Dawn Karina and jay are all awesome great customer service every week great fun a friendly place…read morethis is my second home thank you DAWN KARINA AND JAY AGAIN

Not only are the prices insane here but the like to give food poisoning…read more I went to bowlero on July 3rd with four other people. their pricing (which we found out after) was priced per person per game, meaning 13 dollars x 3 games x 5 people, when we came to pay we were very confused when she said "you guys played 15 games ?" ... we immediately said "no we only played 3 lol" and the reason we played a 3rd game was because we saw the screen behind them say it was half off for the third game. Apparently if you want to do that you have to tell them before you even start and not after when you're paying. Instead of the total we thought that would be well under $100, the total came out to over $200. I went to replace my shoes for a smaller size with my sister in law (who is white and i am not) and I was standing with her as she got a different size, no one asked her any other questions and gave her the shoes but as soon as i asked for a different size the lady stood there and asked what lane I was in and had to make sure before I could get a different size.. I don't know why that mattered for me and not my sis in law but it definitely had a small feeling of racism.. I would understand maybe confusion if I didn't bring the other pair of shoes but I had them right there so she saw I was in a lane if i already had shoes. We ordered the pizza and pitcher combo which was not that good, you could still taste the cardboard it had come off of. I also ordered a peach paradise drink which no one made and I had to hunt someone down for. Finally someone (same lady as above) was found to make the drink but she insisted that she had to take it to the back. Usually i don't drink anything u less it is made in front of me but for some reason I did. And it seriously almost killed me. I am a diabetic and whatever she did to that drink sent me into extreme lows for 2 days on top of nausea. so in total for food (aside from the bowling price) I paid $42.00 for absolute BS. I will never return here again.

The GoKarting was a lot of fun here!!! I like that the lap had a variety of turns and weren't just…read morea circle. I wasn't a fan of how the helmet smelled though and of how the smoke smelled from the GoKarts. It was my first time trying it out so I don't know if that's normally how it is. I also didn't get to try the batting cages because they were closed 15 minutes before midnight, even though they advertised this spot closing at midnight. The Laser Tag activity was a pretty big space and I didn't find it stuffy at all, which was good. The VR next to the Laser Tag though was stuffy but at least there was an overhead fan. I personally don't trust how well they clean and disinfect the head masks, that's why I didn't try it. The arcade area was pretty limited in terms of games but they're always a good activity to do as an alternative from the other activities that have lines. Didn't get to try the mini-golf or the "bowling" area due to time. I like the outdoor patio and the ambiance of the string lights when you want to get some fresh air. Lots of families seated wherever they wanted and kids had a lot of stuff to play around with. Looking to see how this spot will compete with Round1 opening up soon in the mall. The water cup station is super handy, but they didn't want to refill the waters near the end of the night and the cups also, so we had to ask at the bar. I like that there's a good amount of staffing here who were all working hard. There's a few bathrooms spread out in the place. Parking is big in the back, just gets pretty dark.

This sucks. My autistic son's birthday, he wanted to go here. But yall closed the whole facility…read moredown for a private event. We drove from Ventura for this place.. It was just 3 of us. Mom, dad and son. He has no friends, and he sees the other kids having fun but we have to turn back. I doubt M2B cares though.

Fun family activities and great food. They have party rooms. They also cater. And they have a…read morebrewery

First and foremost, I want to emphasize that the waitstaff here is absolutely amazing. They work…read morehard, provide great service, and are always a highlight of visiting. Unfortunately, that is where the positives end. The management is awful, and the lane maintenance is completely subpar. Between my son and I, we have had multiple bowling balls severely damaged by these lanes. One of my balls has suffered damage so extensive that it required a full resurface on four different occasions. Even worse, both of us have brought in brand-new balls, only to have them gouged and damaged on day one of hitting the lanes. Whenever an incident happens, they will address the immediate mechanical issue, but they completely neglect to maintain the lanes to prevent it from happening again. It has become such a frustrating cycle that I actually dropped out of my league. I refuse to pay their high prices just to risk destroying my equipment week after week. Through all of this, management has never once reached out to apologize or rectify the situation. I know it's become such a widespread issue that they recently started fixing ball damage in-house, but frankly, I'd much rather pay out of pocket to take my gear to my trusted pro shop so I know the repairs are done correctly. If you care about your bowling equipment, I highly recommend taking your business elsewhere.

Went in with Groupon was coool, staff was all useless other than the poor lady working with the bar…read moreand kitchen all by herself.... Went at an earlier time and it was literally 3 employees with the ones handling bowling lanes and the manager behind him doing nothing but browsing on their phones, while the poor lady in the kitchen making 4 pizzas 4 dozen wings and serving drinks. Food was good . But help your felllow team members out

This is second time here the people at food area there always friendly.......but the fat lady at…read morethe BOWL area is horrible at costumer service the first time I thought maybe she's having a bad day but no the second time was the same thing and I'm sorry for calling her fat but she doesn't have a name tag she's Hispanic with long black hair we spent two hundred dollars every time and she has horrible communication skills the second time I purchased 2 hours and she only time me 1 she said that there was a tournament going on but nothing happened I purposely stayed to see and nothing happened no other players so disappointed never coming again...

Valencia Lanes has always been a great place for me. Whether I come in feeling stressed or excited…read moreafter bowling one of my highest games, the atmosphere always lifts my mood. The staff is extremely friendly, supportive, and makes you feel welcome every time. On top of that, their prices are very reasonable, which makes it even better to keep coming back. I highly recommend Valencia Lanes to anyone looking for a fun and positive bowling experience.

What a fun time out with the family. Pulled in the parking lot with no problem, plenty of spaces…read more Grabbed a lane at the counter, picked the bowling bowls and started rolling. Beverages, beer and cocktails located at the window. Food available at the restaurant. The lanes are on a timer so get in as many games as you can. Only drawback is the guardrails cannot be set per player, it's everyone play with rails or no one. Other than that, fun times.

While visiting family last summer, we decided to take the boys to Monarch Family Fun Zone to get…read morethem out of the house, and we had an amazing time! There were so many activities to choose from, and the axe throwing was an absolute blast. We purchased the all-inclusive package, which was definitely worth it. After axe throwing and laser tag, though, it became so hot inside that we ended up leaving before we could enjoy the arcade games. The only suggestion I have would be to turn up the air conditioning, especially during the summer months. With all the active attractions, keeping the building cooler would make the experience even better and encourage families to stay longer. Aside from that, everything was fantastic. The staff was incredibly friendly, welcoming, and always willing to help. The manager went above and beyond with what I would call 150% customer service, making us feel genuine memories!y appreciated from start to finish. I highly recommend Monarch Family Fun Zone, especially if you're looking for a fun indoor activity to escape the summer heat. It was an unforgettable experience for both the kids and the adults. Keep up the great work and thank you for helping families create lasting memories!

Great Family Friendly place that's actually affordable! I took my children on a Friday evening and…read moregot the bronze deal that was 1 laser tag game and 1 cosmic mini gold game for $11 per person. The AC worked good inside so we were able to beat the heat and still have fun outside the house. They also had other games and deals. I was also able to only spend $25 on arcade games with Another deal they had and split into multiple cards for my 4 kids and they all got to play a good amount of games each. Staff was helper friendly. There was a young girl at the front who was super helpful and informative. She was a pleasure. My kids loved it. We will def be back. It's hard to find things to do in HD. This place is better than Scandia in my opinion.

If you like classic video games, this is the place to come and play…read more The name Neon Retro Arcade is well suited! It's a small place, exceptionally clean and family friendly. Staff alike were very friendly and helpful. We came early evening but do not let my pics fool you- this place gets busy and crowded. It's really light on your wallet too; all you can play for a full hour. (Pay per player) Restrooms available. Parking structure directly across the street. Highly recommended!

Neon Retro Arcade is an Old Town/Old Pasadena must…read more It's a kid friendly hub, but just as fun for adults if not more. Open daily from Noon til 10pm, 7 days a week. Everything is set to free play with a paid admission fee. You can do hourly pay or a set price for all day play. There's probably about 60 different arcade style games ranging in many decades including 70s, 80s, 90s and 2000s favorites. Pinball, Mario Kart, Mortal Kombat, Marvel Vs Capcom (my jam), Super Smash Bros, Basketball Pro, Pac Man, NFL Blitz, Rampage (arcade game of my youth), Donkey Kong, Tron, The Simpsons and so many others. Soft drinks, great lighting, a spacious layout. Neon Retro offers cool holiday deals and specials, hosts fun events, IG giveaways and keeps the fun going all year long. It's still only $15 for unlimited hourly play or $25 for a day pass. No food is served here other than snacks (think chips and candy), but so many places closeby to eat before or after your Neon Retro Arcade fun!! It's not a barcade like EightyTwo or Player One so it's alcohol free. They're all welcoming and very personable. I do know they have a capacity limit and weekend tend to be the busiest until around 4 or 5 pm. Nights and weekends are definitely lower in foot traffic, but still great energy. I don't make it over too often, but highly recommend experiencing once or thrice. They just had a cool 50% off hourly prices for Bonus Level Loyalty Club members, and yes it's free to be a member :) Local street (meter), paid lot and garage parking available. Gender-neutral restrooms. Great for groups or just you.

Brought my bowling ball in to get drilled here! Fast and excellent service. 5 stars for Ray!read more

The guys here at ProZone are awesome! They really took care of us and created some beautiful balls…read more From start to finish, they really know their stuff. This was my 1st bowling ball, and was clueless on what to do. They walked me through it all step by step from grip, to measuring hand span, fitting finger holes it was actually interesting. I was a bit intimidated being a 1st timer, but the service is so friendly and comforting they get you excited about getting your ball! They even offer advice for grip, holding and spinning the ball, they are a wealth of knowledge. PROCESS: You walk up to the counter Get your measurements Pick your weight Pick your color and price range and you are on your way! I was SHOCKED at how affordable our balls were, completely shooketh because i was expecting a few hundred dollars. A few days later, your ball is ready, you pick it up and pay and do a final fitting and they send you home with your new ball baby. They also offer a free bowling game voucher which is awesome! Having your own ball is such a great investment, not only fiscally, but also hygenically and you really get to learn on the same ball everytime you play, which will improve your game. Open mon-sat (not on sundays). Inside Winnetka bowling. They have a few pairs of shoes and bags, as well as some accessories. They repair ans service balls as well. The guys here will fully take care of you! Thanks Pro Zone!