Tried their chicken sand and it wasn't close to being good. Tried their steak sand and it was worse than the chicken sand. Not even close to being a Philly Cheese Steak Sand. read more

Our cashier he friendly The food it's ok our chicken wings feel like just came out from the microwave... the fry is the best part only, even the sandwich pretty pain all you taste is the cheese The food courts have alots of seat even have a little play area for your little one while you eat read more

Charleys Cheesesteaks - 10 PC CLASSIC WINGS AND FRIES - Sandwiches Near Me - Fresno, California

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Lowkey expensive for the large combo for the amount you get. It came out to be like $25.. idk if it's cus I got lemonade instead of a soda or what?? Idk. The sandwich is good. A lil over mid. Service is koo. Don't think they care too much. Not much love into it can't expect much lol it's like fast food. But I will say this location is better than the one at Sierra vista. That place nasty. read more

Charleys Cheesesteaks - WATERMELON STRAWBERRY LEMONADE - Sandwiches Near Me - Fresno, California

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The buffalo chicken is delicious and never too expensive. 6.99 for a 6 piece with fries, a perfect lunch! read more

Charleys Cheesesteaks - Buffalo chicken Boneless - Sandwiches Near Me - Fresno, California

I enjoyed my food very much the customer service was amazing the workers were so polite and the inside decor was beautiful and the cherry on the top the food was amazing. read more

Doing some shopping and shopping makes you hungry! Got the everyday special for 7.99 and added bacon for $1. Fries are good, sandwich ain't bad for the price. My first pick when it comes to mall food lol . They keep their area clean. Service was fast especially for it being around holiday time. Satisfied. read more

Charleys Cheesesteaks - Chicken Philly with bacon - Sandwiches Near Me - Fresno, California

The customer service is great. The food tastes great, I love their fries. Their staff members are great, welcoming and nice and they work their best to deliver to the customers! read more

The chicken was old and it tasted like cleaning chemicals! 0 stars if I could. Very disappointed, especially after waiting to eat for this after a long day at xlanes read more

I ordered a chicken cailforina, cashier misheard me and gave me a chicken philly, okay it happens but when i went up and asked if they could remake it this short girl looked at me like i shot her dog or somthing.. it's fine i understand food service is tough but when i had ordered there was no one there read more

I ordered the chicken Philly with no mayo. Pair for it. Not the best service ordering, but when the order was ready, that workers was very nice and wished a good day! =) Lunchtime! The sandwich was pretty good! Loved the big pickle in it! Fresh bread and cheesy goodness! Service got better after the order was called and the sandwich was delicious! Recommended! read more

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Beef Philly Cheese Steak kills it: LOOK AT MY PICTURES! Yes, parking isn't always great. Yes, your car may get dinged or your catalytic converter might be stolen in the parking lot. And yes, dodging all the folks roaming the mall without putting their blinkers on or aware of 'flows of traffic' may hinder you, but it's all worth it to eat a Philly Cheesesteak at Charley's Grilled Subs. The Food Court at Fashion Fair Mall is a noisy, loud, experience. The lack of acoustical elements in this section just make the noise worse but in that 'war zone' lays a prize for those brave enough to make it to the counter. I must have had 7 of these now and they never disappoint. Since I don't do the fries here, or a drink, I figure I can make a mess of my Philly and boy do I. I've tried them everywhere else and none compare. Here's what you do and please to follow my instructions exactly: 1) Order a small Philly Cheese Steak with beef 2) Mandate mayo on both sides of soft bun/roll 3) Require EXTRA meat, extra cheese and extra veggies 4) Deny lettuce entry on the bun 5) Allow a light sprinkling with Lawry's Seasoning salt http://charleys.com/about/ It's as if food science has perfected the perfect ratio of beef, cheese, bread, veggies and the savory texture is 'go ahead and ding my car, it's so good I don't care' good! Don't get the large. I've figured this out for you! Small, extra meat, cheese, veggies! When you're skipping all the other regular stuff, you can get away with this 5-star Philly! Now go eat the best dang (NO body else comes close) Philly in Fresno! -G read more

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Bad management I wanted to order food and they closed 45 minutes early worker told me he pulled the register already

I found the staff to be very pleasant. I arrived during lunch time and it was somewhat busy. Being located in the mall I kind of expected it. I was greeted immediately by a very nice employee who offered me a sample. To be honest every employee I came across was wearing a smile! Now I don't know much about cheese steaks but I found out right away! I also ordered the loaded French fries. The sandwich really stood out. Steak meat with grilled mushrooms, onions & bell peppers smothered with provolone cheese on French bread! Yep that sandwich was FIRE! And for the readers that are unaware of the lingo...FIRE means really tasty! Lol! For being a food court restaurant they showed great pride in their customer service and food. Not a super deep menu but you gotta expect that. They specialize in philly cheese steaks & they do it well. Well done! Five Stars! read more

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Love a hot sandwich! The Philly chicken is so good. I love the fast service. Thank you for still having the same portions.

Their quality in food is not great fries are worse than McDonald's fries soggy no crisp, the meat just taste freezer burnt not worth the price for the quality of sandwich, also don't order on the app because it'll say items and then when you get it they won't have them. read more

The hiring manager needs to reevaluate the strategies used to hire their current staff. Every single person I encountered was very rude. I was the only customer and it was not a busy time. I ordered a simple order and did not ask them any questions. Very easy transaction. I do not understand what could possibly make them so rude and explain their attitudes towards a paying customer. They need to be taught how to relieve their personal unhappiness in a healthier manner. This poor behavior was displayed in the food as well. read more

They always close at least 15 minutes early. I tried to rush and fishing shopping got there around 7:45 and they were closed already it's happened about at least three or four times now . They should really adjust their times! read more

I love Charley's the cooks were great the food amazing as always but today on my lunch the cashier Destiny was very unpleasant. She had an attitude when I approached her, i ordered calmly and she miss heard my entire order. She got my lemonade wrong I said it's ok and didn't get my cheese fries, I didn't appreciate the attitude. I'm a very cheerful person and she was not pleasant to work with she rolled her eyes at me and did not apologize. Everyone is going through a hard time please think about the impact you leave on people. I'm grateful for my food and will always love Charley's I hope things get better. read more

It's in a food court in a mall. So it is what it is. My service was just fine my order was correct. The price was not to terrible. My food was good. The cheesesteak was light on the meat but other than that I ate it all and enjoyed it. I really had no complaints. read more

Not good. They don't fill the sandwiches with meat and veggies. Meat was dry and rubbery. Don't recommend.

Terrible service firstly didn't have water bottles to be fair, not their fault. Second, when given my order (chicken California) which I have been getting for years they included tomato and jalapeño, I went asked & they said they gave me the wrong sandwich fair enough okay, I receive the sandwich 5 minutes later burnt bread cold chicken & one pickle in the middle. Only got a star due to the crispy fries. read more

Had bugs in my drink manager did not offer a refund contacted department of health and corporate office never coming back here again completely disgusted.Adrian Ortiz you are a piece of work no customer service. read more

I ordered the California chicken, was nice and well cooked. The bread is the same for all, nice and soft. The toppings are pretty plain but come along together great. The chicken is so finely chopped that it's really easy to eat. The sub pretty much melts in your mouth. Great place to grab on the go and their peach drink is really good. Their refills are free on the soft drinks not their specialty things though. It's rough getting seating but they also have an area outside which should be nice as it get warmer. They also have punch cards your 8 sub is free. The customer service was great, I'd go back. read more

Charleys Cheesesteaks - Sandwiches Near Me - Fresno, California

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soooo good! The best sandwiches I have tasted so far! Super fast and friendly service. I love how they make your sandwiches on the grill right in front of you. Good court is pretty packed, and I went on a Tuesday!! Tis the season!! lol read more

Charleys Cheesesteaks - Sandwiches Near Me - Fresno, California

Food was not appetizing for it being so pricey. Lemonade was good but food was dry and without flavor

I have a dream. I have a dream that one day in Fresno I will order a Philly Cheesesteak with thin, dry meat not unlike a beef-flavored Saltine cracker. I dream of colorless, flavorless lettuce and tomatoes. I dream of paying an extra $2 to put squeeze cheese and imitation bacon bits on my fries. I awoke, and I got everything I dreamt of, right here at the mall. Glory be. read more

Charleys Cheesesteaks - Philly Cheesesteak (double meat) and bacon cheese fries - Sandwiches Near Me - Fresno, California

You know what's great? Samples. You go to Trader Joe's and off in the back someone with an apron has a hot plate and they're making tiny portions of something. It's like appetizers for shopping. Lots of grocery stores used to do this, but I see it less and less. Heck, I remember that it was your right as a kid to have a free cookie when Mom did her weekly shopping at Lucky's or Alpha Beta. They don't really have a whole lot of free samples at the Mall. Unless you count cologne or perfume (and I don't). Even the Hickory Farms at Fashion Fair wasn't passing out little heated nibblets of summer sausage. (And if it's called summer sausage, why does Hickory Farms pitch it as the perfect Christmas gift?) Anyway, I wandered through the food court and some guy thrusts out a plate of little sandwich bits speared with toothpicks. The sample chicken sub was mighty tasty. I think that might have been because it was some sandwich idea he was working on that involved chicken, ranch dressing, cheese, and something else with a lot of fat. I decided to have a chicken club sandwich and continued the happy feeling through lunch. I have to admit, I'm concerned about the "gourmet" fries. You can get them with cheese, with bacon, with ranch, or with all three. Cheesy, bacon, ranch fries?! You'd be lucky to waddle back to your car without having a coronary. I'll pass. read more

Roaches enough said. Fries sitting in a rubbermaid container all day. Food stations look unsanitary. Oh and by the way did i mention the roaches running around the counters and under registers. read more

It was alright. That's all I will say. Just very disappointed in FF's selection at their food court. read more

Charleys Cheesesteaks - Philly cheese steak - Sandwiches Near Me - Fresno, California

Would be nice to be able to reach the restaurant to file a complain about an order that wasnt right but apparently Charley's cannot be bothered with keeping phone service in operation. read more

This is the best mall food ever! Every time I come here I leave one satisfied customer!! I've been coming here for years! Every time I see a Charley's I must make it my meal of choice! Their buffalo chicken is the best! read more

I am always happy with the food here! The subs and fries are made to order and absolutely worth the sometimes lengthy line. Also free soft drink refills, in the mall! Chicken California is mine and my husbands fave though I add raw onion to mine, which they don't charge for. read more

Horrible customer service. The girl that worked the cash register today 12/11/19 @ 650ish (no name tag) needs customer service training. The food is not worth the negative vibes. read more

I love the chicken sandwiches here. I wish they were not in the mall, because I hate having to park and deal with everyone at the mall just to get a sandwich. They're really quick here, and I've never had a bad experience. I also like that you can do the little receipt survey and get fries and a drink with your sandwich on your next visit. read more

My son's favorite spot since he was 3. He loves their philly cheese steak with mushrooms, lettuce, tomato. Never got a bad service or disappointed . read more

Charley's has good philly cheesesteak sandwich. I usually get the cheesesteak and fries or the cheesesteak deluxe and fries. Sometimes I get the chicken sandwich. I go here whenever in Fashion Fair Mall. The fries are ultra hot in temperature. Very loud atmosphere and sometimes hard to find a table. read more

I stumbled upon this place by mistake. I usually don't eat in the mall but was hungry. So a sandwich sounded good and you know what? It was good. Friendly service, well priced and good food. It's what I want mall food to be! read more

Great steak sandwiches, I order the deluxe minus green pepper add jalapeno. The fries are also cook well crispy outside soft inside. Only draw back are the counter staff. They are extremely rude & act like its hard to take your order. We order here twice a week or so, but if they were nicer we would eat here more. read more

Charley's is always fast and delicious. I wish they had a bigger veggie sandwich option but the one that have with cheese and bell peppers is good, just a bit plain. Workers are always so nice and if you do the survey on the back and get the code you can get a free fry and drink with a sandwich. read more

Two thumbs up for this place! Adrian the manager is amazing and the staff are superb. The sandwiches are yummy and fresh. A must stop in this mall! read more