I love everyone at this place. My dogs have always been scared going to the vet but at this place…read morethey r not. I love the fact that Dr only sees one dog at his office and his prices are fair. I have been going to them for 4 years and love it. You want a caring vet and staff go here. Also they r always friendly.

I brought my pup in for a visit the other day due to a slight limp. I called in the morning and was…read moreable to get seen for the first time later that day. My dog got a thorough physical exam where the vet mentioned her slight cherry eyes which I was previously told didn't need to be operated on unless they bothered her. The vet seemed to have a different opinion but wasn't in a rush to schedule anything. Luckily my pup didn't need further evaluation for her leg, but the vet techs handled her very nicely and let me hold her to make her less anxious. This isn't a low cost vet practice by any means, but the cost for her vaccinations and medications seemed reasonable. I will be coming back with my baby!

My dog loves coming here and has received consistent friendly, thorough medical care. They…read moresuccessfully treated an ear infection and keep the rest of her well maintained. My dog loves the staff, and they show much love to her right back. The veterinarians are thorough and professional. We've seen all three doctors, Eddie, and Kelsey - they're all such wonderful humans to be around and trustworthy. They go over pricing and your options each time, which is always helpful to know. It's also a super clean facility.

This VCA location gave me such a great experience from start to finish. From scheduling to the…read moreactual visit and even the follow-up communication, everything was smooth and professional. I was truly impressed. Kyla was so friendly and answered all my questions before the appointment. She made a great first impression and set the tone for what turned out to be a wonderful visit. Montayvia was incredibly warm and compassionate. She explained everything clearly and spoke with such kindness. She even followed up with correspondence exactly when she said she would, which I really appreciated. Eddie has an amazing personality. You can tell he truly loves animals and people. My dog felt so at ease with him, which says a lot. Dr. Sager was kind, patient, and gentle. She took the time to explain everything in detail, offered thoughtful solutions, and gave my dog such attentive care. Her bedside manner is everything you would hope for in a vet. I left feeling so reassured and grateful for the team. This is a place that treats you and your pet with real compassion and care.

I Felt Welcomed when took my 7 month kitten to be neutored yesterday! Clean but Caring Staff!!read more

Greeted with kindness the second my pup and I walked through the door. This location has done a…read morecomplete 360 from my last visit and I will be coming back due to the people and the care my dog got! Dr. Chaung, Janie, and Angela you were all amazing. Thank you for being the reason this place is turning around!

Dr. Brown, Dr. Little, the vet techs, and the front desk staff (especially Laurie) have all been…read moreimmensely helpful, patient, and kind. They've seen 3 of our fur family members (one who has now passed) and treated us and them with great care, compassion, and warmth. They are dedicated, highly skilled and great at explaining any discovered issues and making recommends for treatment. I'm so grateful we found them!

Same day appointments, competent staff & hardly any wait times - all important factors when it…read morecomes to our animal family members.

I like this vet, they are pretty good with caring for my cats. They meds they prescribed worked in…read morestopping my cat's diarrhea However, their billing is not very clear, when I took my cats in for their annual visit, they said that the fecal testing is included, come to find out that they charged me for the fecal testing when I returned a couple of days ago for my cat's follow up ER visit. So weird but I guess that's how it is? I just hoped they were more clear with their billing. I still prefer my old AMC in Forney since their annual visit includes the fecal testing .

ive seen both dr carroll and dr cook.very impressed with all aspects of care…read moreoffice staff is wonderful as well

Five stars doesn't begin to be enough…read more On May 24, my 12-year-old dog, Kozzy--a gentle, docile soul--was attacked by a German Shepherd while we were out on a walk. The dog bit deeply into his face, causing severe injuries. We initially took him to an urgent care veterinarian, where his wounds were stitched, but infection quickly set in. From there, we were referred to a specialist emergency hospital in Prosper, where Kozzy stayed for several nights. He stopped eating, became increasingly miserable, and underwent multiple procedures to remove dead and infected tissue. Around June 1, after four or five days of treatment, we received devastating news. We were told that Kozzy's prognosis was poor, that skin grafts would likely be necessary, and that there was no guarantee they would succeed. By that point, he even had a feeding tube. We were heartbroken and had already spent more than $10,000 trying to save him. That evening, in a state of desperation, I searched online for soft tissue surgeons for dogs and found Humane Animal Medical & Surgical Hospital. Although it was already 7:30 PM, I called expecting to leave a voicemail. To my surprise, Kim answered. She was compassionate, caring, and genuinely concerned. She encouraged me to bring Kozzy in the very next day and told me, "Dr. Carver is amazing. If anyone can help your dog, it's him." The next morning, my husband and I picked up Kozzy and brought him to see Dr. Carver. Before even examining him, Dr. Carver sat down with Kozzy, offered him wet dog food and even part of his own hamburger patty, and simply spent time talking to him. Kozzy is usually fearful and timid around people, but he immediately responded to Dr. Carver. Watching that instant connection brought us tremendous comfort. Throughout his stay, Kozzy was kept in a full patient room, not a kennel. Kim made sure staff members checked on him multiple times each day, and we were welcomed to visit him daily. We brought homemade food and his favorite bed to keep him comfortable, and the entire staff treated him with genuine love and care. Dr. Carver then performed a complex surgery to repair Kozzy's wounds. It was a lengthy procedure that took several hours, but he successfully reconstructed the damaged areas. Afterward, I was able to spend time with Kozzy, comforting him as he recovered. Dr. Carver also placed him in an oxygen enclosure overnight to help support the healing process. Kozzy remained at the hospital for seven days. Today, he has a few scars and a slightly crooked smile, but he is alive, healing, and happy--and for that, we are beyond grateful. The difference between this clinic and our previous experience was extraordinary. Dr. Carver, Kim, and the entire staff demonstrated not only exceptional medical expertise but also genuine compassion, warmth, and constant communication. They gave Kozzy a second chance when we feared all hope was lost. I only wish we had found them from the very beginning. From the bottom of my heart, thank you to Dr. Carver, Kim, the entire staff, and even Zoey, the lobby cockatoo. You will forever be our heroes.

*DR. CARVER IS AN AMAZING DOCTOR** Dr. Carver, NEEDS to replace his entire staff . Staff has an…read moreEXTREME lack of communication and skill. STAFF left an IV port inside my dogs paw . STAFF explicitly stated that 1st after care appointment is free and when upon arrival was demanded to pay. STAFF IS HORRIBLE!!

Highly recommend this team! We have had an amazing experience with tips and tricks for adding a new…read morepuppy to our family. We also had to sadly sat goodbye to our 15 yr old dog here. We have only ever been met with kindness, clarity and compassion.

Kind, caring and the best vets and staff you could ask for. I love the addition of the glow lights…read morethat let you know that a pets is being put down and ask for quiet in the lobby. Very thoughtful!

My 16 year old dog is especially tough to groom. He bites and does not cooperate. Today CoCo the…read moregroomer cut his hair and it looked great! We will be back again and again. Coco Rocks! Thanks 121 Animal Hospital!!!

Dr Bob Morrow is a vet of incomparable experience and heart. We have trusted Bob with our beloved…read morefur babies for a quarter of a century. The staff and facility are top notch.