We had an unexpected issue come up with Orange Coast and they went above and beyond to make the…read moresituation right for our group. We appreciate their wonderful customer service and generosity in the situation. We will use them again in the future. Thank you!

I used orange coast car service in December. My quote and reservation was for Mercedes Sprinter. I…read morewas picked up and returned in the Ford. I was very disappointed and when I emailed them about it after checking my reservation when I got home they never replied. They up charged me for something I never received, will never use again and do not recommend! They didn't even supply us with correct car seat on return which we also pd for.

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I have been using InStyle since 2016 and they have never ever wavered in their professionalism!…read more They show up on time, their cars are always immaculate and their drivers are excellent. Nancy, the wonderful lady who takes my reservations, is highly efficient and precise! 10/10 on every level; they set the benchmark for a quality service!

Uh oh. I clicked my bookmark as I have for 10 years, but was redirected to "Plush". Since the…read morereservation system looked exactly the same, I went for it. BUT...since my previous 5 star review was based on a no shenanigans decently priced tips-and-fees-included model I must revise my rating. Plush now has above average prices with the fees added on top. I will not give it one star because I apparently missed the statement at the bottom about adding fees later and that's my bad. But still had to cancel because the pricing is just not competitive enough anymore.

If I could leave negative stars I would. I debated on whether to write a review, but think others…read moreshould know what could happen to them. In March 2021 I reached out to Giovanni to request a quote for a Sprinter van to pick up at 4 different locations and drop off at LAX, and then pick up from LAX a week later and drop off at the 4 locations. After Gio answered all of my questions I called and booked the service for June 9th and 15th. The next day there was fraudulent charge on the credit card I used to book, but it never occurred to me at the time that it could be related. Towards the end of May I received notification that our flight times had changed and the members in my party preferred to be picked up together, so we only needed 2 stops before LAX, not 4. I called and had the confirmation updated to reflect these changes. Previously Gio had said reducing the stops would slightly reduce the price, and instead my price went up. I didn't notice the increase from the original quote until June 2nd, and I reached out to Gio at that time. He apologized and sent corrected confirmations with the original priciing. I would have been fine paying the increase if Gio hadn't been willing to change it, and had offered an explanation as to why it increased. I received an automated confirmation on June 8th reminding me of our pickups beginning at 5 a.m. the next morning. At 9:30 p.m. on June 8th I received a call from a woman at Gio's dispatch telling me they have an issue with one of their sprinter vans and they can't pick us up at 5 a.m. I insisted there had to be an alternative since it was less than 8 hours before we were supposed to be picked up, and she said they had no other vehicles available. The woman provided me with the phone number of a company that supposedly could help me arrange for a ride, but the person on the other end barely spoke English and sounded like I'd awakened him. We tried calling Gio and his phone would ring once and then go to voicemail every time we called. I'm not sure whether Gio was able to book something easier and at a better rate since I'm sure my discount was quite steep considering I booked at a time when nobody was traveling and businesses were taking what business they could get, or whether there was a legitimate issue. Regardless, this company should have been the one panicking and trying to arrange for transportation for our party a mere 8 hours before we needed to be picked up, not me. If Gio had communicated with me or his staff had worked to make the situation right, I'd probably be writing a 5-star review, but I'm not. Just be careful and maybe have a backup plan if you book with Gio and the pricing seems to good or the service you're requesting is a little complicated. Also, don't let all the positive reviews fool you. There are a couple of listings for this company on Yelp, and not all have only 5-stars like this listing does.

First time using 5-star, and all I can say is the service deserves 10 stars…read more Service was from OC to So-Fi, driver was early to pick-up location to ensure on-time departure. Departing from the initial venue, driver was at the exact location we asked him to be, so getting out of So-Fi was very smooth. Upon arriving at 2nd location, we asked if we could extend, and he referred me to the owner. Upon speaking to Ryan (owner), we agreed on a set time and price to extend our night. Needless to say, owner and driver were more than willing to let us continue our night with the ease of knowing we all had a ride home. Bus condition was in A1 shape, very clean, great speakers inside the cabin (no raspy sounds), and new clean ice in the coolers. I lost my phone in the mini-bus, was found by their cleaning staff, was notified and returned the next morning. 1000% professional business.

Beach bonfire bday party canceled due to rain, so this frazzled mom needed a party bus last minute…read moreto accommodate 15-20 teenage girls. Ryan was kind and prompt in giving me details and booked our party at a very generous rate (I know this because I called around and was quoted much higher rates from other companies). Very professional from start to finish and sent us the most chill and flexible driver! Thanks to Dylan for putting up with all the singing (and sometimes screaming), dancing/jumping and impromptu extra stop on the ride home! Decorations and complimentary waters/sodas were an added touch. Everything that 5 star limousine did made for an unforgettable birthday celebration for my daughter and her friends. "5 star"experience for sure!

We consistently use Black Diamond Executive Transport for all the large concerts we attend, and…read moretheir service is truly exceptional. Loulou and Serge are amazing people who ensure excellent service every time. Their drivers are incredibly reliable--they always arrive on time and, critically, they know the best pickup spots at major event centers, which saves so much stress. The vehicles are always clean and provide a wonderfully relaxing ride to our destinations. I'd highly recommend their professional and top-tier service!

Black Diamond is the real deal. In a market saturated with semi-professional limo companies that…read moreare overpriced, not punctual, not professional, and at times simply don't show up - Black Diamond is the exact opposite. Serge showed up earlier than anticipated to pick me and my family up from LAX, met us at arrivals, was very well dressed and immediately assisted us with luggage for a smooth 1 hour ride in a new, ultra clean black SUV. We had a baby and he was super accommodating and kind with our 5 month old - that interaction alone warrants us using them again! LouLou was extremely professional and responsive in communication leading up to the flight - tracking our flight and having no issue rescheduling when we missed a connection in Europe. Never once had we the need to discuss grace periods, refunds, credits - all the things I feel other companies do that take away from an "executive" experience. I hope the best for Black Diamond to grow into an incredible enterprise with the service they provided us, and will be using them and recommending them for all my future limo needs.

Rocky is the best!…read more Always on time and had car seats for the kids for airport rides. Highly recommend !

We used Rockin Executive Ride for our time in CA. Around town, dinner, airport & it was extremely…read moregreat service. A beautiful, clean new SUV. He was beyond prompt, meaning early. Extremely friendly & professional. I would highly recommend his service to anyone looking for first class, professional transportation.

Love Rob's Rides! We had a super nice driver with a perfectly clean car to LAX from OC and back…read more But best of all, I dropped a pouch of jewelry in the back seat and didn't discover this until I was in Europe 2 days later. The driver found it for me, and Rob arranged to have him pick us up for the return LAX pickup we booked. Would recommend Rob's to everyone. Customer service is very much appreciated nowadays!

Great owner, drivers, and cars. Competitive prices, and amazing customer service. Would recommend…read moreto anyone, and will use again!

What a great business Angel Limousine was to work with!…read more I had booked another company without fully understanding what they offered and it was more of a shuttle bus than a party bus. After realizing my error in not asking the right questions, my wife found Angel Limousines. 4 days before my daughters bday party, they were able to get us booked with an amazing, clean, safe party experience for my daughter and her friends. They responded almost immediately to my request and I was able to pay the reservation fee within about 1in. The driver reached out 2hrs before the event and texted again just prior to arrival. We exchanged numbers (my wife went with the girls, I did NOT!). Got 4hrs of premium service from Darryl who was professional, timely, and made sure the girls had a fantastic time around town. Highly recommend Angel Limousine!

Amazing service from Sophia today. The party bus arrived on time for our Temecula wine tasting…read morebirthday tour. This service is very professional and the limo bus was beautiful. We had a 24 person limo with a stripper pole, lol. We went to three wineries and lunch. Sophia's communication was great and we had the door to door service at each winery. This is the best limo service I have ever hired. We had the best time and made sure we tipped her well for the great time we had today. If you need a limo for your party this is the company you want to hire! Happy Yelping!

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

We've used Sunny's Transportation multiple times for rides between John Wayne Airport (SNA) and our…read morehotel in Anaheim, and they've been excellent every single time. The drivers are always on time, friendly, and professional, and the vehicles are spotless and comfortable. What really stands out is the level of care they show for my family. Rosie and Sanjay go above and beyond to ensure everyone is comfortable and everything runs smoothly, from pickup to drop-off. Communication is clear and prompt, and we always feel taken care of. It's such a relief to have a company we can count on when traveling. We'll continue to use Sunny's Transportation for all our Anaheim trips and highly recommend them to anyone looking for a reliable, family-friendly shuttle service!

Professional, courteous, clean, and respectful. As a father of a special needs daughter, I highly…read moreappreciate this business, as he was extremely supportive and sensitive to our needs. I highly recommend White Dragon VIP Services! Thank you for your help and support.

We were in town for a girls trip/birthday weekend. Our friend hired him to take us from dinner to…read morekaraoke. He arrived early, helped us into the suv and as we were on our way, he turned on his suv's karaoke machine. There was mood lighting, a mini disco ball, & awesome song selection to get our party started. He knew we were headed to a karaoke lounge but he was also super helpful with other recommendations. We couldn't get in and he waited for us then to brought us into the next place and struck out (it was Saturday and we had no reservations). We then decided it was way more fun to have him drive us back and we could karaoke to our heart's content. He was so helpful, gracious and indeed made you feel like a VIP. Highly recommend!!