Sometimes a little long to get an appointment if you consider 2-3 days long but the front office…read moreperson and the mechanics are top notch and will always give a straight and honest answer... Most of the time (if not all the time) you can actually talk to the mechanic while scheduling the appointment so you can explain everything up front and get all the options prior to having work done... Prices are very reasonable...

From the owner: We are an authorized independent service center featuring ACDelco parts. We offer a full line of…read moreover 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

My car went into the shop to get 2 new front tires, an oil change, and get new transmission lines…read more About a month later while driving to college, my car starting smoking and the engine was revving. Everything was starting to go wrong and it was honestly scaring while everyone else on the NYS Thruway was going 75 mph. I knew it was the transmission because when I started to have problems South Bay told me it was the transmission and my 2nd gear was gone. Fast forward to not having a car for 2 weeks. I get a phone call from my mom who just got off the phone with a shop trusted by my family who had my car. The transmission lines were CUT and never hooked back up to the transmission. There was no coolant going to my transmission. Now I have a minimum $2,300 bill for another transmission and coolant lines. I would stay away from this place if I were you.

Horrible customer service..also was told they had a trailer in stock to rent and they did not once…read moreI drove all the way there

My one and only preferred place to place bring my car. Schedule my appointments fast and easy…read more Knowledgable and always very helpful. Super Comfortable waiting room. Thank you again! Really appreciate it!

I really like this place! I was surprised they had no Yelp reviews, but they checked out on google…read moreso I'm happy I gave em a shout. They responded to my service request really quick, and I was able to schedule an appointment for service just a couple days later. They gave me the best quote out of 6 other shops! The work was done in a reasonable amount of time, They have a really nice waiting room, warm, cozy, music, drinks. I had to drive 40 mins away from home to get my service here, but I'm so glad I did. I won't be going to any other mechanic in CNY from now on, the drive is worth it. It's in a nice location, easy to access. Tons of gas stations near by too. I believe they are family owned, and they even sell cars which I thought was cool. If I had to buy a car in the next few months, this would be my first stop. They are proud and stand by their work. I would trust them With my car, as well as friends and family. Would def recommend you stop by! I won't be going anywhere else for my vehicle needs

Omg the fastest tow in town wow they responded so fast and were so polite and explained everything…read moreto me they were going to do with my car to put it on the left and where they were going to hook it nothing was going to get damage and took pictures all the way around my car in case there was any damage so polite so courteous I can't recommend them enough. Thank you Rockers, you rock.

The tow truck refused to service in the Cazenovia Route 20 area despite it being 24 hoursread more

Had a breakdown while towing our trailer on the NYS Thruway on the way camping. He was able to tow…read moreour truck 25 miles back to Utica for repair, and provided another truck to tow and park our trailer another 25 miles in the opposite direction to Green Lake State Park in Syracuse so we wouldn't miss our camping. Made the best out of a possible bad situation. Highly recommended.

If you're ever in a car accident and they take your car here, have it towed somewhere else. Our…read moreinsurance company went to total the car on Friday afternoon and by Saturday morning Kinney's had sent the car to auction before we were able to get the rest of our stuff out and take the plates off the car. Now we have to hunt down our car to get the plates and our stuff back.

Can't say enough about this group and their staff. They will go above and beyond to get you the…read morebest price and the exact car you want. I will be coming back, my wife will be coming back and all of my friends and family. Red carpet treatment at its finest! Thanks guys!

Do not go here. Soaked and ripped off my friend for a $7k rebuilt transmission after they tore it…read moreall apart so I could not even tow it anywhere else. They would not save any parts and I learned later the truck had a bad SENSOR about a $1500 repair that made it not drive NOT transmission. They said there were no check engine lights so it had to be the transmission and was going to charge me to put it back together over $3,000. They lost several new car sales = go anywhere else.

Excellent service. Professional place. Fast and efficient. Great waiting area…read more I was really pleased. 5 stars. I will recommend this shop to my friends and family.

Be aware!!! I was robbed by Robbie C's. For a simple car tow, I was overcharged ($600) and was told…read morethat they didn't accept credit cards which is a lie and I had to pay cash. I wasn't even given a receipt and because I asked for one I was charged $70 more. I was literally scammed!!!

Been well taken care of by Ryan and crew for years. Tires, oil changes, brakes, inspections, you…read morename it!

Cobble this, cobble that. this is how they work at Extreem, not to mention being over charged for…read moresomething that was not done right. Be warned, do not bring your vehicle here to be repaired!!

Bob thank you for being patient with us while getting…read morethrough the stupid error code U029F Best Ed & Olga

Not the same service or quality since the new owner took over. Have given him a few chances and am…read moreso disappointed.