The last time I stayed at Chatham Bars Inn I thought it was such a beautiful location, and although I came down with food poisoning while I was there and couldn't properly take advantage of their offerings, I did think that it was incredibly kind of them to take off the second night charge for me since I was sick. Due to COVID-19, I was forced to cancel my Las Vegas bachelorette party and reschedule closer to the wedding which was in Plymouth, MA. I had remembered how beautiful Chatham Bars Inn was and decided to book my bachelorette there from Tuesday through Thursday on the week leading up to my Saturday wedding. We paid about $420/night for one of the cottages since I was going to have my puppy. They charged me about $40 per night for having my pup there. the lady on the reservation line told me one night would come out the day of booking the reservation and the rest when I got there, which wasn't true-the entire thing came off on the day I booked-as an FYI. We got there around 1:30 PM and they weren't able to check us in until later so they said they would call me when our cottage was ready. We headed downtown and the valet guys upfront or so incredible. They gave us their card, and give us some recommendations on what to do downtown and how to get there. We ended up grabbing lunch at their beachfront restaurant while we waited for the call that our cottage was ready. Once we were able to check in, our cottage was adorable. The lady at the check-in said that they had upgraded me. I wasn't sure to what because our cottage was super small. I told them before hand that was my bachelorette. When we got to our room there was chocolate covered strawberries there waiting for us which was nice. We really liked the positioning of our cottage. Although it was pretty small, it was right by the hotel and Cabezo in the middle where they do grab and go breakfast and complimentary coffee in the morning. There was a few times that we called down to get some stuff and they kept saying that they would bring and never did, that was kind of frustrating. They were overall, quite friendly about me having my puppy there accept at the pool and for breakfast on the last day. They said that she couldn't come in to the breakfast that was indoors. Prior to that day we were eating outdoors but we couldn't get a table that day. Overall, I didn't really think that CBI went out of their way to make it very special for us, but everybody was nice, and I couldn't help but think there was sort of a judgmental aura around us being there. Maybe it was just me being sensitive, but my girlfriends agreed.We were all older and we're not looking to party on the bachelorette, just relax. we dined at all of their restaurants, went to the pool, went to the beach, took advantage of most of everything they offered excluding the spa. It is a beautiful location with a private beach and good service. I travel for work year-round so I'm used to having a different type of treatment when staying at a hotel so maybe my expectations were too high. read more

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Very good dishes at Stars. The crab dip was great. Maybe a bit more bread to go with. Obviously cant beat the view. read more

Chatham Bars Inn - Views - Hotels Near Me - Chatham, Massachusetts

The location of this hotel is BEAUTIFUL, right by the shore, but the inside is really lacking. It looks like this place hasn't been updated in quite a while, and our room was quite old, and felt a bit musty. Overall for the price we paid (~$400 per night, goes for higher than that during peak season I believe), I expected something a bit nicer. read more

We visited this resort for a work function. Upon arrival we found out that our reservation had been inexplicably cancelled. Fortunately they were able to find us a room and I thought the service would be good from here on out. I was wrong. First, if you try to speak with the concierge from your room, good luck! We left a message and called several times...no luck. The front desk wasn't terribly helpful about helping with activities outside the resort either. Next, the restaurant was ok, but they treated my wife and kids so poorly. My children are seasoned travelers and very well behaved in the nicest restaurants all over the world. However, I get it...you don't want kids in your nice restaurant. My wife specifically asked if the restaurant was suitable for kids and she was assured it was. I think they forgot to pass that message along to the waitress who was extremely rude and dismissive. At the end of their meal, where they were not offered the specials, standard bread for the table, or refills on their drinks, my wife had to flag down the manager for the bill. She explained the poor service and he ended up apologizing, but the damage was done. read more

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Only commenting on the drinks from the bar - drinks are weak -lacking liquor beer glass warm so beer was warm -margarita didn't taste like a marg, lemon drop martini no lemon taste. Wasted 120$ on 7 drinks read more

Just arrived, here for a few hours and already disappointed. The inn itself is very nice and has great scenery. The hospitality has a lot to be desired and unfortunately soured the start of our trip. We booked with American Express Fine Hotels and Resorts. We look to book hotels that fall under this offering as we have always been treated at a level beyond expectations no matter where we go. We arrived here however and this was not the case. Upon check-in at 3pm, we were told room was not ready (Amex states 12pm check in, when available), ok fine the room was not ready. Got into our room at about 4pm and were told no Amex complimentary upgrades were available because the hotel was "nearly at capacity " as a wedding was going on. They stuck us with a smaller room with a view of the parking lot. Upon calling down to ask if an upgrade would be available tomorrow or the following day (we are here three nights) I was told they would note my request on my reservations and let me know if they could accommodate. I received a phone call a few hours later from the lobby again stating that the hotel was "nearly at capacity" and the amex upgrade tier was unavailable. However they did of course indicate they have rooms available at the non amex upgrade tier that they could give me for an extra $800. I'm reading this as we don't have any rooms we are willing to upgrade you to, we will blame this on capacity issues but if you want to pay more money we will happily accommodate you. I wish they didn't even give me another call as this just left a really bad taste in my mouth. Hopefully the rest of the stay is pleasant. Will update this review upon checkout. read more

Lots of areas to sit. Very nice decor. Great cocktails. FYI - parking is confusing, park across the street. read more

Chatham Bars Inn - Grapefruit Martini, Old Fashioned - Hotels Near Me - Chatham, Massachusetts

The views and landscaping of this hotel are truly luxurious. The staff is what set this establishment apart. Their hospitality and attentiveness are unmatched! From the moment we stepped inside, to the dining experiences and room service, everyone treated you like family. We will definitely be back to spend a summer here. Also thoroughly enjoyed the food here and very comparable prices to the rest of Cape Cod. read more

Stopped for lunch - splurging for hubby's 70th. Lovely setting on high porch overlooking the sea. Amazingly great staff! Food was disappointing for the price. Husband ordered jumbo crab cake for $21. One small crabcake! Mussels were small and sometimes almost empty shells. Kale salad was very good as was french onion soup. Expensive but delicious cocktail. Go for the ambiance! read more

My daughters gave their mother (my wife)a gift of a prepaid one night room at the CBI for Mother's Day. When we checked in I was asked for my credit card in case we charged anything to the room. Fine. Nothing was charged to the room. When we checked out we were told everything was paid already and we were all set. I was shocked when a $945 charge from CBI on my credit card. For 3 days I called the accounting department at CBI. No one in the accounting department answers his/her phone. Everything goes to voicemail. No one returns calls. Finally resolved, they charged the wrong credit card; they charged for 2 nights not 1; and, the voicemails in accounting were never returned because the girl in accountIng was out sick. This is how a Five Star Hotel works? I sent email to manager expressing my disappointment and frustration with CBI. Guess what, like my countless voicemails, no response. read more

We had a girls get away, some teachers in need of some time off. The charms bars inn was the most amazing trip we have ever taken. The staff goes above and beyond to make sure that you are happy and comfortable. We had the most relaxing and amazing stay. The rooms and views are stunning even in the off season and the amenities provided are 10/10. read more

Authentic seaside inn , unique style and pretty comfortable cottages to stay in for few nights !

This is a review of the beachside restaurant and bar, we did not stay at this resort. It is a very appealing resort from the exterior to the views at the actual beachside dinning area. We had a plethora of drinks and the lobster nacho appetizer on this occasion. Although the waiter told us the nachos might not be enough for our party of 6 to split, we did not even finish this shareable appetizer! It had an ample amount of lobster (not more than expected but sufficient for a $31 cape resort lobster starter). We were seated quickly and the overall experience was very pleasant. The views from this location are very nice and we enjoyed the drinks which were strong and worth the price. The wait staff was very kind and attentive. Assuring no one went on with an empty glass. Very nice place with top dollar views. read more

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I grew up spending the summers in Chatham and drove by this hotel many times. I always wanted to have a drink in the summer at the CBI. I was moving to California in August, so on my Memorial Day weekend trip I decided to visit this establishment. My husband and I went around 7pm on a Sunday night. The crowd at the bar was a bit snooty. We took our overpriced drinks and sat out on the Adirondack chairs that overlook the water. It was a nice place to sit for an hour and relax. I think most people would enjoy experience as long as they are prepared for the prices ahead of time. read more

We were looking forward to this vacation. The bathroom in our room was dated and not up to standards of a five star hotel. It had mold on the shower curtain and dirt in the corners of the bathroom. But that wasn't the worst of it, we had crazy people in the next room from us, shouting for 2 nights in a row and threatening to kill each other. The hotel did nothing!!!!!! I was disgusted and scared but it being August high season I could not find another room. read more

Chatham Bars Inn - This is the tile in the bathroom - Hotels Near Me - Chatham, Massachusetts

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This is my favorite spot on cape cod. Love sitting outside with drinks and good food. read more

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This review is specific to the Stars Restaurant where I made a reservation for my wife's birthday on 8/13/21. The service was horrible. I had an 8:30 pm reservation and initially the service was good as we received a drink order , bread, and salad in a time frame that you would expect of such a highly rated restaurant. After that the dinner went completely down hill as we did not see our server, or anyone else, for over an hour. We would have left, and should have, if we weren't starving. Our server finally showed up after 10 pm to take our dinner order. We were offered dessert menus around 10:30 pm but declined . There was only one other party in the dining room when we left at 10:45. Really disappointed. To their credit the management at the Chatham Bars Inn did reach out, via email and a phone call, soon after this review was posted to apologize for our experience. read more

I don't get it. I've stayed here twice now and while the views from the main building are beautiful, that's where it ends. The good: Bed is comfortable. The not so good: The clientele is - for the most part - insufferable. The room is somewhat dated and there is foot traffic right outside your window (don't forget to close the blinds!) The service is either good (mostly at the valet) or unreasonable. Check in at 4pm wasn't adhered to on my first stay and I was late for a board meeting reception. Check out is at 11am and on my second stay I was waiting for a meeting to begin and was not allowed to sit on the porch and order coffee. As an alternative I was given coffee in a paper cup and set to the lobby. For between $500 and $1500 a night, there's got to be a better way to treat guests. I will continue to visit if work requires it but definitely wouldn't spend my own money here. read more

Lovely spa and service but felt pricing once in a service should be more transparent. I had a massage and women asked if I wanted my eye brows done. They needed it and it would save me time later. I was shocked at service desk once leaving an eye brow wax was $45!! That seems extremely steep. I am not from a fancy area so maybe I just didn't know but I typically pay $8...so even $20 seems fair but $45?!? I think they should have said the cost when I was asked. As I would have declined the offer. read more

Do not waste your money We thought we would actually see the clam bake- not at all We were not told anything about it when we made the reservation We ended up getting a mediocre buffet with prime rib(? That is what you pay $59pp for. ) If we wanted clams it was an extra $22 I thought That's what I signed up for was the clam bake The clams were so sandy we couldn't even eat them My daughter got lobster for an extra $60 & was nothing special. Typical buffet salad bar the corn was ice cold the dessert was cheap brand of ice cream & a no taste peach cobbler. So very disappointed!!! read more

This review is for Stars Restaurant. We are also staying at CBI right now.... But had dinner at Stars last night and the service was absolutely terrible. Took forever to even get a server and dinner took so long between courses. Over $500 spent for dinner on 3 and it was awful. It was also my sister and mom's birthday and they did absolutely nothing. That was all ignored. I hope the next two days that we are still here improve a lot. read more

This was my first visit to Cape Cod and this hotel was simply gorgeous. We went at the end of October so it was the "end of the season" as we repeatedly heard, but the weather was perfect and as crisp as you could wish for a calendar-like Fall weekend. The beach, the room, the location were all A+. The service was a little reserved but it is probably regional. I can't wait to come back when it is "in season"! Lovely stay. read more

This is our first time in Cape Cod. We booked Chatham Bars Inn through Amex fine hotel collection. We stayed at Chatham Bars Inn for two nights, one on my birthday and the other for my baby moon. I can totally understand why there are many extreme ratings for this place. It all depends on who are welcoming you to your stay and how careful the check-in staff is. I'd give 5 star rating for my birthday and 2 star for my baby moon, even they are simply a few days apart, the level of service is completely different. A few highlights to this place: 1. You got plenty staff around you, right from the valet parking, check in, concierge, to staff at dinner tables or grill bar. You can always find someone if you need anything. (Unfortunately they sometimes don't fulfill your need in time) 2. Great location and beautiful view: you got private beach and swimming pool. 3. You got the hotel shuttle and car service. 4. Marlyn is the best: she served our breakfast on Jul 1st. She showed sincere care to us and she constantly checked in with us regarding our food. A few things that annoy me during my stay: 1. We were notified our room is ready, but when we started to settle in some staff came in and performed room service (tucking bed, etc.) 2. We have a 4pm guaranteed check out, some staff walked in at 2:30pm despite we said somebody is in, to get ready for the next guests' stay. They were hanging around our place for the next hour or so just to wait for us to get out. This makes us very uncomfortable. 3. We wanted to go outside at night and we needed a flashlight. The one in our room was out of battery. Along with that we also requested umbrella and slippers (which were provided during my birthday stay), concierge said they'll send someone right in. After waiting for 15 min, we decided to visit the main inn and spoke to concierge ourselves. At this time, concierge said they'll be ready in an hour. The umbrella, flashlight and slippers never arrived... On the plus side, concierge did send a bottle of wine to apologize, but the things we requested and needed the most never came! 4. For lunch and dinner at this place, nobody ever asked for dining restriction, which surprised me. 5. Upon check-in, nobody asked for special occasions, and they'd forget the Amex benefits if you don't remind them. We've travelled a lot and we stayed at different places. I'd say this place is pretty inconsistent in their service. One day you come across with an experienced staff and they'll bring you to the nice table with great view for dinner, next day you'd meet with someone who doesn't care at all and just want to get the check in process over with. read more

So I will start off by saying the staff at this resort is amazing and the location is absolutely beautiful. Nevertheless, it seems whomever owns the resort may not be investing the proper cost regarding upkeep of the hotel and cottages. The resort rooms need work and lack attention to detail: rusting, stains, beyond the normal wear and tear. Even the crib that was provided had caked debris/dirt/rust along the edges. It's really disappointing when you consider the cost to stay here during the summer. Guests end up paying upwards of 1k a night (on the low end) expecting a 5 star resort but receiving 2.5 star accommodations. It's really unfair to the employees who are giving their absolute best. read more

Simon never responded to my request for any renumeration to compensate me for the issues incurred during my stay As per my previous review i am very dissatisfied read more

Slow service & weak drinks Went to get drinks and apps today and it took over 30 min to order and get drinks once we got our drinks we asked for straws and it took another 15 min to see him again. After that we didn't get straws so we got them ourselves. The mojito was weak and basically water and mint. The waiter never came back and when he did we just asked for the check because we had been there long enough. The people next to us seemed irritated and complained about poor service too. read more

Stuck up staff and rude waitresses. As someone who dines frequently in NY and CT I am experienced with waitresses who have an attitude but, these people took the cake. What is up with making them all wear identical preppy clothing? Also- don't have a wait list if your waitress is going to be a bitch about seating you late. As an ex waitress, don't you want the extra money? You get two stars for atmosphere and for reputation. But otherwise food was mediocre at best (you can get it anywhere nothing that blew me away, also very rude about allergy requests, and it's like the chef forgot the importance of salting his foods) and service was *attitude* central. Also, their wine list is embarrassing. They served flat prosecco TWICE. read more

We sat in Adirondack chairs overlooking the bay. You can not beat the view. There was no chef the night we visited so the menu selections were limited. My spouse and I ordered lemon drop martinis. Not sure what was in drink but they were sub par for a $20 price tag. My son and niece ordered dirty martinis. The drinks were returned 3 times. They had a lemon taste. Not sure bartender knew how to make this standard cocktail. For the prices charged- there should be a top notch bartender behind the bar. read more

My experience here has consistently been phenomenal. The food has been spectacular, the service is welcoming and informative, and the location can't be beat. From the moment I arrived with my family, we were treated like royalty. The front desk was courteous and efficient despite the ongoing difficulties with CV-19., and the concierge offered some great tips on local area activities...can you say "Great White Shark Expedition?!?! (Too bad it wasn't available during our visit). The dining reservations are in high demand, due to the virus, so we had to eat outside our desired schedule, but that's to be expected. If you're looking for a true Cape Cod getaway, (and are willing to pay for high level service ) then you should check this place out. read more

We eat at the Beach House Grill several times each summer. It is a lovely location with both beautiful grounds and views. We acknowledge the last of help across Cape Cod, and that was not the issue. The food and drinks were as mediocre as they have ever been. The menu is greatly reduced, which is understandable with lack of kitchen help, but the food was bad. Burgers were dry with little flavor and the chicken bacon wraps we dry as well. Our drinks seemed to have little or no alcohol. Service was good. read more

I came to the veranda with a group of friends for an important birthday celebration and we waited over two hours for our dinner. When we asked the staff what was going on, we were given no explanation. We were offered complimentary bread and butter and a slice of cake for the birthday girl as compensation. When we asked if we could switch the slice of cake for a different dessert we were told they'd have to charge us for it. The wait staff was kind and apologetic but the lack of flexibility and compensation for an important dinner was shocking and honestly, completely disappointing. read more

I am at the bar and grill. I ordered the pea hummus. It came topped with a cup of oil. Come on...really??? A drizzle would have been fine, but there was oil everywhere!!! In the bowl of hummus and all over the veggies! Peeved a bit! Yes, peeved! Waiter was okayah. The food runner was great!!! Runner = kind, accommodating, helpful!!! Husband says fish and chips were good, as well as oysters. If the chowder had been better I would add one more star. Also, one HUGE plus, they lets us sit outside to accommodate the babies. ( aka, our pups) read more

I live in Chatham and booked a table for 7 at the CBI Beach house Grill to celebrate my granddaughter's 16th birthday. The only reason I am giving this rating 2 stars is because our server Carlos from Croatia was excellent. The food was just terrible and soooo overpriced. Mind you, I had my daughters wedding at the CBI 5 years ago and they did a magnificent job. But this dinner was embarrassing. My 10 year old grandson ordered the "fruit cup" for his appetizer. For $8.00 he got 2 slices of watermelon stuck into a ramekin. The 4 children ordered chicken tenders from the kids menu. There was barely any chicken!! Just breading!! Now onto the adult meals... my son in law and I ordered the swordfish with crab and corn. I have NEVER been served such a thin slice of swordfish. And the topping of corn and crab was just that, corn cut from the cob mushed up with some crabmeat. Great for my father who has no teeth but come on now!! Oh, and the veg/garnish was a half of a slice of tomato with some parsley sprigs on top. I felt totally taken advantage of and can understand now why the restaurant was more than half empty. read more

Went off season. Reservation assured me no problem for early check in. Arrived early afternoon told to come back in two hours. Dining room staff congradulated us on anniversary number 50. A comp beverage or app would have been nice. read more

We came with a party of 8 for a reservation. We didn't get a waitress to our table for 15 minutes and she took 40 min to get our drinks to us. And brought half the apps in the meantime. We needed something but no one was coming over so we asked a host and she replied "I'm not your waitress" we ended up saying something and they took off $20. Not coming back. Mind you it wasn't busy read more

Always wanted to stay here but doesn't make much sense as I have a house in a nearby town in Cape Cod. We frequently come here for meals and are usually not disappointed. The last time we had lunch on the Veranda Deck (our favorite spot on a nice day) the food was a bit off but the meal was still good. I ordered one of their 'signature dishes' ... the type you see every table order because it looks so good. This would be the mussels appetizer. (I had this as my meal) First of all, the table next to us ordered it and it looked like they got twice the amount of mussels as were in my dish. Sounds a bit like a child, "He got morrrrre than I diiiiiiid ...." but my portion was fairly pewny next to the heaping bowl at the table next to me. Consistency ... A few of the mussels still had the 'beards' on them, which is fairly inexcusable at almost $20 per portion. The beard is the little tab with black 'fur' on it which is usually pulled out in advance during prep. They also skimped out on the bread, putting in one small piece of bread that was toasted to the texture of a crouton. I'd much prefer a few pieces of crusty French bread to sop up the remaining broth. I've had the burger before ($25 ... which is almost Beverly Hills Polo Lounge pricing) which is locally sourced and was very good. Also I've tried the Cobb salad, which wasn't particularly memorable. I don't know why, but it is impossible to find a good salad in MA! Maybe I've been spoiled in CA. The real star of the show is the view ... the Veranda looks out over Chatham's picturesque dunes and ocean. You really don't find too many views like this on the Cape because of the elevation. Everything is very classy ... the servers try to be first class ... and they have decent selection of craft beers and wine. (Although only one beer on tap, which is a bit odd). To those who complain about the price ... consider it an 'entry fee'. When you come here to a restaurant, it's really a welcome escape from the Cape Cod tourist area crowds. While a lot of seafood restaurants (which are not much cheaper) have long lines, screaming kids, drunk adults, etc. the crowd at Chatham Bars tends to be a little classier and more refined. More quiet. Plus, most of the food is locally sourced (they just purchased a local farm) so its fresher and probably grown/picked with more care. I'll buy a $25 cheeseburger any day to get away from the noisy crowds. Valet parking only, which is a bit of a drag. I cringe when I see a high school/college aged kid parking a $90,000 car ... but the valet is free. Make sure to tip well ... these kids are living out on the Cape for the summer and need beer/money ... party funds. We've all been there. One thing I like about Chatham Bars is that they aren't prickly about non-guests eating/drinking at the resort. A lot of similar places might discourage people who weren't paying $500 - $750 per room from eating/drinking on property. There are precious few luxury resorts on Cape Cod and a lack of fine dining options. read more

It's unfortunate that I have to write this but I used the "complimentary valet" service at the Chatham Bars Inn, Chatham, MA last week (June 20th, 2024) to meet friends for lunch. I was parked for about 2 1/2 hours. I got my car from the valet and left the parking lot. I realized that my professional grade camera was missing from my car. There was no evidence of anyone trying to break in so either the door was left unlocked or the valet was the only one with access to it. I contacted the hotel, where one of the employees told me that the car could likely have been left unlocked and they apparently don't have any security footage of where my car was parked. I filed a police report. The hotel has denied any wrongdoing, refused to compensate me in any way and says that their policy is that they're not responsible for thefts, even though they said that the car could have likely been left unlocked. The hotel is located in a beautiful area, the parking lot is not large and you would make the assumption that your car would be locked and valuables are safe but apparently they're not. Just know that if you're a guest and anything of value goes "missing", the hotel will refuse to take any responsibility for it. read more

Came to Cape Cod hoping to run into a member of the Kennedy family, but no luck. Instead, had lunch here with my family. I wasn't able to try anything special on the menu because of dinner plans, but had the clam chowder which was very tasty. Also, I had a large glass of fruity sangria, yum! Beautiful view, extra friendly staff and nice vibe. I would like to return and try some a little more substantial than the chowder, and who knows? Any takers?? read more

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The hotel was super nice and had a pretty look on to the cape! Although I had ordered the stake and was not very good. I recommend the hotel part but not the restaurant. read more

Classy, high end Inn. Great waterfront restaurant called Beach grill. Plenty of waterfront Gazebos for cozy times. Perfect pour Martini served in a steel container. read more