Fast response time and straight forward pricing. I appreciated their kindness and quick turnaround…read moretimes time.

We had an alleged billing error which was quickly corrected. The faucets were installed quickly…read moreand our plumber was very knowledgeable. Marianne Shannon

I've had them come out and install a reverse osmoses system under my kitchen sink (also connected…read moreto my fridge for pure ice maker) and a water softener for the rest of the house in my garage. I'm impressed with the finished products and the much improved water quality. I can now do home dialysis where as before there was too much calcium in my water tests. Definitely a home improvement and great guys. Water for showers and clothes/dish washing is notably better.

Fairly attentive when I was having a $3500 system installed last year, but it wasn't always easy to…read moreget them back for the repeated visits needed to fix leaks. This year, they've cancelled the first appointment to install new filters, and today simply no-showed. I waited all morning for someone to show up for the 9-10am appointment. I called the office around 10:30 and had to leave a message. When I called back about an hour later, I was asked to reschedule. They offered the familiar lame excuses that have been commonplace. Follow-up and follow-through are not their strengths. Sloppy and unreliable are how I would describe them. There is nothing special they have to offer, and their products are easily available at big box hardware stores. Save yourself the frustration and inflated price, and look elsewhere for these services. Absolutely not recommended.

Brock was very competitive and got the bid. He was on time and very professional in his work and we…read moreare very pleased with the RO system and softener system he installed. We highly recommend Brock for all your home plumbing needs.

Recently had a softener installed and service was awesome! Owner was friendly, knowledgeable and…read morefollowed up to make sure everything was running smoothly. Highly recommend! Bonus-- local, independent small business!

The young man working there was very friendly and helpful…read more Took my water bottles there to get filled up. Store is clean and they have products that they sell if you are looking for cool water dispensers for the home. I'm quite sure their water is better than the water kiosks at the grocery stores!

Steve and Daniel came to install a R.O. system for us. They were professional, polite and…read moreinstalled to our specifications. The water tastes wonderful and 3rd party testing came out great! Thank you Mike and your team!

We love our water cooler. It looks nice, has great features. So much less expensive than bottled…read morewater delivery. The service we received was also excellent. Highly recommended.

Our home has radiant floor heating and the system's 50 year old boiler broke. I called half a dozen…read moreplumbers before finding one that works on residential boilers. Rob, the owner, was very upfront about the difficulty of the project and even called in an engineer to ensure that the proposed replacement boiler would be sufficient. After the boiler was replaced, Rob contacted me to check on the system's performance. There were a number of issues that had to be resolved before the system was at 100%, but the folks at Goodson Plumbing were always ready to respond and fix whatever needed to be addressed. I would recommend Goodson Plumbing without reservation. All of the staff were professional, courteous and competent. It was a difficult project but Rob and his staff made it tolerable. I should also add that the project cost was very reasonable based on estimates I received from commercial boiler companies that don't normally work on residential boilers.

Water heater stopped heating water. Called Goodson and they sent a technician out. He determined…read morethe thermostat was faulty. He found one, went and got it and installed it. Water heater working again, very happy. After taking a shower and making dinner and doing the dishes, my wife and I decided go out to the garage and check out the water heater. Upon going into the garage we both smelled a very strong odor of gas. We opened up the man door to get some fresh air into the garage, no way would we use the garage door opener, that could have caused a explosion. I remember the technician was using a pair of channel lock pliers to tighten some of the gas lines. I even questioned his choice of tool to tighten a gas line. His response was the gas lines dont need to be to tight. Well, they need to be tight enough so as not to cause a gas leak. I got out out a crescent wrench and started to check the tightness of all the gas lines. The first one and second one were ok, but the third one was lose. This is the one that feeds the burner. It took about one whole turn before it started to get tight. After I tighten it up, no more leaks. Usually I do this kind of work myself, but the water heater was under warranty. I did not have to pay for the thermostat but I did have to pay 250.00 dollars for a substandard and dangerous install. The last thing a person wants is leaking natural gas in your garage or anywhere else. I called Goodson plumbing and talked to the receptionist? and she was very understanding and apologetic. She said she would talk to the technician and the owner, Rob, about this. Never heard anything from Rob. One would think that because of the serious nature of this, a gas leak from using the wrong tool to tighten a gas line and causing a gas leak, that the the owner, Rob, would have called me and let me know that he has talked to the technician about using the right tools for the job and this would never happen again. And maybe a partial refund of the installation since I had to finish the job.

I spent over $7000 to have an EcoWater water softener and reverse osmosis be installed through…read moreCostco. The technician capped my backyard water spigot and I didn't know. I just moved into a brand new house so I had the plumber under my warranty check it out but they couldn't figure it out. I called these guys and they said someone would come by and they never did. I ended up following up with my development plumber because Superior said they would charge me to come out. Then I got charged by my other plumber because they figured our what Superior Water did. The manager Louiea seemed to want to help me, however they kept saying they would come and after a few no shows they finally came and fixed the issue. I'm still left with a $250 bill and a sour taste in my mouth!

Service used to be good. I've had to reschedule three times. First time they didn't get here during…read morethe scheduled time they were supposed to so I canceled. The next appointment they had the wrong filters. The third time they extended arrival time out two hours. They need to learn how to book their appointments or hire more people.

Brian was the best tech fyi. Very complete work and helped me with my water softener and RO water…read moresystem even told me about maintenance program. Marsing, Idaho

I find Culligan's pricing to be totally unreasonable. We have a reverse osmosis water filter…read moresystem put in by them. They came out for a yearly service. They charged us $729. I don't remember for sure but I think that's about 50% of what the whole system cost to be installed. Obviously, this was my fault for not asking ahead of time, but I had no idea that I would get charged a total rip off price. How's that?

I was so impressed with how overly enthusiastic the staff was to help me and answer my many…read morequestions. This kind of genuine service is very rare these days. I was uncertain how to change the filter and the gal that helped me "demonstrated" on a model so I knew just how to do it. I will be back for all of my water softener equipment and service. Thank you kindly, Gwen B.

Kinetico is the best soft water ever! I would definitely get this system again. Very low salt…read moreuse and great water!