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    Challenge Financial Services

    3.0 (167 reviews)
    Closed 8:30 am - 5:30 pm

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    Stranger trespassing my property

    This company engages in unethical and unlawful conduct. Their workers are not properly trained or supervised. One of their employees waited until we left the home and then trespassed into our private backyard, opened doors, without permission. This is not speculation; it is captured clearly on video surveillance. When I raised this issue with Supervisor Bambi, her response was dismissive and showed no concern for the seriousness of illegal trespassing. For clarity, this behavior falls under California Penal Code §602, which prohibits unauthorized entry onto private property. The incident has also been reported to federal and state level authorities. If 0 stars were an option, it would be appropriate.

    2016 Charger
    Donald N.

    Just an update 4 yrs later. I did make good on my payments...never late. I ended up trading in the trash Kia with about 4 payments left and got me a 2016 Dodge Charger.

    These people are not a good company. Car I bought unfortunately broke down not even a year after buying it kept paying t get it fixed but got to the point where I couldn't afford to keep fixing it. Asked them to come repo the car in February 2025, no one has came to take it, it's been sitting there for 4 months now. They called me threatening to garnish my wages for the vehicle even before the car was sold at auction. I keep receiving texts saying the car is not at the address I said it was. (It's been at the address for months) I have sent proof and time stamps of it being there. I have neighbors saying that it's been there and no one has even attempted to come get the car. This is crazy. I do not want the car and made it very clear. They keep lying saying it's not at the location even though I've sent proof it is. These people are clearly not doing something right cause it's wrong to flat out lie saying that the car isn't there when there is evidence and text messages showing that it is .

    This company is a absolute joke! So recently a car that I helped someone get got repod and I had no idea about it til I got a call from Elvia or ELVRIA . The first thing she said to me was "you have an amount of ____ due if not payed we will take legal actions".(mind you this is the first time they have ever called me for anything and the person and I that I helped were not on good terms so we had no communication prior to this) I had no idea what she was talking about and to be honest it came out kind of rude so I asked what car and got everything down. Then I made a payment plan that would work with ME because I AM PAYING OFF A CAR THAT WAS SOLD OFF then I get a resignation letter to my email. I look over the email and I had a conversation with the person I helped get that car with and we did the math and I was going to end up paying more then what the total amount was. That person was nice enough to call and asked about it and when they said they did the math and asked where was the money that I already put in going to and then they got hunged up on. For a whole month me and that person kept getting harassed to sign the letter but they didn't want to explain what the extra charges were for. Today I did sign the letter because I got tired of being harassed every day and I also asked for the recording of the first call they ever gave me and as someone who's paying this company got denied. I then asked for the name of the person who works the messaging line so I can document everything down and they have left me on read. I DO NOT RECOMMEND THIS COMPANY! THEY ARE NO HELP AND THIS COMPANY IS A JOKE! If I can get the company's owner to talk to me personally that would be great because this is ridiculous! Oh and I want the persons name who controls the texting line as well!

    Does nothing to my account . . That was me putting money I had to eat to show I'm trying and I'm willing

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    9 years ago

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    8 years ago

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    13 years ago

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    13 years ago

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    8 years ago

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    10 years ago

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    8 years ago

    This is the worst company! Customer service is horrible stay far away from challenge Financial Services as you can!!

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    9 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    10 years ago

    Thanks to Oscar Jimenez for all your help making my payments made it easy and fast thank you very much

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    11 years ago

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    10 years ago

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    6 years ago

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    10 years ago

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    12 years ago

    Can't make a payment online or over the phone hate this place if you can avoid it do so not worth all the hassle

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    11 years ago

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    10 years ago

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    14 years ago

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    15 years ago

    the worst place ever to finance anything. they use intimidatin and harrasment if you are late one day!!!!

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    8 years ago

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    Page 4 of 5

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    Ask the Community - Challenge Financial Services

    Is it possible to trwde in what i have and purshase another car?

    We can absolutely help you with your next car purchase! Go to my.cfsnow.com and answer a few simple questions to start the process, or call us at 714-646-4046 and our Car Buying Agents will help you find you the vehicle you're looking for.

    View All 2 Questions

    Review Highlights - Challenge Financial Services

    My Rep Oscar has been very patience and very helpful with our situation and has offer us the assistance needed!

    Mentioned in 23 reviews

    Read more highlights

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    Orange County's Credit Union - Anaheim

    Orange County's Credit Union - Anaheim

    4.4
    (250 reviews)

    Always good coming to this location the workers are very helpful and friendly on your questionsread more

    I would strongly advise against getting a loan through Orange County Credit Union…read more We financed a vehicle through them and later switched insurance companies. We personally emailed proof of our new insurance three separate times, and our insurance company also emailed and faxed the documentation multiple times. On top of that, we made several phone calls and sent additional emails to ensure everything was received and updated. Despite all of this, Orange County Credit Union failed to update our account and ended up placing their own insurance coverage on our vehicle. They then withdrew money from our account without any notice, email, phone call, or communication explaining what was happening. The lack of communication between departments has been extremely frustrating. We have spent countless hours on the phone, calling more than 10 times and being transferred between different departments. It took over a month for them to finally acknowledge that our insurance information had been submitted. Even after that, we had to continue calling to find out what would happen with the money they had already taken from our account. This situation has been incredibly stressful, has hurt us financially, and has negatively impacted our credit. What should have been a simple insurance update turned into a lengthy and exhausting ordeal due to poor communication and a lack of accountability. Based on our experience, I would not recommend obtaining a loan through Orange County Credit Union.

    Auto Boyz

    Auto Boyz

    4.1
    (78 reviews)

    **PLEASE NOTE, THEY ARE PERMANTLEY CLOSED & NO LONGER IN BUISNESS**…read moreIt pisses me off they tucked tail & ran,but I'm grateful they are shutdown & can't hurt any more people! These scam artists pray on the vulnerable & those looking for a simple car! Not even 8 months ago I went in for a Honda accord that was for 7 grand & was about to put 2 grand down when they changed their mind & did the old bait & switch raising the price to $13 grand, but oh we have a brand new car that you like, more reliable, great on gas & it's a Toyota! I didn't know what a Mirai was, neither did they, but I was approved on the spot, but had to wait for a second approval on the phone! Next day I found out it isn't a hybrid as I thought & as they claimed, it's a fking hydrogen car that aint shit, IT'S JUNK! By law I had 3 days to return the vehicle & I tried to do that, but the owner of the place was violent over the phone, talking shit & threatening to sue me & I still have the recording! I was nice & courteous & wanted him to take the car back, he kept refusing, then stopped answering my calls! The owner also claimed I got the second approval, he got his money, yet I was told over the phone by the finance lady that somebody will notify me in 3 days to a week, so how the fk the next day he got his money?! Well somehow, he did, & I'm stuck with this brick! Scam artists! Not even a year yet, been 8 months now, money I don't have, I had to change 3 tires that we're old & dry rotted, but they claimed it was new! I still have to change the passenger side! That's about $1300 on 3 tires already! I wonder what name they'll come up with to scam more people! Car Gurus claimed them to be the number one used auto dealership in Orange County, I fell for that shit!

    Beto was So Amazing and Helpful! You name it . He was there to help in so many ways…read more Such a good experience purchasing a car here . Definitely recommended!

    Challenge Financial Services - autoloanproviders - Updated June 2026

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