This may be lengthy but it's well deserved. I've purchased e-bikes online (direct purchase from…read moremanufacturer) but was never satisfied and when issues arose, ex.: the bike stopped working with 164 miles on it, that company didn't want to cover it. I decided to shop local instead and after a lot of research, I thought that it would be worth my while paying a visit to Seacoast e-Bikes. Wow!! Am I glad I did. The lady that assisted me was not only very knowledgeable but extremely patient and made sure that my questions were answered. She pulled no less than a half dozen bikes for me to try and seemed vested in making sure that I had the right bike with the right fit. She wasn't pushy or even tried to oversell. You could see that she had my interest, just like if she was the customer. The service didn't stop there. After picking my bike, they made sure that it was well adjusted and road worthy. The owner even checked up on me to see if everything was in order. While waiting for my bike to be ready, I also witnessed how returning customers were treated ... It reassured me that I made the right choice. We have another bike to buy for this upcoming season, and we are heading to Seacoast e-Bikes without even looking at other dealerships because they do customer service the old fashion way. BTW, I am not affiliated with the shop, the owner(s) or the staff. I was not paid nor even asked to write this review. I am just a VERY Satisfied customer.

I bought my Aventon Level because after I did my research, it was the highest rated e-Bike in its'…read moreclass. In just over a month, (in the winter time!) I have put over 400 miles on it and it's going strong. I bought the bike from a dealer, Seacoast e-Bikes, because it is a fairly complex piece of machinery which requires some amount of care and feeding. Just about the time the bike was ready for its' tuneup (free at Seacoast), I got a flat tire. The flat was in the rear wheel with all sorts of connections to the chain, motor, gears etc. I dropped the bike off at Seacoast and the fixe the flat, and did the tuneup for a total of $50. If I had bought the bike via mail order I would have paid a lot more. They even dropped the bike off at my house free of cost. Shane, Frank and Steve and the rest of the staff really care about their customers, and know bike maintenance and repair cold. There is no reason to buy an e-bike mail order, because sooner or later it will need service and maintenance. If I could give 10 stars on this review I would. s

Denis has converted two beloved bicycles to e-bikes for us. I can't imagine how anyone could do it…read morebetter. He does not start with an agenda or corporate sales quota or road racer's spandex perspective. He listens. He knows bicycles and he can help you find, or he can build, the right one for you. Oh also, he's very nice to work with.

We just bought our second Onewheel from Dennis and would recommend this beautiful and immaculate…read moreshop to anyone in the market for one! Fantastic experience all around!

Every city needs a good bike shop, and this is It! Peter & Karyn are welcoming, knowledgeable and…read morerepairs are priced right. We got our bikes tuned up for the 2024 Maine Lighthouse ride. Check the shop out for yourself!

We brought two bikes in for needed tune-ups. Peter and Karen were fantastic. They not only care…read moreabout the quality of work they do, they care about your safety. I didn't realize that one of my bikes was adjusted improperly. They made sure to fix that. They definitely take pride in their work. I'm going back this week with an older Trek bike that needs new tires. It is my favorite bike to ride ever, and I'm excited to get it back on the road. Very fair pricing and quick turnaround time. Highly recommended!

Nice people. They quick your bike fix and they are professional. I recommend calling first to make…read morean appointment because sometimes there are booked out a week ahead

Definitely a 6 star rating. Great business, exceptional turn around time, too many anecdotes to…read morecover. Here are two: i was going on a Tuesday ride. It was Monday and they estimated that they could get the bike done in a week. When I mentioned the Tuesday night plan, they worked to get it done before the ride! i got a flat near the store with no spare or money. They fixed it on the spot, trusted e to return to pay later and treated it like it was no big deal. Great business that we are lucky to have in our community.

Id just like to let everyone know this bicycle shop has been closed for years. While it WAS open…read morethey had a good selection of bikes & a great service department. Alas...they are no more.

Great Bike Shop! Would highly recommend to everyone. Took my road bike here to have it tuned up…read morereceived great service without a big up sell. Rare find for Naples Maine. The owner, Scott, seemed very knowledgeable about his product line and bikes in general. BTW....reasonable priced as well.

I just had another couldn't-have-been-better experience at S & W. We're lucky to have them in…read moretown!!

Had horribly bad experiences with this store last year. The owner stepped up and fixed the problem…read moreand I am extremely thankful for that. This year i wanted to get my board tuned up there and shop in their store as a Thank you. I was surprised the outdoor sports store had no snowboards to look over for purchase. I was debating on getting a new board instead of tuning up my board from last year. Since there were no boards to purchase i brought my board inside from my truck. Nice kid named Owen looked over my board & brought it to his manager to inspect. They concluded the tuneup required extra work bringing the job to 65$. I left my board and took my receipt. Fast forward a week and i get a call telling me the price is now 95$. The employee on the phone referred to Owen as just a high school kid who created the order and gave me a receipt. I explained i watched Owen bring my board to his superior and they agreed 65$. I explained my dissatisfaction over the phone and the employee said he'll look into what he can do. Told him 95$ is 20% of a brand new board & i wih i could look over new snowboards if it wss going to cost 95$. He said he had no idea when snowboards were going to be in stock. Instead of waiting for the possibility of a call back i instead drove to the store and picked up my snowboard. While there i noticed more employees at s&w working than I've ever seen at one time. That told me how much of a priority my situation was to them as a company. Not only that but I saw an employee setting snowboards out for sale and the employee on the phone never mentioned that. I would only recommend them as an absolute last resort. I have so many good reviews for businesses on here, and very few negative reviews. I would overlook a small price adjustment if this company didnt treat me like dirt last year and make me run in circles before the owner stepped in and fixed all issues. The owner cares about this business but his employees lack of care is astounding. Owen seems honest but the rest of the employees ive encountered are seedy. Buyer Beware!

Quite a great little neighborhood shop. Lots of bikes to choose from and really awesome decor on…read morethe walls (vintage antiques everywhere, old bikes, old local artifacts, etc). The repair tech working fixed my derailer in about 1 minute the other day when I swung in to see if they could help. I had bought the bike there 2 months ago, so they just did it and didn't charge me which was really nice. Not saying expect free service! But am saying expect good quality service!

I was visiting from AZ to ride the hills in NH and MA. Hit a pothole while in MA which bent my rim…read more The mechanics at Bike Barn replaced my rim and readjusted my rear derailer that same day given I was from outta town and riding hills. Great service. I would return if I was in the area and needed service. Thank you.