I procured an old floor lamp that has a very antique period piece look to it. When trying to adjust…read moreit one night it snapped in two. I didn't want to just let it go since I really liked it's look and how turning it on was activated by a floor switch is unique. I brought in the lamp and the techs looked it over described what appeared to happen - where the break was, the condition of the cord, the hinge and the adjuster. They seemed to know what they were talking about as they went on to describe to me what they were going to do to repair it. They quoted me and gave me about a week of time to do the job. The followed up with me and called when the lamp was ready. After picking up the lamp I am very pleased with the job, they made it so the lamp can be adjusted as I tried to do before breaking it, albeit I have to be careful as it never really was meant to be adjusted. So if you have an antique-y lamp or light device or just a lamp you like in general that needs service try here. My price I felt was fair but hear they can run high on some of their repairs, but there aren't a whole lot of places like this either. I can say though, they did a good job with my lamp.

They do good work but the woman who takes the pieces in doesn't know what she is doing. She quoted…read moreme an approximate price but didn't write it on the receipt. That's on me for not pushing the matter. It ended up being 50% more than stated, partially because she also didn't note the type of fixture I had and picked the wrong one. That's on her, she's the lamp expert, not me! Basically if you use them, make sure they are precise and accurate with you. I won't be going back after this experience.

Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

Suburban Furniture in Succasunna offers a large selection of quality home furnishings…read more The staff are helpful and knowledgeable about the items sold.

Having shopped at Suburban Furniture in the past, they were our first stop when beginning our…read moresearch for a sofa/sleeper. As soon as we walked in, we were warmly greeted by Lisa who brought us upstairs and showed us some choices. No pressure, easy to work with we arrived at a decision and placed our order. We got notification that our order was ready for delivery and Suburban Furniture showed up on time and deldelivered without any issues. Highly recommended, great staff and delivery personnel. Will definitely return!

Almost too good to be true!! Let me let you in on a secret - the staff know how to make things work…read moreand remove your worries about DIY Or trying attempting some home repair by yourself for the first time. They have every part. Gadgets and tool possibly available. Better than the big box store the staff are incredibly kind and helpful and will walk around and help you find what you need. I ordered furniture that had to be assembled and there were not the correct number of screws so I rushed in flustered and they ease my stress and found the exact right pieces to help me finish the project. They always ask if you need anything else. I tried to build a play set for my grandchild and vey sport but I mistakenly got a wrong piece stuck and could not get it out I rushed over again almost crying and asked what could I do? They very patiently and kindly were able to take apart and asked if I had brought the screws with me they were going to attach the pieces properly for me I am forever grateful for their guidance on paint selections, finishes. Accessories needed to complete the project. Over the years I have gone on knowing what needed, or mostly knew what I wanted to do but not what I needed to eat it done and they guided me on how to hand heavy mirrors and shelving. Repair or patch wood finishes that have been damaged. Adding the kindness, patience and care they show every customer, I am genuinely grateful for a local small business.Honestly the prices compare to big box stores where it's sometimes hard to find what you need and you certainly will not get the care and attention you receive here. It is worth it even for I've small item. Stop by and say hi! Let me add they cut keys as it is getting harder to find anyone that still does this! Thanks for not giving into the big box stores and chain retail stores. Great place to shop, get advice and coaching with great customer service.

I've been going here since the 1960s with my Dad when I was a kid. It's still the same old great…read morehardware store. Everyone on staff is very helpful and knowledgeable. Please support this local business and keep it going for another 50+ years!

They are the best! You may pay a little extra, but it is so worth it. The carpets and rugs are…read morebeautiful and exciting! If you go to the Morristown NJ showroom, make sure to see Stacie in the fabric and wallpaper showroom to order amazing designs and patterns that you can be used in your projects.

We had a wonderful experience with J&S. Steven was our salesperson and he was very helpful and…read morepatient. He knew his stuff. He was not pushy at all and made excellent recommendations. We were lucky enough to get the work done just days after making the purchase. Kevin did the installation. We had a carpet runner put on 2 sets of stairs. He was a true artist and absolutely immaculate in his work. All of the patterns matched up perfectly on each step. We are so happy with the work and the price (we got 2 quotes and J&S was cheaper by $200). Thank you!

I have worked with JEM Appliance for over 25 years. This is a 4-generation company and each…read moregeneration this company exponentially gets better and better. They are honest, friendly, and trustworthy. They are suppliers of quality appliances. They represent some of the finest appliance manufactures in the world. Every employee gives 100% towards the customer experience and their satisfaction. I am happy to have worked with them over all these years. I will be placing an order immediately after posting this five-star review. There are many misanthropes in this world, but you will not meet any at JEM Appliance.

DO NOT ORDER FROM THIS COMPANY. I wanted to support a local business but regret it in every way…read more Not only did they refuse to match a competitor's price, during installation, they broke my water shutoff valve and turned off the hot water valve (which was not even needed for the installation). I had to hire a plumber to repair this. To bring the appliance in, they had to remove my front door and disabled the alarm sensors. They refused to accept any responsibility for the valve issues and were rather obtuse about it all. Do yourself a favor and order from Ferguson's instead.

I like a "ladies hardware store", because it's got unusual things that ladies need, and it also…read morecarries the regular hardware, and this is a great ladies hardware store! The help goes the extra mile to not only show you where the item in question is, but if they don't have the item, they'll tell you. I think this store is great!

I'm relatively new in town. Typically don't like large stores and I prefer to deal with small…read morebusinesses one on one. I walked into Denville Hardware looking for a nut and bolt for an odd piece of music equipment. I was greeted by two fellows at the front counter who immediately directed me to aisle 12. In aisle 12 I met an another fella who opened one draw pulled out two wing nuts and one fit. Amazing this is a great old-time hardware store with everything you could possibly need. In another city I used to go to Jager. Denville definitely has more selection and excellent service. Far superior to the big stores. This is now my go to spot. Thanks very much!

A fantasy land for the home owner looking for creative ideas…read more I was at one of the huge home improvement stores looking for cabinet hinges ... I must have spent 30 minutes trying to guess where they kept them. Finally (ahem, I am a male) I asked for directions. The guy I asked, took one look at the hinge I needed (I had a sample) and he sent me here. I walked in, was immediately helped by the counter man. He looked at my sample, said he would check stock and I amused myself walking through a fantasy land of beautifully displayed home goods. My savior came back in a few minutes with a bag of the hinges I needed. The price was about half of a similar hinge at the big depot. Wow! Before you remodel a kitchen or bath, stop in here for inspiration, advice and a world class shopping experience. An example of a shop staffed with professional, helpful and sharp people. Recommended.

My contractor suggested I go here to pick out my fixtures. Nice selection, however watch…read moreout....the sales staff while nice really doesn't guide you with any specifications, so I placed my order received my hardward and found out the faucet I ordered would not work. When I went to return it I found out there is a 25% restocking fee and a chance I would only receive a store credit. I tried to buy local and American but they sure make it hard. If you do end up here, keep all the boxes...if you don't have them, they will not accept the return. Again, wanted to support them but not being forthcoming with the restocking fee is underhanded. I will never shop here again.