They're timely, friendly and professional. I like scheduling online and being notified with…read morepicture ID the service person.

I strongly recommend avoiding Mr. Appliance at all cost…read more I contacted them to repair my Sub-Zero refrigerator and was quoted $129 for the service call over the phone. However, when the technician arrived, I was charged $179 instead. I agreed to the repair, but shortly after the technician left--within 20 minutes--I called back to cancel the service, as I found another technician who could do the repair the same day. Initially, I was told that canceling wouldn't be a problem. But about 30 minutes later, I received another call informing me it was "too late" to cancel. I asked to speak with a manager. When I finally reached her, she told me she would adjust the service call fee back to the original $129. That credit was never applied. Two days later, I was told the part had arrived. But when I called to schedule the repair, I was suddenly told that the part hadn't even been ordered. After putting me on hold to check, the representative realized her mistake and scheduled the service for October 8. When I asked for a time window, I was told simply "all day." Again, I asked to speak with a manager. I was promised a callback within 24-48 hours. It never happened--despite multiple follow-up calls and text messages on my part. The technician eventually returned on October 8 and completed the repair. Then, on October 9, I received a call from the district manager clearly only because I had left negative feedback. When I explained the situation and mentioned that I had been requesting a manager for nearly two weeks, he claimed this was the first he was hearing of it. He made no effort to investigate what had happened, and his only solution was to offer a free service call in the future like I would ever want to use them after this nightmare of lies and unprofessionalism. This entire experience was frustrating, disorganized, and unprofessional from start to finish. Communication was poor, promises were broken, and the level of customer service was unacceptable. I would not recommend Mr. Appliance to anyone looking for reliable, transparent, or respectful service.

Christian is really great. He fixed my washing machine and saved me a lot of money by doing so. He…read morewas extremely reliable and trustworthy. I highly recommend.

I called for service for my dishwasher and my refrigerator. Here's the bottom line! Honest and…read morepunctual. I won't use anyone else. Full Stop!

From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

No longer answer calls My refrigerator stop working couple…read moreof months after the repair

Quick response, prompt repair at a fair price. I plan to use this company going forwardread more

Fast and clear response…read more Fast response time and follow up - I reached out on Saturday, Andrew came to diagnose the issue on Sunday, but needed a part to finish the job. He ordered it and had it delivered today (Monday), called to inform me he would be about an hour, and when he arrived he was able to fix our washer completely. Super grateful for the timely response and fantastic service - thank you!

Wonderful customer service. Ryan Handy was our sales salesman. We visited the ABC store to purchase…read morea laundry center. He was the most helpful, courteous professional sales person that we've encountered in many years. We checked three other places for the exact same product and because of his customer service and price match is the reason we went back there and we are purchase. Reckon well were the installers. They were professional, friendly, and quick. I would highly recommend this business for your appliance needs.

We dad a top-notch experience at ABC Discount Appliance. From the moment we walked in the door, Ben…read moreBoyce was terrific and was incredibly knowledgeable. He helped us pick out our stove, fridge, washer, dryer and dishwasher. As first time homeowners, we were so nervous! We didn't know much about what we needed in terms of measurements and requirements to be able to get what we wanted/needed, but Ben eased our minds by giving us so much knowledge. On top of that, the rebates (which you need to fill out in a timely manner) were amazing. And to finish it off, the delivery was easy, friendly and succeeded our standards. We highly recommend ABC and if you can, ask for Ben! You won't be disappointed!

They were great! I messaged them late on a Sunday and they were at my house the next day. They…read morediagnosed it and got it fixed a week later when the part came in. Carl was great. He communicated with me throughout and followed up quickly when I asked some questions. Thanks for the help!

Viking is the absolute best equipment out there in my opinion i feel so fortunate to have Viking…read moreequipment that came with the house i bought Viking appliance care is top notch professional get the job done good people

Make sure to get an invoice, diagnostic, and estimate in writing. Or they will tell you a different…read moreamont for the estimate and not provide the diagnostics when you paid $75 for the diagnostics. Called them cause their great reviews but was a disappointment!

Dennis came, ordered the parts and my dryer works like it's new! Cost completely reasonable! Highly…read morerecommend.