Such a great experience! Lili & Cindy were amazing, they helped me with some knots in my back ! Will definitely come back and will recommend! Thank you ! read more

If I could give zero stars, I would. If scheduled an appointment for 8PM. When I walked in 5 minutes early, one of the employees who was in a bad mood told me they closed. A second employee laughed but when the angry woman insisted they were closed, the second woman apologized and sent me away. As soon as I walked out, another man walked in and they took him in back. I went back in and asked why I was sent away and the other man allowed to stay, the second employee told me the angry woman was her boss and there was nothing she could do. Unbelievable. I will not be going back. read more

The price is great. You can get an hour massage for one hour. The place is clean and peaceful. I went with my sister and our friend. Originally when I called they were putting us in the same room. The when we got there they had two rooms and one would have to go to another room. Because my sister planned this with our friend originally and I joined last minute I told them I'll go to the room alone. So that was the first thing that I was bummed about. I was told to get to my underwear and have the blanket on me. Now because I saw women only walking around, I assumed the person massaging me would be a woman. Once I laid down it was a man who came into my room. What made me frustrated is they didn't check with me to see if I'd be comfortable with a man. So if you're not comfortable getting massages with men let them know, because they won't ask you. I was t comfortable with it but at this point I was already there and I wasn't sure if they had any women free to give me a massage at this point. The massage was good but I didn't like that I wasn't asked or warned. I hope they at least do this as a courtesy to women who like to only get massages by women. Especially since I was unaware there were men who massage there. read more

I really wanted to like this place because of its convenient location; however, the customer service was extremely disappointing. We walked in at 10 a.m. and were not greeted at all. While I understand there may have been a language barrier, especially as an Asian immigrant myself, the staff member appeared irritated and aggravated when I mentioned our couples Groupon voucher. What made the situation more uncomfortable was that the staff did not seem to understand what was being advertised or sold on Groupon. Their confusion gave me anxiety, especially since I had already paid and was worried there might be an issue honoring the voucher. The massage itself was mediocre and not relaxing. The therapist worked at a very fast pace, and although I understand everyone has different techniques, the pressure felt overly aggressive for my preference. There was also an uncomfortable hygiene issue. At one point, it felt like the therapist silently burped close to my face, which made me extremely uncomfortable. I do not want to smell someone's breath during a massage, and wearing a mask might help prevent situations like this. This may sound minor, but most spas offer hot tea or at least warm water after a massage. Instead, we were given cold water, which felt careless and unprofessional. Overall, the lack of communication, professionalism, and attention to basic customer comfort stood out. This place would greatly benefit from improved customer service and possibly hiring a receptionist who can properly greet and assist customers. read more

Worst massage experience the place was so dirty! Walking in the establishment looked dirty. The receptionist desk was loud and uninviting. The desk was really close to the massage rooms that I could hear them talking throughout the whole experience. Coming into the room it was Dorsey, the floor was uncleaned, the sheets were stained and the masseurs kept walking into the room to talk. it was very hard to relax as it was so unkept, unprofessional, and uncomfortable. read more

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Purchased a Groupon couples 90min massage. I felt the service was very kind and efficient. I would've like for a little more direction or conversation in regard to what oils/lotions they offer and what type of pressure preference we wanted. Overall we were a bit underwhelmed. The masseurs did not introduce themselves and understandably were speaking to each other a bit throughout our appointment. The space and amenities are a bit dated- I guess overall an okay experience, we were just looking for something a bit more reflective of their online presence. read more

This review is for the 30 minute foot massage only.... Pros: Nice and friendly staff Cons: 1. Your seated closely beside 3 people just to the left of the receptionist, separated by a bamboo curtain 2. Noisy because of the reasons stated above. So you can hear and see people walking by and paying at the receptionist desk. At the end of your neighbor's massage, you can hear slaps....loud slaps 3. I have arthritic feet, hence the foot massage. I thought I would get the full 30 minutes on my feet but instead, I got: 10 min massage on my head 10 min massage on my calves/shins 10 min massage on my feet (about 5 min Per foot) 4. Toward the end on one foot, Instead of her thumbs applying pressure all the way down my foot, I felt her nails were digging in. Maybe she was tired....I guess you can say I'm a little disappointed. read more

It was my first time at the location and it was the best experience ever! The price is reasonable and the work is exceptional!

I have been coming here for quite a while and the massages are always great, which is why this review is disappointing to write. Unfortunately, there seem to be serious issues with appointment scheduling. The last two times I have booked appointments, I was told there was no appointment in the system when I arrived or called to confirm. Today I had a 4:00 PM appointment that I scheduled on Monday. Because of previous scheduling problems, I called ahead to verify my appointment and was told there was no appointment for me. The employee repeatedly asked if I had called the correct number, but I know I called the business directly on Monday to make the reservation. The quality of the massages keeps me coming back, but the scheduling issues have become very frustrating and inconvenient. I hope management can address this problem for future customers becuase I will no longer be coming back. read more

Four Seasons Spa - Massage Near Me - Fullerton, California

I was here on April 10th. My whole body was aching from long hours of work, and I was hoping for a relaxing massage. So I called in, and the lady kindly made an appointment for me. Everything was fine until my massager came in. I do not remember his name, and he was a nice person, but he was a horrible massager. He didn't know where to press and where to not press, and when he was pressing with one hand, he placed the other on my waist, which caused a shift of weight entirely on my waist when he was not pressing. I booked the 60-minute deep tissue massage, but after 35 minutes I genuinely felt that I might get hurt, so I stopped him, paid the entire amount even though it was horrible and I cut it short, and walked out. After I calmed down a bit in my car, I called, and the lady who made the appointment for me answered. I told her what happened and that the massager needs to practice/learn how to massage so that this does not happen to anyone else. The lady apologized and promised me multiple times that her manager will follow up with me in a couple of days. She took my name and my phone number. Since then, it has been almost three weeks, and I have not received a call from her. I've been to this place multiple times, and I generally had a good experience, so I did not want to leave any bad reviews. However, I had to leave this review for (1) bad massage experience (2) lack of management (3) unkept promises of follow-ups. read more

Thank you Michel massage was amazing. Very professional and target the needed areas. Look forward to to come soon very good service. read more

Amazing! Definitely recommend coming! Affordable and great customer service and a great relaxing environment. read more

Four Seasons Spa - Massage Near Me - Fullerton, California

Relaxing, clean interior. Affordable pricing. Hurt so good! Released a lot of tension. read more

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I went there to give a friend a birthday present after a long time, and they were very kind and wrapped each gift certificate nicely and gave me a free 1-hour ticket as a service. The store is clean and the staff's massage skills are high. It is located in a large mall, so parking is very convenient and it is a safe area. I always want to visit this store again. read more

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Dola was such a great massage therapist. This was my first time here (I usually go somewhere else) and I often times feel more tense than relaxed when I leave that other massage place. This was the complete opposite. I was greeted with warmth as soon as I came in and Dora targeted my stiff and sore areas while also helping me feel relaxed. Sent shivers down my spine in the best way possible. They have gained a regular customer with me. read more

I like to try the 3-3 1/2 stars places because I want to experience what everyone is saying but today I called and a nice lady named Allison spoke really nicely and professionally, I was asking if one of her workers was working today and she said no but she said she has 3 other guys ( Tony, David and Peter) who are really good, I said I want an older guy because they seem more experienced in my opinion. She said Tony and David both been working there for 7 years so, I got there and they were busy, Allison showed me to the room and she gave him a couple of minutes (5). They Tony knocked and asked if I was ready, I said yes and he walked in, fix my sheets then start pushing my back. Usually when they start pushing, I can tell right away if they're good or not because I had a lot of experience with massages over a decade. Tony was good and I saw 90 minutes ? He then ran out to get the boss, she comes in and says only 60 minutes because Tony had another appointment after me, if i wanted 90 minutes, I can wait for another guy to finish in 10 minutes. I said no, one hour is fine and Tony did a fantastic job. Just the right amount of pressure, I like his neck massage, I like it when they squeeze my neck skin and push my skull up, you know what I mean !?! lol l then he turned my head sideways to massage my neck, I wished he massages a little harder. Then he went to my arms, again, too lightly pressure. But I love his face massage like the way he outlined my eyebrows with pressure and straight to my temples, he then massage my face like his fingers were dancing on both my jawline. Like doing facial, tap tap tap lol. Overall, I enjoyed it. After the massage was done, he waits at the front, you know for his tips lol. I paid the lady $60 and Tony asked if I wanted water, I said yes hot water and handed him a $20 tip. The lady Allison spoke really good English so there's no way you people said they're rude. Be patience and try to be nice, then you'll get a good service. Thanks Tony and Allison for a great service today, I'll come back again for 90 minutes. read more

Four Seasons Spa - This is a place to get a good massage, not like a Korean Spa where they have all kinds of amenities like jacuzzi, or a pool. lol - Massage Near Me - Fullerton, California

I wanted to like this place, but a few things during my visit left me feeling more tense than relaxed. The massage itself was just okay -- not terrible, but definitely not the level I expected for the price. What concerned me more were the payment practices. They strongly encourage paying in cash, and when paying by card, any transaction over $100 comes with an unexpected $3 fee. There was also a very firm expectation to leave a tip of $10 or more, which wasn't communicated in advance. None of this was explained before the service, so the checkout process felt awkward and a bit uncomfortable. Transparency matters to me, especially in a service business meant to help people feel at ease. There are many massage places in the area that are clear about their pricing and make the whole visit feel welcoming from start to finish. Unfortunately, this visit didn't give me that feeling, and for sure I would not return! read more

Got a Groupon deal for a 60 min couples massage with hot stones and aromatherapy. Made an appointment ahead of time and was a few minutes late but we still were able to get in. Got placed into a room with 4 beds. A curtain separated 2 and 2. That wasn't an issue but we did get some loud people coming in which is no fault to the business. The massage was really good and I got a female and my boyfriend got a male which we liked because it made it comfortable for us. My lady was nice and firm with her massage and checked in when she'd go harder in some spots asking me if I was okay. We were also given a cup of water after we were done. Overall a great place the only thing that wasn't sure of was the aromatherapy part as I didn't smell anything or I wasn't sure if we were supposed to be given anything for that. read more

Usually never venture off to another massage place but I'm lucky I found this spot. Price is actually very reasonable. My masseuse, Lola, was very attentive and when going to another part of my body, was always asking if what she was doing was okay. She also asked me before we started what area I have the most trouble in. I greatly appreciate the effort she put into getting my knots out and always made sure the pressure wasn't too overbearing for me. I will definitely be returning. Thank you Lola read more

This is the BEST MASSAGE EVER! Love this place!!! Will definitely be coming back!!! Thank you so much!!!

I've been coming here for a few years and love this place! I drive 30 minutes to come here, it's my favorite massage place

Asked for a swedish massage and got a very aggressive deep tissue massage. Communication was difficult. Explained multiple times what was purchased from Groupon. If you prefer very firm deep tissue massages, this place may be for you. read more

Both my mom and I came here last minute while I was in town for work. Over all I really enjoyed my massage, I got the combo package for feet and body and my mom did too. She said that her masseuse didn't have quite as much pressure as she had hoped for but also understood that we didn't get a deep tissue package. The pressure for me was perfect though. Over all we were very happy with our last minute massage stop. read more

I had a really frustrating experience at Four Seasons Spa in Fullerton. My wife and I came in for a couples massage and were told they were available right away. Based on that, we agreed to the most expensive option -- a full 1-hour full-body massage. They took us into the room, had us take all our clothes off and get ready, and then left. We sat there waiting... and waiting... for 20 minutes with no explanation. Finally someone came in and casually told us it would be another 30 minutes before they could start. So let me get this straight -- you tell customers you're ready immediately, have them undress and lie there waiting, and then suddenly say it'll be another half hour? That's incredibly unprofessional and honestly pretty uncomfortable. It felt like they only said they were ready just to get us to buy the most expensive service, and then changed the story once we were already in the room. If you value your time and don't want to sit around half-naked waiting because the staff can't manage appointments properly, I'd suggest going somewhere else. Sincerely CASTRO read more

Cindy is wonderful. I love her skill and power. Thank you so much Cindy! They are kind and nice. read more

I've been massaged at a four season spa for more than 10 years, and recently I felt like I had been sexually harassed by a man named Jason It was unpleasant and weird, but at the time, I was like, "What is this?" The owner of this place said he would look into it thoroughly, but he hasn't apologized since, and if he feels unfair, they said just calls the police On the CCTV, they saw Jason touching my chest and my genitals, and he's acting like he doesn't know I'm ashamed and ashamed that I can't tell anyone and I've been suffering from insomnia and taking psychiatric medicine these days But Jason still works there!!! Why didn't you even answer and give me your name when I said, "Should I go and call the police now?" What can I do if you guys already get rid of the CCTV evidence and lie so shamelessly? You're such a thug, shouting at me to destroy evidence and obey the law. Should I really do this for the money from you all? I wanted a genuine apology. You are at the bottom of the league. Promise me you'll show me a video of me being molested in front of the police if you're really innocent!! read more

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I have been going here for a couple years now. I have always had a positive experience. The prices are very reasonable and there are a variety of services. Nancy is my go to masseuse, but all of them are professional and do a great job. Nancy never fails to be attentive and thorough and caring. read more

I had a very uncomfortable experience here. After my massage was finished, two employees stood there waiting while I tipped. I left a tip, but they insisted it wasn't enough and told me that was the minimum and that I needed to give more. They kept pressuring me for more money, and I ended up giving more because of how uncomfortable the situation became. What made it worse was that this was happening in front of other customers, which was very embarrassing. I felt put on the spot and pressured in a way that was completely unprofessional. Tipping should always be optional and based on the customer's experience. Being told my tip wasn't enough and being pressured by multiple employees in front of others ruined what should have been a relaxing experience. I hope management addresses this because customers should never feel bullied or embarrassed into tipping more read more

Massage was amazing! I went in for a couples massage and felt so good! Definitely recommend!

They were over 20 minutes late for our appointment but that wasn't really the issue. The issue was the tip. They were late, cut the time by 10 minutes when I paid for 70 mins and only received 60, the massage was sub par (I had to ask for more pressure multiple times and it was not received), and the masseuse left the room multiple times so not even the entire 60 mins was used (when I paid for 70). So, I didn't want to tip the $10 they forced me to. If the service wasn't to my liking and there were many factors, I simply do not have to tip. When leaving, the man forced me to pay a tip and I left one because I felt pressured and honestly I could have stood my ground, but it wasn't worth it so I left one since they were begging. Tip should never be expected, it is up to customer. I ALWAYS tip and left one for them and they asked for MORE. That was the issue. Please fix your customer service if you would like a tip and do not force unhappy clients to because I will not be returning. read more

Got a 90 minute full body massage and it was amazing. They really knew what they were doing and got every point that needed more and less pressure! read more

They listen well. That's important to ensure precise relief. Cindy is great! I've gone here three times.

zero stars! TERRIBLE customer service. Initially walked in, was not greeted. Asked for different types of massage. The lady, without saying anything, pointed at the wall with a screen. I asked if the owner changed at all since they opened, because the layout looked different. She stated no the owner has been the same. I took out cash to purchase three different massages. I also took out a gift card I had received as a birthday present . As soon as the lady saw the gift card she stated "oh no no no, the owner changed, we do not accept". Definitely not a way to keep customers! decided to give business elsewhere instead. absolutely rude. read more

Only thing is the communication barrier, but not sure why this place has so many negative reviews. This place doesn't get the recognition it deserves. Make sure to ask for Lili... she's the best! Very professional and super nice. read more

First time visiting and got the 70 min body massage & foot reflexology combo. My calves were super sore from an all day event and I absolutely needed to get the massage. My masseuse did such a good job and In muscles found relief. I have just moved to the area, but this will now be my go to and I'm looking forward to my next visit already! read more

I was hoping to like this place but unfortunately that's not the case. I came in and like others have mentioned I came in with a Groupon voucher. It was 40 minutes back massage and 20 or 30 minute for foot with dead skin removal. The person in the front seemed to be confused and there was a language barrier. I didn't care as I just wanted a good massage. As I was heading to the back I saw rooms with empty beds but they ended up putting me in a room that was marked "shower" and yes there was a shower in there even though it's set up as a room plus super tiny. It was super uncomfortable and the person giving me the massage kept adjusting the bed around to fit as they moved around the tiny area. It was not relaxing at all and I completely regretted not speaking up just because I came in with a voucher. And my "foot" massage with dead skin removal was a bucket with warm water set up on the bed while on laying my back and my feet didn't fit properly inside. This whole experience was so uncomfortable and unprofessional. I rather do the drive to my regular place even though I was hoping for something closer and convenient but definitely not worth here. read more

Wow! First, I am so grateful to the owner for being so kind and warm to me. It made my experience so good! This was my first time here and I had Lorna has my masseuse. She is incredible! I got a deep tissue massage and her attention to every detail of my sore and tense muscles were on point! You can tell when someone really takes good care and understands your body's aches and pains. This has been one of the best massage experiences I've had and would recommend Lorna to anyone who wants to try a massage here for the first time. Thank you so much for taking care of me so well here! Will for sure come back again :) read more

60min foot massage session gave full time mama a good rest. The pricing is affordable and the staffs are friendly Would recommend read more

July and Lisa gave the PERFECT amount of pressure. Got the combo C which was part foot massage and body... best foot massage I've had. So hard to find a place that is deep tissue but doesn't feel like you're getting tortured. So so so good. read more

The massage therapist very experienced and very nice to the customer. We highly recommend it Cindy and Laura.