Our waitress was amazing, stayed on top of everything and had great customer service...I'm sad I don't remember her name. Food was good, croissants amazing as always, my chicken tenders were great, coleslaw was good, and my baked potato was also. My daughter said her Alfredo with shrimp was good but the sauce was missing some flavor and after tasting a bite I can agree. I also got a piece of carrot cake to go and it was soooo good, I would definitely get it again. read more

Cheddar's Scratch Kitchen - Carrot Cake - Comfort Food Near Me - Florence, Kentucky

Staff was friendly but meatloaf was extremely greasy. I would go back and try something else, but would not recommend the meatloaf.

The painkiller drink was superb the onion rings were too saltythe monte Cristo was excellent the noise level was terrible once a group of Mexicans came in read more

Service Sux. Food was mediocre. The corporate dining experience is broken. So few places try any longer. Which is a shame. Places like this were once a treat for many. Now dumb kids employed by even dumber adults. Run these places into the ground. Head on over to Barley corns. Local and they seem to hate their jobs less than this joint. Maybe when this place goes by the wayside. Something of Merit will take it's place. It is close to alot of shopping and should be a destination. Which currently it is not. Drive by this one. And keep going. ;-) read more

Food is really good! Perfect service and atmosphere! I was at this Cheddar's location while on a road trip with my family - I live in Pittsburgh, PA - and I was in the Cincinnati/Florence, KY area to see the Ark Encounter and Creation Museum which are sister attractions to each other. Best restaurant ever! read more

Cheddar's Scratch Kitchen - Chicken Tenders - Comfort Food Near Me - Florence, Kentucky

Took my 90 year old mother for lunch. It was her first outing since the Pandemic. We sat outside and enjoyed the weather and the awesome service. Our waitress was the sweetest person I have ever met. I ordered the lunch size bourbon glazed salmon and it was cooked to perfection. My mother got the chicken tenders and there were so many it looked like a whole chicken. The staff was accommodating when we switched tables and my mom had a few questions. Lol. Definitely was a pleasant experience read more

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Monte Cristo sandwich was wonderful! Excellent service, waitress was very nice, and took good care of us!

Cheddars is a great spot to hit up for a casual dinner. Any place that starts off with honey butter croissants is good in my book. All our food came out hot and the orders were correct. The portion sizes were HUGE. Especially for $10-12 a plate. Would definitely recommend for a family dinner night out. It seemed like they were able to accommodate mid size parties easily. read more

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Good lemonade, pretty good croissant, good service, the burger was alright. But overall a good experience. Additionally there was good ambiance. read more

Best service and food. These were the nicest people that I have had server in a long time. Food was awesome, and everyone was so friendly. Thanks for making our group of twenty so welcomed. Every server we encountered was top notch! read more

Cheddar's Scratch Kitchen - Cookie dessert - Comfort Food Near Me - Florence, Kentucky

I'm on a business trip and never had Cheddars so wanted to give it a try and put on an order for pickup. I ordered the spinach dip, a cup of potato soup and the monte cristo sandwich with raspberry sauce and a side of the broccoli cheddar casserole. The potato soup is pretty good. Nice chunks of potatoes and toppings were cheddar cheese and bacon. Nice and thick! Next was the spinach dip with chips. It also came with salsa on the side. The spinach dip was your typical dip. The chips were good though. Last was the monte cristo sandwich with cheddar broccoli casserole. First, the sandwich was pretty good! I ordered extra raspberry sauce and the sauce was really good! The batter on the sandwich was nice and crispy. The disappointment for me was the broccoli cheddar casserole and that's because I didn't get to eat it. I took one bite of it and noticed quickly it has rice in it. I spit out the bite I took and didn't get to taste it at all. I cannot have rice as it makes me physically ill. Very very ill. I always look for rice in dishes and went back to their menu and couldn't find the ingredient list on the picture of this side dish. I did a Google search and found the ingredients in Cheddars dish. It does contain rice. It would be nice to have those ingredients listed with the dish on their website as the picture doesn't look like rice at all. I've had this dish other places and there wasn't any rice in those. I'm glad I caught it right when I took the bite or I would be sick all night. Outside of that, the sandwich and potato soup I would order again! read more

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Everything was really great! Christina took great care of us! The food was hot and tasty. I wouldn't think this would be a great steak stop. It was a great choice! The steak came out perfect and juicy. The drinks are huge and well made. I think it's weird that burgers don't come with fries or chips. They're under $10 though. They have a sandwich called a Monte Cristo. Since this is a pretty unique choice, we had to try it. It's more of a dessert than lunch. It's like a funnel cake with a little bit of meat and cheese folded into it. The steak was super. I liked the broccoli cheese casserole too. It had big bites of broccoli in the cheese over a small amount of rice. The place is gorgeous it could be cleaner though. I loved the fish tank! read more

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We came to Cheddar's with a party of 12. We waited a short time for our table to be set up, maybe a 5 minute wait. Our server Tiffany greeted us immediately and got drink orders. From that point on, she was AMAZING! She paid attention to details and we never needed anything. When the food came out, Tiffany had several others help bring out the food. Everything was delicious and the food was hot. That is hard to do with a party of 12. There was a lot of teamwork at this location. I made a point to let the manager know that we had a wonderful experience. read more

As far as chains that serve typical "American" fare, Cheddars is a great option and a superior choice to many other restaurant chains in the same category. The location is big and comfortable, great for larger parties. The menu is big with a lot of variety and the portions are often large enough to eat and also have enough left over to take home. My favorite is the honey mustard chicken with rice, fries and steamed broccoli. The salads are great too. Highly recommend the cocktails as well. The bar area is separated by a huge fish tank and a good option for solo or duo diners, to enjoy watching sports, happy hour or just a quicker dining experience than say waiting for a table in the main dining area. read more

Cheddar's Scratch Kitchen - true tropical vibes when you order the piña colada - Comfort Food Near Me - Florence, Kentucky

4 PM on a Monday. I wanted a steak, and Cheddar's was the closest thing open. No temperature check or gloves, but the staff was masked. Seated promptly in an empty section. Ordered the ribeye steak with a loaded baked potato and Caesar salad. The salad came right away, not bad but nothing special. About halfway through, I noticed something dried on about 1/3 of the rim of the bowl. I didn't make a fuss, but pointed out the dirty bowl to the waitress. She said she informed the manager, but he must have been too busy in an empty restaurant on a Monday afternoon to stop by. The potato was OK, cooked fine, but no salt on the skin so it was tasteless. The steak was cooked to order, but it was a super bland, low quality cut of meat. Honestly, I've had more flavorful steaks at Denny's. I can't say the meal was bad, but it's something I'd expect at a truck stop. I won't be back. read more

Waitress was very apologetic because my food was too salty. Manager came over and also apologized. I've been to cheddars before and have always had a good experience and even though I returned my dish, their sincere kindness was noted as a great experience. read more

Their bbq chicken I had was excellent. I liked their coleslaw. it was a bit creamier than normal and more flavor from the pepper. the bbq sauce was a mix of pineapple, molasses and something else. I really enjoyed it. Not typical sauce Im used to. The food was a bit too high priced but at least they brought the quality for the price. We seemed to be forgotten by the server as others around us got more attention. we still had a 2 hr drive ahead of us so slow service was not appreciated. We did get the donuts and those were incredible. I had to use the ladies room and it was disgusting and not clean. One stall was working, no tp in the other and the third not unclogged. Good thing we were there for the food. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Florence, Kentucky

I was greeted promptly and seated immediately. Tiffany was my server and she was personable and upbeat. My crispy shrimp were delicious and served very quickly and hot! read more

The main complaint I had was that the restaurant have free Wi-Fi. However, if you chose not to use the Wi-Fi, you could not access meetings. It seemed that they were blocking you from using cellular service. I had trying to join a work meeting using cellular service only on my work phone however, I could not join the meeting, unless I walked outside far enough away from the building. then when I re-entered the building, it disconnected me. However, I had four bars on my phone cellular service, so I should have been able to use my phone. Of course I could use their Wi-Fi, but it was an unsecure connection. Secondly, my fish and chips fish was undercooked. Thirdly, the restaurant was so cold. My wife was shivering by the end of the meal. However, the server was nice. read more

Been craving Cheddars and took my mom for the first time. Server was amazing. Suggested something she loved from each of the sections on the menu. Kim was so friendly, upbeat, knowledgeable, super nice and willing to answer all questions and gave the best selecting. Philly Cheesesteak and Grilled Chicken Alfredo were full of flavor. 100% we will be coming back to eat there again and we will want to have Kim as our server again!! read more

Everything is coated in butter. The green beans are absolutely gross. My neice got the grilled chicken kids meal...greasy. she wouldn't eat it. The broccoli was soaked in butter. The chicken was oily. I ordered the chicken salad, but I requested grilled instead of fried chicken. They said okay, yet brought a salad with fried chicken. I had to send it back. My sister got a steak with mashed potatoes and corn. Her sides were cold. Her steak was very overcooked. She didn't send it back but it was awful for her. The service was so slow we didn't want to reorder anything. read more

First time visiting Cheddars and we had a great experience. The restaurant was very busy, but our server Sabrina was so friendly and took such great care of us. all the food was delicious. read more

This continues to be one our families favourite dinner spots when we have a few extra bucks. The store is always clean and the staff was on point this time for sure. My wife tried one of their drinks from the bar which she described as "tasting phenomenal but watch out because it has a kick." For me I got the Top Sirloin And Shrimp plate. The steak was a 6 oz sirloin which was perfectly cooked (medium rare in my case) and had great flavour. No steak sauce necessary here for sure and I like steak sauce too. You have an option of either grilled or fried shrimp which I picked the fried kind. Great breading and good sized shrimp too. I got Mac and cheese as my side which was a slightly above average take on it. All in all a delicious meal and another great visit to Cheddar's. read more

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Tried someplace new this time and Chedders has a lot of items on there menu that are kinda different. I had the monte Cristo its a ham, turkey swiss cheese and American cheese wrapped in fried dough with a sweet side to it. It was very good but the sweetness over took the savory for me. They have a very nice dining area with a large fish tank took look at. The booth seat cushions need replace you sink. Very nice staff. I will definitely go back and try something else. read more

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We usually have a long wait, which I don't mind, except that we've been told more than once that our wait would be half an hour, only to be seated nearly two hours later. The price is a little high, but the food is pretty good. I love to show my kids the fish tank while we wait. The giant fan is neat. A waitress let me get a plant clipping for my birthday two years ago. I love the live plants all around. I don't think I've ever had bad food or bad service here. read more

Hubby and I went here for dinner as we hadn't been here in a long while. To start with, service was extremely slow and not-frequent. I wanted to order the croissants, but was told they were still in the oven, so they'd take 10 min. Waitress offered to give them to us for free and mentioned they may be on the smaller side as she was rushing them. Ordered drinks, 2 Texas Sweet Teas and a water. Water came, then 10 min later drinks, then our orders were finally taken. Probably another 10 min later croissants, which were almost all dough on the inside and not cooked at all. They weren't good at all. She did keep apologizing, but service was ridiculously slow. I received my side salad first and I was happy and surprised that all of the ingredients were fresh and the salad was so large I was almost full after eating just that. Our dinners arrived together, hubby's chicken pecan salad was just as good as mine. However, my veggie dish was a bit lacking. The corn was really good, the green beans were average and I didn't like the mashed potatoes much at all, thought the gravy was not great, it was a white gravy and a little peppery. The drinks were phenomenal. All in all, it wasn't a bad meal, just not what I've received previously at Cheddar's and the croissants were a sad disappointment. read more

They have the all American menu. Burgers, chicken tenders, sandwiches, chicken dishes, steak, fall-off-the-bone ribs, fish and much more. They have really good prices for the portions they serve, and the best part is they taste amazing. Their service matches their food, it is always fantastic when we come in. I'd highly recommend you try the half rack ribs and chicken tenders combo. Get a side salad with it, their rolls that come with the salad are soooo good. And they offer free wifi. They have an outdoor seating area, when the weather is nice, it's the perfect spot to dine. Ask for Tobin as your sever, if he's in that night he will absolutely overwhelm you with top notch service. read more

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Came in tonight to enjoy dinner with a dear friend. Our server Sabrina was awesome as was the food. Very good experience. Get the Buffalo chicken wraps!!! read more

I was trying out this restaurant with some of my co-workers tonight. The food was delicious & well made! They give big portions and lots of options to choose from. The reason we gave this restaurant three stars instead of five is due to the poor service we had with Lindsey our waitress. She failed to check up on us to see if we were doing well. We requested things like ranch, extra napkins & croissants multiple times & she completely FORGOT. We had to ask another waiter for the things she didn't bring us. She was also very unprofessional as she broke glasses in the bar area multiple times. She started laughing about it before having to clean it up... Other than the bad service Lindsey had a great personality and great spirit. If you want great food this is the place for you! I will not promise the service is up to speed though.. read more

I will preface by saying that up until this experience, Cheddar's was one of our favorite places to eat, and somewhere we frequented often. We went to Cheddar's last night for a late dinner. We were seated just before 9 pm, so the restaurant was not extremely busy. As soon as we walked through the front door, we were hit with the strong odor of mildew, as if the floors were recently gone over with a dirty mop. We were seated in the back bar area close to the restrooms. I stopped in the ladies room before taking my seat, and the conditions of the restroom were to the point that I almost made the decision to go elsewhere, but it was late and we were starving, so we stayed. The stall doors were covered in a sticky film as if they had not been wiped down in months. There was toilet paper all over the floor, and overflowing from the garbage can, and the . The restaurant overall was FILTHY! Every step we took from the front door to the dining room was covered in food, crumbs, stray napkins, receipt paper, toilet paper, etc. We ordered our appetizer, after waiting for quite some time for our drinks (however, it wasn't the bartender's fault that she was the only one covering the bar and the entire back seating area). We always get the spinach dip with tortilla chips and LOVE it, but last night the chips were so under cooked, we could barely chew them. We requested a new order of chips, only to have them come out approximately 15 minutes after we ordered them (the restaurant was not busy at all), just as chewy as the first batch, and by this time our dip was cold. We told our server we would take home the dip and buy our own chips on the way home, so we could attempt to enjoy it. Our server offered to have management take the app off our bill, but no one from management stopped by the table or made any attempt to address our complaint. The rest of the meal was mediocre at best, but edible. This restaurant has never been this disgusting or produced such disappointing food. I hope it turns around. read more

Always one of my favorite restaurants! Stopped in for a late dinner after doing some shopping in the area. Of course all Cheddar's look exactly the same inside and I love the familiarity when I walk inside. My party of 2 was greeted promptly and escorted to our table. Our server soon followed to introduce herself and take drink orders. After I inquired about the chicken & waffles that was recently added a new entree, I was told that it had already been taken off the menu. I was a little bummed by that since it was relatively new menu item and I never got to try it. Oh well. I ended up choosing bourbon glazed salmon with veggies as my sides, and my daughter had the meatloaf with mashed potatoes and mac & cheese. Everything was delivered to our table hot and fresh in no time at all. Everything looked and tasted great. Our server was wonderful. She was hospitable, attentive, and kept our glasses full. Cheddar's for the win once again. read more

Cheddar's Scratch Kitchen - Salmon with steamed broccoli & glazed carrots (lighter portion, slightly smaller than the dinner portion) - Comfort Food Near Me - Florence, Kentucky

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Average and frustrating. Stopped by on a Saturday night with the wife around 8:00 and told it would be a 15-20 minute wait, which was accurate. The frustration was there were probably 25 dirty tables. When I question the wait time and comment on the number of tables I could be available I was told by two people standing around at the hostess stand that they only had one person to bus and they didn't clean tables.Apparently busing tables is a highly skilled job because there were multiple groups of employees standing around chit chatting. Proceeded to the bar while we waited and bartender was courteous but wasn't winning any speed contest. The food was decent but nothing special and a bit underwhelming. read more

I ordered the grilled shrimp pasta and was very disappointed when it came out with shrimp that still had the tails on. They were already mixed in with the pasta so it was difficult to eat, plus they were very over cooked and rubbery. The garlic bread that came with it was also hard as a rock. I was overall just disappointed for my first time read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Florence, Kentucky

We are traveling from Nashville to Cleveland and thought we would check this spot out. I ordered the 8 oz Sirloin steak with a side of Mac and cheese and potatoes (pictures below). We originally wanted to pre order for dine in but there seemed to be a miscommunication with that being fulfilled. However our food was made to go but after arriving to the restaurant they switched the food to plates and were very nice. The steak was prepared sufficiently and everything else was good too. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Florence, Kentucky

Second visit always good. Limited menu but done well. Nice place and courteous staff. The croissants are flaky and sweet. Thank you for great meal both times. read more

Delightful waitress, Karen. A burger that was not over done and Salmon Caeser Salad that was delicious. Far exceeded our expectations.

Wow the quality of food here has dramatically gone down hill. The bread is rock hard. They got rid of free pie Wednesday and the servers are not pleasant at all. read more

Whoa, I am puzzled! After hearing great things about this restaurant, I was deeply saddened because unfortunately I was not impressed at all. They haven't totally lost me because I have not tried everything on their menu yet and I went during lunch time (sometimes that makes a difference). However, this establishment should do better on their healthy options because being healthy and making a more health conscious choice doesn't always equate to eating a salad or veggie plate. Anyways, I ordered the salmon, which is priced well, but was not flavorful. The salmon sat on a bed of white rice, then two sides of my choosing. The meal was bland and healthy doesn't have to mean bland or boring. Having a great meal doesn't always have to equal fried or slathered in bbq sauce. I literally wanted some country healthy option and it was not an option here. No worries, I will be back to try something more southern and saucy when I am off my healthy kick. read more

This was my first time eating here, we came around lunch time. We wer seated quickly and given prompt service. The time between our drinks, apps, and meal was very good. I didn't feel like the food was being shoved at me with an implicit "eat and leave". The food was done very well, and presentation was great. Taste ess also very good. The fries that came with my Philly wer very lack luster. Very plain and forget able, which is sad when a little seasoning turns fries into signature fries. Maybe this will change in the future. But over all the whole experience was pleasent, the waiter the very polite and patient with how busy they were. I am curious how the event would have turn out if I had shown up an hour later, because as we were leaving they had a line to the door. I'd eat here again. Over all very good but the fries need work. 4/5 read more

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Oh man the food wasn't the greatest and my beer was flat and gross. BUT The staff was really nice and helpful. The food is definitely below par and needs help. Everything taste like it was frozen then re-heated. read more