It used to be great but is steadily going downhill. When I can afford a different service, I am…read moreswitching. I never get the speeds I pay for when it is working and the p8ng is always sky high.

One star rating only because zero is not an option. I don't know how they got an A+ rating with the…read moreBBB, but someone there must have gotten blown so hard they're still pulling their underwear out of their @$$. To say Rise Internet is the McDonald's of the internet service providers isn't exactly true. Dumpster diving would be more accurate and fitting when comparing them to the food service industry. They used to go by the name of Skybeam and their service was just as bad then as it is now. The largest source of their problems (other than methamphetamine addict being a requirement for employment in a technical role) is from them overselling the service and putting more (far more) customers on towers than they are rated for. The last couple of months I had service with this company I used my phone as a hotspot because when there was a signal the upload and download speeds were sub-Megabit. I was trying to change the password to the email provided by Rise. The process on their website was not working. I cannot remember the exact excuse they gave me, but told me in order to change it I would have to give them the new password and they would do it. Yes, they really think customers are as stupid as their employees. They were trying to get me to pay $9x.xx for the last month of service, which I didn't. I was hoping they would begin collection action so I could begin legal action. They never came an removed their equipment. Why waste fuel when you know it is malfunctioning and cannot be used on another unsuspecting victim/customer? TL/DR: Crap service from a crap company. Review edited because I saw they changed their name again, but not a good job at losing name recognition.

Legacy Internet rocks! We live in a so called "dead zone"…read more Not anymore! We had satellite internet with Viasat,NIGHTMARE! Horrible! Never worked. They out source they customer service Dept. To India! Fast install, locally owned company. Fast internet, easy fast streaming on fire stick! HAPPY, HAPPY!

Started off working GREAT, so great that I recommended it to two others who soon got internet…read morethrough legacy isp as well. After about 5 months it all went downhill, consistent internet spikes was paying for 15mbp down and 3mbp up. On a good day I was getting anything from 6-9 down and 1.4 up. On most days it could be anything From 2-5 down and anything below 1 up. This has been a constant problem for the last 6 months and they still can't fix the problem. I've also managed to call their tier 1 tech support, who then agrees that their is a problem with my speeds, and then says it's a tier 2 tech's problem. They then go on to tell me that I will get a call back from a tier 2 tech after and never Do! It's happened 3 TIMES! Really frustrating. They also don't know why I keep dropping connection every 5-15 mins. Update: they tried telling me it may be my router so they've had me straight wired to my pc for the past two days and still the same LMAO. (Picture for proof)

Excellent Customer Service! A1 Rated. From what others have said please Read the fine print on your…read moreservice agreement during time of installation and ask questions if there is something you don't understand. Problems like hidden fees are not hidden at all as it is clearly mentioned in their agreement about the payment processing @ $3 per payment monthly. Which can be simply avoided if checks are mail directly or sent digitally from your bank. By the way most bank offer free digital checking at no cost and is a great way to save on processing fees at most places that have recurring payment. Thanks Again to the Lovely Lady's in the Office and to their Awesome Field Technicians! Will keep using them for many years to come.

We just signed up for service and have been treated very well and with prompt service. If there is…read morea problem with anything, I feel that they would go above and beyond to make it right. It's really nice to have truly great internet. Waxahachie, Texas

ZERO stars Verizon…read morelikes to open up fraudulent accounts and refuse to take ownership or do anything about it. They enjoy putting you on hold for hours on end while they transfer you to clueless employee to clueless employee, with no one caring or knowing what's going on. Having to get an attorney for their crap company. AVOID this company. They only care about money, and will care less about you or anything to do with you.

Traveling through the Verizon rep and I arranged for a pickup at this store. It was Sunday,…read moreclosing at 5pm. Reassured by Verizon the store would have it ready. Arrived at 4:50pm in a rush and was told by the men who greeted us that we'd have to come back tomorrow, because they close in 7 minutes. Verizon Associate Shannon took the time to check her phone to see if our order was in. She told the male (who was an I can't) associates and they literally rolled their eyes at her. They went in the back, retrieved our phone and screen protector and we left out of the front doors before 5pm. All that being said to Shannon, we will bring you a Starbucks coffee next time we come through. You are the only reason we rated you guys with as many stars as we could. Thank you ma'am.

We have had problems with latency and inconsistent speed. AT&T always comes and says all is fine…read more Ben and a team member came to the house and did a thorough troubleshooting--something ATT never does as they're only responsible for service to the house. We have a lot going on with smart devices, many devices, TVs, and gaming. He pinpointed some areas where the devices weren't getting optimal speed, listened to our specific needs, and devised a plan. Value was great and frankly he is likely under-pricing himself. Highly recommend if you have problems with your home network.

From the owner: At RMK Network Cabling - Data Voice Fiber, our mission is to provide top-notch cabling solutions…read morefor outfits of all sizes. We strive to keep businesses connected and productive. Our team of experienced cabling professionals have expertise in a variety of areas, including- Voice, Data & Fiber. From new construction design and buildouts to adding and repairing of existing CAT5E/6 and Fiber cables. We take a personalized approach to each client's needs, working closely with them to understand their unique challenges and develop customized solutions.

I was very impressed with the knowledge and pleasant customer service from Natrica Arnold. This was…read moremy first visit at the Spectrum store in Waxahachie and the team there was very helpful. Sadden to hear that they will be closing next year hopefully it will be a change of heart to keep it open. Thank you James

Do not use spectrum. They don't use conduit or bury wires and had to go to the city and spectrum…read morecame out and put a cloth piece around about 6inches and now we have to fight again for them to come out. If they can't get installation right then I know it's gonna be a hassle with this. The guy they sent was higher than a kite and when called they ignored it. What happens when he's out there driving and causes a accident

If you live in Red Oak or outside of the areas that offer high speed internet like cable or DSL,…read moregive these guys a call. Their service is fast and has been very reliable. They had a few problems at startup, which is understandable with a new system, but I stuck with them and glad I did. My Tech support guy is Germaine. This guy is a class act. I can text him at just about anytime and he will respond and check out the system if I ever experience any problem. Very courteous and genuinely seems to enjoy what he does and believes in the company he is working for. That goes a long ways with me. I was with another ISP, I won't say their name but the initials are RBB. The difference is like night and day. Not only in the support and service but the quality of the internet service and speed. We can have two or three TV's streaming shows and someone playing online games at the same time and hardly notice any slow downs. Try them out. I honestly don't think you will find a better ISP in our area. Even if you are getting DSL, you might check them out. I am that pleased with them so far. Thank you Forefront Wireless, for bringing true highspeed internet to areas where it wasn't a real option for many years now. And a special thanks to Germaine, my tech guy, for keeping me up and running and being so easy to reach and talk to.

I would not recommend for the Red Oak area. Only 2 techs to set up and maintain service. No true…read morecustomer service.

I have been a Nextlink customer since 2016 when I moved to Waxahachie, TX. They have been reliable…read moreand prompt to respond when I have called in or dropped them an email to support. Recently I noticed intermittent throughput issues since a large wind storm came through a few months ago. I reached out to them and felt it might be good to have someone come and look at the antenna and confirm it wasn't loose. The technician, via email, told me that they had determined there was a cross signal between me and the tower where my radio connected. They suggested we have a technician come out and replace the radio with a different model using a different technology, which should alleviate the cross chatter that was giving me fits. Despite their busy schedule due to the storms in the area, they were able to accommodate my availability. They determined a technician would arrive between 1:00 and 5:00 pm and sure enough around 1:30 pm, I received a call from Josh, who was 10 or 15 minutes away from me. He arrived around 1:45 p.m. and had a second installer in tow, I believe his name was Corey or Cody, who was in training. Despite the sweltering heat and the height of the roof, about 25 ft, they climbed on up and determined the new radio would be the best option. They told me it would take approximately an hour and that was okay with me, as I was currently using my phone hotspot to prevent any disconnection while I worked remote. Sure enough, within a little over an hour, they knocked on the door, came inside and replaced the POE adapter and started confirming my connection. The throughput exceeded my expectation, as did the professionalism and attention to detail they exhibited. The two installer/technician's action, attitude androfesionalism spoke volumes about the quality of individuals they employ. Good job, Nextlink. Keep up the good work. Signed, a raving fan!

Date of Incident: October 24 - 27, 2025 Location:…read moreWeatherford, TX (Hudson Oaks Office) If I could give Netlink a negative rating, I absolutely would. On Friday, October 24th, 2025, storms rolled through Weatherford, and my parents' internet service went out. My parents are retired, and everything they do depends on their internet connection. We called Netlink immediately. Their phone system said "call volume is higher than normal" and offered a callback option. We selected it -- no one ever called back. We tried again on Saturday. Still no callback. By Monday, I finally reached someone in "IT support." The representative, who introduced himself as Jet, had a very strong Indian accent. I asked where he was located -- he admitted he was outside the U.S. and was not allowed to say where. After researching, I found out that Netlink contracts all their customer service and IT support out to India (Bhopal, Madhya Pradesh) because it's cheaper for them than hiring qualified support here in the United States. In other words, Netlink cares more about saving a dollar than serving their customers. I spent over an hour (1 hr 4 min) on the phone with Jet, and he still couldn't fix my parents' issue. He couldn't even schedule a technician. I eventually called the main 800 number and pressed the "Sales" option just to reach someone local. When I finally reached a rep in Hudson Oaks, I asked for a supervisor in the U.S. -- and was transferred right back to another person in India! I even called 682-257-4414 and spoke to a dispatcher who told me the earliest technician visit was Wednesday afternoon -- nearly five days after the service went down. That's completely unacceptable. I used to be a Netlink customer myself, but I switched to Starlink, and I'm so glad I did. Starlink has been reliable, fast, and their support actually cares about their customers. When storms roll through, Starlink keeps working -- Netlink doesn't. Netlink is the perfect example of a company that has lost touch with its community. They outsource American jobs overseas, provide terrible customer service, and fail to deliver reliable internet when it matters most. Save yourself the headache. Don't get Netlink -- go with Starlink instead. It's well worth the investment. To make matters worse, Netlink is an American company on paper -- headquartered in Madison Heights, Michigan -- but nearly all of their customer service and IT support is outsourced to India, specifically Bhopal, Madhya Pradesh. The U.S. office handles sales and contracts, while the actual tech support and customer service you deal with are based overseas. They do this because it's far cheaper to pay employees in India ($8,000-$15,000 a year) than to pay qualified Americans ($50,000-$65,000 a year). In the end, Netlink chooses to save money instead of investing in reliable U.S.-based service and customer satisfaction. That's why their support is so slow, frustrating, and disconnected from their customers. In comparison, Starlink has been the complete opposite experience. Their service is reliable, consistent, and built for real people, not call-center scripts. When storms roll through, Starlink keeps working -- unlike Netlink, which seems to go down every time the weather changes. Starlink's customer support is responsive, professional, and most importantly, based in the United States, where representatives actually understand your needs and care about resolving problems quickly. It might cost a little more up front, but it's worth every penny for the reliability, speed, and peace of mind. Starlink proves that when a company invests in its customers and its country, everyone wins.

Good folks; imprecise results with antennas, but they do what they advertise. Recommended without…read morereservation.

Installed antenna pointing in the wrong direction. Overcharged for the antenna. Didn't use a signal…read morefinder, made 3 appointments and he canceled all of them Excuses ran from anniversary dinner, to weather (which was understandable) to having a headache. Each time he canceled, we had to reach out to him, he never called us to reschedule Luckily, a neighbor had a signal finder, adjusted the antenna correctly, and now my signal is great.