Front desk needs improvement & someone that actually speaks English to schedule appointments, super difficult to communicate with the front desk read more

I went there for regular check up. Dr. Chang was very professional and helpful. He can speak Korean and english so it might be an good info for some korean people as well. Good job you guys and keep it up. read more

Needed a new PCP who is fluent in Korean as I relocated from LA county. I am very impressed with how thorough he is. Went in for my annual exam, and he refilled all my meds right away and he ran tests for my blood and Vitamin D levels (all important for a senior such as myself who is over 70). I was also due for chest x-rays as well as a colonoscopy, and he ordered those right away as well. Furthermore, I had some skin and prostate issues, so he set up referrals to a dermatologist and a urologist. Also, once the test results came in, he sent me copies of the results and went over them with me on the phone. The only issue I had was I had to wait almost a month for my first appointment. But once I met with him, he told me to let his staff know whenever I need to come in and they can set me up for an appointment right away or take me as a walk in. Overall, I am completely satisfied with my experience and would definitely recommend him to others. read more

I was looking for a new primary care doctor, and I decided to try Dr.Chang because of the good reviews from my research. I loved my first visit. No wait times, unlike almost all other doctor office visits, was so awesome... and the nurse was really gentle drawing my blood. I am old but still get nervous with any types of needles. =) Most of all, Dr.Chang was very through and I felt that he really cares about my medical issues. I have recommended him to my coworkers and friends. I hope they will continue to strive. read more

Dr. Chang is awesome! I am one of those guys who has to be in really bad shape before I will go to the doctor, I'm pretty strong and just "shake off" most of these bugs that people get without ever getting more than an sniffle. Needless to say that I had just gotten signed up through Covered California and (finally) gotten my cards and stuff, with Dr. Chang assigned as my PCP, than I got hit with this bug that brought me to my knees, 101+ temp, coughing till I lost my voice, etc... Dr. Chang's office squeezed me in on a Friday afternoon, had me fill out the usual new patient paperwork, and had me in a room in under 30 minutes! (Granted, I must have been a pretty pathetic sight and they felt sorry for me) but still, I've waited longer than that in an ER with a broken ankle! His nurse was lovely and caring, she had to steady me on the scale since I was weak as a kitten. Then she led me to the exam room and asked me more general medical history questions and took my vitals. then she brought some water since she could tell I was having a very hard time "whispering"my answers, since by now my voice was completely gone. Then in came Dr Chang himself, a smiling, warm gentleman, who made me feel at ease instantly. asked me a few questions about what was going on, did a complete medical history, an examination, and discussed options. he ended up giving me a shot, and a prescription for cough syrup, and ordered a blood workup. He told me to call if I wasn't better by Monday, and schedule an appt. after I got my blood drawn. Most importantly to me, is that he spoke to me like an intelligent adult, and he actually has a sense of humor. The only thing bad thing I could say about Dr. Chang is, that there is only one of him! read more

This place is a joke. Forgot to process my referral for three weeks. Then when the referral coordinator processed my request she sent me to a doctor that could not handle the procedure. When I called the office to find out why they sent me to the wrong doctor the coordinator hung up on me because I asked her why she sent me to someone who was not able to help me. This office is the reason the American healthcare system sucks. read more

Dr. Chang has been my Primary care Physician for more than 3 years. During this time I had regular check ups and some other health issues. I also had change of insurance. Dr. Chang provided me with the necessary treatment with great efficacy. His staff is courteous and competent. Dr. Chang is good at his job, therefore it is a busy office. If you need tender loving care and hand holding , you might be disappointed, however this doctor is an amazing one who I feel knows what he is doing. I personally would like to go to a doctor who is knowledgeable. I have never had a bad experience during my visits. All my referrals/lab work/ follow up visits/inquiries were handled with efficiency and promptly. read more

oh man, stay away - stay clear of this horrible practice! It's a joke. This is why we have a healthcare crisis in a America. You got all these people practicing medicine who have no idea what they are doing. I know quality healthcare is hard to come by, but this place has complete disregard for their patients and will close the door on you! They turn away sick patients as I've witnessed them locking their office doors 1.5 hrs before closing and ignore people knocking. The front office staff have no idea what they are doing, it's bad because they can't answer any basic questions and forcing people to sign off on waivers and docs that are not even being provided. I am pretty sure that it's illegal .. Needless to say, I chose not to go back and have found a new physician. They should really be investigated ..... Enter at your own health risk read more

Dr Chang Us a very nice physician. He is not in it for the money and his service rate is extremely low. He also spent time to make sure his patients are taken of. read more

I have been Dr. Chang's patient for over 5 years and he's always been a great doctor. I have seen doctors who wouldn't even spend 2 minutes with their patients, but Dr. Chang takes his time at every single visit and listens to me and talks to me and addresses all my health concerns. He's never in a hurry or impatient or rude. He's a kind and gentle person and I am glad that I have found him. The staff is great also. I have seen some negative reviews about Dr. Chang's staff, but they seem to be isolated incidents because I have not seen them be mean or rude or unprofessional to myself or anyone else. I highly recommend Dr. Chang to anyone who's looking for a new doctor. read more

If you can deal with his rude office staff, zero return phone calls, zero return emails, then you'll be okay. Dr. Chang spent time listening and seemed to understand enough about my health. Although the complete lack of communication may be enough for me to go else where. read more

I had been searching for a PCP for a while, and saw reviews on here for Dr. Albert Chang in Irvine, CA. I called several offices to find a PCP that could do my annual physical soon, most offices could not see me for several weeks out. One office even wanted me to schedule a consult, then come back another day for the physical (two visits). Dr. Chang's office could see me in just a couple days. I was looking for a doctor that wouldn't rush me and only want to talk about one issue. I went to see Dr. Chang last week for my annual physical and to discuss a few other issues. Dr. Chang really takes his time with you, listens to all your concerns and is very informative. I had MANY questions and he actually addressed every one of them. Before I went, I made a list of all my medications and medical history, and Dr. Chang went through the list very thoroughly. I did not feel rushed at all. I just called the office (on a SATURDAY) to find out my blood test results from last week, the staff put me on hold only for a couple minutes, then Dr. Chang picked up and talked with me for a while. He patiently went through every test one by one, explained what every result meant and how to improve my numbers for anything that was slightly elevated. He recommended not to take medications that I didn't need to and what the plan was going forward for anything that was abnormal. I felt Dr. Chang has exceptional chair side manner and I would definitely recommend him to anyone. I would just add that the women at the front desk sometimes seem a little inconsiderate and insincere, but Dr. Chang's service makes the office worth it. read more

Dr. Chang has been my PCP for over two years now and I couldn't ask for a better doctor. He is kind, caring, meticulous and has great bedside manner. On the very first appointment, he spent over an hour going through my medical history asking many questions and carefully noting them down - this was very different from the experiences I have had with other doctors who seemed to want to spend as little time as they could with you rushing to go see the next patient. As another reviewer noted, I never felt rushed through by Dr. Chang - he spends enough time listening to you to properly understand what your problem is before prescribing a treatment for you unlike some doctors who make you wait an hour in the room only to come see you for a couple of minutes and give you a prescription / treatment without fully understanding your symptoms. Also, he is easy to get hold of - via email and phone - even after hours when necessary. I was extremely impressed when I received emails personally written by him detailing my lab results. I have been extremely happy with Dr. Chang so I have recommended him as the primary care physician to my wife. She likes him too. If you are looking for a PCP in the Irvine area, I highly recommend him. 09/24/2015 UPDATE: It has been a few years, Dr. Chang is my primary care physician. Every time I get a chance to deal with him - be it in an office visit, or on the phone, I can't help but feel how lucky I am to have him as my PCP. Excellent doctor! read more

How does this doctor have a rating this high? I wonder if he just got a bunch of his buddies to write him glowing reviews. His care is substandard and he is just another example of all these PCPs that simply don't care. You would be better off using webMD. All he cares about is his professional fees he collects from having lots of patients. We only tried him out because he speaks Korean but we would be better off going to any English speaking doctor that actually cares. read more

i love dr. chang!!! i have yet to have a PCP that i feel as comfortable with as i do with dr. chang. the yelp reviews don't lie! he is such a sweet man and i really feel like he listens to me and what i'm saying when i tell him about any symptoms, etc. i also really appreciate the fact that he has walk in hours and is available by phone at times after the office is closed (he once was able to prescribe me meds i needed right away!! what kind of doctor do you ever hear of being available for that?). Since i work in the healthcare industry i know the effort and care he must have for his patients to be available like he is and as committed to his practice. i can't say enough good things about my experiences with him! read more

Okay. So I've never personally been able to call an office and have the doctor pick up immediately rather than the receptionist or a nurse. Here at Dr. Chang's office, whenever he has a free moment, he isn't checking his email or staring at the pretty view outside their windows, but instead he is sitting at the front desk fielding calls! He answers your questions and tries to be as informative on the phone even before you come into his office. His specialty of being a family doctor definitely shows - his bedside manner is great, he makes you feel like a human, and takes everything you say into consideration. No brushing off of any feelings or concerns. He takes his time and does a great job. He works with his patients, with or without insurance, and from what I can tell has a huge heart - pulling long hours to make sure his patients are taken care of even after having been moved to other hospitals. I came in for a simple immunization - tetanus (plus whooping cough apparently) and a MMR. The MMR shot was actually more painful than the tetanus shot, leading me to believe it was just because of where it was injected. The tetanus was surprisingly quick and relatively painless - it's like an ant bit you in the arm. The days after admittedly sucked, when my arm felt like I had worked out for 24 hours with 100 pound weights. But that isn't Dr. Chang's fault! All in all, if I had to get another check up I would come back to Dr. Chang. He is awesome, cares about his patients, is attentive and informative, and all in all is a great doctor. If I live in SoCal after I have kids I would definitely bring them to Dr. Chang. read more

Dr Chang is by far the best primary care doctor I have ever been to. He is extremely caring and really listens to your needs. A lot of doctors dont spend too much time with their patients, but Dr Chang will spend all the time you need to discuss your condition, treatment, etc. I would highly recommend him for anyone looking for a PCP. Also, the staff are great. I have never had any issues with them! read more

very kind doctor, I was very impressed with his staff and how professional Dr. Chang was. I left his office with a sense of relief that I finally have found a doctor who cares about my health and not just about collecting co-pays! read more

My sister recommended Dr Chang for me after I asked her if she could find someone good near my work. She's a doctor so she used her medical system to find me Dr Chang. I like his old school way of using a clipboard instead of a computer to take notes. He gave me tips on what tests to take and what wouldn't be needed, saving me money and effort on unnecessary tests. Staff is efficient and there's a lady who can speak fluent Korean here, so big plus for someone looking for a Korean doctor. Good guy who does a good job! read more

The greatest. Simple as that. Hard working, caring. Feels like more than a doctor. Friend/ mentor.

I love Dr. Albert Chang. He is our family Dr. for almost 5 years. He is very nice, and is always dedicated to his work. He is also very patient to answered every question which I had. I appreciate him very much. He is very nice Dr. we need such excellent Dr. Thank you, Dr, Chang, we love you!!! Beiyun Ding read more

Dr. Chang is an amazing doctor. He is extremely attentive and will spend as much time as needed to answer any questions. I never feel rushed and always feel comfortable with his recommendations and suggestions. read more

Probably one of the most trustworthy and caring doctors I know. My parents and I have been going to him for years. Now, so many people know how great he is, so the wait is pretty long, but we still go to him! read more

I am always nervous about medical appointments, but my first visit at Dr Chang's office was very positive. Contrary to a few other reviewers, I appreciated Mitzi the receptionist's patience and kindness with me when I asked her many questions about insurance (that I had never gotten a chance to even ask at other PCP offices). Consistent with most other reviewers, I really enjoyed my time with Dr Chang. For once (and I have seen many different doctors over the years), I felt invited to air all my health concerns (vs. typical doctors who are so rushed and distant that my mind often goes blank out of sheer intimidation). Now I understand what another reviewer mentioned about Dr Chang having excellent bedside manner: he was patient, thoughtful, and engaged as I tried to describe my symptoms; had a sense of presence that reassured me and helped me have courage to confront some of my fears. He was not overly chatty - but still very friendly and professional. Definitely five stars! read more

Dr chang is extremely knowledgable and detailed! He is a genuinely good doctor and I'm glad I found him on yelp! Will be my permanent family doctor from now on read more

I am so relieved to have found Dr Chang. He never rushes you and you can ask any concerns you have and he will take the time to explain them nicely. He is a thorough doctor too. He went over my medical history and brought up concerns that my past doctors haven't brought up and I feel like I finally have the whole picture of my health. He is a doctor that once you are in his care, you want to stay for the long term. He always goes back to review previous labs done and he seems to go down a mental checklist to make sure you got the most of your annual physical. He is a caring doctor and wants to solve the issues at hand. I haven't had a problem with the staff, they have always been pleasant to deal with. If you haven't heard from the office about your lab results, a call to remind them is simple enough. Highly recommended. read more

Dr Chang is an amazing doctor. He is patient, attentive and very considerate. I have allergy problems and there is time he just asks me to come and have him take a look. He is awesome. I wished I still live in the area. read more

I highly recommend Dr. Chang. He has been the family doctor for my parents who are at their 80s. He is very patient and thorough, I can tell he cares about his patient. read more

I went in for a physical and to get some titers done, and my experience was great! I want to start out saying that I was happy that their office is open on Saturdays as well, which is great for people who work full time during the week.There were 2 ladies at the front desk that were friendly when I arrived and I was promptly taken into a room at my appointment time. I also did not have to wait long until I met with Dr. Chang. I had a great experience with Dr. Chang in that he was thorough and took his time with me, and did not seem like he was in a rush to get out of the room. The nurse? (Christie (sp?)) was also very friendly and the blood draw process was very painless. I would definitely recommend others to his office, for whatever medical needs they are looking for. read more

I have been a patient of Dr. Chang's since 2009 and I can honestly say he is the best doctor ever. Although I live up North I fly into John Wayne because I am very comfortable and happy with Dr. Chang. He is very detailed and thorough and he will forever be my PCP. His office staff is pleasant and professional but Myra gets 20 stars because she has always gone over and above to insure all my needs are met. Myra is always courteous and I can feel her smile when I am talking to her on the phone and if she tells me she is going to take care of it she always gets it done. Also Ms. June gets a thumbs up because she is always professional and pleasant. read more

Dr Chang is amazing! I got rush for 4 days and not sure it was egzama or allergy, he is patient to ask details of many things! And he decided to give me a shot for allergy, and it was exactly right! After the shot, I was fine. read more

We moved from Wisconsin to CA last year and I found Dr. Chang from Yelp. Truly amazing doctor from A to Z. We connected from A to Z. If there is a perfect person, here is one. Well, almost. My wife is Korean but I am not. So I endorsed him not because of language, at least I don't speak a word of Korean at all. Anyway, I understand when people gave him great review. I saw one negative guy said about the people who gave him great reviews were his friends or he bought us off. Said what you want to say. Nobody paid me a dime to tell me what to say on Yelp, period. I am 66 years old, and I don't lie on Yelp as I rarely do feedbacks on Yelp. Anyway, I totally trusted him as a doctor and as a human being. We saw him 2 times. The first time he spent extraordinarily long time to go over wife's health issues, even on a very busy day. The second time was much faster because the test lab report came back with good results. Btw, we found out even where he practiced long time ago, and we talked socially too. What else, he is just too far away from where we live, about 15 minutes drive. So that part is not ideal, but it is not a reason to give him less Stars than 5. Lastly, wife wishes that he has money to replace the older sofas in the receptionist area. I don't care for that but it shows that he is not making good money from us to pay for new sofas. I just LOVE this man. God bless you guys who choose him as your PCP. He truly cares. read more

I was impressed with Dr. Chang. I fear doctors (since I was young) and he made me feel pretty comfortable. I didn't even feel the needle when he checked my blood - I absolutely HATE needles. He is also genuinely concerned about the patient - he wants to get to the problem and take care of it. He takes his time talking to the patient and works with them if they don't have insurance. I have recommended him to my friends - everyone likes him. His assistant, Christina, is also very helpful. His practice is very professional. Unlike some doctors, I find Dr. Chang not only to be knowledgeable in his practice but very caring and honest - very human! Iris S. read more

Dr. Chang is the epitome of what a primary care physician should strive to be. He's down-to-earth and attentive when addressing any concerns I have mentioned. His office provides blood lab work and vaccines among other other things. The medical staff is also very friendly. read more

Dr. Chang has been our family doctor for quite a few years now and I have only positive things to say. In an era where the quality of medical care has decreased, Dr. Chang's office, including the staff, is a breath of fresh air. He will take as much time as you need yet they will always find a way to fit you in to their busy practice. The only reason I have selected 5 stars is because Yelp doesn't offer 10! And you can bring your children and teens here with full confidence of individualized professional healthcare. read more

Dr chang was great! He took his time to answer all my questions with no rush. Explained everything to me in great detail. I would recommend him to my whole family and I recommend anyone reading this to give him a shot. I know he'll take care of you read more

Dr Chang is the best doctor, we feel very fortunate to have found him. He goes above and beyond and he works very hard for his patients. I recommend him to everyone! read more

My husband (First Health PPO) and both of my parents (on Medi Medi) are at Dr. Chang and use him as a primary care physician. He has great referrals, has caring mannerisms, is thorough, and affordable. Sometimes, it is hard to get through but if you speak korean, they will fast track your call (SOMETIMES) to a Korean speaker. I highly recommend him. read more

Dr Chang is a very nice, down to earth doctor. He really takes time to listen to patients. Each time I came over, it always never a rush with him. Though the assistant Christine can be moody sometimes, which make you uncomfortable at time, I still think it worth my time to his office. I think other girls are working at the front desk now that Christine went back to school. The only complain( minor one) I have is waiting for the lab results can be painful sometimes, it can takes up to 3 days for dr Chang to call back because the slow lab responded. In my opinion, visiting a private doctor who know how to run his/her business is much more pleasant than a large medical groups. It always a mess with the staffs. So many unhappy hate their jobs people at those places, I am telling you from my experiences. read more

I was very glad to find a GP that's within network and had a great rating. Plus I needed a blood test urgently and his receptionist kindly squeezed me in for a next day appointment. Although my appointment was squeezed in, Dr. Chang took his time to answer all of my questions and took care all of my medical needs. I was also surprised to find that I didn't even have a copay for a in-network GP. Previously I had to pay nearly $400 for an initial GP visit and $230 for followup visits. I am extremely happy and just wish Dr. Chang will not move. If your primary language is Korean and don't speak English fluently, you will have no problem communicating with Dr. Chang since he speaks fluent Korean. read more