My car went into the shop to get 2 new front tires, an oil change, and get new transmission lines…read more About a month later while driving to college, my car starting smoking and the engine was revving. Everything was starting to go wrong and it was honestly scaring while everyone else on the NYS Thruway was going 75 mph. I knew it was the transmission because when I started to have problems South Bay told me it was the transmission and my 2nd gear was gone. Fast forward to not having a car for 2 weeks. I get a phone call from my mom who just got off the phone with a shop trusted by my family who had my car. The transmission lines were CUT and never hooked back up to the transmission. There was no coolant going to my transmission. Now I have a minimum $2,300 bill for another transmission and coolant lines. I would stay away from this place if I were you.

Horrible customer service..also was told they had a trailer in stock to rent and they did not once…read moreI drove all the way there

My one and only preferred place to place bring my car. Schedule my appointments fast and easy…read more Knowledgable and always very helpful. Super Comfortable waiting room. Thank you again! Really appreciate it!

I really like this place! I was surprised they had no Yelp reviews, but they checked out on google…read moreso I'm happy I gave em a shout. They responded to my service request really quick, and I was able to schedule an appointment for service just a couple days later. They gave me the best quote out of 6 other shops! The work was done in a reasonable amount of time, They have a really nice waiting room, warm, cozy, music, drinks. I had to drive 40 mins away from home to get my service here, but I'm so glad I did. I won't be going to any other mechanic in CNY from now on, the drive is worth it. It's in a nice location, easy to access. Tons of gas stations near by too. I believe they are family owned, and they even sell cars which I thought was cool. If I had to buy a car in the next few months, this would be my first stop. They are proud and stand by their work. I would trust them With my car, as well as friends and family. Would def recommend you stop by! I won't be going anywhere else for my vehicle needs

Omg the fastest tow in town wow they responded so fast and were so polite and explained everything…read moreto me they were going to do with my car to put it on the left and where they were going to hook it nothing was going to get damage and took pictures all the way around my car in case there was any damage so polite so courteous I can't recommend them enough. Thank you Rockers, you rock.

The tow truck refused to service in the Cazenovia Route 20 area despite it being 24 hoursread more

Had a breakdown while towing our trailer on the NYS Thruway on the way camping. He was able to tow…read moreour truck 25 miles back to Utica for repair, and provided another truck to tow and park our trailer another 25 miles in the opposite direction to Green Lake State Park in Syracuse so we wouldn't miss our camping. Made the best out of a possible bad situation. Highly recommended.

If you're ever in a car accident and they take your car here, have it towed somewhere else. Our…read moreinsurance company went to total the car on Friday afternoon and by Saturday morning Kinney's had sent the car to auction before we were able to get the rest of our stuff out and take the plates off the car. Now we have to hunt down our car to get the plates and our stuff back.

I took my cadillac to NYE in Oneida ny. I told them that there was a short to ground on my CAN bus…read morelow wire and that I just put a new abs module in that I programmed through ACdelco and GMs techline connect because the short to ground fried my original ecmb. I literally told them that I programmed the new module to my VIN. and all the steps that they needed to do next. what do they do? reprogram my module and say they can't find the problem. waste of money and there technicians don't know how to do anything with a car other than screw people over and not fix anything.

Ross was extremely helpful and knowledgeable. He helped me right away and explained everything…read moreabout the vehicle and the buying process in detail. I will definitely purchase another vehicle from him in the future. Thankyou Ross

Excellent service. Professional place. Fast and efficient. Great waiting area…read more I was really pleased. 5 stars. I will recommend this shop to my friends and family.

Be aware!!! I was robbed by Robbie C's. For a simple car tow, I was overcharged ($600) and was told…read morethat they didn't accept credit cards which is a lie and I had to pay cash. I wasn't even given a receipt and because I asked for one I was charged $70 more. I was literally scammed!!!

Been well taken care of by Ryan and crew for years. Tires, oil changes, brakes, inspections, you…read morename it!

Cobble this, cobble that. this is how they work at Extreem, not to mention being over charged for…read moresomething that was not done right. Be warned, do not bring your vehicle here to be repaired!!