I will not support a business that passively disrespects me and assumes that my time is…read moreunimportant. I ordered food online. Came in 25mins later. I told the host ( older light skin lady with braids ) my name for the order... she said that it would be a few more minutes. Cool...me and my son went outside and sat at their tables to wait. We waited for about 10 more minutes and then went back in again to see if our order was ready. The same host came up. I reminded her of my name and she saw it was ready. Right as she turned to go get my food from the back, another lady came in behind me. The host stopped and asked the lady behind me if she had an order placed already which was no... the host then stopped short of going to get my food so she can start taking the lady's order behind me. If you know I've been waiting longer and I was in front of the lady that just came in, why not say " give me second to get her order bc she's been waiting and I'll come take your order". Duh... Thats not only common sense but common courtesy as well. The guy that was working there saw what she did and was like I'll go get her order. That host knew I had been waiting there for my order and knew that the lady came in behind me; however, she treated me like I was unimportant or my time was unimportant. No thanks. That was my first and last time going there. Do better.

I had a wonderful dinner with my mom and dad here tonight. The food was hot and fresh and came out…read moreexactly as we requested. And Lovely did a phenomenal job serving us. Overall, this is a super cute and very CLEAN Harold's if chicken is your thing!

I got a 4 piece meal, four whole wings, fries, and a drink. I gotta say, it was pricey. The chicken…read morewas kinda salty and the fries weren't even hot. I waited like twenty minutes for my food. The service was good though, the young lady was nice. I'm not going back, it just wasn't worth the money.

The Cashier attitude might have been DRY but those wings wasn't…read more No seriously. Got there around 12 afternoon got quick lunch. It was my first time trying them. I was the only one there. So not busy at all. I ordered the Buffalo wings and Lemon pepper. The wings was a bit salty but decent. I'd def come again to try other things. I wasnt sure if the man at the register was the owner or not but he was super dry, short and looked like he didn't want to be there and they just open lol. I'd suggest to get someone at the front that's a bit more inviting.

I would give this restaurant a higher rating if they would get rid of these nasty french fries. I…read moredon't like battered french fries as it is, and then they have the nerve to add mild sauce on them as if that's gonna make it better. The rib tips are good, but I think the large is overpriced.

The turkey tips were super yummy, freshly cooked, and had the right amount of flavor. Their chicken…read morewings and fries were also freshly made and tasty.

I found this place on YELP. My husband had the chicken…read moreburrito. He said it v was decent. I ordered the cheeseburger and there was no cheese on it...lol. it was just OK. We both had the horchata. It was good. It was very average...not bad, but not great.

This place is located in between the gas station and Dunkin' Donuts. The ambience is very fast…read morefood. They do have a bar seated area. The service was accurate, clear speaking and fast. They were able to accommodate us. I ordered the Carne Asada torta, the meat was seasoned very well. The onions were fresh. The cilantro was good and the beans were really good. I do wish they had more beans on it. The bun was over buttered. It tasted very intense in clash with the other fresh flavors on the sandwich. My mom ordered the chicken tacos. She stated they were seasoned perfectly and adding the cheese was a good choice. We both had the green sauce. They're jalapeño green sauce taste like nothing. I do wish it had more flavor because it would've enhanced the flavors of our orders. Overall, this was a pretty good experience. I would get the Carne Asada tacos next time. I hope it's not too greasy. I would come back again.

Cashier walking around on her phone, gentlemen in the kitchen were helpful but the ladies in the…read morefront were rude

Nastyyyyy this is the manager picking up some seasoning and he still served it to people!!!!!read more

I come just for the chicken. It's a long wait so call if you can. The fries -no matter which…read morelocation are an after thought. Meaning they are never fully cooked nor are they good so I always pass on getting them. This location is clean and the man behind the counter is always friends and helps out on register if the other is on a call. I have had the catfish before and it is okay. Not sure what a pizza puff is but I will give one a try one day....maybe! There other sides like coleslaw (eh) okra and mushrooms so they have options. The hot and bbq aka mild sauce is decent so I always get it on the side. Otherwise it gets drowned in the sauce which is just not my preference.

I specified that I was stopping by for the first time and would like for my food to be hot...the…read morecashier who was nice turned around and said it to the cook...I then waited 30 minutes for cold chicken and fries and hot fish...I was highly upset...I didn't even turn around I was so disappointed

The food here is always fresh and delicious. The young African American lady with natural hair is…read morealmost always here and she is awesome. Very friendly, professional and her chicken is always on point! The restaurant is also very clean.

Chicken wings were crispy and delicious. Lemon pepper seasoning was good! I recommend for large…read moreparties or just by yourself!

I wish I could give zero stars, and it's because of the cashier. I have personally witnessed her…read morebeing rude to customers on multiple occasions. Management needs to address this before it drives more customers away. I'm also tired of repeatedly asking for all mild sauces, only to receive a mix of hot and mild, followed by an argument with the cashier when I point it out. Then, after that experience, I'm asked to leave a tip. I order from Captain Hooks regularly and spend a good amount of money there, but this experience has become too frustrating. I'll be taking my business elsewhere. If you order from here, be sure to check your order before you leave. The requested sauces are often not included correctly. Captain Hooks, do better.

Let's go with the pros first: the delivery was super fast, the food was still hot when it arrived…read moreand they fried in clean grease. The Cons: I ordered catfish and they gave me swai, I'm extremely tired of restaurants doing this. Lying to customers and cutting corners, ppl like myself who love catfish know the difference, PLEASE stop this. I shouldn't have to order catfish steaks to get real catfish. The piece that I did eat wasn't seasoned outside of the lemon pepper sprinkle. The onion rings were absolutely tasteless, just unidentifiable mush inside. I hate wasting food but this went to the trash, very disappointing.

I came back for brunch today, and once again, it was a great experience…read more The food was good, just as I've come to expect. I had the burger, and my friend ordered the chicken and waffles. Both dishes were well prepared and didn't disappoint. Our server did an excellent job explaining the menu and even offered a few recommendations, which made the experience feel a little more personal. One thing I continue to appreciate about this place is the atmosphere. It strikes a nice balance between stylish and comfortable. It's the kind of restaurant where you can enjoy a relaxed brunch, celebrate a special occasion, or have a great date without feeling out of place. Overall, I really enjoyed the experience and look forward to coming back again.

I was in the mood for a nice lunch and without the fuss. My first dining experience at Flossmoor…read moreSocial was very good, so I returned. I couldn't go wrong with the Smoky Young Fashioned, which is their take on an Old Fashioned. I started with deviled eggs. I am accustomed to a little more of a mustard kick in the creamed yolk. The micro salad, salsa verde, and chili crisp made up for that. I finished with their lobster fettuccine. One thing I will say is that they did not hold back on the lobster chunks. I get the impression that they are consistent. I sat at the bar this time, so I got to see how attentive the bartender was while also mixing cocktails for diners on the main floor. The food was definitely a hit. One final thing I will add is that I will continue to arrive shortly after they open so that I get there before the crowd. For them to have a constant crowd, they're doing something right, for true.

I got a buffalo chicken/ steak Philly with no mushroom . It was hot and stayed perfect like 20 mins…read moreand it was good . Real Mild sauce . They didn't start cooking it until I walked in which was bad because i called it in......

Phillytown, why do you keep canceling my order? I am trying to support your business by ordering…read morefrom you, but this is very frustrating. Honestly, the food has not been good lately. The fries were big, soggy, and nasty. The Italian beef didn't taste right at all -- it was mostly big chunks of beef meat with no real flavor. Missed items. Also you do not follow directions You should be glad customers are still ordering and giving you a chance. Please explain why my order keeps getting canceled.