response thats not warranted.