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    Lucas Veterinary Hospital

    5.0 (6 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Lucas Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Lucas Veterinary Hospital Photos

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    Recommended Reviews - Lucas Veterinary Hospital

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    2 years ago

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    3 years ago

    My dog received excellent care as a first time new patient. The staff are caring and compassionate and took great care of her.

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    2 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    Allen Animal Clinic

    Allen Animal Clinic

    4.7
    (58 reviews)

    Our animals are treated so well there and everyone in the office has been great. We've been going…read moreto them for decades. Their new office is beautiful. I highly recommend them!

    I have been a patient parent of Allen Animal Clinic since the 90's and have always thought they…read morewere the best! The entire staff are kind and considerate. I've had MANY pets, - dogs, bearded dragons, goats, donkeys, they have always helped me with all of them. But it was a most recent horrible decision I had to make to put one of my dog babies to sleep that will ALWAYS stand out as the most important I have ever had with Allen Animal Clinic, specifically with Dr. Balie White. I've known Dr. White through this clinic for about 15 years. Jagger was 14 years old and was having many problems, but the worst were with his legs and calluses on his elbows. Dr. White always helped Jagger (and me) with competency, kindness and compassion that you need for your pets. But It was during her visit to my home on the last day of Jaggers life that I will remember with affection and gratefulness forever. Dr. White was compassionate, considerate, loving and caring to my baby and she really helped ME during this awful time by taking her time to just make a bad situation not as bad. There is nothing that can take away the pain of losing a beloved pet and family member but having someone who really does care makes ALL THE DIFFERENCE IN THE WORLD! Thank you, Dr. White, I am forever grateful for you.

    Mckinney Animal Hospital

    Mckinney Animal Hospital

    3.9
    (84 reviews)

    The person that responded is not the owner. The owners name is Janet. Continuing to not take…read moreaccountability or refund us is typical of this business. Additionally, we requested our digs medical records and they will not provide them. On the morning of our appointment, we dropped our dog off at 8:00 a.m. for grooming. We were not informed at that time that grooming would not begin until approximately 2:00 p.m., nor that he would remain crated the entire day. We picked him up at 4:00 p.m. Our dog is a recently adopted rescue who suffers from severe anxiety and abandonment issues. We have only had him for approximately three weeks. The veterinary team at McKinney Animal Hospital is fully aware of his background and emotional condition, as we brought him in for a veterinary visit immediately after adopting him. Given this knowledge, it is extremely concerning that he was left in a crate all day without food and separated from his family for an extended and unnecessary period of time. Had we been informed at drop-off that he would not be groomed until 2:00 p.m., we would never have left him there for that length of time. In addition to the prolonged crating and lack of feeding, our dog was completely shaved. While he did have some matting, I had already removed several mats myself, and there was no justification provided for shaving him to the extent that they did. When we arrived to pick him up, we were genuinely unsure whether the dog presented to us was ours. His appearance had been altered so drastically that he looked like a completely different dog. He was also acting extremely timid and withdrawn, as though he did not recognize us. The entire experience was heartbreaking. When we expressed our disappointment and concerns, the manager on duty, Pamela, brought the groomer into the discussion. While we were calmly explaining that our dog has anxiety and abandonment issues and that he should not have been left crated all day, the groomer responded by stating that it was "probably because of us" that the dog has anxiety and abandonment issues. This statement was inappropriate, unprofessional, and deeply disrespectful. Although the manager immediately told the groomer she could not say that, the damage had already been done and the situation unnecessarily escalated. Throughout the conversation, there was no meaningful ownership of the situation. Instead, we were told that we had authorized a complete shave, which we absolutely did not. If we had been told that shaving him entirely was the only option, we would have declined the service and groomed him at home. Additionally, we were required to purchase flu shots and a fecal test before grooming could be performed, totaling approximately $120. The overall bill was approximately $250. When we requested a refund for the grooming service due to our dissatisfaction, we were offered only 10% off and a $60 credit. A credit is not acceptable, as we will not be returning. Given the circumstances, this resolution is inadequate. The lack of communication, disregard for our dog's known anxiety issues, prolonged crating without food, drastic grooming without proper consent, and the unprofessional and disrespectful behavior of the groomer reflect a serious failure in customer service and animal care standards. Due to this experience, we will not be returning to McKinney Animal Hospital. I urge other pet owners to carefully consider their options before entrusting their pets to this facility for grooming services. The manager Pamela and the owner Janel took no ownership or accountability for how our dog was handled nor their disrespect or unprofessionalism of their dog groomer. They simply did not care.

    We love the vets here. Truly top of class…read more But, the practice overall has so clearly become a "profit first" business. It's appalling and absolutely unacceptable. EVERY single interaction is them pushing unnecessary services that are obscenely over priced. Even the vets will quietly tell you about more reasonably priced services, to seek out. That tells you a LOT about the management. Clearly the new owners had one thing in mind. Cash profits over animal care.

    Lucas Veterinary Hospital - vet - Updated August 2026

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