I love this Postal Annex Location! I checked in recently to make copies of important Documents and…read moremail them while getting another copy of a House Key as well for my Roommate. The Service was wonderful and the Team Members are very patient in helping me organize my documents and offering a fun selection of animated keys to help us locate our House Keys easily with a Special and uplifting design! I definitely recommend Postal Annex for your next Key Cloning Adventure and to take care of any important copying and printing Services!

This place has served me well every time I've been here to drop off packages…read more I just wanted to share that this place accepts FedEx packages! Well, I had a prepaid labeled package and they accepted it. They told me that the earliest fedex picks up is 4:30. Another one comes at 5pm. One is ground shipping and the other is another type, overnight maybe. So glad they accept it because UPS was kind of rude about me inquiring about it and usps didn't accept it. These folks were super nice over the phone. I know these jobs aren't fun and people can be impatient and rude and it could easily ruin your day but I'm just saying these people are still nice over the phone. I appreciated it. And many FedEx locations are kind of far from here so thank you for accepting FedEx packages!

If you need Notary services, I highly recommend you to visit Postal Annex Ontario and ask for…read moreMaria, She is extremely kind and understanding, She is very professional and organized with constant communication, dependable, professional, and friendly. Couldn't ask for a better Notary service, very much appreciated! Thank you so much! I truly appreciate your speedy response. You're awesome! This is why I haven't switched to another for my notary needs. I am Very impressed! I most definitely recommend others to experience it for yourself, you won't be disappointed. Thank you! Sincerely Robert Holmond.

this one male worker, tall with facial hair doesn't know how to do his job, eveytime i come in with…read morepackages from usps and try to get a qr code he tells me they don't ship with usps and can't get the qr code, other workers always help me out and when i ask them if they could ship with USPS they always tell me yes. so that tall hispanic guy with facial hair, and earrings please be more helpful and not lazy

Drop N Ship has been quickly become my go-to resource for shipping needs and related services. At…read moreDrop N Ship, you will get the perfect combination of professionalism, passion, and customer service which elevates the customer experience. . But beyond this, their attention to detail and in-depth knowledge of logistics are what really gained my trust and patronage. I would also like to add that they aim to be a "one stop shop" and offer much more than standard shipping store. For example, you can find certain selections of blind boxes, birthday cards (and other celebratory categories), board games, trinkets/keychains, and more. Overall, very easy, friendly, and efficient experience -- would recommend.

First impression of this local shipping store is good…read more Two guys helped me with a pre-paid return label from a company I bought clothes from and they explained the process of how shipping would be handled and they even handed me a receipt for tracking the return without asking. Something I usually have to ask for at other local shipping stores like this. I definitely plan on coming back for my shipping needs.

Super friendly staff offered help on many things. Definitely will recommend to family and friends…read morefor future passport renewals or any copies of documents. Highly satisfied.

Young lady at the front was very helpful with passport services I'll be recommending friends and…read morefamily to come here before their passport appointment

I checked in recently to get some important printing done for my Special Holiday Secret Santa Gift…read moreand Christine was such a helpful Patrona Elf! We wrestled with some Red Light Hiccups but figured out how to get through it together and Christine helped fill the waiting time with lots of usefully nourishing high value Conversations and Comedy Special recommendations to assist me with my Boomer Sitting Frustration Blues haha! Thank you Christine for being my Printing Assist Elf this year and giving me interesting ideas on how to Mom sit through collaborative play together! I recommend this store to get all your UPS needs met, Christine is such a terrific Captain with muy impressive multi tasking Ninja skills and keeps the store very clean and well organized to keep the Santa Workshop operating quickly and efficiently!

Really bad experience here. I tried to be understanding as to why Rachel was being so rude. I get…read morethere is policies in place, but that shouldn't disregard kindness or compassion. Rachel was off to the side while about 4-5 of us waiting in line. She was busy boxing up what seemed to be orders. When the gentleman was doing back to back notaries, she hoped on the register to finally assist him. She didn't apologize for the wait or show any basic customer service skills at all towards anyone she rang through the register. I don't mind the wait but people were leaving behind me and others showing frustration its customary to at least thank guests for being patient or even acknowledge their presence. I finally get up to the front of the line and she says, "you can come over here" very displeased to be there or working. Then immediately follows that by telling me she will charge me due to the box not being taped. Again I understand policy, and every other UPS I have visted never gave me a hard time over less than 14 inches of tape. But it was the extreme lack of compassion and the rudeness that was so frustrating. I explained to her, okay I'll go back to my workplace I was working nearby and seal it up. Less than 12 minutes I return and she has me standing in line again. She was observing the line and telling customers they didn't have to wait for notary in the line so she could have observed my box not sealed and said something ahead of time as she felt confident to pull notary vists out of the line. She carelessly continued to say, "that's fine, that's fine!" I simply just wanted to share it was a bit frustrating waiting twice in line, and share my side of things, then dealing with someone completely rude, and how no other UPS has given me a hard time. I would have taken care of the customer or Again re-enforced the policy with compassion. The reviews I am reading about this location are exactly what my experience was:( I would recommend another location if you can or hope they can retrain her, or take some type of action. You never know what people are going through and the economy is tough rn, kindness goes a long way. I hope things get better for her if she was having a bad day, but you just can't take it out on people like that. I gave two stars even though she was very rude, truly unkind, and insanely strict, because I own the fact that the policy says to seal the box when you click on instructions, and that was a miss on my part, just never knew prior to visiting this store, and that the gentleman working did a great job with customers. Even returning customers in line were excited to see him, and knew his name, (think it was Nicholas) so shoutout to him for the customer empressions he made, and maintaining the long line. Also, called in to speak to customer service about the interaction and they were so polite and apologetic and I really appreciated that. I followed up with a positive survey for them. Will also buy a spare tape roll to keep in my trunk as now I am educated on the policy.

New hours are 10:30-5, with a break from 2:30-3:30. Closed…read moreSat and Sun. Texting available at 951-790-1498.

The new owners are amazing! I've stopped many times to have my eBay packages sent STAT! Quicker and…read moreeasier than going to the Post office. Thanks for always being helpful and FRIENDLY. The remodel looks great btw!

Checked in yesterday for a self-print job and the Staples System makes it so easy, affordable, and…read morefun compared to the other printing Caves in the Plaza! If you ever need a document printed the Staples Printers allows us to do it ourselves from our Email with a pre authorized Card and the process is so simple and easy. We just email what we need printed to the address provided, wait for a barcode or number as a reply, and then insert our Debit card which just charges us for the paper and ink and not any time used. Compared to printing at UPS, it's a lot more affordable and the Paper Staples uses is much more high quality and there's free Staplers, Hole Punchers, and Paper Clips for us to keep our work organized and efficient too! Love the new Party City Merge to get all the Fun and Animated Fiesta Time Balloons ready to go for high impact Event Planning too! The Sales Associates are also very Professional, welcoming, and visible and enthusiastically ready to help if we have any questions. I definitely recommend you use Staples for all your Communication needs to knock out planning in the most fast and effective way!

Don't get balloons from this location. Super small selection of balloons and associates (as nice as…read morethey are) have zero sense of urgency. Limited focus on customer service.

I checked in today to get a light printing job done and Rachel took great care of me! I appreciate…read moreher highly focused fast and thorough hustle and her genuine care and kindness in talking me through tough days with empathetic support and compassion. Thank you to the Manager Christine for saying hi to me through Rachel too and making me feel like a special member of the UPS Community! Rachel and Christine's personalized attentive Guardianship always leaves me feeling extra happy, loved, and cared for after every UPS visit I truly appreciate how thoroughly they pour into their Customers with positive and uplifting Hospitality!

Worst stupid experience ever.. service sucked. Not helpful, not knowledgeable, and acting like…read morelittle children. Attitude and everything. Made an appointment and nobody is there to show up for my appointment.

It's just that the staff here looks like they're not happy with their job. They have no customer…read moreservice. They agreed to with irritation. There is only one person in there that I've seen smile and has been good help but I'm not sure what her name is. she's blonde. I hope for 2025. They'll be happier with their job and have better customer service.

I've been going to this post office for years, but my recent visits have been consistently ruined…read moreby one particular clerk (blonde hair, short, heavier set, lip piercings) who seems to have made it her personal mission to make every customer feel unwelcome. She greets every interaction with a heavy sigh, eye rolls, and short, dismissive responses that make you feel like you're inconveniencing her just by existing. When I asked a simple question about tracking, she snapped back with 'If you don't know how it works, maybe you shouldn't be mailing things.' When another customer politely asked for clarification on a form, she literally rolled her eyes and muttered something under her breath. Her blank stare at me like I'm an idiot is haunting. Maybe check in on the welfare of your employees from time to time my god! The attitude is palpable, and it's not a one-off bad day--it's every single time I've seen her. Customer service at the USPS is already a challenge with long lines and limited hours, but having someone this consistently rude and unhappy behind the counter makes the whole experience miserable. It feels like she's actively trying to drive people away. This location desperately needs better training or staffing changes because one employee's perpetual bad mood is tarnishing the entire office. I'll be going out of my way to a different post office from now on--save yourself the headache and do the same.

They did not fix the phone that was brought to be fixed fixed a total different phone that he said…read morehe needed for parts and refused to give back. The money gave back $30 and said $70 for his time. The total was 118 which is $48 not 30 if it's $70 for a time very unprofessional did not even try to make it right would never recommend this place have brought my phone into other places for repairs different phones and never had a problem. This place is just outright crooks.

These people are rip off artist. My experience was i brought my phone in to replace the battery…read morewhich had swollen. When they removed the battery they damaged the screen. I said i was not paying for a new screen. The servi ce man (Horatio) said he would replace the screen but accused me of causing the additional damage. They kept my phone for two days. Called me 15 minutes before they closed on Saturday. When I spoke to Adrian i was frustrated and told him i was angry about the damage caused. He retaliated by charging me 23 bucks more for the screen. He tried to charge me 47$. This place is a rip off. Do not take your phone to them or they will damage your phone and then charge you to repair damage they caused.