Great experience at Norwalk dental center. The staff is amazing , very friendly and professional,…read moreand they made me feel comfortable right away. Dr. David is an excellent doctor. I went in with a lot of pain in my molar and was very nervous about getting it removed. He removed my molar, and it was nothing like I expected. No pain at all. The process was quick and smooth. Highly recommend this office!

Dr. David Doan is such a caring and considerate dentist. I'm guessing, he treats his patients like…read morehow he would want to be treated. I had to have a root canal on my lower front tooth. The technique he used to distract me from feeling the novocaine injection is remarkable. One of a kind. Very successful in avoiding any painful discomforting issues. For a dentist to create his own technique in trying not to inflect painful injections, show to me how caring, considerate and pride in his work. This leads me to actually leaving my anxiety at his front door as I enter his dental office. Trusting him more and more after each visit. My next appointment was for a new cap for my upper front tooth. Once again Dr. David did his unique distraction ritual and painlessly injected my upper front tooth area. This time it was better than the previous one only because the upper jaw area is more sensitive than the lower. So I was expecting some needle injection pain but there was not much. Remarkable! I joked around with the doctor and his attentive assistant Lemmy, that he must have used the "tiny needle" because I hardly felt anything. Dr. David Doan is truly an outstanding dentist!

After a little over two years, my dental journey has finally come to an end, and I couldn't be…read morehappier with the experience. It all began in May 2024 with a root canal, followed by Invisalign treatment, and finally my dental implant. Throughout every stage of the process, the entire team consistently provided exceptional care. What stood out most was the perfect balance of professionalism and genuine personal attention. From the moment I walked in for each appointment, I was always greeted warmly and treated with kindness, respect, and patience. They took the time to explain every procedure, answer all of my questions, and made sure I felt comfortable and confident every step of the way. The good doctor even reached out to me personally via text after one of my procedures to check-in. I'm incredibly grateful to the entire staff for making what could have been a stressful journey such a positive experience. Their expertise, compassion, and teamwork truly set them apart. I also really appreciated their fair and reasonable pricing, which made such extensive treatment much more manageable. Thank you to everyone on the team for your outstanding care and dedication. I highly recommend this office to anyone looking for skilled professionals who genuinely care about their patients. I am soo happy with my smile, 5 stars all the way.

Excellent customer service! The technician and the doctor truly took the time to address all my…read moreneeds, making me feel valued and cared for.

Reasonable price. They are super friendly and considerate. Always busy so you need an appointmentread more

I tried to help this company ! They told me I don't know how to assist. I was only there on my…read morethird day, learning the new office. Every office is DIFFERENT. I was observing and learning their ways. Telling me I don't know how to set up trays, YET, One of the assistants was not using gloves! Literally using his bare hands inside a patients mouth. taking X-Rays Inside a patients mouth, NO GLOVES. And then touching everything around him. Top it off. The assistant told me the DRS that own the building are always fighting each other in back of the office. Cheating on each other. What kind of office did I come too! Violence! And not clean.

Im not sure why this place does not have more stars. The facility is extremely clean. The staff is…read morefriendly and the dentist It's very personable and is not money hungry. The quality of my composite filling is 100/100 the dentist has a very gentle hand and is very communicative throughout every step. I would highly recommend giving this place a try yourself. Parking could be a little tight, but they seem to schedule everyone perfectly keeping in mind the parking. I am a very happy customer!

Dr. Doug and Dr. Christine have been my family's dentists since I was a child. Although we all…read moregrown, live out of state, and have children of our own, we make sure we all fly in to California just to continue our dental care with them.

They provided amazing service. I called and they were able to schedule me in right away. I was a…read morelittle late to my appointment, but they still accommodated me. I usually hate going to the dentist, but the dentist I had today was a woman and she provided A1 service. I felt relaxed, safe, and the appointment was quick. Whenever I started to feel nervous, she helped calm me down and made me feel comfortable throughout the entire visit. I would 100% recommend this dental office, especially if you're someone who gets anxious or has a fear of the dentist. They are very soft-spoken, professional, and straight to the point.

I'm a Nurse and the quality of Dental Care I received was extremely poor! They started care on me…read moreand didn't complete the Job and sent me out to a specialist . The specialist was only able to complete the root canal and I still need a permanent filling and a crown. I called this office and they told me I exhausted all my Insurance because I went to a "specialist " and released me and told me to find care somewhere else. I called my Insurance explained what they did to me and what they said , they informed me my Insurance is NOT exhausted and they will not be paying the Dental place . I still have a Hole in my tooth and pain because of the Incompetence of a Dr. STAY AWAY FROM THIS PLACE !

Give 24 hours notice for changing appointments. $40 charge for no shows. I don't know why they did…read moreboth kinds of X-rays. The dentist warned me that deep cleanings require an injection to numb half my mouth (they only clean half at a time), but they have to send for authorization from my insurance first. He communicated with the assistant in English and Tagalog.

Made a mistake of choosing a dental crown instead of just fixing a chip from my front tooth. The…read moredentist here pushed for dental crowns to fix a bonded chip tooth. Probably because insurance will pay more and patient copay will be more. It's all about money here and how much they can make out of you and your dental insurance. They said if they fix it with bonding now, I would have to wait another 6months to do the crown. He made it sound like doing the crown is the better option. What he didn't tell me was what will happen if the crowns failed. Story short the crowns on my 2 top front teeth looks like bunny teeth and for them to fix it, dentist here said I will need to have root canals so that I wont have to feel the pain/sensitivity when he takes out more of my healthy teeth in order to have a better fit for the crowns. So that means they will have to charge my dental insurance more and me for more copay. Do not get talked into getting crowns because if it fails, there's no other solution but to do root canals and amputating healthy teeth. These are such invasive procedures. I'm embarrassed to smile now and can't even talk properly. Totally unacceptable. Giving this place a 1 star is generous. There should be a zero star.

Lost a long time customer today!! NO RESPECT FOR YOUR TIME & NO COMMUNICATION. My daughter's…read moreappointment was at 2:30pm for a small cavity filling. The doctor, dental assistants and other staff did not communicate with me that the patient before us was taking longer than expected. AFTER more than 1 hour of waiting, the doctor finally helped my daughter. I do not plan to ever return to this dentist.

Joanna, Yadira, and Maria were all very friendly and professional. They made the visit feel…read morecomfortable and were patient when answering questions. Their teamwork and positive attitudes helped create a great experience. Thank you for providing excellent customer service!

I'm a U.S. Marine and I really value good work, effective communication, and customer service.,Out…read moreof all my experiences over the past 60 years, I had a particularly good one in an EU country. I once jokingly told an office manager that in my opinion, dentists aren't allowed in Heaven because they're crooks. Just my opinion, of course., I discovered Healthy Smiles through my GPS when I searched for dentists nearby., What I found at Healthy Smiles was truly exceptional. The place is professional, honest, and rare in its quality., Unlike some of my previous experiences, I wasn't frightened or coerced into a treatment plan. I felt like my concerns were genuinely listened to.,Dr. Jacklyn Nargas, the dentist, really blew me away with her attitude. She's just really nice. Mayra, the office manager, played a big role in convincing me to make an appointment. Her willingness to answer all my questions, including those about costs, impressed me and led me to schedule an appointment for the next morning., As a person with disabilities, I always prefer exceptional service, and that's exactly what I received at Healthy Smiles. I'll definitely be coming back with my family from now on., A big thank you to Dr. Jacklyn Nargas and her staff. I love your office and your team!,And to anyone reading this, if you visit Healthy Smiles, let them know that 'Walt', the tall guy who had deep cleaning and antibiotics injected, sent you. You won't regret it!

I was extremely disappointed with my visit yesterday. A staff member tried to sell me a painful…read moreprocedure that was not medically necessary. The cost was more than the advertised dental implant. A staff member claimed I needed a bone graft. That was a lie; there was no infected tooth that needed to be extracted. I had the tooth extracted over two years ago and a bone graft performed with the membrane at that time. There was no infection at the time the tooth was removed either. Next, she stated that the bone graft was not hard, it was too soft in the middle and had not completely healed, that is why I needed a new bone graft. That was a lie because the X-ray showed healthy bone, no infection anywhere and the bone graft had taken and was completely healed and ready for an implant. I questioned her misrepresentation because there was nothing in the xray to support her statement and the average time a bone graft takes to heal is 3 to 6 month. Today, I contacted the dentist who did the extraction and bone graft over 2 years ago, and met with him this morning. He also confirmed that the bone graft was completely healed and hardened, and ready for the implant. He asked me if the dentist told me these things about the bone graft, because if he had, he recommended I report him to the medical board. I explained to him, that it was the doctor's assistant who made these false representations, I assume to jack up the price of the implant (bait and switch advertising tactic). I also shared with him the assistant's claim that she was going to show the X-ray to another specialist to get a second opinion, but I don't believe a word she said, because the dentist who examined me; I'm assuming he was a dentist and can clearly see the area does not require another bone graph. That being said, I've had several consultations with dentists that have clean offices, and newer state of the art equipment, including CT equipment; all have stated the area is ready for an implant, no issue with the location of my sinuses, there's plenty of room for the implant, and no dentist ever stated I needed a second bone graft in the, tooth 13 area. I've had a dental implant before and felt the price was high so I was shopping around for a better price, but compared to what the Norwalk office quoted me, the other dentist price was lower than what the staff quoted. She stated the implant would cost $2,800, not the advertised price of $1,299. That is false advertising. By the way, the average cost for a bone graft and membrane on a single tooth is $150 to $300. That being said, the office exam rooms and equipment were very old and visibly dirty, including the floors, walls, and entrance. The dentist's license was an old photocopy taped over someone else's license at the front desk. The address on the license was not for that location. The entire experience was very sketchy, and they did not appear to have the equipment in that location to perform any kind of dental procedure, especially a dental implant. Also, I was there for over an hour and did not see any other patients which was a red flag? I try to give people the benefit of the doubt but it's difficult when you've been deliberately misled. The only positive thing was their X-ray tech Sergio, he was very pleasant and professional.

Love this office!!!!…read more Eddie took great care of me and my partner. There financing with Lending Club was easy and fast and was able to get my teeth cleaning done with Joyce the dental hygienist. Ana (front office gal) was prepared and on point and explained how my insurance worked. The dental assistant Rosa took my X-rays and made them very comfortable since I have a bad reflex. Over all Dr. Z was amazing and professional. He took his time to explain everything to me regarding my dental treatment. Thank you very much for this great and lovely experience!

This place scams me for money. The financial person says that I should get credit cards because…read morehere in America, everyone has one. Also says that I am always late for my appointment but I come in 30min to 1 before my appointment time. They also talks trash and racist.

DO NOT GO HERE! Trust me there's way better places. My insurance changed from ppo to hmo and I was…read moreassigned here. I didn't think it was a big deal until I waited long to see the dentist after the X-rays. The dentist has no bed side manners. All you are is a dollar sign to them. Immediately they are tying to see how much they can get from you. She said I needed a deep cleaning and "maybe have caveties" the out of pocket deep cleaning is 1,590. The estimate was given to be within minutes from her exam. Copy paste repeat. No thank you! I came in with no pain, and I dk how many times they all asked me that. I just wanted a regular cleaning and couldn't even get that.

I have never had a worse experience with a dental office, or any office for that matter. You can't…read moreget through and when I finally did and got an answer, I was put on hold for 15 minutes and then hung up on.