I've lived here in the Tacoma area and haven't been here until just tonight! We came with my 7yo…read moreson and he had a blast. Lots of arcade games, and the indoor mini golf was so fun! Affordable as well, and we will be back!

We visited Tower Lanes on Saturday night for bowling, mini golf, and food to celebrate my son's…read more15th birthday. Unfortunately, the experience was disappointing across the board due to a complete lack of oversight and management. During bowling, there was no enforcement of basic lane courtesy or policies. Other bowlers repeatedly ignored turn-taking etiquette, which significantly slowed our play. Because we were practicing proper courtesy while others were not, we lost time -- and since bowling is charged by the hour rather than by the game, we effectively paid for time we couldn't use. No staff intervention, guidance, or monitoring was present. The mini-golf experience was similar. There was no supervision at all. People were going out of turn, grown adults were touching and interfering with the decor, and multiple individuals were in the water features, which felt unsafe and completely unmanaged. It was chaotic and disrespectful, with no staff stepping in to maintain order. To make matters worse, within hours of eating at the on-site restaurant, my 15-year-old son became violently ill with repeated vomiting and diarrhea for over 20 hours straight, resulting in a nearly five-hour visit to Mary Bridge Children's Hospital ER the next night for dehydration and uncontrolled vomiting. I also became ill, though less severely. The common food item we shared was ground beef (patty melt and nachos). Both of us ate the nachos and we were the only two that got sick. When I called the next day to notify the restaurant, the response was immediately defensive, with no concern expressed and no offer of a refund -- I had to ask. I later learned the manager I spoke with oversees both the restaurant and entertainment operations, which unfortunately aligned with our overall experience. I understand that businesses get busy. What's unacceptable is the absence of basic supervision, customer care, and accountability across every part of the visit. This was not a one-off issue -- it reflected systemic poor management.

Bar/food waitress (young blonde one) is the rudest server u have ever met. Lack customer service or…read moreeven common courtesy of acknowledging customers. Highly recommend you consider other bowling alleys to make the best of your experience.

Okay, first of all let's start with when we walked in there was no one in the place. That should've…read morebeen a red flag that told us to leave. All of the booth tables had seats that were ripped up and taped back together. It took 20 minutes to even be noticed and order. We had to ask for creamer, sugar, ketchup, salt/pepper, etc. twice each time we needed anything. Brought coffee and when finally brought cream and sugar, no spoon. 45 minutes later we finally get our food. Which was lukewarm after sitting in the window for 15minutes while the waitress was taking an order and cleaning. The sausage tasted like brown and serve sausages and everything tasted like a hamburger which had just been given to someone right before our food was done. Coincidence, maybe. Maybe not. The whole situation was excruciatingly awkward. I hadn't been here since I was a kid and I won't ever be going back.

This is located downtown Tacoma so you can expect street/metered parking. They are closed on…read moreMondays and open the rest of the week, closed at 2am on Fri-Sat. It looks like there's a space for private parties but may have to ask about that. This place is good for family fun activities. But after 9 pm it's 21 years old and up only. This Arcade is so much fun! It totally reminded me of when I was younger. So nostalgic. They have old school pin ball machines and video games like PAC-man, Donkey Kong and they have air hockey and so much more. They serve pizza but unfortunately i didn't get to try it because we ate dinner before coming here. But I heard it was good. They have tons of choices for drinks. The ambiance is lit. I mean like bright lights, neon colors, and it's very loud. But I think that's to be expected. Also they have a DJ in the arcade which I've never seen in an Arcade. Service was great! People were friendly.

I visited this arcade bar with my kids hoping for a fun afternoon. Despite hearing about past…read moreincidents with protesters, I wanted to give this place a chance, hoping it had redeemed itself into a positive local spot. Unfortunately, the experience was completely ruined by the service. The owner, Les, was incredibly rude and unprofessional. When I politely asked why several of the machines weren't working, he responded with a short temper and a condescending tone that is unacceptable for any business owner. While my kids were able to play on the few functioning games, it is clear the establishment is being run down. You have to invest in your equipment; there is no point in staying open if you aren't honest about the fact that a majority of your games are out of order. As someone who runs a corporate firm, I know that respect and transparency are the foundations of customer service. If Les dislikes his business or his guests this much, he should sell it to someone who will actually appreciate the establishment and its customers. It seems obvious that this place will continue to struggle if the owner doesn't start actually caring for his business.

Huge parking lot made arriving and leaving super easy. The place has a bit of an old-school look…read moreinside and out, but that actually added to the good vibes rather than feeling dated. Chill atmosphere perfect for just hanging out and bowling without it being overly loud or chaotic. Bar prices were very affordable and you can take your drinks right to the lane, which is always a plus. Forgot my socks? No problem--they had cute bowling socks for only $4. The pizza kept coming and was genuinely tasty, so the group never went hungry. Overall a fun, laid-back night with good value. Would happily come back.

Buddies and myself were at this location the other and left very dissatisfied. I believe lane…read moreconditions are more of a person to person situation so I won't discuss that. However, I lane was extremely faulty and we were not moved. The bowling balls would pile up in the back of the lane and not come back. We notified employees many times and were simply told to stop using heavier bowling balls, that they provide. Then, the lane would no longer set the pins. We had to reset the lane every single frame. Next, no matter how many times we reset the pins the machine would net spot the pins. When we asked to be moved we continuously were told in a sec. Keep in mind we paid for three games and all of this happened in the first game. When we asked for a refund we were told they don't do that. So not only did they waste our time, but they basically stole our money. I do not recommend coming to this extremely broken and outdated bowling alley. I have no idea how they hosts leagues here, can't even bowl one game without problems.

Three rows of claw machines were empty. No new figurines as Insta promised. Cheap rubber ducky toys…read morewere there instead. Offerings of grocery items is just a waste of space and our money. Please do better. The staff is nice, so it's not their fault. The management just need to stock machines and games like they do in Asia.

I've come here multiple times since opening at the bidding of my child. The amount I have spent to…read morewin my child stuft animals in the claw machine is something I am not proud of. The machine's are sent so you loose until it want's you to win, not because you are bad at the game. Thank you for reminding me to buy the toys on Amazon versus playing your set to fail games. As for the ticket awarding games, all great and make you feel like you're gonna clean the prize room. Then you realize the ticket requirements for tiny cheap things are astronomical. Multiple thousands of tickets will get a piece of candy and a slap bracelet. The employees have zero sympathy or care for your needs. Just use the machines and get out of there. I also feel the pain of the current economy people, but please don't shake me by my feet to get my 6 year old a 6 inch off brand Charmander stuffy. Do better Round 1. I promise we'll come back as a community if ya'll will be fair and honest with those that wanted to support you.

always a great time at secoma lanes! wait times aren't too bad and there's a bar, restaurant and…read moresmall arcade area that you can hang out at while waiting. lemme just say this tho, y'all need to hop on their chicken tenders!! they are sooooo bomb lol. for three games on a saturday night with shoes, it was about $25 a person to bowl. food and drinks are very reasonably priced as well. a fun spot for friends and family events!

Food was great, game was fun, and customer service was outstanding. We had a great time bowling…read morehere. Bathrooms were clean, the smaller kids loved the arcade, and the atmosphere was just fun family friendly.

Our family unknowingly started our bowling session too early and disrupted a league game by…read morestarting to put our names in the system before they were officially finished. My son who has mental health issues was kindly informed by those folks we have disrupted their game. My son had an outburst and the security was involved. The security officer on duty was very kind and understanding and we were able to have a great evening bowling. I wish I got his name, but I want to show some love and respect!

Got talked to today by staff member about bringing a water bottle. This is absolutely ridiculous…read more That's really one way to turn off people about coming back. It's just the water bottle.

Robert was incredibly helpful and accommodating for someone who was looking for their first ball…read more He asked if I had an idea what I wanted, I let him know, and he watched me throw a few balls. I'm a very picky person, so I gave him a few conditions, and he still thought of other recommendations of balls for me. Ultimately, he told me I would be happy with any of the options presented, so I got the ball I wanted from the beginning. I felt no pressure of judgement at all, and Robert was very understanding. He helped drilled my ball perfectly for me, and the price was very reasonable compared to what I had seen online. I came in thinking I would only want one ball for a few years, but now knowing that this shop exists, I wouldn't be surprised if I came back for a second ball. Update: got another ball! Was helped by Tyler this time. I didn't make an appointment this time, but he fit in a ball drilling when he didn't have to. He was very busy but still helped me. These guys are great, cannot recommend them enough.

Went on Monday to get my first new Motiv Black Venom bowling ball fitted and drilled. Andrew was…read moregreat on my test run with the house ball to check my speed and way I bowl. He even taught me a proper finger placement to use for spares with my no thumb one hand Tom Daugherty style which worked like a charm and now will be implemented in my game and can't thank him enough for his attention to detail and customer service. Robert did an amazing job finding the right layout based on my speed and PAP. The holes drilled to my fingers swollen after bowling a few games to make sure they stay comfortable after a few games of play. The holes came out super comfortable with the smoothness and chamfer offset. After trying out my newly drilled ball I am super happy with the amount of hook and action and once I was able to zero in on the sweet spot and pocket it felt perfect. I highly recommend them and will be going back again once I get this ball dialed in consistently as my benchmark ball. Thanks Robert and Andrew!