Cheeseburger good but meat was a little tough or chewy. Love, love, love the fries....will try again for sure.

We've been here at least a dozen times. I don't know why I haven't given them the credit they deserve yet We stopped again today for lunch. As always the service is beyond friendly and patient!! This restaurant is always very clean and everything is well stocked. I never have to go looking for napkins, straws, condiments,etc I got my usual, a bacon cheeseburger with ketchup, mustard and pickles... As always, my burger was perfect!! Hubby and I always share a "little fry" because it's a very generous portion. I love these fries, the perfect accompaniment to our delicious burgers!! I truly appreciate the quality of the food and the consistency!! Very well deserving of all 5 stars!! read more

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This place is an absolute joke. Placed an online order, took me 20 minutes to drive there and my order wasn't ready (no big deal) let them know at the counter and they called it out to the cooks. The lady up front made my milkshakes (only nice person that worked there btw) sat there and waited another 15 minutes with my buddy and still no one informed me that my order wasn't ready. Mind you I didn't get anything crazy just two burgers and a large Cajun fries. I finally went up to the guy at the end asked him how much longer for my order and he gave me a nasty attitude and I told him what the name was and he told me the order had been sitting there the whole time and proceeded to slam the bag on the counter. The fries were ice cold. Five guys do better! read more

Thank you for making my order right. I appreciate your hardwork thanks to the manager for addressing my issue I had. read more

Five Guys - My delicious lunch. - Burgers Near Me - Middletown, New York

Great location. Staff was friendly, helpful, and efficient. The restaurant was clean and welcoming. The burgers, fries, and milkshakes were all great - a tasty and filling meal. read more

Grilled cheese with tomato and double bacon.... Coffee milkshake for days. Don't forget the greasy fries.

The food at five guys is still great and the portions especially the fries are wonderful however it is a bit overpriced, but I guess you get what you pay for . therefore service is good although the fact that they ask you for a tip is kind of funny read more

The burger was okay but the fries were not cooked. I brought it to the managers attention but no one else complained.

I gave 4 star because it got so expensive to buy. But if you have the money food is great but they didn't refund me on my food that took 1 hr past the delivery time. I suggest don't get delivery . read more

Even with us coming in five minutes before close, we were treated with kindness and respect. Food was amazing as always

Always good! When you order you know exactly what you're going to get. Chocolate shakes are always an awesome add on. Fairly quick service for everything being made fresh and good amount of parking. Don't forget to grab some shelled peanuts :) read more

Although quite familiar with 5 guys in various locations nationwide, I and a friend opted to this one as we were road weary and hungry. I decided to try their veggie sandwich since they didn't have a per se veggie burger, such as an impossible burger. I was delightfully surprised with this sandwich. A mouthwatering combination of onions, mushrooms and seasonings that, coupled with their famous fries and a coke to burp on, fulfilled any signs of hunger, sending off to the hotel ready fir a shower and rest. A great go to one the road, or any time your feeling kinda greedy read more

Five Guys - a checkered counter in a restaurant - Burgers Near Me - Middletown, New York

I know a lot people like five guys but just a little to greasy for me , but their French fries were very good

Amazing location! You know the burgers are good when the workers here are always smiling and seems to be having a good time! I mean how can a sad cook make good tasting burgers? I usually get the bacon cheese burger all the way with a dash of Barbecue sauce :) read more

"Holy Over Rated Batman!" I think the craze for Five Guys has died down so all the posters in the store that say "Best Burger 1960" can come down. Haha! I've only been to this franchise literally a handful of times and I've always remembered the burgers being very tasty but grossly over greasy. In this instance I found the burger to be really good with a surprisingly small amount of grease oozing from the burger. On the other hand it was the fries that were soaked with grease when you grabbed them; barf! Needless to say I tossed at least half of the large fries I ordered because it was just grease fries that weren't very tasty. Next time I visit I'll likely just order a burger and skip the fries! This place does have A LOT of seating so if you come with a small group it'll accommodate. read more

I just had a meal from 5 Guys on Rt 211 in Middletown and was happy as usual. For those of you who have never been there here is what to expect. It is a basic menu of burgers and fries, however each burger is made to order. The buns are always..and I mean always fresh. The fries are to die for. However, because they are also made so fresh and without any preservatives, they will get soggy if you leave them in the to-go bag for too long. I remedied this by throwing them in a toaster oven for 3 minutes at 400 to crisp them back up. This rarely happens, but at least you will have a game plan in case it happens to you. Now for drinks. They have one of those soda vending machines where you can choose whatever type of soda you want which is nice. They also sell milkshakes. They are thick too. I am talking about thickness where it makes you use the muscles on the back of your neck to extract the thick chocolatey goodness. They also have other flavors and you can mix together also. My favorite it the chocolate and salted caramel. Warning though!!!!!! If you are allergic to peanuts..do not enter this establishment. They offer to their patrons free peanuts which is kind of awesome..who doesn't enjoy a nice roasted peanut. But they are still in the shell, so there is always shells on the ground and I am sure peanut dust particles in the air. There prices are kind of high. For a double cheeseburger, fries and a drink you are looking at about a $25 bill. Totally worth it though. read more

I just recently started coming here and I am totally obsessed with their farm fresh cut fries. Nothing beats fresh hot, crispy, crunchy, slightly salted french fries served in a brown paper bag. Their burgers aren't that bad :-). I normally get their double cheeseburger with extra mushrooms. I find that I only take a few bites of my burger and always finish the fries first and take the rest of my burger to go. It doesn't help that I nosh on their free peanuts while waiting for my order. They offer Coca-Cola products which is an extra bonus. Their shakes look great and I really want to order one but I am always so full by the time I finish my food. Eventually, I will just go in and just order a shake. read more

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Always enjoy coming here for a good burger and fries. Staff here are hard workers and keep the place clean and running efficiently. I have no complaints read more

I've never had a disappointing experience at a Five Guys before, but this location was awful. At most Five Guys you get a nice offering of fries and condiments, but not overly generous that it's a waste. At this location, they were stingy with everything. I barely got 3 little pieces of grilled onions and mushrooms on my burger. I asked for ketchup and couldn't taste it. I checked and notice there were 2 extremely tiny dots on the bun. Don't get me started on the fries...we got the exact amount allotted to fit in the cup. Nothing more, nothing less. No extra fries dumped into the bag that you would normally get and what Five Guys is famous for with their generous portion of fries. It was just a sad experience. I only gave it 2 stars because the cashier was nice and they did not mess up my mom and sister's order. read more

Typical shop set up. Clean, fast service and plenty of seats. parking outside is a plenty. They have shakes now! the salted caramel flavor is pretty good. The whole staff (5) were women on the day that I went, which I thought was pretty cool. On that day it wasn't Five Guys, it was Five Gals! read more

Great burgers. Not a fan of the fries. The shakes are great as well. It's a very typical burger place that makes a great burger and stocks to What it knows. read more

I and a friend decided to try Five Guys Burgers because of its reputation. I ordered a bacon cheeseburger, regular sized fries and regular sized Diet Coke. Orders came out in a timely manner and workers were friendly. Food was a little pricey. Burger was cooked well and was flavorful, the pickles and tomatoes were fresh, and the bacon complimented the meat without overpowering the taste of it. For the price, however, they should have used actual cheese and not the processed cheese slices. The construction of the burger was unfortunate. When putting condiments on it, it should be put on the top of the burger where the thickness of the bun can absorb moisture and prevent the bun from tearing. The quality of the bun was obvious when the mayo and mustard didn't soak through the bottom of the bun. The fries were cooked in peanut oil without being hard or crunchy and the regular sized fries quantity could easily make McDonald's "supersized" fries look small. One concern: peanut allergies have become almost commonplace and someone with such sensitivities may not be aware and put their health at risk. There were free refills on the soda. The lobby/sitting areas were clean and no food or soda spills on the floors. When using the men's room, floor was obviously cleaned regularly, soap and toilet paper were stocked. One downside is the air hand dryer. As a retired home health care worker, I'm aware that while a hand dryer is efficient and environmentally friendly, most people are unaware that it can actually promote bacterial growth. A little nitpicking as I worked for twenty seven years in the field. Overall a good experience. I give it four out of five stars because of quality and quantity of food. When in Middletown, NY again I do believe I will return. I still wish there was one in Monticello, NY because of distance. read more

#37 They sell one of the best burger I had taste in my life but It's pretty pricey but totally worth it. The people that work here are so nice and so efficient, friendly and servant. I order the Bacon Cheeseburger; the burger was amazing, I got some onions, grilled onions, green peppers, cheese, bacon, mushrooms, all with a1 sauce. All was moist and juicy and perfectly cooked. I recommend you to order the small fries because they are enough. I will come here soon. read more

Five Guys - Burgers Near Me - Middletown, New York

Medium fries $4.51 for a sack of soft mushy potatoes without any flavor. Had to put them in the oven when I got home. Very disappointed. Note that I did not close the bag upon getting in the car. I was excited to eat them and was eating them from the bag directly. read more

Quality Control needed at Give Guys Middletown! Please someone help them get it together as soon as possible. If they are not serving raw pink burgers, they are only serving half the meat... someone must be pressuring the cook to cook faster. read more

Five Guys - So sad, I could not believe my eyes, so I had to weigh it and two patties only weigh 3.3 - Burgers Near Me - Middletown, New York

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I had good experience. Service was very good. Forgot to ask the ATW toppings to my preference. I ordered the bacon cheeseburger. Burger was great, not too dry very juicy. Toppings were plentiful. I have to say there was never a time where i can eat their burgers without dropping one topping! Fries were warm and done! Place was clean and tidy. Always a person scouting the tables. Great experience. Place where i would go on day off. read more

Had a great experience here. The staff was great and my day got better just because of them. The food is expensive but well worth the price. Would highly recommend this establishment. read more

For a fast food burger place, this has to be the best there is. Great tasting burgers, lot of options, and a mountain of fries. The place is clean and the staff did well. I will definitely be back to try a few more combinations. read more

This place is currently my favorite burger place. The bacon cheeseburger is my go to burger with all the toppings. It's burger with two patties and a generous amount of bacon and cheese. You get to choose your own toppings which is great. I usually just go all the way with everything. You'll end up with a delicious and juicy burger. The Cajun fries here are also a must get for me. I love the season. Also it's fried with peanut oil which gives it a good flavor. The soda here is self served with a bunch of different flavors. It's one of those with a touch screen where they have a bunch of rare soda flavors like peach Fanta! The prices here are a bit high for a burger joint though. It can easily be over $15 for a meal with burger, fries and a soda. But I my opinion it's worth it! McDonald's can't compare read more

I can't see or Understand the raves about this restaurant. Tried it twice wasn't please, went back my family and I could have misjudged it but even on the 3rd time is still not impressive. Over priced, dry hamburgers, burned Frank's only good thing it's free peanuts which my niece is allergic. Still very good peanuts. Get Better, fire one of those Guys and improve. Please forgive me didn't want to be disrespectful with my comment. Feel free to contact me I'm always willing to assist. Thanks for responding so fast, I appreciate it. read more

I like a good cheeseburger. Ya know? Hot, messy, a little on the greasy side. Lots of toppings. Maybe some fries and a coke. This place has excellent cheeseburgers. If Yelp would allow the use of expletives in reviews, I would use one for emphasis here. Good bun, big pattie, tons of very fresh toppings. The french fries are phenomenal as well. Not the usual vehicle for catsup. Damn fine fries. Coke machine is one of those serve yourself 5 million combinations of soda. Ok. I'm in. Free refills. While you are waiting: free peanuts in the shell. REALLY good peanuts in the shell. Little paper trays. Take all you want. The guy behind the take out counter asked me if I wanted a paper bag to take some peanuts to go. Seriously? Yes, sir. Nota bene: the employees are EXCEEDINGLY helpful and polite. They must be raised on ranches and trained at a special facility of really nice polite kids with paper hats. I would give this a five [5] star rating. I really would. But my heart belongs to In-N-Out Burger. Until they come east of the Mississippi, I can only dream. But this is a pretty good substitute. Recommended. read more

Wonderful place. Burgers juicy & well cooked. Not at all dry as a previous customer noted. The milkshakes are also amazing. It's so much food between the hamburger & the milkshake, I can never order the fries as part of the meal. However, they are delicious too. All cooked in front of you so you know it's freshly made. A bit pricey but worth it. Enjoy! read more

Five Guys - Enjoying an Oreo shake & the beautiful night. You should try. Amazing! - Burgers Near Me - Middletown, New York

Probably the best tasting fast food burger you can get. Tonight's was good and the fries.. Greasy goodness

Always a good meal. Love that they cook everything fresh. My only complaint has ever been that if you order a cheeseburger in a "bowl," they put the ingredients below the burger, meaning the cheese gets stuck to the aluminum foil top half of the time. Of course, it's only a minor annoyance, but I'd much rather they put all other ingredients on top. read more

Great staff. Very friendly and quick with your order. No complaints, worth every bit of cheating on my diet!!

We are sorry to do this but Five Guys gets a Should Not Eat from us. We were overall just disappointed by our meal. The Five Guys hype machine is on over drive claiming to have the best burger and best fries all around the country but we disagree whole heartedly. The burgers are your classic fast food burgers grease included, but for double or triple the price. There was nothing special about the burger, except the ability to choose all of your toppings which were very fresh. The hot dog was tasty and if we were to go back to Five Guys for anything it would be for the Hot Dog. The fries were mediocre, not the best we have ever had but not the worst. They do however give you a ton of fries which is a nice touch for the price. Five Guys in our opinion is a glorified fast food joint without a drive thru. This is no where close to the best burger we have ever had so we suggest being a bit skeptical if someone tells you Five Guys has the best burger. Feel free to try it for yourself but we warned you. Click here for our full review: http://www.weatethat.com/foodblog/2012/2/25/five-guys-middletown-new-york.html read more

Stopped in for a bacon cheeseburger and fries everything was really good my only complaint is the cook got some extra grease on the foil wrapper so it was hard for me to take the burger out of the to go bag kept on slipping LOL other than that great job five guys. read more

The best burgers ever EVER. Handmade patties with almost any or all the toppings you want. The fries are cut fresh and fried to order. I literally get cravings for their burgers all the time. read more

5 stars for a chain restaurant? Yes this is the only exception. I am a big fan of 5 Guys in general. The burgers are good, fresh cut fries are so much better than frozen fries from a chain restaurant The reason for 5 stars is the customer service at the Middletown location. A customer accidentally (or maybe intentionally) took my bag of food when I didn't hear my # called. I didn't make a big deal of it, I wasn't in a hurry and I laughed it off. The manager behind the counter made a big deal of it. Repeatedly apologized and gave me a gift card for my next visit. Then on the way out, I asked the man behind the register about the music playing. We then had a long conversation about classic rock. Just a great experience read more

I looooove Five Guys in general, but this is my fave location. They make everything nice and quick, never mess up my order, and everyone is super friendly! read more