If you're looking for a jeweler, Nulton is the place. Great family business! I had prongs replaced…read moreon my ring and another sized, reasonable price, super service! Thank you Nultons!!

I needed to repair the clasp on my silver necklace and visited here after reading their reviews…read moreonline. It was a quiet Thursday afternoon and the cashier was able to meet with me right away to discuss my jewelry. She showed it to the jeweler, Mark, who was able to determine that the old clasp could be easily removed and replaced with a nearly identical clasp of the same sterling silver. He did the entire process in less than 5 minutes and the whole repair cost a very reasonable $10. This necklace has a great deal of sentimental value and I was thrilled to have it fixed with such speed and professionalism. I'll be sure to recommend Nulton to anyone who needs jewelry repaired. Looking around their showroom, they also make some lovely original pieces, too!

I've purchased a wedding band for my husband at The Source twice -- fifteen years apart. The…read moreoriginal ring was yellow gold with a white gold overlaying band. He loved the ring, really, which is quite impressive since he wears no other jewelry. It was still in excellent condition eleven years later when a communication debacle sent it into the depths of the City of Rochester's land fill. (Yep, accidentally got vacuumed up and discarded in the trash.) *deep, deep sigh* Fast forward to last week when we purchased his replacement ring. This time we went for Tungsten, which allegedly is hypoallergenic. My hubby's profession requires an inane amount of hand-washing so we are hoping he will have less of a reaction to soap buildup on his finger. He's worn it for a week and loves it equally. The staff at The Source is professional and kind. I wish they were a little more welcoming, and had a bit more enthusiasm, but that's somewhat trivial. They are typically older than those that are found at the mall jeweler's, which makes me feel like they have more experience and knowledge. It appears that they have a much longer turnover rate, so you may see the same employee -- even if you haven't visited in a while. I believe the prices to be reasonable and feel that's due in part to location: they're not paying the high mall rents. They are also not spending large amounts on flashy advertising campaigns. And again, I cannot overemphasize this enough: it's a locally-owned business! Gotta support the little guy whenever we can, but especially when they sell quality merchandise at an affordable price.

I stopped at the Monroe Ave location today on 03/21/2024 to replace a battery in my elderly uncle's…read morewatch that he loves. It was not an easy case to open. They did it in under 10 minutes while I waited, and since I had brought a battery, they did not charge me anything. I did give them a minor tip and was VERY grateful for their kindness and expertise. I am saddened that I did not get the young lady's who waited on me or the lady who was their watch expert. 100% great start to my day.

I cannot say enough wonderful things about Forsyth Jewelry!! This was hands‑down one of the best…read moreexperiences I've ever had. The owners, their family, and the staff are incredibly warm, welcoming, and engaging. They take the time to listen, explain, and truly care--never rushed, never pushy, just honest and fair. You can immediately tell this is a family business built on trust and relationships, not just sales. If you're looking for a place where you feel valued and treated like family, this is it. I will absolutely be back and will recommend Forsyth Jewelry to everyone I know!!!!!!

My fiancé and I stopped here to look at wedding bands and had a fantastic experience! Amanda helped…read moreus out and she was so nice and patient (we tried on so many styles). They had a great selection and also said they can do custom rings. We haven't made our decision yet but could definitely see us coming back here to get custom rings for our wedding!

If you have a real mechanical watch and you want it maintained or repaired by a true watchmaker…read morerather than sending it off to a Swiss manufacturer's authorized USA service center where they will replace parts unnecessarily and charge you almost as much as a vintage model of the same watch costs, then Jerry's is the best you can do anywhere in the USA. Jerry was the son of an Italian watchmaker who has been formally trained in both Switzerland and Italy. I've had multiple watches services here, and now I have friends from metro areas sending me watches for Jerry to service. He completely overhauled the movement on a 1999 Rolex while keeping the vintage feel. My friend says it runs better than it did buying it in 1999. Jerry used to be an authorized dealer for many great watch houses. He restored the Chronometer back to its COSC certification at a fraction of the cost of what Rolex would charge. Currently he's working in an Omega for a friend from Miami. He can just as easily repair Seiko movements as well as Citizen. I've bought jewelry here to and always felt like I got a fair price from people I consider as much friends as well as merchants and craftsmen.

Very rude. I had…read morecome in to get my engagement ring re-sized, and I believe it was Frank who helped me out but his demeanor just made my experience uncomfortable. I had come in to receive a service, and he was huffing and puffing when he took a look at how much it was going to be and kept making comments about how it's going to be expensive with the amount of stones on my band. He offered me a discount, which I very much appreciated. I had thanked him and explained to him that my family had been coming to this place for years to which he responded, "yeah but you didn't buy the ring from us". There were some other comments made, but I didn't process what had happened to me in the store until I got into my car. After talking to my parents and friends, I realized this was not acceptable behavior. The other man that had walked up to me was very sweet, but my experience as a whole sucked.

Although the staff here are very polite and I was able to get my engagement ring resized in about…read morean hour or so, I noticed a few minutes after we left that there were scratches and gouges all around the band that were very obvious. I did not notice this initially due to only being concerned with the fit. While I was immediately invited back to fix it when I called to inform them that they scratched my ring and it was then buffed out - I am still confused and disappointed that they would cause damage and not notice what happened before they gave it back the first time. The ring has lost quite a bit of its white gold look due to having to be buffed and will have to be re-dipped already - and I've only had it for a few months. I hope they learned to pay closer attention to their work and unfortunately I will not be using their services again.

I went there to get a price on some gold earrings and their scale weighed my items at 4.6 grams…read morewhereas on a competitor store's scale, my items weighed 5 grams. The owner of the competitor's store told me his scale had just been measured 2 moths earlier. So maybe it's just that The Jewelry & Coin Exchange's scale hadn't been calibrated in a while. And another competing store's scale weighed my items at 4.4 grams. So go to several places and ASK what your items weigh on their scales, get their price quote, then decide where you'll sell your items!

Excellent selection of jewelry coupled with skilled one off craftsmanship and repair make Sans…read moreSouci Jewelers a sound choice for your jewelry needs and wants!

I had taken a pair of diamond earrings in to be reset. A friend had told about a friend of hers…read morethat had had a bad experience with substituting poorer quality diamonds for her better ones. I didn't pay much attention because Carl had done work for me in the past that I was happy with. Well, I should have listened a little closer because my earrings came back with much poorer quality diamonds than the ones I had taken in.

Extremely helpful in helping me find something I had been looking for and customizing it for me.read more

The sales ladies were rude and I felt like I was imposing on them until I showed them my bank…read moreaccount and then they started being friendly because they realized I'm rich.

My husband wanted to support a local artist for his wedding band and we were so delighted to…read morediscover Sesto Synergy. He was so easy to work with and has many design options available with the ability to create a ring from just about any material you want, including sentimental items. The turnaround time was great, the prices were affordable, and he has a unique ring he loves that he always receives compliments on. Highly recommend checking out their website and shop!