Do NOT go here. I used to be at Zip Fitness on Jefferson and then Charter bought them out and moved here. I was never asked if I wanted to continue my membership with Charter Fitness (which I did not bc they were not Zip Fitness anymore and the fee was higher) I never signed any membership agreement with Charter and called to cancel my membership on Feb.1st. On Feb.3rd their 'annual fee' came out of my bank account for $39.00. Then on Feb.17th I went to Charter Fitness to cancel, they weren't even going to give me any sort of cancellation paperwork or receipt, I had to ask for it, and they claimed I would get a refund in 5-7 business days. The next day Feb.18th $22.99 came out of my bank account. Then I went there again and asked about it, they assured me that I wasn't going to get charged any more. Then on March 18th $22.99 came out of my account. Now today April 17th another $22.99 came out of my account. I have paid a total of $107.97 since I tried to cancel. I am beyond mad about this. I never even wanted a membership with Charter as I was with Charter before Zip in the past. They stated on my cancelation policy that I wanted to cancel because of Covid when that was not my reason. I haven't worked out 1 time at Charter but they've taken $107.97 from me. Like when will this end! read more

Charter Fitness - Useless Cancelation Notice when I never signed a membership agreement with Charter. - Gyms Near Me - Crest Hill, Illinois

Pros: friendly staff Lots of machines, big location Not to crowded with gym bros. Cons: Not enough towel racks around the facility read more

Charter Fitness - Weights section - Gyms Near Me - Crest Hill, Illinois

You all are great! Stopped by for a workout since we were just visiting the area. Super friendly staff and lots of space to workout. Saw some comments about "gym bros" but um.... it's a gym and dudes gotta workout too. There were a couple of times I wanted to use a piece of equipment that someone was using for their set but it's too easy to be like, "good to use real quick?" No one was rude so I don't get it. read more

Cons: - Only one squat rack. If anyone besides you happens to be doing legs that day (highly likely), get in line. Doesn't help that it's really the only spot to do deadlifts as well. - Only two stairstepper machines - Infested with D-bags. You know, the type of guys who wear oversized $300 Dre Beats headphones while doing curls in the aforementioned one squat rack. They monopolize the equipment by spending more time talking to their bro chiefs or texting than actually working out. I previously worked out at the Y, and these guys were practically non-existent there. Pros: - For its size, overall nice selection of equipment. I never really have a problem getting a bench or machine, even during busy times. - Friendly and knowledgeable staff. Someone's always available to help you out. And they keep the place pretty clean. - Value--I joined while they had a special going on, so I pay only $10/mo. Even the regular $20/mo is much cheaper than the $50/mo I was paying at the YMCA. Conclusion: I like this gym. You definitely get your money's worth for the price you pay. Granted, there is no pool, hot tub, basketball court, or child care services, but honestly, I never really used that stuff enough to justify the fees when I had memberships at other gyms. The $40/mo I save now goes towards buying more higher quality, cleaner food. Charter is by no means a 5-star or even 4-star establishment, but it gets the job done. If you don't mind occasionally having to wait to use the squat rack or being surrounded by dudes in flaming skull/dragon muscle shirts and backwards baseball caps checking themselves out in the mirror 80% of the time, then Charter is a great place to get your swoll on. read more

Updated: It took several months for this Charter to step my membership down to the cheaper one. One person told me one thing, and another told me something else, and then the manager told me something completely different. We bought an expensive personal training package, and our original trainer bailed on us partway through. It was a month before we could get a new trainer, so we essentially lost all of the momentum we had. The trainer we ended up with, Chris, was fantastic, and it would have been nice to either have had him from the beginning or have been about to start over again. When those sessions were over, we stopped going. We had gotten so fed up with the misinformation we received. When we first went, the club was clean, but over time we noticed things like dried up gum stuck in the cup holders of the treadmills that would be in there for weeks. I would NOT recommend this particular Charter Fitness. ***********Original review, when I hadn't gone there for long********** I started out with the Signature Membership in August 2015, but didn't go very much. In March 2016, my husband stared coming with me, and we were able to drop my fancy membership and get to two basic memberships. We workout three times a week with personal trainer Nate, and have been seeing terrific changes in ourselves. The location is clean and has a wide variety of machines. Everyone I've talked to, both staff and other members, have been super nice. Yes, there are people with muscles, and at first I was intimidated by them, but if you talk with them, they're just regular people and very nice. It's moving into a bigger location in Joliet in a few months which I have mixed feelings about. It will be great to have more space, but this location is currently right on my way to and from work, which has made it very ideal. read more

I've been to quite a few gyms and have spent a lot of money at them. When I decided it was time to join one again, I stopped here first. Very simple place, not fancy. Good selection of equipment and friendly people. I signed up for 10 bucks a month and made an appointment to meet a trainer. The next day I met Nate Swarthout. Great guy with a genuine concern for my well being. I've been working out with him for months now and don't regret a minute. He took the time to get to know me, know my goals and know my limits. He works me out hard and motivates me in a way that makes me want to give my all. Since starting my workouts with Nate, I've dropped two pants sizes and put on muscle in spots I didn't know existed. I feel great. Nate has become more than a trainer, He's become a friend. Charter may be no frills, but as long as they have people like Nate there, I won't go anywhere else. read more

i am consistently impressed with the wonderfully professional and truly caring staff at charter fitness, crest hill, illinois. from the incredible manager, devin to the remainder of the staff, you feel like an appreciated member of the charter fitness family!!!!! a very, very clean facility with all of the machines in tip top condition!!!!!! this is just an incredibly awesome fitness club!!!!! read more

This location pretty much rocks. I go to quite a few locations, and this particular one is managed very well. No broken equipement, The staff is pretty cool, and I love that this gym is soooo clean! They are always cleaning, and I have NEVER run out of towels . 19.99 is an awesome price, and you can even bring a friend. How can you beat that? I just read a review for this location from a yelper that stated that she can't use all locations when you have a membership?? That's WAY wrong because I have used locations in Crest hill, shorewood, oaklawn, des plaines, Logan square, park ridge, niles......I could go on. And I signed up in Chicago! Be informed when you review!! :-) read more

This gym is the bare minimum. Which I'm totally okay with since I don't ever utilize a basketball court, pool, daycare, sauna or fitness classes anyway. The perfect workout place if you already have a training plan. Cheap and efficient. During the spring/summer I usually only make it in when the weather is unreasonable for outdoor exercise...and at $10 a month I don't feel bad about that. read more

I rejoined Cardinal Fitness (now Charter Fitness) through a Groupon deal. Though this gym doesn't offer any classes, there are plenty of cardio and weight machines, so waiting is kept to a minimum. With my Groupon, I received a few personal training session. Greg created a work out that targeted my goals,and I'm feeling the effects. He kept things fun, yet still motivating. (Beware, he is a Packers fan, ew). If you can afford the personal training sessions (as a poor teacher, I sadly cannot), I would absolutely recommend him as your trainer. read more

Don't call this location if you have simple questions, you'll just get attitude. I called for simple yes & no questions (as an existing member) and it was such an inconvenience for Mia on the other end of the phone. Attitude, dramatic sighs, and not helpful at all. So thanks to this call, I will NOT be visiting this location. How they made Mia a supervisor, is beyond me. She is totally lacking customer service skills to say the least. If anyone knows of a charter fitness where the employees have brains & customer service please let me know. read more

Horrible gym. My credit card was canceled, and the monthly fees kept being charged to that card. This was my fault for not updating my payment information. HOWEVER: A few months later I received a collections letter stating that I owe $89.95 because for each returned payment, they charge a fee (around $15) for each time they try to charge your card. My account at this point has entered inactive status and they will not charge me after the quoted $89.95. It is impossible to make a payment on their website at this point as well. However, I see that they are still attempting to charge me, even though it is impossible to make payments since "your account is in inactive status." They are charging a canceled account. I am not paying anything above the originally quoted $89.95, as I did not have an account with Charter after that time. I will take legal action if they continue to pursue this. read more

Zero stars from me, their customer service is appalling! I got a membership in October because the location is close to my home however now they are making me jump through hoops trying to cancel my membership after being harassed by other members (following my friend and I and incredibly rude and sexual comments) they have no corperate number to contact so I'm stuck in limbo dealing with the general manager who isn't doing much either! I will never return to this establishment! read more

Love to workout here because well.. It's right across the street from were I live so it is very convinet and I feel kinda guilty if I don't go. I have it made.. But I'm excited about leg day tomorrow because I'm usually not but I realized in order to get something done that I don't like doing I have to make my self like it. So I'm motivating my slef. The gym is great tho super clean and friendly people. read more

I think the best thing I can say about this gym is that even thought I could go to Lifetime for all the extras I have been a member at this gym since they opened 5 years ago. I moved out here and looked for a gym that I thought would work out well for me and found Cardinal. A world of difference from Ballys where it's easy to get lost in the shuffle. This location in particular is always clean and both the patrons and staff are courteous. Numerous spray bottles and clean towels to wipe down equipment are provided and it is part of the culture so you almost never see anyone leave a piece of equipment and not clean it It's not a meat market which makes the biggest difference to anyone who is truly there to sweat because you're not waiting for someone to get off equipment while they talk to someone. The five star rating will come when they don't allow people on the treadmills or ellipticals talking at the top of their lungs on their cell phones....so damn annoying. This place is perfect for the what a gym is supposed to be...fitness and sweat...no muss no fuss...just the basics with a few perks thrown in like the treadmills you can hook your IPOD into read more

They've changed a lot of things at Cardinal/Charter Fitness. I can now work out at any location I want, and I love it. Glad they changed some regulations! read more

Me and my sister were excited about checking out this place because the price was attractive. We walked in and the guy at the front didn't greet us. There was a couple that came in behind us. He helps them in front of us. He didn't say hello or hello let me get them checked in so I can speak with you. I felt very uncomfortable. He quickly answered our questions and we left. read more

My personal trainer here, Nathan Swarthout, is awesome!! If your looking for an affordable gym and good trainer, he's you're man!

Totally disgusted with the business that Charter Fitness does with members. Not particularly this location but as a company as a whole. I joined last year with a one year contract. I paid all the fees when I signed up. Now that the year has been up I would like to cancel my membership. I called the Member Services and was completely outraged with what they told me I had to do to cancel. They want a written letter why Im cancelling and because I did not cancel within a certain time frame after my one year they are going to charge me another annual fee of $39. That's ridiculous!!! I did not get a reminder that my membership was coming up on a year. Who remembers that?!?!? I have never had such problems with a gym except this one. Another reason Im leaving Charter is they close early on the weekends. In the end, This corporation is a scam and I will never suggest this gym to any one. read more

While using the gym it was nice, and staff was nice as well. I only ever had one issue while I was there. Their treadmills face the front windows which look out in to the parking lot. It's nice you get to look outside and enjoy that. But one day I was on the treadmills and I happened to see my lights flash on my car, as if it was unlocked. My key was in my coat pocket, which was hanging up on the rack in the little nook. I looked over to that area and there was a man just starting to walk away from over there. I turned my treadmill off and went to my coat, my key was still there, so I went to my car and sure enough it was unlocked. I made sue no one was lurking around then locked my car. I went back inside grabbed my stuff and left. I know there are lockers you can use and you can put your lock on them, it's still a worry and very disconcerting that happened. I never really went back after that. Other than that mishap, the place is okay. However, to cancel your membership, you cannot do it over the phone. You need to show up in person. And if you have moved away you have to send a written letter. On top of that, if you want to cancel the member ship any time other than the end of the month, they want to charge you $60. She said I "want them to send me February's bill" Uh- no, really I don't. I would be okay paying the $20 for all of January, but I am definitely not paying freaking $60. I don't understand why we need to be there in person. I signed up online on their website, why can't I do it online or over the phone as well? Not really a user friendly cancellation policy. read more

The place is near my home and would be perfect, HOWEVER they want to charge open credit card on a monthly basis. I don't like the idea of anyone being able to hit me with a charge any time they want. Plus the 10 buck membership isn't 10 bucks. They hit you with a 30 buck charge three months later (that's why I don't like open charges). I asked if I could just give them the entire year all at once without their ability to hit my credit card anytime they wanted and the answer was a big NO. read more

Equiptment is not bad , People that work there a Bit Up tight. I not sure that they have the understanding of what fitness is today ! They seemed a bit confussed in the response I had gotten when my Son put on some focus mits so I can hit the pads as a finishing cardio exercise. It's like 2012 every Gym on the Planet does some sort of Boxing or Areboic Kick Boxing exercises for Cardio ! WTF ! read more

They will sign you up in 3 minutes with a big smile; but to cancel they give you hell. had to go through different channels to do so. I guess you get what you paid for read more