My husband, dog & I were in a bad car accident over the Memorial Day weekend. (We're okay.) The…read morepolice advised us that our SUV (and the other 2 cars involved) ended up being towed to Palella's Auto Body. When we went a few days later, to gather our belongings & take pictures of the damage. The owners were so nice and really showed their concern for us and advising us what our next steps should be & make sure we cover all our bases. We did not have any repairs done through them, as our insurance totalled the car, but we're very appreciative of the caring they showed us during a very distressing time.

I am so incredibly grateful for the recommendation to take my Jeep to Palella's Auto Body! They…read moredid an incredible job painting my Jeep. I was so excited when I picked it up and it looked brand new. The entire process was so seamless. They were able to get me an appointment very quickly, they helped to get me a very reasonable rental truck, and the entire family was so friendly and helpful! I would highly recommend taking your vehicle to Palella's for any body work or paint job that you need. I will definitely be recommending Palella's to any friends and family that need work done to their car. Thank you for the amazing customer service Mario and Fran!

Parkside was recommended to me for some body work on my newer car. I had 3 scratches on the hood of…read moremy car, with one being about 12 inches long. I spoke with Tim at Parkside and he advised me it would be no problem to fix. Tim was professional, friendly and reassuring that he would be able to take care of it in a couple of hours. His price was very reasonable and the work was outstanding. The hood looks like new! Thanks for a great job Tim. It was refreshing to encounter a real pro at his work. I highly recommend this body shop.

Contacted the Shop to schedule an inspection. Spoke to a very RUDE older lady who was not very…read morehelpful when asked how late is the shop open. I even mentioned that I was referred by my mechanic next door. She was not very helpful and super RUDE. This might a good place to get your car service but not employee like her. Took my business to Gerber and Caliber Collision instead.

Joe, the proprietor of Body Werks of Streamwood provided, awesome, timely, cost-effective, friendly…read morebody work services to us for our 2017 Lincoln MKC. Paying out of pocket with no insurance involved? They'll work with you. New OEM or salvaged parts? They'll work with you. Have your work finished at the time promised? They did it. They were bend-over backwards accommodating. Unqualifiedly recommended! I was gobsmacked at how easy they were to deal with Will take any future work to them. when the need arises.

Purchased a 2010 Nissan with 100,000 miles. Was told by Joe Davie the owner if you have any issues…read morein the next couple weeks just bring it by and I'll have my mechanic take a look at it. after one week the power steering wasn't working correctly and it was power steering fluid leaking. I advise Joel the problem and brought the car back. his mechanic checked it and said that the power steering pump was bad and needed to be replaced. also there was a sensor that needed to be replaced. he charged me $500 for the work. when I got the car back the power steering was still not working properly and he had the mechanic look at it again. this time he said there was a leak in the power steering fluid line that needed to be replaced. Joe tried to charge me an additional $500 for the work that the mechanic didn't see the first time. this shop is a complete rip-off. would not recommend this shop to anyone. he purchases cars from insurance companies that claim them as complete losses and then has his mechanic tuned them up and he does the body work. Joe is just a fast talker trying to make a quick Buck. don't visit this establishment.

I own a livery vehicle (my main source of income) and had the misfortune of getting hit in a…read moreparking lot. From the moment I walked in, Royal Coach Autobody prioritized getting me back on the road quickly so I could continue serving my clients and generating revenue. The work they did on my black Escalade is absolutely outstanding -- it looks better than before the accident and has far exceeded my expectations. The owners and staff are incredibly helpful, compassionate, and knowledgeable. They truly understand the importance of a working vehicle for someone in my business. I will never take my car anywhere else. Highly recommend Royal Coach Autobody in Bartlett!

Dont believe the hype. They charged over $200 and took 2…read moredays for diagnostic test only to tell us car was irreparable. AutoZone could have done it for free. Do you really think it took them 2 hours to diagnose? Nope. What a ripoff. Go to Wicked Wrench in Elgin!!!

Insurance company had approved an after auto market part & had malfunctioned…read more Finally, after a month they approved a brand new auto part. Tom called said insurance company had approved a brand new part & had arrived. Made an 830AM appointment. Dropped vehicle and was done same day. Tom & his crew are a first class body shop.!!!

They are a top-notch auto reptair shop. The owner Erick and manager Tom are great people to deal…read morewith. he shop is immaculate. I can't say enough good about them and their staff. They have done a number of jobs for me and for friends. The work is always done exceptionally well, on time and in line with their original estimate. They give the best value for money spent on repairs.

After my first visit to A & L Autobody just for an estimate. I knew right away I was in good hands…read more Chuck came out right away and looked at my car. We talked and I knew he wanted to help me and fix my car without me paying an arm & leg. If you need some work done on the body of your vehicle of any value. Go see these guys! ASAP!!! There always busy so don't put it off. You might have to be. Patient for great service and quality work. P.S. when I drove up there were tons of high-end luxury vehicles being worked on. So I knew if people that own foreign exotic cars could trust them I was in good hands...

last time i go there 3 hours to replace a bumper all it had was 6 bolts holding it together i could…read morehave taken it to my regular mechanic he would have done it 45 mins

Have used their services several times for different vehicles and different kinds of dents. Rafal…read morewas honest about repair and very fair with pricing for repairs. Did an outstanding job every time.

Having Rafael work on my car was nothing short of a great experience…read more I had a rear quarter panel dent caused by my drunk friend's fist on my '99 Toyota Avalon. I took it to Rafael after getting 2 local estimates, one of which was absurdly expensive (even if my friend was paying for it). Rafael was straightforward and pretty much told me that he could have the dent fixed today and for half the price the other shops quoted me. Rafael got started right away and we took a couple before pictures, and he got the car under better lighting, so I could see all the mini dings caused by my failed attempt to put the dent back in place on my own. He worked diligently and let me stick around and chat with him. Even though we were chatting, he was able to get the job done perfectly in 2 hours. The other shops told me that I had to bring my car on a specific day and that I would be able to pick it up on a subsequent day. The best part about his work and his approach to service is that he treated my '99 Avalon as if it was a nice, brand new luxury car. Don't waste your time fixing dents with anyone else. Just go to Rafael.

The guys at this auto shop were super nice always on top of things and would answer any questions I…read morehad. Definitely would recommend them.

Kurt and Anthony are the best in the business! They cooperatively worked along with my insurance…read morecompany and the Appraiser to provide a detailed review of the necessary repairs and provided a complete estimate. Unfortunately, the original auto body shop that the insurance company pushed me to use (Fix It Auto in Barrington) did a horrible, unprofessional and careless job on my vehicle, causing me to get the repairs done a second time. Thank God I found Woodfield Collision as they were able to fix all the mistakes made by Fix It Barrington. Woodfield Collision fought for me as a customer even when the insurance company questioned the repairs needed and I greatly appreciated how they worked in my defense. They are honest, fair and hardworking. No games, no scams! I am forever grateful for their kindness, generosity and professionalism through this whole process. No other team would be so diligent or concerned for their customer as Woodfield Collision. I will never go anywhere else for my autobody needs. I have already referred friends and family. Woodfield is now considered family to me.