Paid for a meal that I received half of and my credit card was overcharged. Brianna was our waitress. Had to ask several times for honey mustard. Called and talked to manager Jessica (?). She asked for my email address, said she would sent me something. I received a 10.00 e-gift card but was charged over $15.00. I have gone to many Cheddars and this is the first main problem I have encountered. I guess because you had one good experience, don't mean you will all the time. Will not return here again. I guess I could call my bank and dispute the charge. Consider yourself WARNED! read more

Had to wait/grab Someone's attention to get seated, place was empty, no one at the hostess station. Once we got seated it wasnt so bad. Waitress/bartender paid good attention to us, was friendly. Food was great, price was affordable. May come back. read more

I wish I had read these reviews before going to the Greenville, NC, location. We've been to Cheddar's in Nashville and loved it. Unfortunately, Greenville has a lot to learn about customer service. We were seated fairly quickly and then sat for 30 minutes while 2 servers walked by us repeatedly, ignoring us. They served all of the tables around us, took orders, delivered drinks and food, while we sat. We tried to make eye contact and they looked away or down. It was the strangest thing! I finally said when one server was walking past, "Do we have a waitress?" She briefly looked at me and said, "Let me check." Another 5 minutes or so go by. She came back and made some lame excuse of someone not showing up for work that should have been our server.... I've waitressed before - I know how table sections are given to servers and she and the other server had served the booths behind us and in front of us and all around us. It was a section of 6 booths, all filled and everyone being served but our table. This just seemed like a straight-out lie. We ordered everything at once. My daughter's salad came out and it seemed like everything was back on track. Then we sat and sat more, waiting for our food. After about 20 more minutes, the waitress came back and said they were out of baked potatoes. At 8 pm they were out of baked potatoes. We ordered mashed potatoes and then sat again. The service was horrible. The food came out barely warm. If I'm ever in Greenville again, I will never go to this location of Cheddar's!!! read more

Worst service ever. Hike we waited 45 minutes for our food I watched a guy napping at a table who must have been friends with a server because she spent much time eating his fries and drinking his soda. My food came out wrong and not very good once I got it. I asked if the hamburger was fresh or frozen. Was told fresh but it was very clear it had been frozen. Not going back. read more

Cheddars has always been a go-to restaurant for my boyfriend and I. We have always recieved good service and good food... until tonight. We were greeted as usual, we ordered drinks, and an appetizer. We waited probably 6-7 minutes for our waters. When we got our waters we ordered our entrees. We waited nearly 30 minutes for our appetizer and when it was sat down in front of us our server told us our food was almost ready and our appetizer had taken too long. Im a server as well, and thats usually meaning 'I forgot to ring in your food'. In about 10 minutes our entrees came. I ate the pineapple salsa off my chicken and I noticed my baked potato was rock hard, I was just going to ask to have another one made when our server came back. She never did. So as I got impatient I decided to cut into my chicken breast. Completely raw. I waited some more time so maybe she would come back and refill our drinks. I ended up getting up and asking some other servers talking in the corner of the restaurant if they could get my server and tell her my chicken was absolutely raw. She came around and took it back to the kitchen. Bringing back a new entree that looked very burnt but I was not in the mood to argue. I asked for a box and my check and we left. We love cheddars but its debatable if im coming back.. read more

Cheddar's Scratch Kitchen - raw chicken - American Near Me - Greenville, North Carolina

Went in here with my boyfriend for lunch everyone was super nice but the problems started when we got our appetizer. We noticed that the bowl that we had ate out of WAS DIRTY. Next we got our food, he got the burger since they were out of the pasta that he wants and there was a strange food splattered all over his plate that looked like red jello. After that we were both disgusted with the place. We paid and left. Didn't even want to eat. read more

This place is sooo cheap. It makes no type of sense. And on top of that, it has a very nice atmosphere. Classy, yet casual. Nothing southern about the decor at all. The food is good. Had the spasagna (spaghetti lasagna) with marinara sauce and cheese (of course) and it was amazing. Just enough cheese, right amount of sauce also. Their drinks were amazingly yummy but the amount of alcohol they boasted about having in them was not what they said it was...The alcohol was served in HUGE margarita glasses for $5.50. I didn't feel a drop of the alcohol from the painkiller drink, which they limit you to 2 of. I felt a good portion of the liquor in the pear 'Rita drink though. If I were back home, I couldn't of consumed that much fluid in that amount of time without stumbling or becoming comatose due to our interesting alcohol distribution in cocktails and such :) Cheddar's is a place I'd return to definitely for atmosphere and the pear 'Rita. read more

Came here for a mixer event on a Friday evening. Our party was pretty big, and the restaurant itself was pretty packed. I've been to cheddars a handful of times but I've never had their appetizers. Let me just say that they are absolutely amazing! The flavor and the quality are out of this world. I know that typically TGI Fridays is the place that everyone wants to go for appetizers but Cheddar's definitely has them beat by longshot (Sorry. As much as I love TGI Fridays' mozzarella sticks, I just cannot deny this). We had the quesadilla, spinach dip, potato skins, onion rings and chicken tenders. Everything I tasted was absolutely excellent. Fresh ingredients and quality preparation. Best of all, the service was top-notch. Very nice, prompt with getting the food and drinks out and attentive. This will definitely be my go-to spot for appetizers going forward. read more

Have always loved Cheddar's. Now, not so much. We drive 35 miles to get there only to get to go orders which are not correct. Today we ordered steak & ribs and 8 oz. Salmon. We got steak (NO RIBS) and 5oz Salmon (NOT 8oz.). Previously we got a 5oz Salmon when we paid for 8oz. Today we again paid for something we did not get. Won't be going back, we complained but they don't seem to care. read more

Cheddar's one of my favorite places to eat... we always have great service and the food never disappoints. 10/10 for customer service and friendly environment. read more

The perfect restaurant for everyone, but especially families and seniors! No tv, music at a level that encourages talking! Large portions and a wonderful waitress! We'll be back soon! read more

The Sanitation rating here is 84.5 and the service is terrible! I ordered the Grilled White Fish and they came out with the first plate...it had a long hair on it. Then, on the second plate the order was wrong. The waiter tried his best but he wasn't very good either. read more

Croissants were delicious. I had the ribs and steak combo, best steak I've had in awhile. My daughter had a Monte Christo sandwich, got 3 meals out of it! Good portions and prices. read more

Me and my family of five came to visit from out of town. The hostess said the wait was 40 minutes but we could sit at the bar. We go sit at the bar and I was approached by a waitress and she asked me "what do you need". I told her the hostess said we could sit at the bar. The waitress said they won't have a bartender until 4pm. We walked back to sit down and the hostess stated " I don't know because I'm only 20". I have never been disappointed in an establishment until today. The fact no employee in the restaurant knows what's going on or how to communicate with one another was ridiculous. read more

Servers and bartenders were walking around with their noses sticking out of their masks, which is like not wearing a mask at all. One was wearing it like a chin strap. I wrote to corporate about this and got no response. So if you're interested in experimenting with Covid, this might be a place you can pick it up. Oh yeah, the restroom reeks of old urine. Food was decent. read more

Cheddars definitely has an interesting concept, but the food isn't exactly something super diverse or memorable. Overall, though, the food is good. I like the Spasangna; I usually pair it with a Caesar salad. Their bar is quite good, though. Many of their signature drinks are some of my favorites, and I usually order at least one when I visit. The wait staff at this location is always so good, too. I've always had positive experiences with the staff and management when they do table checks on customers. So if you're in the area and looking for a nice modern, clean place to grab some comfort food, this is your spot!! read more

Very disappointing today. It wasn't explained to us that we were going to get warm food instead of hot food. My french fries were "cold" and my cheese on my cheesesteak was solid. My food should have been cooked last instead of the steaks and other foods that took longer to cook. We sat over an hour waiting for our food!!!! Over an hour! Waitress was excellent, kitchen wasn't sharp at all. read more

I was there a few Sundays ago with some girlfriends. It had been raining and was told a bit short staffed, yet 3 managers were there we were told. No where in sight however. The floor were sticky and wet throughout the restaurant. When our young waitress brought my full rack rib plate with fries,they were the most dark, old and cold fries! I couldn't believe she thought it okay to serve that to me! Having been told there were 3 mgrs on duty, you would have thought one would be overseeing the food quality, but nope. Then, she brought my girlfriends steak with baked potato and butter on the side. That's what she ordered, but what she got was a steak truly swimming in butter. She brought the potato separately. Omg,this poor potato looked like it was the last of the old potato famine! The irony is that it was only my 3rd time to a Cheddars, and I couldn't wait to go. Extremely disappointing. Never again. read more

Had there chicken special and the chicken was the only thing that was good, baked potato was not cooked and cold, green beans and carrots taste like somebody poured sugar on them. Potato soup was cold and had to send it back...Manager never came over to apologize. read more

What can I say...great food...great drinks...great service...all affordably priced? Sounds like date night to me!!! We sat at the bar because the wait was understandably long on a Saturday night, but it was so worth it! The calorie content is on the menu!!' read more

Went today for our first restaurant visit after COVID19 opening and left soon after being seated. Please know they have a limited menu during this time and after traveling 40 miles for a birthday lunch I was very disappointed. read more

Gave me some old ass croissants, I asked for my steak medium and they gave me a dry ass well done steak. I asked for the 6 oz waitress let me order knowing d well they had been out since 12 pm and it was 5pm . If I could give it no start I would. Because my son ate one croissant and I broke the others they were going to charge me twice to replace them. Forced to choose the a 8 oz and it was terrible . sucky as manager and waitress I don't care if she was alone if she would've provided better service I was willing to pay if only my food was correct but they couldn't even provide that . They used to be great now they suck never coming back don't waste your money read more

I don't know why I even try with this place. Worst service ever! Food is always dry with no flavor. Our family is just sick of giving them so many chances when it lacks everything. We will no longer be coming here. I came here today wanting to eat it was 11:05AM with the door still locked with the hostess just looking straight at me not even bothering to open the door for customers.. if I could give it no stars I would. read more

The service was great I wish I could remember our servers name because he was amazing. The spinach dip never disappoints the times I have had it. My boyfriend really loved the Buffalo wraps. read more

The service was great .... The waitress was very personable and welcoming......but the food was horrible. I have never been served yellow spinach cheese dip I mean I thought it was supposed to be white cream cheese and sour cream mix. The painkiller that we ordered was definitely made by an amateur and we had to send it back. I do not recommend cheddars it is horrible not to mention the crescent rolls that they used to be famous for are now mini crescent rolls I mean what is going on with Cheddar's .....are they going out of business or something. read more

Waited 20 minutes for a table but more than 1\2 the tables were unoccupied. Ordered drinks first and took over 10 minutes to get them. When we finally got our meal my mac and cheese had a hair in it, didn't even bother returning it because I knew I would be waiting awhile for it. Asked for extra napkins and didn't receive them till my meal was finished. Ontop of all that the floor was slippery as if it was mopped with grease cutter. read more

Ordered takeout from here and it was mediocre at best. When I saw the restaurants incredibly low sanitation rating I stopped going but if you want to risk it go right ahead. read more

We waited to get a table for about 30 minutes. The employees told us they did not have a table open. We look to the fcking right there is 6 booths open like tf their food sht too bruh. We try to order ribs they say no more. We order steak instead, rare, that sht came out multi colored. One side was hard like my dik and the other soft af like your mom as. On top of that the cheese on my food wasnt even good that shit was cold straight from the fridge read more

Cheddar's Scratch Kitchen - This was the steak. - American Near Me - Greenville, North Carolina

Went here during our family reunion weekend and loved it! Our server was very attentive and always came to check on us or let us know if anything was going to take longer than it usually did. I got a mixed drink,a Pina Colada which was absolutely delicious and a lasagna/spaghetti dinner which was great too. I wish there was one near me in Virginia!! Also the inside was very beautiful read more

Cheddar's Scratch Kitchen - American Near Me - Greenville, North Carolina

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The atmosphere is nice! Its a bit noisy but its a restaurant right! We were told the wait was 35-45 mins it wasnt bad it was only 3 of us. But a party of 5 came in after us and was told the same exact thing they were seated right away! Which was odd to me. Because when we did get seats it was basically empty in the back of the restaurant! And freezing cold. The table was kind of sticky or greasy not sure what it was that was on the table but thank goodness i had wipes in my bag! The food: the honey butter croissants were over saturated with butter but not to sweet. The spinach dip was bland it had no flavor, the cheese dip was the same, the tortilla chips had so much salt it was insane! I'm like ok these are appetizers lets see about the food! The lemonade was watered down. The margarita was horrible and wasn't blended properly I sent it back. The steak was salty and over done, I asked for medium well and that was way over done . I worked in the kitchen before so I definitely wasn't pleased. The fries were salty, the fried chicken sandwich was salty and it had a gummy taste to almost like it was undercooked but there was no pink it tasted really weird. The burger was bland which was shocking it had no taste. I guess because everything else was overly salty. I wouldn't recommend coming here! I've worked in the restaurant industry for years and this was a slap in the face. I cant say too much about the staff but the waitress was very polite, and punctual she was at the table in no time. I'm not sure what this restaurant is known for but what we ordered sure cant be it! The overly salty and bland food was ridiculous! It's definitely a miss with this one! I couldve and should've went went elsewhere. read more

I got bourbon shrimp with steak and beer for wait for it......17 dollars!!! boom I went here with my gf to celebrate or anniversary or something she kept talking about LOL. We got in and we were seated within a few minutes. The place has a wonderful little atmosphere, the ceiling fans are an art form on their own. The waitress came over and took our order and asked us if we wanted any appetizers, i said "screw it" and ordered the onion rings. DUDE they were soo damn good i liked my fingers for 3 minutes after i had finished them. I then ordered my plate (the bourbon shrimp) and the same thing happen. I would definitely recommend this place it offers great bang for your buck. read more

The only place open.. I gave it a star just for that. We came to eat an drink but decided just to drink because the menu wasn't appetizing. My drink was horrible and it was iced down... I got a dirty martini -__- . There's not suppose to be ice. The atmosphere is nice and that's it. read more

Cheddar's Scratch Kitchen - The bar - American Near Me - Greenville, North Carolina

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Cheddar's advertises itself as a *~caSuAL caFe~* yet it's not very casual. Sure, you can dress casually but everything else like the ambiance (I mean, ambiance at all at a casual cafe means it isn't very casual, right?) and the interior design wasn't very casual. It wasn't much of a cafe either. Maybe it's different for dinners? So don't come here expecting a coffee shop where you can study to mellow background music and linger around for however long you want. It's not that kind of a ~casual cafe~. It's very much a restaurant. Besides that, though, everything was wonderful. It was nearly 7 PM when we walked in for dinner and the place was nearly packed. It's a lot bigger than you think. There's a center room and two other dining areas that are separated from the center room by wooden beams and one side has a random but large fish tank. Regardless, we were seated right away in the center room. The lighting was also very random and actually kind of awkward. Is it supposed to be romantic? I don't know. Our server came up to us almost as soon as we were seated and got us our waters. He came back to check on us a few minutes later (literally right when we had finished deciding on our entrees). We decided to start off with the three treat sampler appetizer. Random but relevant side note: you know what I love? I love when foods that are meant to be crispy are actually perfectly crispy. Each of the samples in that app were perfectly crisped. The bite-sized tater tot mozzarellas, the chicken strips, and the loaded potato skins were all just the right amount of flaky and crispy. I love hearing the sound of that crunch when you first bite in ... And then in the bites that follow. The sauces also went perfectly with all of the samples so you could dip each in whatever sauce you wanted and it would still taste good. My only gripe is that I wish the potato skins had a littttle more potato in them. My bites were very cheddar cheesy. For my entree, I got the chicken fried steak. Confusing name - I think they meant "country" fried steak? Because that's what it was. So don't confuse it with the country chicken fried chicken that's listed under the "chicken" column. This chicken fried steak is under "favorites." Also, the description says it comes with a side of green beans and mashed potatoes and Texas toast, but that's changeable. The waiter actually asked me what two sides I wanted, but I was unprepared for that. He saw me hesitate and look confused so he immediately suggested HIS favorites: the mac and cheese, and the broccoli cheese casserole. Wow I was in for a surprise. The steak was HUGE. I mean, ginormous. The meat was good but I think it could've done better with a lot less breading (though I'll give it to them because the breading on this was perfectly crisp too). The gravy rounded off the dish with just enough spice and flavor. I'm glad I took the waiter's suggestions because the sides were an added bonus to my meal. The broccoli casserole was soooo good. My mac and cheese didn't come with my meal so I had to wait for that, but when it came, I took a bite and was in Mac-heaven. The cheese for that was a little different in that it was less thick and less stringy, but it worked because the flavor was still there and the shells still stuck just enough to each other. The mac and cheese side was a lot smaller than my casserole side though (perhaps because it came out separately?) ...... But I don't think I can even complain because the entire dish was huge. Huge portion of the steak with large servings of the sides - and all for under $10. I to-go'd nearly more than half the meal because it was so large. LONG STORY SHORT: Come here if you want more bang for your buck, with good and quick service, in an awkward and slightly confusing setting. read more

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Let me first say that I've always enjoyed Cheddar's and during college it was one of my favorite places to visit. Though I graduated years ago, it still remains on my list of places to hit up when I'm in town for good food for a low price. Earlier this month my friends and I found our way to Cheddar's on a Friday evening during homecoming weekend. Though it was a crowd and we had already put our name on the list, someone in our party saw the bar section with the high top tables completely empty. They asked a staff member if we could sit there and they said yes which resulted in us taking our name off the list for a table. Big mistake. We waited forever just to get service and I'm pretty sure this was only after someone had to ask. It seemed as if maybe there was only one girl working the section as it seemed like several of tables around us were getting putting frustrated. The weird thing was that even though we were busy not receiving service, there were several employees who just seemed to be...around. No real rush, or concern unlike their counterpart who clearly had a lot on her plate. The one saving grace and the reason it received two stars was that my food was actually good. The salmon had a really nice flavor and the broccoli casserole was bomb was usual. Sadly, the service overshadowed what I ate. read more

Cheddar's Scratch Kitchen - American Near Me - Greenville, North Carolina

Food is okay and prices are very reasonable. There are several things on the menu that are an odd combo and in my opinion won't very satisfying, but they have a pretty broad menu so there's something for everyone. I have been a few times and only once have had good service. The other times the staff seemed distracted and very slow. I do have to share on experience in particular. I went with a group of friends where we were celebrating one of the individual's last day at work. The waitress we had was by far the worse waitress I've ever had in my entire life. She was rude, slow, snappy, and just unpleasant. I complained to the manager and the corporate office and my complaints were disregarded and not taken seriously. I swore to never go back again but did only bc my mom wanted to eat there. Luckily it was a better experience, but that one bad experience and the lack of their management and corporate office not caring about a complain detours me from eating here. read more

I really enjoyed Cheddar's a lot. I got there the Thursday of the first week they opened. When we arrived and during our dinner we could see countless people waiting to enter and find a table. We were told that it would take and hour and a half to get our table, but a waitress came in and said that there was an open high-chair table by the bar. This was of great convenience and really meant a lot for the impression service wise. Our waitress was nice, maybe a little too nice. Albeit, I was in a sour mood at the time but it really did feel like she was trying to eek our every cent of a tip she could. I know that's how she makes her money, but really. It took a long time to get our food, but that was mostly because there was a lot of people. It was noisy, but of course it just opened. I ordered the bacon cheeseburger and had enough left over for the next day. When I took my first bite my heart melted and everything about it was delicious. Unfortunately, everything was very very salty. On my fries I could see giant salt granules and had to strip them off just to not have it be overwhelmed. My burger also at times was inedible because it would be entirely too salty. All in all, it was great, just lower the salt. Everything is also reasonably priced. read more

If you are very hungry, or dying of thirst Cheddars would be your last choice. Slooooooooooooooooooooooooooow service. Beautiful decor, Pain Killers (specialty cocktail) are great! Food not bad, typical of a chain restaurant. read more

Went there in October for my husband's birthday. We ordered drinks, and meals. We just got our meals handed to us when we were told to get out be cake they had a gas leak. We didn't have to pay for anything. But we weren't given any type of gift card or anything for our trouble. We had sat there for 45 minutes and had to find somewhere else to go for lunch. We avoided this place since then, but last night we decided to go again. The service was awful. Our waitress never stopped at our table but walked by fastly picking up our empty glasses and replacing them while on the move, no conversation. Our food took forever to come out, at least 45 minutes. The manager offered us a free dessert but even then, the damage was done. Sucks because this place used to be great. read more

The food is really good and the prices are very reasonable but the service is seriously lacking. My party of four sat down and didn't see our waitress for almost 10 minutes. After we got our drinks and appetizers the waitress asked us if we needed to go boxes and we hadn't ordered our entries. She was embarrassed and apologized for the oversight but still it was awkward. It took forever to get refills, it just seemed the wait staff didn't know what they were doing. read more

It's proudly shared on their menu...they do salmon well. And guess what? They do. I ordered the salmon and was impressed. Great flavor and perfectly cooked. I'll be back again when business has me in Greenville. Side note, the place is like a BLACK HOLE for AT&T service...so if you need to use your phone, step outside or request something near the exterior walls. read more