lousy service, just tried to return a small light bulb but they didn't take the return because the…read morecardboard packaging was ripped. if you don't take returns on ripped packaging, make packaging you don't have to rip to get the product out. teller was grumpy too!

The item I was looking for was first searched on the website…read more The price was fair, called Baskins to see if in store for pick-up, gave product brand and Ace internet price, phone reply, we have it but was not Baskins price, they wanted $20 more. Got them at Target, saved $45. Buy local not in Harwich port.

When we I bought and accidentally broke a power washer, they replaced it with a smile. We have been…read moreshopping in both stores since they opened and have only good things to say.

This is my go-to hardware store. I've always had good service and they normally have plenty of help…read moreon the floor for locating items. Paint department goes the extra distance to color match.

Thank you Paul - best employee ever! very knowledgeable…read morevery kind great resource for all house projects

Purchased grill, promised a delivery date and it never was delivered. No phone call stating it was…read morenot being delivered. Met with manager who blamed a long time employee. Manager basically didn't care stating that s$&@ happens. Made no attempt to reconcile situation. Not a fan of this store.

I am not sure if Cathy who works in doors had not had her coffee this morning but she could not…read morehave been ruder. I was asking about Anderson screen doors as I am looking to put one on my house. She could not have been bothered to help me find what i was looking for. You can be sure I won't be purchasing a door from them or anything else for that matter. Judging from the other reviews it looks like maybe they need to have some seminars on pleasant customer service.

I'm in the store prior to 1 pm on a Saturday (I believe site says open until 5pm) when the lights…read morestart being turned off. I asked someone at the counter for assistance and I was told that they close at 1pm and everything was already locked up. It wasn't 1 o'clock yet so shouldn't they have still been open?? Not first time I've had to deal with an uninterested Hinckley employee. Very disappointing.

As others have noted, the people working here are very knowledgeable, super helpful, and friendly…read more Fortunate to have this store nearby, had just what I needed on a Saturday at 4:45 (right before closing) and saved me from driving farther. And glad to support a local small business.

Good service. Nice people. I like hardware stars the have all the hardware you need, but also some…read moreother interesting things on the side.

The staff at island lumber is very knowledgeable and helpful. I am always able to find what I need…read moreat island lumber. They've been around forever for good reason!

From the owner: Ace is the place. The helpful hardware store.read more

This is a lovely store. I have shopped here a number of times and always been treated with respect…read moreby the sales staff. However, today, when I checked out, I found the salesperson to be very rude. I was tempted to just put the merchandise down and walk out. I did not do that. I paid for the item and left. In today's world, there is just no place for rudeness. Will I return, I don't know. Not anytime for sure.

Great selection and high quality items. My grandson loved the toy section, we spent a good deal of…read moretime looking at the wonderful toys.

When they're open they're great. Unfortunately their new hours (m-f 630-430) negate any reasonable…read moreuse for a working homeowner. Don't waste your time. They're not open. Sad for Wellfleet.

I don't know where some of the bad reviews come from. I have come here numerous times over the…read moreyears and much more since I am now a part time resident. On or off season the store is well stocked, and the people there are helpful. They are my go to place for serious hardware needs. the only downside is their hours, but not unlike a real hardware store.