I've been going there for years and watched the business grow. The staff are amazing and it goes to…read moreKate's(the owner) smart decision making in hiring a fantastic staff.

The food was delicious and the bagels tasted fresh. The staff were very friendly and went above and…read morebeyond to make us comfortable even though we aren't local to the area. Absolutely loved it, and will become a staple of all my future NY trips!

Pretty good food but…read more.. Do we really need to have BOTH music and TVs blaring at the same time? I said something and they chose... TV. I should have been more specific: Get rid of the TV! It's not an airport! We don't need to have CNN yelling at us all the time in every public place. I realize your restaurant isn't a library, but the TVs create a terrible atmosphere. It makes me want to leave. I might have stayed longer and ordered more food except for that.

absolutely love their chicken cilantro pizza. it's my favorite from there. can't find anywhere that…read moremakes it but them. the guy who checked us out was great. even gave us free cookies.

Placed a delivery order. Driver got a "flat tire". They failed to notify me until 1 hour after the…read morefood was supposed to be delivered. Complete shit show and I highly doubt that was the real story. If I could give a half of star I would

A bit dissatisfied. I placed an order for delivery via Grubhub for a simple sandwich, which should…read morehave been super easy. It took over 1hour and 45 minutes until I called to see what is taking so long and was told "it should arrive in about 20-30 minutes! (I was only 5 minutes away) I just cancelled it and requested a refund. Never again.

This place is the closest to a NYC bacon egg and cheese. Delicious. They also have friendly staff.read more

Clown show being run by basically a child at the front, staff took zero action to make the food…read moreupon ordering, and the place is not clean making me think there's hygiene/food hazards. Go elsewhere.

That crust didn't just fold--it surrendered…read more From the first slice, it was clear this pizza had no structural integrity. I lifted it, and instead of that satisfying slight bend, the tip just drooped straight down like it gave up on life. The toppings slid forward, cheese threatening to make a break for it, leaving me doing that awkward two-hand maneuver just to keep everything in place. A good crust should have some backbone--crisp on the outside, a little chew inside. This one felt underbaked and soft, almost like it skipped the oven's final exam. Flavor-wise, it wasn't terrible, but texture matters, and this crust just couldn't carry its weight--literally. If you like your pizza more like a floppy flatbread, maybe this works. But if you want a slice that stands tall and holds together, this one's not it.

Came on here for the first time and I was pleasantly surprised. Got the amazing salad with a really…read morenice size proportion it was delicious. They have so many different varieties of pizzas as well as other items to eat. Reasonably priced so definitely check them out if you're in the area.

My wife and I have made Cugino's our go-to spot in Middletown, and even though it's a bit of a…read moredrive for us, it is consistently worth every mile. It's a cozy, intimate pizza shop with just a few tables, which creates a great local vibe where the focus is clearly on the quality of the food and the people. We started with the Vodka Knots and Pepperoni Knots, both of which were delicious, but the main courses really stole the show. We ordered the Meat Lovers Pizza and the Chicken Parmesan, which we paired with the Sachetti pasta. The highlight of the entire meal was definitely that pasta. I've never had Sachetti before, but they are like these perfect little "purses" stuffed with creamy ricotta cheese. The texture and flavor were incredible--a must-order if you visit. What really makes Cugino's feel special, though, is the service. Our waitress, Adrienne, always welcomes us back with such a friendly and genuine attitude. It's rare to find a place that hits the mark on both the food and the hospitality every single time. If you're looking for authentic food in a warm, small-town setting, "know before you go" that this place is a gem!

I've heard about this spot for a while, and I've had their stuffed pizza a few times before but…read morealways after it had cooled down or sat in the fridge. This was my first time actually eating at Cugino's, and spoiler alert: this is great pizza. We came as a family and decided to do it right. We started with vodka garlic knots, fried calamari, and fried mozzarella. The garlic knots with vodka sauce were a huge hit, perfect pairing. The calamari was well seasoned and fried just right, and the mozzarella was hot, crispy, and exactly what you want. For my main, I went with the meat lovers pizza and was not disappointed. It came out loaded with bacon, sausage, pepperoni, and ham, and every bite was packed with flavor. Everyone else ordered their own personal pies, and each one was a win. The biggest thing we all noticed was that everything came out fresh from the oven, and you could really taste the quality in the food. Service was friendly, helpful, and welcoming, which made the whole experience even better. This turned into a great Saturday lunch, and I'm already looking forward to coming back to try more of their specialty pies. 5/5 stars.

Google for some reason won't let me post this; it was written with that site in mind…read more If you're going here to revel in the antics of Samantha and the other cute barmaids, read no further; it seems like you'll have a good time. If you're coming here to eat, though, read on. I was part of a 16-set whose reservations were made *three* days earlier for 11 a.m., when the Switch opens for brunch on Saturday mornings. About 14 of us showed up. When we entered, we were told we had the back space all to ourselves ... only to find the tables had not been arranged for such a large group. We helped the staff, which is to say one of the attractive young women probably among those mentioned by name in many of the other reviews, put them together--by which it would be more accurate to say we did it for her. Said waitress was the *only* person working the *entire* front ... there were a few other people near the bar. And none of the cute barmaids. This young woman had to do *all* the waitservice *and* all the bartending. There is absolutely no excuse for letting this much service fall on the head of a single staffer with this much advance notice. They had *three days' notice* that they'd have a big table at Saturday's open. That's more than enough time to get someone else to come to work. That they did not suggests that someone was too busy writing emoji-laden one-word responses to Google Reviews to let this be brought to his attention, or that it was and he didn't care because he needs a little help making this month's boat payment. If this had been the only problem, I'd have left a generally favorable review. But instead, it got worse. A friend in the group who has plenty of restaurant experience themselves and noticed these same deficiencies ordered some iced tea with his breakfast--only to be told there was none available. Uh, OK ... these things happen. Immediately afterwards, I ordered coffee. A few minutes later our cute barmaid returned, and said with some evident surprise that ... there wasn't any. Really? On a Saturday morning when you advertise and serve an extensive brunch menu, you have somehow forgotten to restock something so basic? This is Restaurant 101. As my omelet was being prepared (it was good ... the food is the only thing that got a star here), the same cute barmaid came bouncing out to inform me that ... there was no whole wheat bread to toast for the side I had ordered. Would white be OK? Yes. But I was beginning to feel like the Switch's business model was the cheese shop in the Monty Python sketch, and did something I would never have imagined myself doing before: announced loudly that that would mean another star off the Google Review. I guess Mr. Owner was too busy keeping up on *his* strategy of responding to every single review in order to intimidate people from posting what might be more generally bad experiences from which lessons might be learned to actually check his stocks, much less order more (However, maybe there's an upside to this ... if people want to shoot each other in the future, there won't be any bullets available). And while this experience was not the fault of the cute barmaid, who I should say I still tipped (albeit modestly), since she was indeed polite and charming and (importantly) apologetic the whole time, especially again given that she had to do all the front-end work by herself, she did make one significant error my restaurant-veteran friend noticed. Another of our number had his drink delivered without the lemon wedge that was supposed to be in it. She (yet again) apologized, and came back with several lemon wedges to choose from ... held in *her bare hands* when they should have been in a bowl or on a plate. This is an actionable health-code violation, and the only reason I'm reporting it here rather than to Goshen is that, for all the aforementioned reasons, I don't want her to get into trouble and get fired. When I told my wife about all this, she said that a) she would have stormed out and gone to Dunkin' Donuts (which, for her, is saying something) when the coffee wasn't available and b) $14 for even a well-made omelet was way too much given this display of incompetence. So, Mr. Owner, if this the "trying our best" you bragged about in your response to one of your other dissatisfied customers (and FWIW it seems like those reviews have become more common in the last year or so), you are falling far short. As Yoda told Luke, "do, or do not ... there is no try". Maybe you should consider hiring someone to actually run the house and just limit yourself to being the social-media manager you have clearly always wanted to be. The Switch Inn? It should be Asleep at the Switch Inn!

First time order and last! Food was AWFUL! Cheesesteak had some type of chopmeat texture, there…read morewas no cheese or onions, fries w/cheese and gravy - no gravy and some type of yellowish cheese & last but not least the crispy wings - NOT CRISPY but CHEWY! This food doesn't deserve a star. I will never order from here again. I was told it was under new management and the food was good. If this is good I would hate to see what they considered bad. STAY AWAY - SAVE YOUR STOMACH!! The response from Josette at Switch Inn tells how bad things are as they got pretty defensive with their comments. I don't file false reviews!!