To say I am disappointed is an understatement…read more In September 2025, I entrusted Atkinson's with my mother's crocodile purse--one of the very few items I have left from her, and something I intended to preserve and pass down to my daughters. I was quoted $200 to treat the leather and repair a single loose seam. Completely reasonable for something this meaningful. What followed was nearly seven months of zero accountability. I was told Nadine would call me to review the repair plan. She never did. Not once. I returned in December and again in February. Each time, I was told it would be handled. Each time, nothing had been done. Not even started. Michael, who was consistently kind and professional, apologized repeatedly and did everything he could on his end. Unfortunately, he was clearly left to manage a situation that was not his responsibility. This failure sits squarely with ownership. After months of waiting, I was eventually told to contact Charlie, the owner. I called multiple times. He was never available. No return calls. No follow-up. No ownership. When I finally returned in person, I was shocked to learn the purse had now been "worked on"--except instead of being repaired, it had been made worse. What was once a single compromised compartment is now a completely unusable bag. Both compartments are affected. No clear explanation was given--only that it "cannot be fixed." After nearly seven months of delays, broken promises, and complete lack of communication, I was handed back a sentimental, irreplaceable item in worse condition than when I left it. I left in tears. This was not just poor customer service--this was careless, dismissive, and completely unacceptable handling of something that was clearly communicated as deeply meaningful. The reality is, they are the only cobbler in town--and they act like it. No urgency, no accountability, and no respect for their customers' belongings. Thank you for ruining something I can never replace.

Always a friendly face when you walk in, & they do such a great job on my shoes! I typically get…read morethe heels replaced or repaired from "escalator damage". Service is prompt, too!

Awesome company and extremely honest. The company fixed the problem with my thermostat and didn't…read morecharge a fee. I am going to love doing business with a company that still has integrity. There is an employee I highly recommend. His name is Nick he is very professional and considerate. Really was concern in helping me. If he wasn't sure of the answer he talked to right person to make sure his fixed the problem. He doesn't leave you hanging. Kudos to Nick and Donna and I believe her name is Crystal. All excellent employees. Thank you Coastal, I know God sent me to your company.

What an awesome experience! Our air conditioner dies and we never expected to get service so fast…read more They were super friendly on the phone and got us an appointment right away. The technician was on time, very nice and super professional. He was able to fix it and didn't kill us on cost. You have no idea how grateful we are!

Arrived right at our scheduled time, made fast work of moving everything out, and incredibly fair…read morepricing.

Very nice, friendly and professional. Very fair price. They removed all my junk in less time than I…read moreexpected. Would highly recommend. Mary B

We could not have asked for a better experience! From the first contact, to the scheduling and to…read morethe pumping, everything went so very well. Haley was quick to respond to all questions and we were able to schedule service within a day, even though we were not in a hurry. Pricing was excellent and the guys who arrived to do the work, Mike and Brian, were professional and friendly. They had to do some extra digging since our tank hadn't been pumped in who knows when, but they never complained nor was it an issue. Would definitely and highly recommend Dr. Poo!!!

Our septic tank was full, so we made a few calls to have the tank pumped out. ZHL septic services…read morewere by far the best choice. They are kind and informative. They explained the process and cost over the phone. When the guys arrived, it was no different. I'm a curious person, so I had a lot of questions, and they answered them all! They thoroughly checked the tank for damages too. The service was relatively quick. I also loved that they text to let you know when they are on the way and what time they are going to arrive. We will definitely be returning customers. I highly recommend them! A huge thanks from Green Cove Springs, FL