During the car inspection, Doug (mechanic) was able to draw up a quote and patch my bumper up so it…read morewouldn't keep dragging on the ground. I was not going through my insurance so I just knew the price would skyrocket but the price was actually decent! Tammi (receptionist) was professional and clear as she spoke about the next steps, etc and my car was fixed within 24 hours. If you have a collision, this is the place to go!

Today I picked up my Jeep Rubicon from Brads Collision. I couldn't be more satisfied with the…read moreresults. The paint matched perfectly and my vehicle was in perfect, detailed condition. Timing was exactly as they stated. The communication I received throughout the process was top notch. Darrell was instrumental in taking care of me. I would highly recommend them for any work needed.

If you don't go to Michael's Collision for your auto body work then you are missing OUT!!…read more Professional, excellent work and customer service! Thank you

Great service, communication, and excellent paint job. It was finished early with transport to…read morerental car and easy drop off:

Front desk girl knows her stuff! have done business with them multiple times and will definitely…read morecontinue

Action Auto is the BEST! still providing great service & friendly staff. Recently had a battery…read morereplacement and Johnny went ABOVE & BEYOND in helping me get it replaced & gave me some options. Will be back for my regular oil change service soon.

I recently backed my car into a tree trunk and caused some damage to the bumper and surrounding…read morearea. I elected to take it to Carstar since it was one of the State Farm Select Service collision repair shops in the area and because of the outstanding customer reviews on Yelp. I was not disappointed. Grant, whose business card lists him as an Estimator, was with me every step of the process. He welcomed me to the business, examined my car, discussed repair issues with me, and arranged a time for drop off and pick up since I was going put of town on vacation. I dropped my car off, went on my trip, and picked the car up when I returned. The car looks good as new! The body work was done and the car was thoroughly washed and cleaned and ready to go. Grant texted me during the process to make sure I was informed of progress. He was excellent! I depend on Yelp reviews when having to deal with choosing between unfamiliar businesses. I was comfortable choosing Carstar due to the rave reviews from Yelpers. Add me to the list of customers who enthusiastically recommend this as a place to have auto body work done.

These people are scammers. I took my bmw here after a fender bender. Seems like a simple bumper…read morerepair right? Wrong. They give me my quote and I drop my car off they anticipate it taking about 2 weeks to finish cool. I call them asking for updates after it had been almost a month and they tell me that the OEM headlights that they ordered came in broken and were on back order until December. So they recommend after market headlights as this was in September when they told me. I don't get headlights on my car that came in for a broken bumper for 3 months! Then I get my car back and everything seems fine until i notice there's a water leak in my headlights and then one of my bulbs goes out. I go to change my bulbs and messed with the conversion kit and got the wrong bulbs so i go back to carstar for them to tell me which ones i need to get. They tell me and I order them mind you they are of no help at all getting this fixed they told me they would reach out if it gets approved to fix by insurance and they never reached out I had to call them 2 weeks later after not having headlights for a months and zero help from these people. So i ordered the kit and put it in the car myself very simple unlike what Mike was saying about how complicated it is. Fast forward to about a week ago one of my headlights goes out again and at this point Im convinced it's because they didn't put the headlights assembly in correctly. As the bulbs haven't even been in a month and my headlights fog up anytime the car gets washed or is in rain. I decided to look at my invoice from them and do some research turns out these people never ordered the OEM bmw headlights and still charged it to the invoice along with lying to me for months about what is going on with my car saying that the headlights came in broken and were on back order since my car is 'rare' when they never even ordered it in the first place. These headlights cost $900 per headlight. I called the bmw shop they said they it from on the invoice and they hadn't sold the part since 2022! At the very bottom of the invoice they charged me $165 for aftermarket headlights and conversion kit in the miscellaneous repairs. These people are scammers and idiots that don't know how to work on cars take your business elsewhere unless you want them to use you to commit fraud along with holding your vehicle for 3 months! Horrible service from these people and also since my car sat in their shop for 3 months on a lie my starter went out and that was a nice extra $500 for something that wouldn't have happened at a body shop that's going to charge an arm and a leg for a simple repair you can do in your garage had they actually done their job.

Took my 2020 dodge ram 1500, which is under warranty. Told me all new arm bushings etc would be…read more$3500. OK cool under warranty. They still charged me $384 dollars saying the diagnostic wasn't covered and 3% because the warranty company pays via card. When I contacted my warranty they absolutely cover diagnostic and would send him a check to avoid the 3%. So at this point I already paid the $384 but the owner did recognize a credit would be given for the diagnostic and the 3% which is a little over $180. I provided new struts and shocks only paying labor of $330. I went to pick up my truck and he tried to charge another $254 and here is the epic part, I literally saw them using my truck around town and did get to pick it up until after 4:30pm and 68miles later. This place is about nickel dime and if you have a nice vehicle I guess it's theirs.

Cesar was polite. I had him install some side skirts on my Tesla. They look okay. The cost was…read moremore than he had told me. I then asked if he would install white seat covers that I purchased. He acknow acknowledged he could and estimated about 200. I had two quotes of 200 and 225.. It ended up almond double! I expressed my discontent but it meant nothing. I do normally offer praise and give referrals. However I would caution others to be sure what you are paying for and get. I feel gouged

amazing staff & super fast service. I didn't have an appointment but i just needed a part fastened…read morewith a bolt which other companies couldn't do for me & I had already spent so much time trying to get it fix or wait to be seen, they did it free of charge & ridiculously fast. I will most definitely be back. While I was waiting, an employee was not only very friendly but gave me very helpful background info on my vehicle. I'm very appreciative. Thank you!

1 STAR - DAMAGE + BBB LIES + AG INVESTIGATION - MAJOR UPDATE 3/26/26…read more Originally took both vehicles for service. Truck misquoted but resolved satisfactorily, so trusted them with my 1996 Ford Probe GT (WO#4210) for diagnosis. Friendly counter service initially. **DISASTER:** Held 20+ days, damaged front bumper, **busted passenger door molding (discontinued OEM)**, side skirts while "waiting for Mike." THEIR bay photo + MY 24hr photo = **PRISTINE on arrival.** **They accepted responsibility IN WRITING** (3/4/26 commitment), then **REFUSED repairs 9 months.** Probe sits in my garage - **$1050 storage** (Day 14 × $75 daily, A.R.S. § 28-4634). **Chris Corkin (GM) 3x BBB LIES (Case #23722976 still OPEN):** 1. "Vehicle released complete" **FALSE** - No signed release exists 2. "BBB case resolved" **FALSE** - **I CLOSED first complaint 8/27/25 after partial body work ONLY** 3. "Bodywork complete" **FALSE** - Altra Collision 3/6/26 quote: **$2080+ fabrication of door molding and "GT" decal **GM Chris's excuses collapsed:** * Blamed "bottle jack" Backtracked * Claimed I "signed at body shop I never visited" **No evidence produced** (demanded footage/signature - never delivered) * "I walked the car" **FALSE** - Never knew location, never authorized 3rd-party transport, never signed release **WHO signed for it? Who walked it? NOT ME.** Consumer law violations compound daily. **GOVERNMENT ACTION:** **AZ ATTORNEY GENERAL fraud investigation ACTIVE** (their letter) **BBB case OPEN** - Chris's lies public record **ABC15 consumer investigation queued** **Superior Court imminent** ($5,500+ damages) **IRREPARABLE:** Discontinued OEM molding requires custom fabrication ($4,000+). Daily storage accelerates. **SUNAUTO CORPORATE:** Fix your Phoenix store's damage or face AG fines + media exposure. #SunAutoDamage #AZAutoFraud #BBBComplaint #AGInvestigation @SunAutoCorp - Already sent full documentation 3x. AG investigation active. Fix damaged Probe GT ($5,500+) or respond here publicly. YOU can reach out to me. Already did this dance with Stephanie via the email address you provide, then just got pushed back to Chris Corkin, GM who "tries to work with me" When the only thing he does is generate excuses and tries to weasel out of honoring the written commitment for repairs. Since, Sun Auto/Greulichs wants to play, be prepared to play because this is about to go to an entirely new level of escalation.

After years with my previous mechanic, I felt like I was being overcharged and decided it was time…read moreto try someone new. I'm so glad I found Mach 1 Automotive! From start to finish, Greg kept me informed every step of the way, explaining everything clearly and keeping me updated on the repair. My car's A/C had gone out, and they diagnosed and fixed it quickly at a very fair price. It's refreshing to find an honest, knowledgeable shop that truly values its customers. I can confidently say I've found my new mechanic, and I highly recommend Mach 1 Automotive to anyone looking for quality work and exceptional customer service!

Found Mach 1 Automotive on Yelp and reviews were excellent. Called in to have AC checked on Son's…read morecar. Have been using dealership and that gets pretty pricy. Spoke with Dean and brought the car in. Within 20 minutes, they confirmed a condenser leak. They quoted a price including parts labor and refrigerant and slam bam I was out within a couple of hours with cold air. Prices were reasonable and well within average range of others. Saw interactions with other customers and was impressed. They don't fix it unless it's broke!

I came to D&M after receiving poor service from my dealership and feeling very distrusting of any…read moreservice shop. I received a recommendation to try D&M, to which I am grateful for. They have serviced my car multiple times now and every time was day of drop off and pickup. They have had very helpful honest and transparent conversations about my vehicle and its issues. When my vehicle was at the end of its lifespan they even took the time to talk through other car models I could move on to. This business customer service mirrors that of a family. They care about their customers and won't lead you astray in any fix that isn't necessary. So now I'm taking my single recommendation and spreading it here. This is an auto shop you can trust and deserves your business.

I wasn't going to write a review about my experience, but my friend has since had 2 similar…read moreexperiences here so I feel like people should know. I am extremely hesitant to bring my car to a mechanic shop normally because my dad typically fixes my cars for me. I wanted to give him a break so that is what lead me here. A little over a year ago I brought my car in for a horrible noise it was making. They diagnosed it and over $1,000 later I got the call my car was fixed and ready. As I was driving away, the same very glaring and obvious noise happened even before I left the parking lot. I called and let them know it was still making the noise so they had me bring it back the next day. I went on a drive with one of the mechanics so I could make sure they knew what noise I was talking about. They kept my car, put some oil/lubricant on a few things, and said good to go. Again, my car made the noise as I drove out of the parking lot. I called again to tell them it was still making the noise and I was told, "I don't know what to tell you, your car is old and we could spend years looking for what is causing the noise." And that was it. No offer to try to figure it out and I've now spent the money I barely could afford as a single mom and my car is not fixed. And I don't have the additional funds at the time to take it elsewhere because I spent it with them. Here I am, over a year later and the car is still making the noise because I'm nervous about trying at another mechanic. My friend over the past year has had two very similar experiences where the initial issue was not fixed at first and she has had to go back. She had to pay for the non-fixes and again for the going back to actually get it fixed. I have no doubt the work they did on my car was done properly, however it was not the right work or the fix for my issue. The employee even said he thought what they replaced looked like it had already been replaced before (like it was not the original part). I feel like that should have raised a flag that maybe it wasn't the part that needed replacing. I would use caution when considering going here.