Downtown Garage might be a bit expensive, but it is completely worth it in my opinion. I had a…read moredifferent shop tell me I had a bad head gasket and to get a new engine, which would cost $1,500. I asked the mechanic multiple times if he had run a combustion test, and he always managed to avoid answering. Decided to take it to Downtown instead, and they were incredibly communicative. Never did anything without telling me first, ran multiple tests. Every test came back negative. They didn't know what was wrong with my car, but they knew it wasn't the head gasket. It took a long time, but they finally figured out the problem- I had a faulty sensor which would turn the fans off every so often, which is why my car was overheating. The only time they did something without asking me first, was running another combustion test. And since they didn't ask, they didn't charge. I think that's totally fair. I'm willing to pay extra money on a shop that is honest and does what they say they'll do, and doesn't try to screw me out of $1,500 when it should only cost $150.

Took my 2018 F150 in because my check engine light was on. I give them a list of all the things I…read moredid to resolve the issue (to no avail) and I thought it needed a new fuel injector. On the third day they called me to say they "checked all my work" and confirmed that wasn't the issue so they replaced the fuel injector... but the check engine light was still on. They said they weren't engine experts and recommended I take it to a Ford dealership (or some other place they knows engines). Since I asked them to change my oil when I dropped it off, they did that (too). After all that.... They charged me over $800!!!!!!! My advice stay clear of this place. What they did is criminal to charge me that much to not even fix the issue.

I have been to this auto repair shop twice now. One time was for my brakes which became an urgent…read moreissue and Dr. Bill (owner of Milford Auto) had all 4 brakes fixed the same day AND the price was very reasonable. Because my first experience was so good with this shop, I took it in a second time for a tune up. Very honest mechanic which is hard to come by sometimes. If you decide to go....ask for a fruit smoothie. Good stuff!

Update: I'm giving this 3 stars, as it has a new owner since I had taken my car here. He offered to…read moreput the money I paid before to the old owner towards a checkup on my car, but I have found a car shop I trust and would rather continue to see them. I have not been here since the change in ownership, so check them out at your own risk. I deleted my previous comments about this repair shop, as I don't believe it's fair to pin those issues on the new owner.

Staff was friendly & helpful! I came in with a flat tire & left with a patch in 15 minutes & no…read morecharge! I will be back:)

Very upsetting. I have been a loyal customer for years. Unfortunately the new owners do not keep a…read moreclose eye on their operation. Reading other reviews I see I'm not the only one that they were dishonest by trying to sell me services that were not needed. When confronted the story changed to preventative maintenance. When dropping the car off I went threw it making sure nothing valuable was left behind. I had $8.00 in a makeup bag in the console. I left it thinking no one is going to touch that and it's only $8.00. I was wrong. The money was gone.

Recommended by a avid car guy, Alan and his staff were beyond expectation. Friendly,…read moreknowledgeable,

They have been great with our cars - and being so helpful when needed in a pinch! Small place with…read moregreat service!

If I could give this place a negative star rating, I would. Was met at my door by a man that looked…read morelike he hadn't showered in a week, scraggly grey beard and Smelled of beer and pot..made crude sexual remarks to me..then "assumed" the change he was to give me was a tip. Was VERY RUDE. Then proceeds to "pre-wash" my vehicle..while talking on his phone..I mean..I understand its a car wash..and not a beauty pagent..but at least get the dirt off. . Good luck keeping that place open.

Barely serviceable. Would only use in an emergency. Even after the wash there was still noticeable…read moresnow, ice, and streaking on my vehicle.

My family always takes their cars here for oil changes. The staff are friendly and knowledgeable…read more They don't try to push extras on you that you don't need. They're quick and efficient.

I got an oil change a while ago and finding out now they cant even put an air filter in correctly…read more They put it in upside down and backwards how is that even possible. Took over 2 hours for a simple oil change and were saying how they need to charge me double next time due to skid plates? This place is trash go across the street or somewhere else.

woke up to go to work & my car wouldn't start. called escort towing & spoke with Brent. he was…read morevery professional, helpful & had a tow truck out to me within 30 minutes of me making the call. I would recommend this company to anyone that is having car troubles.

From the owner: Professionally owned and operated since 1979! read more

helpful bunch of guys. this particular location is always slower so i've never had to wait in line…read more Not to mention, it's an AutoParts store. Free wiper blade and battery installation.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Bought a Blue Certified used Ford fusion. Warranty expired, engine failure after a year and half…read more Recommended a whole new engine for $10,000. The car is worth less and still have balance without a working car. They won't help totally screwed.

Not only did they not help or fix my car after having it for 8 hours, I was given my keys, told it…read morewas outside in the parking lot. I then had to remove the paper and plastic they put in my car. Also received 0 updates during the 8 hours. I called them to see if it was done. Awful service.