An amazing experience here as a new patient, the location is very clean, they were so accommodating for timings and the friendliest dentistry staff I have ever experienced. I met almost everyone and regardless of where you are in your dental health journey they were very non-judgmental and professional. Gave me advice and never made me feel bad about being behind in oral care. My deep cleaning has been phenomenal so far and pricing with insurance was always fair, haven't encountered any hidden fees or upselling yet. Would highly recommend if you are nervous about dentists, haven't been to a cleaning in awhile or need special attention for your teeth in a judgment free environment. read more

I've been a patient of both Dr. Waltons (husband and wife) for many years, and consider them to be the best, most honest, caring, and holistic dentists I've known in my 70+ years. For my husband and me, it's worth the 35-40 minute drive. Dr. Danelle in particular has been behind the improvements in my oral health. The office is beautiful, well-equipped, and efficiently run. The hygienists are friendly and gentle. There are TVs on the ceiling of each room so you can watch during cleanings or whatever. I wouldn't consider going anywhere else! read more

Sadly, this office does not accept my employer's crummy insurance (Delta Dental); I would't blame then. Two dentists have ghosted me in as many years--just stopped reminding me to schedule cleanings and what not. Both. Just stopped. Boo for Delta Dental. But, what I liked was the kind customer service and answer to my question via email this office provided. read more

Updated experience: I had a pretty poor office experience at this dentist. When I scheduled my appointment I was communicative that the time was close to my previous obligation and that there was a chance that I will be late. I was assured that that would be fine when I scheduled the appointment. It was indeed not fine, and I was charged a cancellation fee, although I was present for my appointment. To make matters worse, I was told that because I'm a newer client, I would not be extended the grace that they would extend to an established client. read more

I got my teeth cleaned there in 2022. They told me then because of insurance policies they had to spread the cleaning out over 2 sessions. my copay for the 2 appointments was $285. seemed odd, but I did it. Three years later they are calling me and leaving messages that "my insurance didn't pay for all of it and I have an outstanding bill of $285." Hmm, the same as the first copay. It's sad, they had always been nice and seemed on the level when I had gone there years before ( and they cleaned all my teeth in one session). It sounds like they got greedy with my then new insurance and the 2 separate cleaning sessions didn't fly. Now, THREE YEARS LATER they harass me for more money. read more

Really bad experience...had on record that I missed serval appts when I only had once missed appointment and was happily going to pay the no show fee. Wouldn't see me again as a patient when their records of missed appointments was incorrect, and wouldn't take my word as to what happened. read more

I've been a patient of Walton Family Dentistry for several years but recently had my first visit at their beautiful office on E 51st Street. The new space is pristine and noticeably larger - increasing bays from four to nine which allows them to accommodate more people. Krissy is an awesome dental hygienist, she is thorough with cleanings, reasonable with recommendations, and a friendly conversationalist. She taught me about mouth taping and other interesting topics! I've also only had positive interactions with Dr. Kyle Watson, he is very detailed and considerate. Appreciate this dental team for sticking to appointment times, listening to patients and providing top tier care. read more

Walton Family Dentistry - waiting area - General Dentistry Near Me - Austin, Texas

After being on yelp lurker for ~15 years this is the first time I've been moved to write a review. Had THE most bizarre and unprofessional experience with the staff here. I know healthcare is a business in this country, but man, it's sad to see it taken to an extreme. I literally LOVED my previous dentist of 10+ years but the commute was too long so I've been with Walton the last three years. It was nothing to write home about, but no issues until my last visit fiasco: 1. I called to cancel an appointment 44 hours in advance because I had a cough and low fever. I was told they'd see me anyway. It creeped me out a little that they'd rather have sick patients than a 2-day-notice cancellation. First red flag about their priorities. 2. I updated them on my symptoms the next day, and this time we agreed I should cancel due to the intensity of coughing and fever 3. Despite originally calling 44 hours in advance to cancel, they were unwilling to waive the $50 cancellation fee since their policy is 48 hours. I've never cancelled before, and gave as much notice as I possibly could. Seems a little harsh and disrespectful to be unwilling to waive it once for a long time patient, but okay whatever. 4. Here's where things gets weird! They rescheduled my appointment, and then shortly before the new appointment time, told me they made a mistake and shouldn't have rescheduled me before the $50 fee was paid (okay fine, your mistake). They obviously COULD keep my appt despite a $50 balance, or said "oops we made a mistake scheduling you while you have a small balance, we need to cancel." Nope! They proceeded to say I could either pay the $50 in the next few hours before my scheduled cleaning, or they would charge me a second $50 for this appointment. After a lot of rude and unprofessional back and forth, they finally realized they can't in fact cancel my appointment due to their own mistake/policy and then charge ME because they cancelled. Needless to say I won't be returning to a practice that cares more about a few bucks than literally anything else read more

Danelle Walton, DDS, is one of the three best dentists in Austin. The other two have either passed away or are no longer practicing due to personal health issues. What more needs to be said? Exceptional dentist and she only recommends what is absolutely necessary. read more

I have fear of dentists due to a bad experience years ago but the folks at Walton Family Dental put me totally at ease. The new office is beautiful as well. read more

Modern facilities. Great and friendly staff. I like Danelle. Great family practice!. Not one of those corporate run dentistry.

Very, very nice. Their front office should teach clasees on how to run a front office. The rest of the staff is also kind and professional. They even have TV in their ceilings you can watch. You walk out of there knowing exactly what you need to do next. read more

Update, 2/25 : Once again, outstanding, incomparable service by both Dr. Danelle and her skilled, super friendly RDA. I needed another molar extracted. Dr. Danelle made it a totally painless experience, just like the last time, including the anesthesia injections, and that's amazing. If you need general dentistry work, you really can't get any better than Walton Family Dentistry. Very easy to find location, ample parking, comfortable waiting room, state of the art dental equipment. If you're still going to a dental practice where the tech taking your X-rays has to hide behind a lead-shielded wall, and that causes you some (warranted?) consternation, let me tell you this: So low is the radiation from their hand held unit that the RDA sat right next to me as she took the X-rays! How cool is that!? Seriously consider making this dental practice your go-to place for all your dentistry needs. read more

It's totally unacceptable to leave children in pain for this long. Unfortunately very poor service at this practice. Dr Kyle Walton has an excellent bedside manner but his and his teams ability to coordinate care with other practices is very poor. We spent over 2 months trying to coordinate a relatively simple treatment plan with orthodontic and oral surgery practices in the area, but his team either would not or could not make the referrals. In the end I am taking my children to a different practice. read more

Just home from the dentist. My extraction procedure was the best one could hope for. Friendly, professional expertise with excellent service and a much appreciated gentle touch. The offices and equipment are state of the art and pristine. Love this dental practice. 10 stars Deb S. Austin, TX read more

Wonderful staff and amazing Doctors. I've been a true blue patient here for years. Despite moving out of town, I still insist on patronizing Walton Family Dentistry for any and all dentition needs. read more

I've been going to Dr Danelle Walton for quite a few years. I would not want to see any other dentist. Dr. Walton is kind, caring, professional and knowledgeable. She goes above and beyond to make dental procedures as painless as possible. If she's not comfortable with something she will find someone who is and can do the procedure. I got my first crown at 70 yrs of age. I'm a baby in the dental chair, but they talked me through and helped me stay calm. Dr. Walton also does assessments and referrals for sleep studies. She is a big champion for helping folks with sleep apnea issues. The entire staff in the Walton Family Dental office is amazing. They will work with you to find the right appt. time, and be on the lookout for cancellations, if you need an earlier time. Great job! read more

The dentist,Dr Walton is very caring and really professional.She took care not to cause too much pain while giving numbing medicine injections for my cavities she filled today. I like her level of expertise.She told me how to better care for my teeth which I found very helpful. She will spend time with you to go over your care. read more

I highly, highly suggest turning to Walton Family Dentistry and trusting them with your teeth. I didn't have a great experience at my previous Austin dentistry so I figured I would give Walton a try (based on positive Yelp reviews). That was the best decision I could have made. Danelle and her husband Kyle are so knowledgeable and extremely helpful. Danelle did one initial review of my teeth and starting talking to me about how I see you sleep on this side of your face at night, here is why you snore, etc. Gave me so much valuable insight that I never knew! They are extremely nice as well. Always asking about my wife, how the wedding was and now how our newborn is doing. They go above and beyond with their clients and I couldn't be more impressed with their attention to detail. I'm unfortunately moving to California this month but one of the things I will miss is how great of a dentist I had here in Austin. Danelle and Kyle, thank you for everything and enjoy that new, larger office space! read more

staff great, hygienist was nice and professional. I expected more from Dr Walton given my referral source but he's just another bougie money earner working under the guise of healthcare professional. Im sure he's lovely very as long as you have money. he acknowledges dental and healthcare is a privilege. it should be a right. he operates out of his privilege for the privileged and to heck with those of more modest means. read more

Danelle and Kyle Walton, the best, most honest and dear dentists ever. I have never experienced such good care and at 93 years old I was able to stay in my wheel chair and receive the necessary treatment. Their new office on 4100 E. 51 Street Ste.100 is most impressive however most valued is their honesty and excellence in their craft. I recommend DDS. Danelle and Kyle Walton highly. I read more

This is Skii. I just want to say that I never in my life would ever believed that going to the dentist could ever be a pleasant experience. However Walton Family Dentistry is a exception to that rule; from the receptionist to the dental assistant to the dentist. They were all wonderful and I wanted to thank them for making me have such warm feelings toward getting dental work done. I highly recommend them to everyone! read more

This dentist's office is fantasic. I am so glad I switch to them over Forest Family Dentistry. The front staff is very knowledgeable and professional. The dentist and hygienists are skilled and really helped improve my gum health. I feel so much better with my most recent visit. read more

I have been going to dentists for over 50 years, and have had most every procedure possible. I feel so lucky I have found Walton Family! I absolutely love the care I get from this team. Not only are they top-notch doctors that are up to date on the latest research, they really care about their patients. Dr. Kyle has a magic touch when giving the dreaded numbing shot. read more

Dr. Walton is THE BEST dentist. I think she's really amazing at her job because she's a perfectionist and really hard on herself. Haha I was impressed when I had my teeth bonded. I had worn away a significant amount of enamel, so she had to reconstruct my teeth. In other words, she sculpted the bonding stuff into perfect tooth shape for each tooth that was getting repaired. Very, very detail oriented work! When she was done, my teeth looked perfect, but she was still worried it wasn't good enough. That was maybe 9 years ago? My teeth still look perfect. I referred her to my boyfriend recently. He visited her the first time this week. He said that she was super knowledgeable and was able to answer a lot of questions for him related to thyroid, acidic mouth, breathing, etc. Anyway, Dr. Walton is awesome. And humble. I noticed another reviewer describe the neighborhood as "super sketch." I love that Dr. Walton opened her practice in a working class, family neighborhood. And it's not super sketch; just racially and economically diverse. Which is great! read more

I love Walton Family Dentistry! The entire team is friendly and professional. The text reminders are wonderful. Both Dr. Walton's are amazing. They have a wholistic approach to dental health. Dr. Walton gave me information on the impact of sleep issues and reflux on dental health. She gave me education sheets to help improve my sleep. Their 3D printer allowed me to get a perfectly fitting crown in one day--- no temporary crown. read more

Walton Family Dentistry - 3D printer process for creating a crown - General Dentistry Near Me - Austin, Texas

I have been going to Dr. Walton for the past 6 years after moving to Austin. She and her staff are top notch! I recently went and even with all the crazy covid precautions felt very safe. Whether you are going for a 6 month checkup or an annual visit they always provide thorough care and explain everything. Prior to moving to Austin, I had some pretty traumatizing dental visits but Dr. Walton always makes you feel comfortable and at ease. Thankful I found such a wonderful dental practice! Highly recommend!!! read more

Cannot day enough good things about this place. I am excited to continue treatment and hopefully resolve some systemic issues that all start with your mouth anatomy! read more

I have been coming here for various tooth issues and appreciate both Dr.Walton and the staff's professional service. Not easy for me to feel comfy to go and this place has relieved my anxiety and made me trust the service. Reliable and friendly on top of professional! read more

What can I say about this place that hasn't been already said?! If you are looking for a new dentist stop. This is the one. You will not find a better place. The hygienists are AMAZING and Dr Walton is a badass. I won't write anymore because there's nothing left to say. THIS IS THE PLACE. read more

After months of looking for a dentist, Walton family dentistry seemed liked the right choice. Centrally located, great reviews etc. I have had two appointments and both times I felt very comfortable and relaxed, which is rare. If you're new in town and looking for a dentist, this is the place! read more

Best experience at a Dentist I have ever had. I had to get a fair amount of work done after neglecting my teeth for over a decade and the entire process was incredibly easy. Scheduling, checking out-of-pocket costs, cleaning, etc. Everything went as well as I could imagine. If every dentist was like this, more people wouldn't hesitate to go. The entire staff was very friendly and helpful, but I want to especially give a shout out to Jenna (sp?) who was the hygienist I was lucky enough to be scheduled with. She explains every step of the process so nothing ever catches you by surprise. I expect Walton Family Dentistry to be my dentists for a very long time. read more

I cannot recommend Dr. Danelle Walton and her staff enough. I hadn't been to the dentist in an embarrassingly long time and was scared of going because I didn't want to be judged or scolded for my poor dental history. I don't remember why I chose Dr. Walton, but I'm so glad I did. The entire staff is friendly, welcoming, professional, and nonjudgmental! I have been in SO many times over the past two years - every three months *at least* - and they always make sure I'm comfortable, even including sunglasses and a comfy blanket for when I'm getting some more involved work done. They also helped me get the most out of my dental insurance plan, planning procedures and fillings strategically, so that I could save money, and I appreciated that immensely. As a bonus, Dr. Walton is so fun and makes you feel like a friend. Her dental hygienist Cassidy is absolutely lovely as well. I literally never thought this would ever happen in my life, but I actually look forward to going to the dentist! I'm moving away from Austin soon and wish I could take them with me! read more

I came here based on the reviews I saw on Yelp. I honestly looked this place up and didn't even realize what part of town it was in... so unfortunately it ended up being pretty far from where I live which is the main reason why I will not be back. The location is also super sketch. It is in a corner next to a laundromat and shares the space of an apt complex (the apt complex is kind of behind the dentist office). I didn't feel safe walking to my vehicle and that's another reason why I will not be back. The service itself was good for the most part. All of the girls that work in the front desk and answer the phone are SUPER sweet and super helpful. Honestly, I think they are probably the nicest desk staff that I have ever come across in a dentist office. I walked in to the room and this lady took some of my x-rays... this is when it kind of went sour. The lady was not as personal and not as nice as the ladies in the front desk. She didn't even try to have a conversation with me .... which as a person that hates going to the dentist, this made me very uneasy. I also had to bite onto a thing to take my x-rays and it kind of hurt my mouth but that isn't anyone's fault, i just hate x-rays. Dr. Walton was super nice and super comforting. He knew what he was talking about and eased my anxiety about my gums and my teeth. He was also very honest with me and didn't try to sell me anything which I loved. He was great and I recommend him if you do come here. Overall, I would recommend this dentist to anyone that LIVES in the area. ALSO, TIP: Check-in to Yelp and get a free fluoride treatment!! - You're welcome! read more

This is the first dentist I have been to in Austin, and I won't be going anywhere else. I saw the female Dr. Walton, and she is incredible. I had to get some major work done, and I couldn't believe how quick and efficient she and her team were. Not only were they quick and efficient, but I have never had a dentist explain to me and show me in so much detail what was going on inside my mouth. I waited a few weeks to post this to see how the work turned out, and I can safely say that a few weeks later my teeth are already back to normal and feeling great. Walton Family Dentistry absolutely crushed it, and I will be going back for my future dental needs. Everyone in the office was super friendly as well. read more

The best dentist! I don't care that I have to drive over 20 minutes to see her! My insurance is kind of crappy and she actually cared enough to let me know what I should look for in dental coverage and which plans would be better for me. She's gentle and kind and wants you to be as comfortable as possible. I never want another dentist! read more

It is a tall order to find a new dentist in a new city when you have had the comfort of the same dentist for 30 years. The online reviews held up for Walton Family dentistry, and the transition was comfortable and seamless. Dr. Walton (Kyle) is very personable with patients and his staff, which made the entire experience and atmosphere very relaxed. He also did a great job explaining his findings and treatment plan. The front desk staff were also kind, personable, and professional. Adequate reminders through a variety of platforms combined with zero wait time made logistics a breeze and made it obvious that this office cares about your time and health more than the personal gains of overbooking. Thanks for a great experience! read more

Okay, so I setup this Yelp account just so I could give Dr. Walton and her staff a wonderful review. They really deserve more than 5 stars. Let me tell you if you are looking for a dentist this is the place you want to go..look no further! Like many people I have some terrible anxiety over the dentist and have avoided going which only makes things worse. I came in to have a crown procedure done which I was really stressed about. Dr. Walton did an amazing job of making sure I wasn't in pain and I felt totally at ease with her. She talked to me like a friend so I automatically calmed down. She also explained to me what was going on in my mouth so that I could understand and didn't make me feel guilty about my teeth. Something I was really worried about turned out to be almost painless. I feel like she was taking care of my teeth like I was a family member. She was able to make the crown right there in the office so I could walk out that day with the procedure done. Oh... and the music in the office is on point. The front staff was so warm and inviting and setting up an appointment was quick and easy. I am not scared to go back and have more work done which is the most important thing to me. I just wish I could've found her sooner. My friend and co-worker referred me to her and I can't thank her enough. read more

Finally found my forever dentist. Only took 5 years... Dr Walton is incredibly meticulous which is what you want in a dentist in my opinion. She explained everything in detail so I understood what the heck was going on with my teeth. 1 cleaning/exam, 4 cavity fillings, 1 root canal (a referral to the wonderful Dr Hom) and 1 crown later, and I am pretty happy with the care I received! read more

I hadn't been to the dentist in an embarrassingly long time, and finally decided to make an appointment - and I am SO GLAD I did. I initially visited another dentist, which was not a great experience, but I decided to go to Dr. Walton for a second opinion. From the time I walked in the office, I felt comfortable and relaxed; their staff is super friendly and the whole office just feels approachable. I ended up needing a LOT of fillings, which I was super nervous about, but Dr. Walton walked me through the process and helped me set up a treatment schedule that felt doable. Through the course of my treatment, I've seen both Dr. Kyle Walton and Dr. Danelle Walton, and they are both amazing. I never felt judged or intimidated, and never had any pain or discomfort during my treatments. I can't recommend them enough! read more