I LOVE this clinic!!! They saw my two kitties immediately & were able to handle both who are extremely shy around strangers. They are friendly, helpful and professional. They even managed to clip their little claws. WONDERFUL EXPERIENCE!!! read more

Chase Oaks Animal Clinic - They don't do very well in strange places, but they were handled so well & definitely better than our last vet! - Veterinarians Near Me - Plano, Texas

Be aware that the very positive reviews from the past refer to Dr. Sanders, who is now retired. The new veterinarian, Shanti, considers himself a general practitioner, not a specialist. Do not bring a sick dog here. After spending $2,000 and losing four days, he ultimately referred us to MedVet Emergency to avoid further complications. He does not have ultrasound equipment on-site. We had to wait an entire day for an external subcontractor to perform the procedure. He conducted ultrasounds twice in less than a month and increased the price the second time. We were prescribed special food that, we later realized, was not appropriate for our dog's condition, and it made him sick. The staff from Dr. Sanders' time are still as kind as ever, but unfortunately, a great doctor is no longer available when you will need one. Think twice before deciding to take your dog here. read more

I took my senior dog for her routine vaccinations and annual exam here. First time as we recently moved here. They couldn't find a vein and stuck my dog multiple times while she was screaming in front of me. I've never had this happen in all my years of owning her. They excused themselves with her to the back and when they returned they neglected to bandage her up. My dog proceeded to bleed onto me and the floor and herself before anyone gave me anything to stop it. No bandages. No gauze. Nothing. They gave me some tissue which I used while applying pressure to get it to stop. Never coming here again. I'm surprised by all the stellar reviews in this horrid place. read more

Our dogs have been patients of Chase Oaks for 25 years. This includes two dogs initially and more recently a small "bagel" dog (beagle/bassett). Dr. Shanti who recently took over the practice is highly competent in dealing with several medical maladies including Cushings and more recently an inflamed joint and spine. We had to have him euthanized. They were compassionate and responsive to us. When we adopt another dog, we will continue to use them. read more

We had a fantastic experience here. The doctor spent as long as needed with us and explained everything thoroughly. Pricing is reasonable, and the office staff was kind, attentive, and made us feel like they cared we were there. Would highly recommend. read more

I love this place They are so nice to me when I come for an exam or when I am staying with them for a few days. Great people who really care. read more

I chose Chase Oaks Animal Clinic based upon all the 5 star reviews. I had a crisis on my hands with my 3-yr. old mini Schnauzer/Chihuahua that we adopted and didn't have a vet. I can't say enough wonderful things about the people at this facility. I read about Dr. Sanders being amazing, but as it turned out he was off the day of our visit. His relief DVM was Molly Price and she was terrific.; kind, caring, and very gentle w/our little dog who was in serious pain. SueAnne at the front desk was so helpful, setting everything up that was needed and printing up a quote for future medical needs. The warm friendly environment is a wonderful asset when you and your pet are stressed out! I have since had to place several calls due to new issues that arose and I received nothing but kind responses with helpful information. Dr. Sanders himself called me back and, though we have never met, his demeanor was everything described by reviewers. Since I started relying on reviews many years ago, I have yet to be disappointed and thank those of you who took the time to write about Chase Oaks Animal Clinic. read more

Dr. Sanders is by far the best vet I have taken my pets to. I've had pets for over 30 years, have lived in numerous places and have had experiences with numerous vets. He is great with my boys and is very personable as well. Dr. Sanders was recommended by a friend of mine who seriously does not like most people. So I knew he had to be a good vet. My boys are my children so I would do anything for them at any cost! Compared to other vets in the area that I had visited before, the prices here are lower. But even if he had higher prices I would still take my boys there. I would highly recommend Dr. Sanders! read more

My animals go to Dr. Saunders. He and his staff are very friendly. My dog and cats are getting well taken care of there. I really know that my animals are getting really good care there. read more

Been with this clinic with each and every one of my pets, never unhappy with the treatment or service. Incredible and friendly staff!

I can say Doug honestly cares and likes the animals in his care. This was my first experience at Chase Oaks and I could feel how as I talked with him that he knew my animals closely and either took good notes, or he just knew good talking points. that said, billing here is another matter, when boarding two dogs for a week i can promise things can get out of hand quickly. There were a number of tests run that we didn't know they were going to run..(heart-worm etc.). They also found slight ear infections and started to treat them without even trying a courtesy call. Thats kinda uncool. and even little crappy line item charges like "medical waste fee". Bottom line, i trust the dr with their care.. (nothing he did was against their best interest). but, i feel like i went in for a 400 boarding.. that turned into a 1k event, with not even a phone call. and for that. reason I doubt we'll return. read more

There are people who enjoy and are good at their chosen profession and then there are others who simply do their job. Dr Sanders and his staff are the best of the former. From initial intake through the exam/treatment process those I encountered at Chase Oaks Animal clinic were friendly, courteous, and professional. Dr Sanders is the epitome of a vet who "cares". He is knowledgable and gentle with the pets under his care and actually takes the time, and shows an interest in your pet. Likewise his assistants treat your pets with kindness and patience. Over the years we have seen several vets with out pets but I have never been to an Vet's office where both I and my dog felt as comfortable and well cared for as we did on our recent visit to Chase Oaks Animal Clinic - THANK YOU Dr Sanders and staff! read more

When looking for top care for your pet combined with a good bedside manner and common sense approach, head to Dr. Doug Sanders and the Chase Oaks Animal Clinic. We began using the Doc when he first started his practice. It's only gotten better. We've tried another (much closer location), but came back to Dr. Sanders for a better personal touch. The fees are very reasonable. They are 25%+ less than some clinics in McKinney. His staff are always courteous and professional. The place is always clean. When needing surgery and/or medications, the prices are reasonable. The care (before, during and after) are stupendous. When recently having our dog spade and dew claw removal, they didn't charge extra for additional visits or medication. If there were anything to improve, it would be responsiveness of staff. They get back with you the same day, but they're obviously very busy. Compared to others, Chase Oaks is about the same or slightly better. When needing the best animal care, give Chase Oaks a call. See for yourself. read more

Staff is excellent and caring! I've been going to Dr. Sanders and his team for many years. Always such a nice, compassionate group of people there and I just can't say enough great things about them. Highly recommended. read more

Just moved from Colorado and took my 20 yr old cat to see Dr. Sanders. What a wonderful establishment! Everyone was so welcoming and informative. Dr. Sanders is awesome...definitely liked the way he treated our Nigel and so happy to have found a great vet to take our furbabies. read more

Here we are 2018 and I'm still very happy with this practice. I have four fur babies in total now, another two ferals have joined my household, and I can't say enough great things about every one here. I live in Frisco and yes this is a bit of a distance but to me it's so worth it. Andrea at the front desk has always been more than helpful. Even after all these years they are still cheery, willing to help, and Dr. Sanders bedside manner hasn't changed. Im to the point that I can say I fully trust my "kids" with everyone here. Best veteranary practice, ever, truly. read more

Your review helps others learn about great local businesses. We have used Chase Oaks Vet Clinic since 2000. We have 3 cats and we travel a lot. Dr. Doug Sanders and his great crew are wonderful. For over 16 yrs we have never had a single issue. Dr. Doug and his team have cared for our pets like family and as some have crossed that Rainbow Bridge, they have cared for us as we cry and morn each loss. I have never had a vet and the whole office blend and work so well advocating not only for the pet, but also an advocate for us humans as well. Way to go Dr. Doug, Andrea, Angle, and all the dedicated Vet Techs. You have our hearts! Pamm and Brad H. read more

I have been coming to Chase Oaks for well over one year now, and I have nothing but positive things to say about this place. Dr. Sanders is amazing and most of his staff are very knowledgable and helpful. As cheesy as it sounds, they really do treat you like family and pay attention to the details. Not only are they good at what they do, but they're also very reasonably fair with their prices. Dr. Sanders "gets" it. He's extremely honest, fair and knowledgable and doesn't prescribe you meds just to make money. He often suggests alternatives to save you money, and has even cut me some slack (on several occasions) where he feels appropriate. I completely trust him and his advice. This is an example of why this place is so great. I have two dogs and one is a large "guard dog" breed and looks vicious but is a gentle giant. And Dr. Sanders totally picked up on that and trusts my dog. (I've had other vets muzzle my dog just for a check up because of this breeds reputation.) Dr. Sanders really gets to know you and your dog, and makes it a personalized visit. This is the ultimate example of why this place is so great. Dr. Sanders and his staff saved my 13 year old cockapoo's life last summer and I will always be thankful for that. I was told from another vet (East Plano Animal Hospital) that my dog had arthritis and that's why he couldn't walk. Of course I was prescribed a bunch of meds for this. I then took my dog to Dr. Sanders for a second opinion and he knew immediately that my dog had injured his back. Apparently you only have 72 hours before back injuries become permanent and it had been just about 72 hours before we got him to Dr. Sanders. Dr. Sanders and his staff kept my dog over night and gave him steroid shots every couple of hours during the entire night. I was sent home with more steroids and pain pills, and told to keep him crated to keep him as still as possible for a few weeks. Luckily my dog made a 100% recovery -- otherwise I would of had to put him down because he literally could not walk. And that's how I became a Chase Oaks Animal Clinic and Dr. Sanders customer for life. read more

I've taken my pup here a few times and Dr. Sanders really truly cares. He loves his job and you can tell. Any sort of diagnosis, I fully trust him. All of the vet techs here are great as well and don't mind my rather moody Chihuahua. The ONLY reason I can't give a 5/5 is just because the billing. Things start to add up fast and you aren't aware of the price until check out. There are some odd little fees too like "medical waste fee". Just ask questions about costs and such and you'll be fine. But Dr. Sanders is a great vet. I do recommend (actually, I drive a few miles out of the way to see him.) read more

Dr. Sanders is incredible--no other word does him justice. Well-mannered, considerate, caring, and able to answer all of my questions, no matter how bizarre. Highly recommend. read more

Love it here! Very friendly staff and wonderful Dr. This will be our vet from now on!

Dr. Doug is extremely knowledgeable and friendly. He does not try to rush you out the door, or sell you unnecessary products. He makes pets & their owners feel at ease. Dr. Doug supports adopting pets from shelters. The staff is friendly and professional, & Dr. Doug will answer any questions. Fully reccomend. read more

This place is awesome! Everyone from front to back was great. Dr. Doug is the best! The price is fair and they don't try to make you pay for things you don't need. I will definitely be back! read more

17 December 2014 Dr. Sanders and his staff are wonderful. My adopted dog has been well taken care of by Dr. Sanders for 4 years now. His enthusiasm for his field needs to be bottled and sold. Thank you Dr. Sanders. Rosanna and Bella read more

Absolutely not! As an established patient, I called to get my dog an appointment because he was limping. I was fine that they did not have an appointment until the next day. That is entirely understandable and reasonable. What was NOT reasonable was the staffs refusal to ask the doctor a very simple question about the medication HE prescribed. We needed to know if Dog could take it with another of his prescribed medications (from prior vet). That's all - he took a prescribed anti-inflammatory last night. Can he also take a trazadone to keep him calm for the day, so he does not further injure his leg (he has a LOT of energy)? We are pretty sure the answer is 'Yes,' but could really use confirmation from the Doctor. Angel told me she could ask Dr. Sanders in a FEW HOURS, at the end of the day. Girl, it's 8:30 AM! You need a few hours to answer a question that takes less than 2 minutes? Why not call me back between patients? She was RUDE about it too. She said to me, "Well he has other patients!" Really? Yeah, I know he has other patients. Just ask the thing between patients, because Dr. Sanders will know the answer off the top of his head. It's a yes or no question! That is poor patient care, and we will not be returning. I called another vet, who we have never given business to, and the tech/receptionist said, "She's with a patient right now. Can I call you back in a few minutes." They knew I was not their patient, and they were kind enough to answer the question anyway. I would have given Chase Oaks two stars were it not for this incident. Not because there's anything horribly wrong about them, but just because there are dozens of better veterinary practices nearby - larger facilities, accreditation's, better educated staff, and a greater ability to treat a wider range of health problems. Doctor Sanders is nice guy and has a good bedside manner with the dogs, which we liked. He really does seem to care about his patients. He also picks and chooses what he considers to be the best in preventative care, rather than keeping with industry standards. His staff advertises that as though it were a good thing. Literally, our first visit, Angel said to us something along the lines of: Other vets do a lot of things that are unnecessary, but not Dr. Sanders. As though not keeping up with the most current best standards of care in veterinary medicine were something to advertise, and somehow made him better than every other veterinarian out there - you know, the ones who are actually keeping up with the science. He does, however, grind the dogs claws for free at each visit, which was my favorite thing about this place. Doug Sanders seems nice enough, but I also need extremely competent, which includes having a good staff. I've been to small town vets in the middle of nowhere with far more impressive practices. It's a tiny operation, with few abilities, and Dr. Sanders is pretty cavalier about things. Clinic is a good descriptor for the place. To be a 3 star vet in this area, Doctor Sanders needs to hire a staff that can make reasonable determinations, is not unduly rude, and he needs to update his standards of preventative care. To be a 4 or 5 star vet, he would need to expand his operation, become a veterinary hospital, and gain AHAA accreditation. We have moved to an AHAA accredited animal hospital and are very happy with our choice so far. read more

I love Dr. Sanders. He is so kind and patient with my dogs and me. He takes the time to explain things and and be thorough, never in a rush to get me out of there. He is super enthusiastic and engaging. I always feel confident with him and his vet techs. He is very reasonably priced as well. Totally worth driving 15 miles each way to see him :) read more

I've never done this. Heard of "Yelp" but never paid attention. Somehow, here I am so just thought I'd see if my "voice" in praise of everyone at Chase Oaks. Some people/businesses are jewels. Dr Doug's place is one of them. ** Is it OK if I say Dr Doug rather than Dr Sanders??? read more

Dr. Sanders and his crew are excellent. We have used him for many years to treat our Poms and his staff are always kind and very knowledgeable. He is a no nonsense vet and will not overcharge you or recommend anything that does not really need be to be done. He and his techs have a great bedside manner in the toughest situations. Highly recommended. read more

Dr Sanders is highly knowledgeable and skilled at what he does, and a great guy on top of that. He has taken great care of our dogs over the past 20+ years. Take your pets to him for care. You will be glad you did. read more

Dr. Sanders is the best vet I have ever had. He truly loves what he does and sincerely cares about the animals. And he doesn't nickle and dime you to death like most vets do. In fact, he will do his best to keep the cost to a minimum when extensive care is needed. The staff are also very friendly and some will do pet sitting for you (for a fee) while you are out of town. I miss this place terribly because I had to move out of state. I look forward to the day I can return to Texas and have them start caring for my pets again because they really do provide the best care. read more

Dr. Sanders is a rock star in his field. Not only is he amazingly nice he is extremely good at what he does. He has treated my family pets for more than 20 years. I drive a long way to take my pets to see him because they deserve the best treatment available and that is Dr. Sanders. KH read more

We have been taking our cats to Chase Oaks since 2001 and our dog since we adopted him in 2009. We have had nothing but positive experiences with Dr. Sanders and his staff--they have all been a delight to work with! He is very thurough but measured in his approach. Both of our cats have chronic health conditions (one has a cleft palate and the other has an underdeveloped kidney), and Dr. Sanders gave us the pros and cons of treatment and supported our decisions instead of shoving every possible test or procedure on us. He is always upbeat and clearly loves working with pets and their families, and his rates are more reasonable than some other animal clinics we've visited over the years. Even though we have moved away from Plano, we keep coming back! Can't recommend him enough! read more

Like this place! I took my dog to get his anal glands cleaned. Quick and simple!

Dr. Sanders is the best! Our family has been with Chase Oaks for years and I have nothing but GREAT reviews! Dr. Sanders is wonderful to our fur babies. We have watched him hold, love and nuture one of our pups after she had a scary night at an Emergency Clinic. We have also seen him literally lay down in the floor with our 150 lb Irish Wolfhound so he could gently take out her stitches and staples after a major surgery all while gently lovingly talking to her and she was completely enamored with him. Dr. Sanders is also extremely reasonable with their prices and very cautious not to over prescribe or over-test just to make money. He offers ways to save you money as much as possible. He also looks for opportunities to educate especially when you bring in your kids with your animals. His patients with the animals and enthusiasm to share his knowledge is outstanding! It is remarkable every time we take our fur babies in to see Dr. Sanders, he not only remembers details about them, but he also remembers details about each of my children as well. Dr. Sanders is family to us! We are so thankful for him and his staff. read more

We have been taking our pets to Dr. Sanders for over 15 years and have found there service outstanding every time. The staff now feels like part of our extended family. I can't praise them enough. read more

I have been taking my 5 puppies to Dr. Sanders for about 10 years now. He's taken care of one who had staples due to major surgery to get rid of something he shouldn't have eaten; he's taken care of another's "trick knee," and last, but not least, he did major surgery on our old boy who had terminal cancer. He was given a year, but that was about 2 years ago now, and he's still going strong! Being that he is an hour's drive one way, I've tried other vets closer. They have NEVER compared to him! When they say family, it may be cheesy, but it really is true. We trust him completely with all of our animals. One of the best things we have loved is that he doesn't over price and literally tries his hardest to SAVE us money on everything! When you have 5 (and we did have 2 additional cats that he cared for just as well), this means a lot! We call him Dr. Doolittle around our house, and will forever be driving the long way to see him! I couldn't say enough great things about him. I also have to mention that he always takes time with you to ask about your life and to explain EVERYTHING! He is simply amazing! read more