Excellent service. Professional place. Fast and efficient. Great waiting area…read more I was really pleased. 5 stars. I will recommend this shop to my friends and family.

Be aware!!! I was robbed by Robbie C's. For a simple car tow, I was overcharged ($600) and was told…read morethat they didn't accept credit cards which is a lie and I had to pay cash. I wasn't even given a receipt and because I asked for one I was charged $70 more. I was literally scammed!!!

My one and only preferred place to place bring my car. Schedule my appointments fast and easy…read more Knowledgable and always very helpful. Super Comfortable waiting room. Thank you again! Really appreciate it!

I really like this place! I was surprised they had no Yelp reviews, but they checked out on google…read moreso I'm happy I gave em a shout. They responded to my service request really quick, and I was able to schedule an appointment for service just a couple days later. They gave me the best quote out of 6 other shops! The work was done in a reasonable amount of time, They have a really nice waiting room, warm, cozy, music, drinks. I had to drive 40 mins away from home to get my service here, but I'm so glad I did. I won't be going to any other mechanic in CNY from now on, the drive is worth it. It's in a nice location, easy to access. Tons of gas stations near by too. I believe they are family owned, and they even sell cars which I thought was cool. If I had to buy a car in the next few months, this would be my first stop. They are proud and stand by their work. I would trust them With my car, as well as friends and family. Would def recommend you stop by! I won't be going anywhere else for my vehicle needs

My car went into the shop to get 2 new front tires, an oil change, and get new transmission lines…read more About a month later while driving to college, my car starting smoking and the engine was revving. Everything was starting to go wrong and it was honestly scaring while everyone else on the NYS Thruway was going 75 mph. I knew it was the transmission because when I started to have problems South Bay told me it was the transmission and my 2nd gear was gone. Fast forward to not having a car for 2 weeks. I get a phone call from my mom who just got off the phone with a shop trusted by my family who had my car. The transmission lines were CUT and never hooked back up to the transmission. There was no coolant going to my transmission. Now I have a minimum $2,300 bill for another transmission and coolant lines. I would stay away from this place if I were you.

Horrible customer service..also was told they had a trailer in stock to rent and they did not once…read moreI drove all the way there

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

I was quoted $400 for a windshield motor, one wiper still worked so I decided to look myself. The…read moreother wiper arm was not attached. I fixed it easily and the mechanic had broken the housing of several other interior parts I asked about. He also told me my back wiper was "frozen" in the glass...I had it fixed there months ago, doesn't make any sense.

I had my vehicle exhaust worked on there and it fell off in a week. I brought it back and mechanic…read morecharged me an additional $100. Now I have paid out $370. For a repair that is still not fixed. I'm disabled and can't pay out again. I believe Ralphs is a bad place to get. Your car fixd.

Doug is very honest and extremely dependable. He always does quality work, and for a good price…read more I'd recommend him to anyone and everyone.

Locked my keys in the car while Trick Or Treating with the kids Halloween night. The fella that…read morecame from Quality Hill Automotive when I called AAA to unlock my car was exemplary. He made a crappy situation a bit more bearable. He was polite, kind and pleasant. I appreciated his overall customer service demeanor. In a world filled with lackadaisical work ethics and impolite people, this employee stands out and above the rest. Thankful for people like this. He didn't leave until after I pulled away, making sure we were all set. I know that's part of his job, but I've found that to not always be the case. Glad to have encountered one of the good ones, this evening.