I come home t at 11am to a Spectrum contractor in my yard. Internet cable dug up. I'm asking him…read morewhat's up. He's at the wrong address and dug up my cable/yard. He say's he'll bury it before he leaves. He doesn't. He leaves and left my yard messed up. Since when do contractors start digging BEFORE THEY HAVE VERIFIED THE ADDRESS?! I was in the phone and chat and messages with spectrum service and escalation teams all day and they promised to have this fixed immediately. It was not. I've been put off and told that the earliest appointment would be 3 days out. UNACCEPTABLE!!! I'm about to file a lawsuit for your contractor digging up my PRIVATE PROPERTY HE WASN'T INVITED ON. Spectrum..... you better make this right.

The service with this company is horrid. They tell you they will do something, and then they do…read morenot do as promised. Worse yet is the number of times their story changes. I would ALWAYS write down information from this company because you WILL need it. I also really get upset when the company acts like it was something special or beyond normal expectations when they FINALLY take care of you. I hate being told one thing and then it does not happen or when I need to call, call, call to fix issues. HORRID company. As a sidebar...their bill states that they have a State Cost Recovery Fee on the bill. If you look down the bill in the description area the company's notes it says: Recovery Fee - The State Cost-Recovery Fee is not a tax Charter is required to collect from its customers by law, but is a charge that is made in order to recoup money paid by the company for taxes imposed on it. I think a company which makes as much money as they do should be able to pay its own taxes.

It used to be great but is steadily going downhill. When I can afford a different service, I am…read moreswitching. I never get the speeds I pay for when it is working and the p8ng is always sky high.

One star rating only because zero is not an option. I don't know how they got an A+ rating with the…read moreBBB, but someone there must have gotten blown so hard they're still pulling their underwear out of their @$$. To say Rise Internet is the McDonald's of the internet service providers isn't exactly true. Dumpster diving would be more accurate and fitting when comparing them to the food service industry. They used to go by the name of Skybeam and their service was just as bad then as it is now. The largest source of their problems (other than methamphetamine addict being a requirement for employment in a technical role) is from them overselling the service and putting more (far more) customers on towers than they are rated for. The last couple of months I had service with this company I used my phone as a hotspot because when there was a signal the upload and download speeds were sub-Megabit. I was trying to change the password to the email provided by Rise. The process on their website was not working. I cannot remember the exact excuse they gave me, but told me in order to change it I would have to give them the new password and they would do it. Yes, they really think customers are as stupid as their employees. They were trying to get me to pay $9x.xx for the last month of service, which I didn't. I was hoping they would begin collection action so I could begin legal action. They never came an removed their equipment. Why waste fuel when you know it is malfunctioning and cannot be used on another unsuspecting victim/customer? TL/DR: Crap service from a crap company. Review edited because I saw they changed their name again, but not a good job at losing name recognition.

I am sitting in the Waxahachie AT&T store and have been for 45 minutes while they search for my 2…read morenew Apple Watches I bought and THEY had delivered here. No one can find the package. Multiple employees have searched. Then I'm told UPS always delivers to the wrong address. So they go next door to check PetSmart because sometimes packages get delivered there! OMG! Package was never found! Are they running a scam with insurance? Employees Brad- Alexis and Mikey were completely incompetent and uncaring about this situation and threw the poor little guy that was trying under the bus. Now they say they will cancel my payment for the taxes but offer nothing but their word. I cannot believe this place is still in business. Do not come here! And of course no one would tell us the Managers name or when they would be there!!!! If you are the Manager of this store - I would love to talk to you Gave a one star because there were no negative stars!

Walked in to look at purchasing 3 new phones. Were given an estimate of 5-10 minutes and gave up…read moreat the 20 minute mark. There were three employees talking behind the desk and 5 additional employees that came in during that time but no one came back out of the employee area to assist. By the time we left, two customers were being assisted (prior to our arrival) and 5 other groups were waiting.

Tucker's Audio Visual did an outstanding job installing our TVs. He mounted a 75-inch TV above our…read morebrick fireplace and a 65-inch TV in the bedroom, both with zero visible wires and even added a new power outlet behind the TV. His work was professional, clean, and solid. Communication was great from start to finish, and his pricing was very reasonable. We're extremely happy with the results and highly recommend him for any wall-mount or AV install.

Fred was very responsive to my messages. He explained all of the options available and gave me…read moresuggestions on what mounts to buy. He was punctual, efficient, and respectful. I would definitely recommend his services to others.

When u place an order 4 their services, dish makes a big deal about how u qualify 4 an install at…read moreNO COST 2 u only 4 the installer 2 tell u 2 pay 4 some cords yet still lie about associated charges. He lied about the price of the jupiter cords. He didnt tell me y the overall price was higher. Cords were higher than quoted. I was charged additionally 4 organizing wires! How is that not part of the install?! The picture quality isnt HD, they r having contract disputes over local channels, and not every channel or app is included with the highest package!

I have been a customer of Dish Network for about 15 yrs. At first, their customer service was…read moreexceptional, and was always American techs who were easy to understand and very capable. And if you did have a problem, Dish was always responsive and willing to adjust my bill if I had problems. Also, when rates increased, as they did regularly, the CS people would work with you to find a plan that was affordable. All of that has changed. Actually getting thru the mindless questions from an AI generated app, to speak with a human is quite the challenge! And when you finally Do get a person, they are in India I believe, and sometimes difficult to understand and impossible to get your questions asked because the conversations are scripted and if you don't follow their script, you get nothing. Today my service was cut off because I had an outstanding balance. Paid it via phone and was told service back on in 15 minutes. Four hours later I turn on the TV and nothing. Restarted the whole system, but still no picture or sound. After being on the phone for an hour, I finally got a signal but no Guide to see what's on! Tech had me plugging and unplugging everything, and generally trouble shooting for an hour! All in all, I would say Dish Network is definitely not the company it once was. their prices are high and go up continuously, the customer service needs to be completely revamped, and moved back to the US, and if they want to stay in business, they had better take a hard look at exactly what they are providing for $130 per month, that we can't get somewhere else!!

Audio Video Systems installed our home theater system and I highly recommend them. They were…read moreextremely efficient, polite and professional. I am completely enjoying our new system! Thank you AVS!

From the owner: Audio Video Systems is a Dallas audio video company providing audio video systems for home and…read morebusiness. Specializing in Home Theater, Surround Sound, Structured Wiring, Home Automation, Flat Panels, and Service.

This was a great experience. He is a very nice, clean guy, and he definitely knew what he was…read moredoing. Yes, my problem was as elementary as one can get, but it was a problem that I couldn't live without fixing. The icing on the cake was that the price was absolutely reasonable. I had checked out another geek service's website before I found Geekatoo and their price was ridiculous. My problem was with my monitor/graphics, and for the price they were charging I could have just bought a new monitor -- seriously. This saved me a great deal of aggravation I would have suffered by either continuing to try to figure it out myself or going out in the zillion degree heat and shopping for a new one (which I thought I was going to have to do). Bottom line -- Geekatoo is a real blessing to all of us who aren't geek-inclined !!

HelloTech is horrible! Absolutely horrific communication, no way of getting in touch with anyone,…read morethey can't get the service address correct. A complete nightmare! Do NOT ever use HelloTech for service.

AMAZING, AMAZING, AMAZING. Where do I even start. I have used these guys not once but twice on two…read moredifferent homes and they are the only security camera installers I would trust. Everyone at this company is extremely professional. Both Jimmy and Joe are great, they work well together and they get the job done. I couldn't be happier with their work and will continue to use them. Stop looking anywhere else for camera installers. Their professionalism and expertise on what type of cameras to use and placement far exceeds anything you can ask for. There is a reason why they have 5 stars. You can't go wrong with them!! Thanks guys!!!

Very professiona, efficient and knowledgeable. Reasonably priced. Highly recommend.read more

I needed a tv mounted outside and brick and they came out and knocked it out quickly and it looks…read morefantastic! You can't afford not to use MrTvmount!

Mounted 4 TVs and did an awesome job, highly recommend and will definitely use again. Professional,…read moreknowledgeable and efficient.

ZERO stars Verizon…read morelikes to open up fraudulent accounts and refuse to take ownership or do anything about it. They enjoy putting you on hold for hours on end while they transfer you to clueless employee to clueless employee, with no one caring or knowing what's going on. Having to get an attorney for their crap company. AVOID this company. They only care about money, and will care less about you or anything to do with you.

Traveling through the Verizon rep and I arranged for a pickup at this store. It was Sunday,…read moreclosing at 5pm. Reassured by Verizon the store would have it ready. Arrived at 4:50pm in a rush and was told by the men who greeted us that we'd have to come back tomorrow, because they close in 7 minutes. Verizon Associate Shannon took the time to check her phone to see if our order was in. She told the male (who was an I can't) associates and they literally rolled their eyes at her. They went in the back, retrieved our phone and screen protector and we left out of the front doors before 5pm. All that being said to Shannon, we will bring you a Starbucks coffee next time we come through. You are the only reason we rated you guys with as many stars as we could. Thank you ma'am.