This review is years in the making. I don't typically write negative reviews, especially for small…read morebusinesses, because I understand one experience may not reflect the majority. But in this case, I feel it's important to share. I came to this office years ago after moving to Cerritos, right before my wedding, simply looking for a new dentist and a routine cleaning. They had great reviews, which is why I trusted them. From the start, I was told I had extensive issues--multiple cavities needed to be redone and several crowns were recommended. This was surprising to me, as I've consistently gone to the dentist and had never been told I needed such drastic work. Still, I trusted their assessment. The procedures that followed were some of the most painful dental experiences I've ever had. They took hours, felt extremely aggressive, and left me in severe pain afterward--far beyond what I've ever experienced with dental work. I have a high pain tolerance, and this felt very wrong. What was most frustrating was what happened next. I returned multiple times explaining that I couldn't sleep, eat, or function due to the pain. Each time, my concerns were dismissed and attributed to things like not flossing (umm I couldn't floss because of the extreme pain), which didn't make sense given the level of pain I was in. After pushing back repeatedly--especially with my wedding just days away--I insisted something was seriously wrong and requested further evaluation. It turned out I needed three root canals as a result of their prior work. Separately, the crowns that were placed caused ongoing issues. Eating anything with texture would cause gum pain, and I noticed unusual gaps that trapped food. When I brought this up, I was told the only solution was to redo the crowns at additional cost. My crowns also came off. Later, I happened to see a different dentist at the same office (a female provider who may have been temporary), and she immediately noted that the crowns had been placed at an awkward angle. She corrected them, and since then, I've had no pain and no further issues such as crowns falling off. I ultimately switched dentists and have not needed any major dental work since--just routine cleanings every six months, with no recurring problems. Based on what I went through--particularly the aggressive treatment, the outcome, and the dismissal of my concerns--I feel it's important for others to have full context before making a decision.

I need an implant to replace one of my teeth. DR Shawn was great, friendly, knowledgeable,…read moreprofessional. The staff were great, friendly, polite, well informed. The Dr and his staff, answered all my questions, explained everything in detail, I had the first part done. The implant and then in 4.5 months I will be back to check the healing and get scanned for the replacement tooth.

I called this office for an emergency appointment after chipping a tooth, and they were able to…read moretake me in right away. The staff was incredibly kind and helpful from the moment I walked in. A chipped tooth might not seem like a big deal to some people, but I was really worried -- and they completely understood that. Dr. Sophia made me feel comfortable and at ease throughout the entire visit. She fixed my smile beautifully, it looks so natural and perfect. I've already scheduled another appointment for a cleaning because I'm truly loving my experience here. Everyone is friendly, professional, and welcoming. Thank you for taking such great care of me!

Ive posted before about the situation I've had with this place. Since then Ive been in search of a…read morenew dentist and come to the conclusion that the quality of work at innovative smiles is sub par at best, so far 2 of the root canals that I've had done here i have to have re done at another dentist office on account of the first dentist not doing the root canal procedure correctly. So even now months after I've been here I'm still be screwed by the work that they've done. Don't go here go any place else other than here or expect to have the work redone in a few months.

Cerritos Smiles Dentistry is great! Dr.Wong explains in detail what he is doing and why and always…read moreensures I understand. The facility is very clean too.

Money hungry LIARS. Last time I came here I was told I needed a crown and a root canal on two of my…read moreteeth after they had just put 2 crowns in my mouth 6 months prior. I went to another dentist and he said NOTHING WAS WRONG with those two teeth! Now I feel like they lied the first time too and had me get crowns that I did not need. They will tell you anything to get your money. Get a second opinion before doing any work with them

Everyone here is wonderful, from Isabel and Jenny Diana in the front office, to Belinda and Adriana…read moredoing my teeth cleaning and accommodating my preferences for dental cleaning and when I need a pause. Dr. Azling and Dr Paco are both so kind and calm, which contribute to the entire feeling and atmosphere for a dental office. I enjoy coming in and don't dread the dental cleaning experience at all. Recommend highly!

Dr. Azling and his staff are amazing. I usually go to a dentist, get x-rays, and a simple cleaning…read more Not here. Dr. Azling will not do anything until he runs a full comprehensive diagnostic and sees the whole picture. He knew everything about my teeth before he made a recommendation. My dental hygienist, Nathalia, not only used this crazy Swiss made machine that cleaned my teeth without any pain, she educated me so much about my dental care and all the preventative measures I need to take to not lose all my teeth and wear dentures like both my parents. The staff is amazing and the office is more technologically advanced than any other dental office. I would not go anywhere else and I highly recommend this dental office to anyone who wants the best. Now I'm confident I'll have all my teeth and a beautiful smile into old age.

Sonia made my experience very difficult. Did not say thank you when we hung up she just hung up on…read moreme no manners. Did not fax over my referral then I asked her to email it to make it easier she said she would, she did not. Had to call back several times every time she said she "was going to send it" never did. Finally got a hold asked her to repeat the spelling of the email we gave her to confirm if she was sending to the right one that's when she hung up on me mid call. From there she would not answer the phone even on my refferal doctors EMAIL NEVER CAME ON MY PERSON EMAIL END OR THE DOCTORS END. WE EXPLAINED TO HER TIME & TIME AGAIN I COULD NOT RECEIVE TREATMENT WITHOUT THIS REFERRAL EMAIL SENT. So then she finally answers the phone & says she'll send it on text she sends me a blank referral form! It's almost laughable that she sent a blank referral form. She did it on purpose because she enjoys making things difficult for people. As a result of her not sending the email & playing games sending me blank refferal form I was forced to leave my appointment. From the time I asked her to please send over the referral to the time. She finally sent the correct one almost 2 &1/2 hours had passed. Very unnecessary and I really don't appreciate sending me a blank referral form as a joke she had already been so rude at that point very disturbed receptionist I will say.

I called to get my 15 year old in today she has a bad toothache and fever from it. Been on…read moreantibiotics and they denied her to be seen, how can you deny a child in pain? I would stay away from this place

I highly recommend this dentistry. The staff is very friendly, and the place is immaculate very…read moreclean and up-to-date. I had a wisdom tooth pulled out and it went very well better than I expected. I must say, Dr. Shawn Barros very friendly and well knowledgeable that you know exactly what's going to happen as he does it . I must say , he is by far the best dentist I have ever been to

First time going and everybody was very nice and informative. Front office ladies were not…read moredismissive unlike most dentistry offices. They really help 20 year-old-me to understand how insurance works!

GUYS!!! You NEED to go here if you HATE the shot you typically get with dental procedures, like me…read more ‍‍ You can OPT-OUT of the shot and just get the topical if you can tough it out. IMO WAAAY better than the Rather than your face numb for hours and drooling on yourself without even knowing you can walk out and be "normal" right after. Yeah it's kinda tender but I'll take this ANY day over those shots!!! Like I was so happy I wanted to just do the other side right now lol but I guess next week it is. Holla Dr Ray!!!! Thank you.

Our entire family...3 generations of South Street Dental patients...have benefited over the years…read morefrom the Care and Professionalism exemplified by this practice of the Doctors Mangune. We highly recommend.

I just finished another three month appointment. The best part was the classic rock music playing…read more Got to listen to the Eagles and Neil Diamond among other others. Didn't have to wait at all. Everyone here is so nice.

7/5/23 The dreaded dentist chair awaits!!…read more How do you feel about crowns...or a root canal? I've had both & they're no fun at all. I always picture white-knuckling it...whether anticipatory or actual, again, both for me. It's no secret, most people find the dentist visits to be nerve wracking. Today I needed a revision on two crowns placed years ago by the previous dentist that occupied this space, Dr. James Surdilla-miss him dearly, he's moved away. I dreaded it. Maria, their trusted receptionist extraordinaire, ready with her wit & banter, "Okay , Jennifer, just take a seat while they prepare the torture chamber". I appreciate a great sense of humor & it comforted me that they're very friendly & efficient, too. Janet prepared with dental X-rays and was informative & forthcoming. Enter Dr. Susie Kim, with an easy smile & reassuring words. She explained my procedure well. Anticipatory anxiety started to roll in but was alleviated after the needle I barely felt was done doing its job-to numb the area. After all that's said & done, was quoted an hour & a half-almost precise, I'm impressed! I'm not saying that I will stop gripping the dentist chair like a boa constrictor & its prey...but perhaps I will let go a tiny bit to give it a break. I shall return for the permanent crown in a couple of weeks. In the meantime, no eating or chewing anything sticky or hard, gargle with warm saltwater for 24 hours. After paying for my co-pay, Janet gave me the breakdown w/o me asking for it, I appreciated that. Note: If the drill gets to loud, request for earplugs, Dr. Kim offered them-nice lady! It's surprising I would give 5 stars for a dental practice but they do deserve it.