Nurse Julie was outstanding. This is a great spa. Julie was informative, professional, and made my…read moreappointment for Xiamen a pleasure . I would recommend and encourage patients to choose Pampered Angel for their skincare.

I called a couple of weeks ago regarding lip fillers and was told they would send me a link to…read moreschedule an appointment. They did not ask for any of my contact information, it was unclear how they would send the link for an appointment--text or email? I did not receive anything. I also attempted to contact them through Facebook messenger since they posted about needing models for lip filler training. I did not received any response back until I messaged them again (the first message was seen as "read" too without any response back!) and then was told that their doctor had selected models so they did not need any at this time. Yet they still had the post about needing models on Facebook. It's been very frustrating getting in contact this with facility. I do not feel that they are being very professional, and I do not have much faith in how they actually practice procedures.

I treated myself to a 1 hr facial and massage. Once I entered the place smelled really good and…read morethe front desk was very friendly. They attended to me very quickly and brought me to the waiting room. I first got my massage. She was also very friendly and did a great job. I was satisfied with the massage. After, she brought me water and a chocolate covered pineapple. I then had my facial which was also very good. I definitely would recommend this place if you want to relax and get all the knots off your body! I can't wait to go back Mariecel

I might go back for an individual service, but would not recommend for a "spa day"…read more For my 40th birthday, I was gifted a spa day from my family. I spent almost two months looking at the Serenity Spa website and picking out exactly the services I wanted. I was GIDDY! I landed on the Indian Head Therapy, a facial, and then a chakra balancing massage, which a lunch in between. The facial and massage were both great. I would go back for each of those individually, for sure. The chakra balancing massage, in particular, was DELIGHTFUL. The Indian Head Therapy was so bizarre and not at all what I hoped for. It felt like the person who was supposed to do this treatment canceled at the last minute and they asked the esthetician if she could fill in. She started with my hands which immediately confused me because it's supposed to be head, neck and shoulders focused. It was super disappointing and I LOVE any and all head massages, but even when she got to my head, she was barely massaging it - I don't know how to describe it, but would not recommend. The layout of this spa makes the spa day not super ideal. In your robe, you have to traipse through the store front of the lobby, holding this super awkward basket full of all your belongings. I just felt so exposed and vulnerable naked in a robe, walking through a store! Lunch was $40. When I saw this on the website, I thought "oh! fancy lunch with some champagne! LOVE THIS!" and I was so excited. Now, I will say, I should have asked for details and I didn't, but lunch was a choice of salads or sandwiches, an iced tea and a Costco chocolate chip cookie. I would have said that $12 was a reasonable price for this meal. $20 would be a stretch. $40 was absolutely ridiculous. Like in ZERO worlds was that a $40 meal. The sandwich was a pesto chicken sandwich and it was tasty, but honestly, I was so confused by the price and the menu that I was distracted by that. Another thing to mention is the general vibe of the spa. I can't think of any other way to say this, so here goes: It feels as if everyone that works there is nervous about getting in trouble from someone and then they just panic snip at each other to try to prevent people from getting in trouble. The vibe is that everyone is on edge, nervous, cranky, worried. Especially the people at the front desk were overly friendly but then kinda snipping at each other or at the people providing the services and then rolling their eyes at each other. It was a really odd vibe. So, all in all, I might go back for a single massage or facial, but I wouldn't choose this for a spa day. Things that would greatly improve this place: 1. Lockers or a place to store things that doesn't involve awkwardly carrying a basket. 2. Some sort of passageway that does not involve walking naked through the lobby to your next service. 3. Some sort of meal improvement - either a glass of champagne and a lunch upgrade or a SIGNIFICANT price decrease. Also the Costco cookie was so insulting - even a slightly fancier dessert might have taken the edge of the price off... 4. A more pleasant vibe - it wasn't at all how people talked to me, it was how they spoke to each other. It was stressful to hear people clearly upset with each other. And it wasn't just 1-2 people - it was how everyone interacted with one another. Weird.

What a great experience this was! It was my first time here and had one of the best massages I've…read moreever received. I highly recommend this place! Everyone was so kind. My therapist was Katie and she did amazing work on the knots in my upper back. I will be back again!

I had a massage here recently, and it was very nice. Unfortunately, we were in a room where you…read morecould hear weights dropping over and over from the workout business next-door. I just wish the prices were a little bit cheaper. Everything is more expensive these days. For a one hour massage it is $70. Overall, I would recommend it for others if they would like a relaxing massage, but I would recommend they are in a room further from the workout place.

On May 2nd, I went in for a massage, and honestly it was one of the best massages I've ever had…read more From the moment I walked in, the atmosphere was relaxing and welcoming. The pressure was perfect, the technique was incredible, and I left feeling completely refreshed and recharged. Mary was professional, attentive, and really listened to what my body needed. She is extremely sweet and kind! She is someone who truly loves what she does and it shows! She also educates you after the massage, and for me that is a plus ! I've had a lot of massages over the years, and this experience truly stood out. Highly recommend to anyone looking to relax, relieve stress, or just treat themselves. I'll definitely be back!

Incredible experience from start to finish! Mary was exceptionally skilled, attentive, and…read moreprofessional the entire session. The environment was peaceful, beautiful and her technique was top-tier. My body feels amazing. Highly recommended Mary to anyone looking for true relief and relaxation!

This was probably one of the best massages that I've had. Immediately after book Sylvia was…read morecommunicative and professional. Upon arrival, she asked if I had any areas of concern and I told her where and she did a phenomenal job at addressing those areas. She continually asked how the pressure was (it was already perfect) and spoke in a soft and gentle tone. The room itself was clean and peaceful with a serene touch. I will definitely be booking with her again and will recommend her to those looking for a good massage. Thank you Sylvia!

Wow, what an amazing massage. I did the relaxation massage and it was definitely that. I even fell…read moreasleep at one point. The room is done up very well, can't say enough, I'll definitely be back :)

I had my first appointment with Michele today. OMG I'm in love with this woman!…read more You enter into a foyer where soft music is playing. There are two comfy chairs and a small table with magazines. The room is peaceful and un-cluttered - a nice transition space from street to massage. Michele had me complete a quick medical history and then we discussed everything. She escorted me to her treatment room, took a few more minutes to ensure she understood what I wanted to achieve, and then left me alone to disrobe. After tapping on the door to confirm I was ready, she started gently warming up the muscles in my back. She found every lump and twist and soon got to work easing them out. Throughout, she remained attentive to pressure and how I was feeling about it. It's been years since I've had a really great, therapeutic massage and Michele really delivered for me. Her hands are made of love. I will be a repeat client, for sure!

I was referred to Michele by my chiropractor after i was in an auto accident. Its been a long week…read moreof headaches and discomfort but Michele did an amazing job to release the tension I've been feeling! I'm a massage therapist myself and have really high standards. Michele did great with her deep tissue and hot stone work. She was very detailed to work very specific areas that not a lot of therapists know how to do! If you're in pain and need a good massage, I highly recommend her!!

Kimberly at the front desk in addition to Matthew and Olga who performed treatments were awesome!!read more

4.5 Nice to chillax…read moreout in the Coconut bar pool and spa area (only available in the summer months) for an hour before steaming up in the steam room and sauna inside before my massage/facial. My only wish is for the pool/spa to be indoors year round, big wish i know! I love the hydro-shower! Omg, you get sprayed from the top, left, right sides and front! Drought in Cali? Forget about it! I'm getting this full on blast while showering here, it's the best! The facility's always clean and well-stocked. Kudos to the little things like q-tips, makeup remover, brushes, blow dryers, sunscreen, etc. Only thing I missed was a bathing suit dryer and plastic bags. They do provide a nice sized tote bag but that doesn't keep the wet bathing suits from dripping. It's a give and take, other spas have it but don't have other things. All service pros are helpful and friendly. This is definitely in my top-ranking spas. Nice job guys and gals!

Oh my goodness! I got my massage yesterday morning and I am still feeling like a whole new person!…read moreTenli was so professional, the atmosphere was relaxing and she was able to adjust things to my preference. The massage felt amazing but also got rid of all my knots. It was obvious she has a lot of knowledge about the muscles and body mechanics. I cannot wait to go back to her! I even got one of her hand made soaps - it works amazing and smells divine!

Tenli is perfectly professional, therapeutically effective, and adjusts the treatment to my issues…read more As a former boxer and paratrooper with numerous injuries, surgeries, and medical issues, I've long required therapeutic massages. Tenli delivers the best I have ever encountered. Her professional training and education are on point and uniquely valuable. Besides being faultlessly thoughtful and considerate, she is also very kind and empathetic.