Ben has been our families jeweler for over a decade. He is one of the most decent men that I have…read moremet. His work is unbelievably awesome. He is honest in his pricing. DreamWorks does the best work. So much so, that even though my wife, son and I moved from Washington State to West Virginia, we still send everything to him. Ben does repairs, and all that jazz, but the area that is so amazing is custom designs. From your imagination, through his extremely creative mind, to the finished product, you are in for a treat.

Ben at Dreamworks Jewelry is absolutely wonderful! He is now the only person I have handle my…read morewatches. He's done several repairs or battery changes for me at very reasonable rates. Most recently, he refurbished a 1970s Uncle Sam watch for me just in time for the Fourth of July! Ben cares deeply about watches and jewelry, and it shows in the quality of his workmanship. I'm looking forward to giving him many more years of my business!

I was very impressed with the service I received. I was given generous time and attention selecting…read morethe stones I was interested in purchasing as well as the option to sell gold for cash or trade. Warren Jewelers provide excellent service I highly recommend them.

I wanted to sell a pair of earrings that my mother left me, and came away with an education in…read moreappraisal methods, and manufacturing practices to recycle the jewelry. Mark was very knowledgeable and answered all of my questions and I now have some ideas to use the jewelry for myself!

Edited to respond to the owners condescension: Based off…read morethis reply I think the style of customer service speaks for itself. Saying I was happy with the option to use a clasp as opposed to a weld shows the lack of awareness. I was not thrilled but had promised my 8 year old and drove 30 min for the appointment so felt stuck. Very quickly after I initially contacted you with concerns, my daughter's bracelet fell off and was unfortunately lost. You offered to re-weld mine but about a week later prior to being able to even consider making arrangements to come back for a re-weld mine also fell off and I've been unable to locate it. The reason for this review now is because Yelp suggested your establishment, and yes I would still be bothered when I spent $100 on now missing jewelry shortly after purchase. I've since had a new one placed on myself without ANY issues. It's welded very strongly. And I got my daughter a bracelet with a clasp that is age appropriate and it's remained on through school, sports and normal 8 year old activities without issue. Sorry to upset you with factual details of your products and services. Your clasp was obviously subpar as was your welding skills. Why would I come back to have you weld it again when your welding abilities didn't last even a month? I suggest kindly touching grass. Original review: Got a "permanent" bracelet that fell off within the month. Should have just ordered a bracelet elsewhere. They clearly don't know how to weld correctly. Their customer service needs work as well.

I have a nice experience here working with the shop owner on creating a custom ring. I had wedding…read morerings and leftover rings from my grandparents and parents that really were not useful to me. I wanted the gold for something that would carry their memory and also be something that I would enjoy. I took all those rings and she used my gold to cast a new ring for me. The result is a very nice looking gold ring that is made up of my families gold and has my grandmothers wedding diamond in it. And I wear it regularly and really enjoy it and enjoy the memory of where it came from.

I got my watch fixed here, the service was great, and quick, thanks - probably the best place for…read morewatch repair in Abbotsford.

From the owner: Watch battery replacement. Watch and Clock Repair. Watch crystal replacement. House call for…read moreGrandfather clocks.Watch Repair. Clock Repair.Cut links for watches.

Asa completely refurbished an old wristwatch that I had including sourcing some needed parts. I'm…read morevery happy with the results. The watch looks amazing and works good as new. I communicated with Asa via email and he shipped a special case that I returned with the watch. I'm sending another old family watch and pocket watch for Asa to look at and refurbish. Great value, great service, and amazing communication.

I've been here twice already since discovering this place! Both times Asa helped me with a couple…read moreof things I needed to have done on my watches. One was to have a bezel reattached, and the second was a seconds hand swap. Both of them were vintage pieces, so I didn't just want to take them to any average place to have them worked on. Very professional work, friendly attitude, and attention to detail! Absolutely recommended!

I am so very pleased to have found Art, and have him repair and service an antique anniversary…read moreclock and pocket watch. Art is a very skilled watchmaker and a kind and fair person to do business with. I have numerous antique time pieces that are all family heirlooms. Therefore I have dealt with a number of watchmakers over the years. Art has been the best by far. My pocket watch belonged to my great Grandad, and it had stopped working. It is a very important family heirloom to me, with a lot of sentimental value. I went to two other watchmakers before I found Art, and they both told me it needed a part and they weren't available, so it could not be repaired. When I found Art, he was willing to look at it and take it apart to clean and service the movement to see if it would work again. Turns out the others were wrong, it did not need any parts, and Art got it working again, fully cleaned, serviced, adjusted, and oiled. It's running better than it ever has now. He did the work in a very reasonable amount of time, for a reasonable cost. I am a very happy and grateful customer, who will be only dealing with Art from now on. Thank you so much Art!

I was very pleased with Art's care of my very old grandfather's clock. The clock hadn't been…read morerunning for about 30 years while it was with another family member. Art serviced it and got it running again. It is a comfort to hear it's old tick-tock again, which I remember from my childhood. Art struck me a honest, trust-worthy, and fair.

Owner Mike was an hour late from posted online start time but I called ahead to make sure the job…read morewas fit for his expertise and to arrange a meet time, which he answered promptly. When I arrived he said it was $30 for a battery change and $25 for a link change (he said if I needed two links which I had, but was missing one of the two pins that would be needed to hold the links together, it would be an additional $10 for the part). I tried to haggle as it is a cash only business, to which he added sales tax to the service. So just over 60 dollars for a battery change and one link put-on. I personally think he was overcharging $5-$10 per service performed (in this case, two). However, he is an expert with years of experience and one of the very few watch makers available in the area. Also, you don't have to ship your watch if you don't want to (like many places require nowadays). There are various ATM's close-by within walking distance. It took Mike about 15 minutes and I would recommend but, must know he is firm with his business and signs are posted that sales are final whether your watch works afterwards or not.

I do not recommend this guy at all! He doesn't give claim slips, he's rude and takes "precious"…read moreitem home for safe keeping. What a scam! My father took a clock there, and later passed. After several days of searching, we called him and he denied having it. When we showed up, there it was in his store. He refused to allow us to have it, even though we had proof it was my father. This guy made the situation much worse. He even wanted my DL, for what I'm not sure. Not sure what rock he climbed out of but he needs to return. One of the worst! Experiences ever. Doesn't know what customer service is and if your a female, forget the respect. I'd stay away from this place, and go somewhere else.