Amazing staff, amazing service. I've been coming here for years for all of my contacts and eyeglass…read moreneeds.

Walked in to the store and noticed how many staff were there. Waited for eye doctor and could have…read morebeen there for hours as I was not called in. My husband had to search for the doctor who was in his office alone, doing nothing. After what was a very quick eye exam I was told to pick out my glasses. I did so and was told to sit and wait. After waiting a long time and watching workers doing nothing, we got my prescription and left to purchase glasses at another store. Will not ever return!

Wasted two hours ordering the glasses, then the machine is down. The manager who is a rude older…read morewoman says write down the cc number and we will put it through when it's back up. Two weeks later I follow up and was told they will be in by the following Friday. Today I call and the manager advises me there was an " over site" and my glasses were not ordered at all. That's great! I didn't need those at all. Horrible experience and no glasses for my convention this weekend.

Picked up my glasses today and it was a quick and seamless transaction. Deyanira was very friendly…read moreand knowledgeable. Highly recommended.

Dr.Gail Correale I've been wearing glasses and contacts for…read moreover 60 years. Have seen many optometrists through the years. First, Dr. Gail cares about the patients' conditions. Secondly, she takes time and gives good sound advice. Honestly, there are very few eye doctors like her. I highly recommend her for your contacts or glasses. You will get the best service ever.

My ophthalmologist referred me to Dr. Correale and I am very grateful he did. The staff was very…read moreprofessional and kind. Dr. Correale herself was super sweet, caring, and patient with me. I've found my go-to optometrist and if you're looking for superb patient care, I would highly recommend you check them out!

They did not stand behind their product! I got glasses from Jack Doby about a year and a half ago…read more The coating on the lenses were clearly defective as they started buckling on the lens about 3 months ago and getting worse to the point that my eyes hurt when wearing them. I went to the store with my receipt, and was told they were sold to Myeyedr and they would not help me with the defective lens coating. They offered me 40% discount on new glasses if I used my existing frames, which laughably was more expensive with the 40% discount that I paid for my original glasses. They clearly did not stand behind their product! Very disappointed!

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.

What a bunch of liars. Take your insurance and promise they will have your glasses in 24 hours…read more Glasses were lost and can't see. Now they will be here tomorrow...The are completely unreliable.

Overall it's always a great experience, I can't complain. I've been going to them for almost a…read moredecade now and I've gotten some nice designer glasses from them a couple of times. I definitely recommend them !!

Well this old lady has never had an eye exam before in her 50 years and i can't see for shit at…read morenight anymore so decided its a bout damn time. I went in and filled out the requisite paperwork. Then was called into a small room at first and the very nice nurse did some tests with me. Then i was called into another room by a really cute young man to meet the actual Dr. I asked a lot of dumb questions im sure and the Dr. was really trying to be patient with me. I honestly thought i'd get glasses today but um nope. Big old Nope. SO i had my eyes checked and dilated and now i can't see for shit oh well. BUT hey cute guy if you wanna get invited to next party you know where to find me :)

Doctors and facility are great but while the front desk at this location and garden city are nice…read morethey are fantasists financially. Completely clueless and in dreamland abt your account and will obsess and hunt you down every time you visit for the same balance they completely made up. They "explain" it in circles until it "makes sense" to no one but them. Just repeating numbers until you are so fed up you capitulate just to get away from them. They use arbitrary amounts, have no clear picture of insurance, add tests that mayyyyy or mayyyyy not be covered etc etc. the petty shakedowns are like talking to a wall, with them just repeating over and over, it's pretty shocking. I canceled my next appt and will not be back.

Stay far away I made an appointment in the office and they wrote my name wrong when I called about…read morethey told me I have to go to the dmv to correct bit, I laughed because it was a simple matter of them not seeing the comma that separated my first name from the middle but I supposed if I actually made it to the appointment things would get worse so I canceled, hopefully the medical staff isn't low IQ also

On 01/21/26 I went to my scheduled eye exam appointment at Vision-works. I have been a good…read morecustomer for several years. Two things one should know: First: When I went for my appointment I had no complaints and I just wanted an eye exam to use to purchase my yearly set of glasses. I saw the optometrist who insisted on doing a retinal scan which I did not need. He claimed he saw things on the scan and tried to send to an ophthalmologist that he knew. He wrote on my referral slip that said I had all kinds of vision complaints none of which were true. In retrospect this is not the first time this has happened here. It looks to me like because I have good insurance they are sending me for referrals that I do not need to make money for people that they know. Second: That day my wife also purchased a new pair of glasses. She decide in two days after pick up and wearing the frame that the new glasses did not fit her correctly and because vision-works offers a 100 day exchange policy we returned her glasses and she picked out a new frame. The new frame was priced $50.00 cheeper that the original frame I had purchased. The sales representative refused to refund the $50.00 I was owed and he refused to give me store credit. He said if you exchange a more expensive frame for a cheeper frame they do not refund your money. I believe that I should have been informed of this prior to picking out the new frame. Every year on top of what my insurance pays I spend between $800.00 and $1200.00 on new glasses for myself and my wife. I will never shop at vision-works again. If you do I suggest you beware before punching anything at their Levittown store.

I made an appointment for this morning at 915am . Got a confirmation text. When I arrived I was…read moretold I'm not in the system. The woman on the desk couldn't care less. I said you could at least apologize and she said it's not my fault. Not good customer service.

I took my grandmother to Dr. Shoenbart, and it was a miraculous and uplifting set of experiences…read more My grandmother now can read the fine print, even on her prescriptions, and can watch television movies and shows at great distances. She went home with three new pair of glasses that have truly improved her life on a daily basis. Dr. Schoenbart Made this exciting and made her independence feel achievable. By far the best care we've ever received for vision after working with numerous other doctors throughout the years.

Used to be a great practice until it was sold to Luxottica and we had to leave. Optometrist was…read morevery nice. The sale may be good for the optometrists, but it's completely changed the patient experience. You notice it immediately. The staff are highly concerned about insurance before they even say hello, non-covered charges, and now try to push the sale of their own frames and lenses - which was the first time we experienced this. Front desk office staff, and the "manager," seem overwhelmed on the phone, and in-person. They can be heard complaining about patients, speaking about patients while they're on the phone and forget to put you on hold, and/or in-person. There is no upper level management accountability. Luxottica is a large company, but nobody in the office knows how, or where, to get the contact information for Luxottica. This makes it convenient for them, so that a patient may not escalate billing and/or patient questions/concerns. There is no transparency, and absent owner accountability, since it apparently all starts and ends with the front desk staff.