Thank you Paul - best employee ever! very knowledgeable…read morevery kind great resource for all house projects

Purchased grill, promised a delivery date and it never was delivered. No phone call stating it was…read morenot being delivered. Met with manager who blamed a long time employee. Manager basically didn't care stating that s$&@ happens. Made no attempt to reconcile situation. Not a fan of this store.

As others have noted, the people working here are very knowledgeable, super helpful, and friendly…read more Fortunate to have this store nearby, had just what I needed on a Saturday at 4:45 (right before closing) and saved me from driving farther. And glad to support a local small business.

Good service. Nice people. I like hardware stars the have all the hardware you need, but also some…read moreother interesting things on the side.

lousy service, just tried to return a small light bulb but they didn't take the return because the…read morecardboard packaging was ripped. if you don't take returns on ripped packaging, make packaging you don't have to rip to get the product out. teller was grumpy too!

The item I was looking for was first searched on the website…read more The price was fair, called Baskins to see if in store for pick-up, gave product brand and Ace internet price, phone reply, we have it but was not Baskins price, they wanted $20 more. Got them at Target, saved $45. Buy local not in Harwich port.

When we I bought and accidentally broke a power washer, they replaced it with a smile. We have been…read moreshopping in both stores since they opened and have only good things to say.

This is my go-to hardware store. I've always had good service and they normally have plenty of help…read moreon the floor for locating items. Paint department goes the extra distance to color match.

I am warming up more and more to Snow's through the years. I like the bonus rewards I receive in…read more$10.00 increments. I still like some of the layout and watching the trains. The have more than enough staff. The flower prices are still to high and yet I can find a lot of what we need in the hardware area. I just purchased a Weber Grill there that I thought was a pretty good deal. Now, I know from nothing about grill prices but when I a saw $250.00 off well I went from looking for a grill cleaner to a new grill. Oldest daughter Kate was the winner of the old Weber that has served us well on CC for 61/2 seasons and frankly year round. It has needed nothing, cooks hot, and has been indestructible. The new Weber....she's my baby. She has this sort of gray pearl like finish that has me keeping this one cleaned and covered in her black plastic robe. I slowly take it off before cooking and she glistens and shimmers.....enough of that. So really like the extra burner for roughing it. I cook (smoke ribs on it), fish of all sorts but kicking ass with tuna and my striper fingers. Oh yea the deal. Salesperson was pretty crafty. He knew when I said I was just looking I was really buying. Entice me with an offer I thought. Wow $250.00 off just like that, have in stock only $25.00 for delivery! What? Silence, I ask him where the charcoal is....he replies we will deliver for free. Amex comes out and we have a new grill. Delivered the next day; fired up for the big party and the striper fingers were a big hit. I like this place. As mentioned much better cookware area with better brands. Need to get a personality over in the paint area but hey if I sold paint I might be like that too. More blue hairs in that store then at the wine tastings at Friends on the weekend.

This is a lovely store. I have shopped here a number of times and always been treated with respect…read moreby the sales staff. However, today, when I checked out, I found the salesperson to be very rude. I was tempted to just put the merchandise down and walk out. I did not do that. I paid for the item and left. In today's world, there is just no place for rudeness. Will I return, I don't know. Not anytime for sure.

I am not sure if Cathy who works in doors had not had her coffee this morning but she could not…read morehave been ruder. I was asking about Anderson screen doors as I am looking to put one on my house. She could not have been bothered to help me find what i was looking for. You can be sure I won't be purchasing a door from them or anything else for that matter. Judging from the other reviews it looks like maybe they need to have some seminars on pleasant customer service.

I'm in the store prior to 1 pm on a Saturday (I believe site says open until 5pm) when the lights…read morestart being turned off. I asked someone at the counter for assistance and I was told that they close at 1pm and everything was already locked up. It wasn't 1 o'clock yet so shouldn't they have still been open?? Not first time I've had to deal with an uninterested Hinckley employee. Very disappointing.

The carpenter I hired to replace the front door on my home gave me precise measurements of all the…read morehinge locations so my new door would fit perfectly. I gave the measurements to the Mid-Cape door salesman, but when the door was unpacked at my home the hinge recesses were not where we had specified! I complained to Mid-Cape that the carpenter had to charge me an extra $100 to rectify their error, but Mid-Cape refused to accept responsibility and pay for their failure. I won't be going back.

Kitchen and Bath cabinets Nightmare...I need a manager (or someone that can help) to call me about…read morean order that was placed in Nov/Dec 2021. We received 25 kitchen cabinet components and 8 were either the wrong size or built incorrectly (we were not aware that they outsource the cabinet making). We are not sure if it was mis-ordered by Mid Cape Orleans or built incorrectly by the third party cabinet maker. We were told that it would take 2 weeks to be fixed and delivered to us. It's been 4 weeks and we only received 2 of the 8 and they are both wrong! So that's going to take another 4 weeks on this schedule???

I have to commend Aidan for his pleasant and helpful service today at Baskin's Ace Hardware. I came…read morein needing some help removing a piece on my sprinkler, which I have been trying to do for months without success. He stepped right up went out back and got it done with some effort. Thank you Aidan. You are an excellent example of customer service.

How do I describe this store......A little bit of everything and not enough of anything. I very…read morerarely leave this store with exactly what I need. Unfortunately it's the only game in town. Additionally, the listed closing time on Sunday is 4:00PM. I was there at 3:00PM but they already brought all the power equipment inside and the isles were blocked off. I really hate this store!

Purchased some items for our bathroom renovation, including some cool metal mussel shaped cabinet…read moredoor knobs. Pam in Kitchen & Bath was super helpful without being pushy. I couldn't make a decision on the spot, so I returned later that afternoon. She went above and beyond what was required for a custom order. Follow through when order came in was fantastic. It pays to shop local - I hadn't been in that store for years, but I will certainly go back!

guy at the lumber yard was a complete asshole. came in with 45 minutes till close and he wouldn't…read moreeven let me check the boards out. I knew excatly what I needed and he told me to come back in the morning. have some respect and help someone out, I would've been 5 minutes

Wide selection of garden supplies, plants, and pet supplies at good prices. They also provide…read morepropane filling services. There are occasionally baby chicks for sale as well for anyone looking to start their backyard chicken farms. Big parking lot makes getting in and out a breeze. All the employees were friendly as well.

Everything needed for gardening is there. Great variety of started plants and hard to find items to…read moregrow. What impressed me is everything I purchased was nonGMO or organic. Staff is knowledgeable and helpful and I was happy with the prices paid for my items. Just being there among the plants has a comforting effect, always has.