I'm being generous when I say that this place is mediocre at best. I expected a lot more from a restaurant with so many references to Philadelphia.Their flagship sandwich Philly cheese steak tasted like it was made with hamburger helper mix. My daughter's cheeseburger look like it was made from powder mix instead of from real meat. Above average prices for underwhelming food. Not again. read more

When we drove by the other day, we said that HAD to try this place. So today we did. My chicken cheesesteak was good, though, by the end, I felt that it had too much cheese (and I LOVE cheese!). My husband loves a good cheesesteak but he said that he'd rate his a 6.5. I will say that everything was fresh and there was a lot of meat in both subs. read more

Food was amazing, atmosphere not ao much. Staff not that friendly but he was a kid so we didn't expect much..But did I say food was amazing!

Not very impressed. I ordered the wit and quite honestly it was made without much care. There was barely any cheese whiz on it which if youve had a real philly you would know thats one of the best parts. The sandwich was lukewarm and i felt they were skimpy trying to save a few dimes which truly bothers me. That being saidnits a philly cheesesteak and it was still decent tasting just made half heartidly. read more

Tired this place based on a picture and I was not disappointed. The cheesesteaks were amazing they had good flavor and had lots of cheese. The only fault I can come up with is that they didn't have any combos. You pretty much had to piece your meal together. read more

Pretty good cheesesteaks. The fries and onion rings were also very good. I would visit here again.

Very good steak & cheese hoagies. They put plenty of meat and cheese on it. Fries are very good as well with good seasoning. Always fast service. Place could use a good cleaning. read more

Gotta give credit where it's due, and as a native of Philadelphia I know my steaks...this place is "Da BOMB!". Usually when you travel out of Philly and order a cheesesteak you get NOTHING like a cheesesteak. I can't say enough how impressive it is to get the real deal away from the banks of the Delaware River! First thing I have to offer in the way of menu recommendations is TRY THE HOMEMADE CHIPS!!!!!!! 3 A's....awesome, amazing, ADDICTIVE!!! Perfection in a basket! Next, and take my word for this, ask what the guy behind the counter recommends. I would've made the mistake of getting a cheesesteak with fried onions, but the guy recommended a "Pigs in a Blanket" sandwich, the best thing that's ever happened to a cheesesteak! This sandwich is genius!!! But look around the place at what others are having and suddenly you'll be challenged to select just one sandwich. They all look sooooo gooood! Everyone in our group loved their food. The name of the place is a little misleading; they have more than cheesesteaks. The menu has a variety of soups, salads and sandwiches. The staff was nice and the place is kid-friendly. The prices are reasonable. If you're in the Myrtle Beach area, make this a stop. No regrets...Just one weird observation, the man behind th counter jumped into a photo of our group. I didn't see that until I got home. Good times. Good times. read more

Had lunch with the kids. Kids loved their Bacon Cheeseburgers. I had the club, it was very good. They use real cheese, not wrapped imitation. Sandwich meats tasted extremely fresh, maybe I just came at the right time. Staff was very nice and helpful, I wasn't expecting the fast food style pay, we came in and sat down, and they waited on us like a regular restaurant, and as I noticed others walking in they ordered and payed then went and sat down. Great place for a sandwich. read more

As someone who grew up in Philadelphia, I really enjoyed the cheesesteaks from this place. Perfect blend of steak and cheese. The bread was great too. Service is excellent. read more

My friends brought me here after I was quite clear that I don't care for cheesesteaks. When you're not a fan of cheesesteaks, why would you eat at "The Cheesesteak Factory"? Thank God they did! I would not have discovered the best pierogies I've ever had! So delicious! My church sells pierogies for a fundraiser twice a year and they are quite good, but The Cheesesteak Factory's pierogies are delicious, homemade pillows of goodness! I didn't eat anything else so the only other things I can comment on is the staff and the building itself...the staff was nice and pretty good at explaining their products, the owner/manager went out of his way to see our table was satisfied and the place was clean. Would I go back? Yes, now that I've seen that the menu is more than steak sandwiches. I'd make a special trip for the pierogies alone! read more

uh ok. thought google said cheesecake factory. when i got there, there was in fact no cheese or factory. not too sure what shenanigans you guys were trying to pull with this name.. "cheesesteak".. you must have known i would mistake it for cheesecake and my fat ass would come there to eat. nice fries. read more

Wife and I ate there based on all the reviews we read. Turns out everyone was right. Hamburger was fantastic, the chicken/steak & bacon cheesesteak was stupid delicious. Like it needed a dunce cap it was that stupid good. Don't take my word for it, drive over and eat one yourself. You will be mad if you don't, and let's face it life is too short to live with that kind of regret. read more

This place was recommended by a friend. We are not from around here and went to this place our first night in town. The food was really good. My daughter was even able to find something and liked it and she's extremely picky. We would come again in future visits. read more

Worth a stop! Very yummy cheesesteak sandwhich. The small was a good size. Good onion rings too, I'm picky about those! Service was a bit slow and I wouldn't say nice either and apparently the entire restaurant gets served soup all at the same time. By the time we got our soup we were done eating. We ended up taking it to go. Place was a bit dirty/dated but overall I'd go back. read more

Excellent Cheesesteak. Best I've had since leaving Philly.

Great sandwiches and awesome staff! Amoroso rolls and freshly made to order hit the spot. Thanks for fast, friendly service and delicious sandwiches for my family :) read more

Delicious. We had to wait about 15 minutes for our food but had an order for 15 people walk in right before us. Make sure to get the homemade chips. We will be back on our return trips. read more

This place is the chronic all the way around. One of my all time favorite places to eat on the Strand. The staff is awesome and the food is remarkable. Best cheesesteak I've had outside of Philly. read more

Love this place! Food is outstanding, the staff is super friendly and pricing is great. You have to try the chicken cheesesteak, out of the is world. read more

Appeases the cheese steak fiend of my wife! She is very picky about her sandwiches. Good prices, well worth it.

Cool place had the ghost pepper cheese steak loved it. The closest thing to the original cheese steak if you ever had it.

Stopped in for a quick bite after arriving in Surfside later than expected. Got two kids meals, a sandwich and large house salad to go. Sandwich was called alpha dog. Steak, chicken, bacon wrapped in cheese and ham topped with onion rings. It was just greasy slop thrown on a hoagie roll, and came with a side of burnt potato chips. Sounded way than it was. The kids meals were meh. After trying the sandwich my wife and I retreated to the house salad. It was good until my mouth was filled with an awful bitterness. I spit it out and sure enough I had just chewed up some type of bug. Yellow and black thorax. At least we didn't get charged for extra protein! No idea what type of bug it was but that bitter taste didn't go away for hours no matter what I drank. At $28 for two tiny kids meals, a gross sandwich and bug infested side salad, needless to say we won't be back. read more

Took my cheesesteak queen girlfriend here for lunch. We had a traditional cheesesteak and one with hot sauce, they were easily the best we ever had. The owner took the orders and was so friendly. Definitely will come back anytime we are in myrtle beach. read more

It's been a while since we went to the cheese steak factory. We always look forward to it when we are in the Surfside area. We were in the area yesterday and stopped by last night. WHAT HAPPENED? New owners? I don't know. The place was not busy at all. The only thing good was the fries. I got a large cheesesteak. It was super salty and a pile of mush that only half filled the bun. I could not find anything that ressembled steak in the little filling that was in the sub. It was a brown salty mush filled with canned mushrooms and cheese all melted in. I asked for lettuce and tomato with it, there where two pieces of lettuce that was placed on the bottom causing them to be disgustingly soggy and there was a small hand full of diced tomato placed on top. Who in there right mind would put the lettuce on the bottom? My wife's chicken steak also had hardly any lettuce and was also placed on the bottom. It was half filled. What it was filled with looked like a small amount of pre cooked and diced chicken whith more canned mushrooms than meat. She did not even get the tomato she asked for. It took less than 3 minutes to get our subs. Which makes me think they are taking every short cut possible. Possibly pre cooked potted steak and deffinately pre cooked chicken. Our daughters looked good. It was a simple steak and cheese. Unlike ours the cheese was notticably a different entity than the steak. It was not mush, you could see actual steak. Although it looked good the steak was soggy and supper salty. It was the only sanwich that was actually full of meat. I think she got more meat than we did on our large subs combined. We have always been greated with super friendly service from the front and back of the house. Yesterday everyone looked bothered and angry. No one was friendly, no one asked how our food was, no one said thank you. Everyone in the back looked like a bunch of angry tough guys looking for a fight. No smiles at all. Their music was extremely loud. We were afraid to say anything. They obviously had no pride in their work. It was a sad day to realize our favorite sub place in the whole area was lost. I regret all the recomendations we gave. And will miss all the great expierence we have had in the past. read more

I am giving Cheesesteak Factory 4 stars because they usually produce the best cheesesteak i have ever had. I visit them every year while on vacation with my family at Surfside Beach, SC, but i did have a bad experience with them when i visited them today for lunch. First of all it was uncomfortably hot. Im not sure if the air was broke or what but i was sweating. My friend and I both ordered the chicken Philly and specifically said to add peppers onions and mushrooms. We got our sandwiches and both of them were without the peppers onions and mushrooms. It took long enough to make the first sandwich that we just ate it and left and didn't complain. I may give them another try but it will definitely be a take out order and ill check before i leave to make sure it has my veggies on it. Leaving the peppers onions and mushrooms off was like leaving all the flavor off. It was chicken and cheese. Please do better next time or you may lose a customers. I will say that when Cheesesteak Factory gets it right they are definitely worth 5 stars. read more

ordered a chicken caesar salad got it back opened it up and the lettuce was not romaine it was cheap iceberg and it was 8.75 had a sub the other day and it was not like it used to be i just found out it ids under new ownwership dont know if this is just a oversight but big differance between romaine and iceberg read more