I worked in senior living for the last several years and I cannot say enough about AT Naperville…read more You can really tell they care deeply about their residents.

This is such a great facility for my mother. Staff is very caring and attentive. When my mother…read morewas not feeling well due to a new medication, Patricia went above and beyond (as she has many times) and made sure she was comfortable and able to sleep. She has developed a very caring relationship with her which I truly appreciate.

Living is not like it's proclaimed in the website. Meals aren't 5 star. No…read morelonger provide a dinner roll due to monetary constraints. Shuttle bus no longer is first priority for medical visits. Keep reducing amen and staff but rent increases yearly.

Review for Laurus Home care staff at Storypoint in Naperville, IL…read more "I am a former employee of Laurus and feel it is my responsibility to share serious concerns regarding the treatment of residents. During my time at this facility, I witnessed neglect, verbal abuse, and physical mistreatment of residents. It was distressing to see residents being treated without the care and dignity they deserve. I urge families and prospective clients to exercise caution when considering this facility. The residents deserve a safe and compassionate environment, and I hope that bringing attention to these issues will prompt necessary changes for their well-being." Families and love ones please check on you love one and please find the time to purchase camera equipment for your family member to be installed in his/her/theirs unit.

Nathan and his team were amazing. They are warm, kind and understanding. They took the time to work…read morewith my parents through the whole process. The building looks wonderful after the updates that were made. I love that the medical support is on-site but is also optional and based on what the person needs, not just a medical level to charge the person more.

My 94 year old Mother just moved in to Independence Village in Naperville and so far everything has…read morebeen great. The staff has been super at welcoming her to her new home and taking care of anything extra she has needed. The residents have also greeted her with enthusiasm, support and friendship.

Sunrise is a warm and welcoming place from the moment you walk in the building and are greeted by…read moreAnne or one of the other friendly and helpful receptionists. The rooms are cheerful and the care top notch. It is the little touches that make this so special. Mom was welcomed from the moment we arrived with a welcome sign and a lovely plant and staff coming by to greet her and introduce her to others. They made her feel special, like they were waiting for her to arrive. My Mom lived at Sunrise the last few months of her life. It was hard to have her move out of our home, but Sunrise couldn't have been more wonderful to her. It offered her a nice social life, my Mom was always the life of the party! She enjoyed her friends and finally engaged in a sport, Balloon Volleyball (I think the first sport activity she ever did as an adult). My Mom loved to eat out in restaurants and the dining room was run like a restaurant with a multitude of items to order. The food is good and they were accommodating with special requests. The staff is amazingly kind and truly seem to care about the residents. Jen and Stephanie are the main administrators and they lead a wonderful staff who took great care of my Mom. I would love to name them all but it is about 80 wonderful people!

I have one relative here. The nursing care seems good, and the aides are skilled and attentive…read more They offer many activities, several outside the residence, and it seems like a dignified place overall. The units are home-like, and residents can use the kitchen for baking cookies or whatever strikes their fancy. Nice library, hair salon, ice cream parlor, etc. It seems to be a well-run place and it's cheerful.

It's where you're love one will be loved and taken care of like family. Everyone is there to, give…read moreyour love one the greatest care in love and health. So many activities to do and the food is really delicious and healthy. Everyone from food, front desk to nurses and CNAs are great people.

Excellent Facility where caring staff help residents live a truly purposeful and full lives!read more

I put my sister in memory care there in April 2024.The staff that is in charge of memory care is…read morefantastic. They contact me constantly to let me know how my sister is doing. They are caring, thoughtful, and very efficient. Millie Houston, who is in charge there Is professional and extremely caring. If you're looking for a memory care for your loved one, consider Sunrise they are great there.

We just finished day two of moving Mom and Dad into Sunrise, and feel great about choosing this…read moreplace. We've been looking for just the right fit for several years and know that we found it. The staff is very friendly, accommodating and made us feel like family. We had lunch in the dining room today where Kristen, Patrick and Chef Mark treated us with the hospitality of a five star establishment. We decided very impromptu to have lunch in the dining room with Mom and Dad and enjoyed a delicious meal that was clearly an everyday occurrence at Sunrise. We couldn't have chosen a better home for Mom and Dad.

Words can't express my gratitude towards ascent home care. My father was in rehab and given a weeks…read morenotice of his discharge and suggesting that he had 24 hour care. I had a week to find care for my father, which the other companies I interviewed either needed minimum 2 weeks notice or we just didn't jive. But with ascent home care, they were ready, willing and accommodating! The process with my dad was overwhelming and on his discharge date I couldn't be there. Ascent took the reigns and kept me updated with everything from the time they arrived at rehab to when they were on their way to my dads to when they arrived home. Hey made the process easy. The care workers were amazing and patient with my father and kept me updated with everything going on wth him and supplies he needed. I NEVER had to worry about my dad's care or his safety.I highly recommend this company to anyone who is searching for care for a family member or loved one

We had the best experience possible with Ascent Home Care and their care-takers. My Father-In-Law…read morewas in a nursing home and it was time for him to come home with hospice. The Dr's gave him 7-10 days to live. He lived for more than 2 months with excellent care from Ascent. Our caretaker, Ariel, was an amazing angel that gave my dear Father-In-Law respect, comfort and friendship. He bathed and fed him and gave him massages. He fit right in with our family. He made a very sad time in our lives bearable and actually enjoyable at times. The owners of Ascent have huge hearts too and are hands on. I highly recommend them for home health care.

Jennifer in her role as a Sr. Advisor is very diligent to search for facilities that meet your…read moreneeds as well as your budget. She made the contact with the facility I agreed on for my father and set-up a meeting for me to take a tour & see the room that was available. After the tour she stayed awhile to answer general questions about Assisted Living. She is patient, very pleasant and easy to talk with and has a genuine concern for her clients to find the right facility. All fees are paid by the facility that you decide to choose. There is never a feeling of coercion to choose one facility over another. Highly recommend Jennifer's services.

I contacted Lee Ann when we had to move my mother into an assisted living facility in the…read moreNaperville area. I live on the west coast, so when I flew in we were on a tight timeline. We actually only had one week to get my mother into a facility. Lee Ann spent a lot of time talking with me and accessing my mother's needs and budget. Within a day she had four facilities picked out and tours set up. We were able to find a beautiful facility that met my mothers needs and budget in just two days. They also recommended different agencies that specialize in senior moves and real estate sales. Both Lee Ann and her husband real cared about my mothers well being making sure that we found the perfect fit. A move like this can be overwhelming. Oasis made the transition for my mother and me very easy. I would highly recommend them to anyone looking to find and assisted living facility for a family member.

This is NOT a 'nursing home'!!! It is a senior living facility! There are levels of care that are…read moredifferent for each resident. Some need help with medications, some need help with showering, & some residents don't need any help at all! For food, residents can choose from the main, sit down dining room, or a Bistro, which is more of a grab and go area. There are plenty of seating options & the counter is staffed 'til 3pm with a person making sandwiches, paninis, & pizzas to name just a few of the choices. There is a Memory Wing for special residents and I've not been in there but I do know the staff member in charge of their activities: Caleb. Caleb used to work the reception desk so I saw him more often then. He is one of the most caring & empathetic people who work there. I'm so happy he moved up in the company but I really do miss seeing him when I'm signing in every day!! Truly, it is the people (both the residents AND the staff!!) here that make this place amazing! Starting with the reception staff: Paula, Emily, Patricia, & Noya are SO nice and they're always willing to help if I have a question! The staff that cares for my father is OUTSTANDING! The dining room staff know all the residents by name, and a few of the wait staff have come up to my father's room to visit with him & see his cat! The staff members that assist the wheelchair-bound residents are wonderful people too! I'm forgetting some of them but Bree(sp?), Valerie, & Eleanor, make every day a better day - always with a smile on their faces and a cheerful disposition! The 2nd floor has a small workout room that is usually staffed with physical therapist but open for residents too. There is a salon, a library area, & a "great room" with a big screen tv and lots of seating. There is another room for exercise classes and poker tables, and a room for crafts and Bingo! (Bingo got so busy they had to change it to 2 sessions!!) There is a theater room & they show a movie/TV series every evening, and a matinee every Friday! All of this stuff is coordinated by the Activities Director, Giovanni, and his assistant, Darlene. My father ADORES Giovanni. Gio is the heart and soul of this place!! He is the one who got my father to play Bingo even though my Dad didn't play bingo! Gio got my Dad to attend the Disney matinee even though my 94 year old father doesn't like "cartoons". (In Gio's defense, he is currently showing all the Avenger movies right now - NOT "cartoons"!) Giovanni checks on my dad every single day before going home at the end of the day. Definitely above and beyond the scope of his 'duties'!!! Gio has formed a special bond with my father, and probably with every other resident too! He's just that kind of person. I call him an 'old soul'. He has TONS of vinyl records and he now has a weekly 'musical memories' hour in the theater room. It's in a 'name that tune' format. Music has the power to transport people to a different time and place - but NOT to a different multiverse!!! Storypoint has a small van that fits the residents walkers & wheelchairs, and a Flex SUV- they just took the residents to the zoo the other day! And they have a couple of grocery store trips each week and many other group outings: restaurants, museums, etc. The main person who drives the residents on these trips is Jeff - also a SUPERB person! One resident told me yesterday how Jeff is a great driver and makes everyone feel relaxed, even when coming home from the zoo in rush hour traffic took almost 2 hours! To sum this place up: it's the people here that make the residents lives more enriched during the sunset of their lives. They warm my heart

My family calls our dad's home here "The Resort"!. It's because of the level of comfort and care…read morehere. Delicious meals, a movie theater, a salon/barbor, and so much more. Clean and new facility that is well maintained. But most of all, the people at Atria have treated my dad like a VIP from day one. Kind, respectful, friendly.....I could go on and on. Thank goodness this business model has re-imagined what both independent and assisted living SHOULD be. It's not what our grandparents had to endure. Believe me, we shopped around. A heartfelt thank you to the wonderful people at Atria.

Laurie from Visiting Angels is such a sweet, caring woman. She will help you find just the…read moreperfect care giver for you loved ones. Visiting Angels provides a network of non-medical, private duty home care. Such as personal care, respite care and companion care to help the elderly and adults continue to live in their homes across America.